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Added 1 hour ago
AS
Senior Product Designer - Digital Banking & Financial Services (Canada)
Aequilibrium Software Inc.
Remote, Canada
- $70 to $100 CAD / hour
- Contract
- Remote
Senior Product Designer - Digital Banking & Financial Services
Added 2 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior UX Designer with experience in user experience (UX) design, user interface (UI) design, interactive design, user research, wireframing, prototyping, and designing…
Added 2 hours ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Front End with extensive experience designing, developing, testing, deploying, and maintaining large-scale, multi-client, Internet-ready web…
Added 2 hours ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior UX Designer with experience designing intuitive, user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will…
Added 2 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 4 hours ago
A
Product Designer (Expert-Level) [AQ-23804]
Aquent
Toronto, ON
- $60 to $63 CAD / hour
- Contract
Craft rich interactive prototypes and sophisticated user flows for web, mobile, and editorial platforms.
Added 11 hours ago
LG
UX Designer - Unannounced Project
Lightfox Games
Vancouver, BC
- Full-time
Lightfox Games is seeking a talented and enthusiastic UX Designer to join our Vancouver based team to work on an unannounced mobile game for a world-class IP and Publisher. This role is…
Added 19 hours ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior UX Designer with experience designing intuitive, user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will…
Added 19 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 19 hours ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Front End with extensive experience designing, developing, testing, deploying, and maintaining large-scale, multi-client, Internet-ready web…
Added 1 day ago
PS
Senior IBM Maximo Consultant
PlanIT Search
Toronto, ON · Greater Toronto Area, Canada
- $110 to $115 CAD / hour
- Contract
I’m looking for an IBM Maximo Consultant with deep, hands-on configuration and implementation experience for a major enterprise implementation in Toronto.
Added 1 day ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
10+ years of hands-on Maximo configuration experience, including direct work in Organization, site setup, Application Designer, Database Configuration, Security Groups, and related Maximo…
Added 1 day ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Front End with extensive experience designing, developing, testing, deploying, and maintaining large-scale, multi-client, Internet-ready web…
Added 1 day ago
Product Designer
Tigercat | MacDonald Steel
Brantford, ON · Brant, ON
As a Product Designer, you will work closely with an established engineering team to enhance existing products and drive new developments. This role will design and develop mechanical…
Added 1 day ago
A
Senior Interaction Designer [AQ-23642]
Aquent
Toronto, ON
- Contract
Proven experience in an applied research setting, with a track record of successfully integrating user insights into final product designs.
Added 1 day ago
A
Digital Product Designer [AQ-23643]
Aquent
Toronto, ON
- Contract
…industry-leading business banking portal? As a Digital Product Designer, your expertise will be critical in ensuring solutions are not only functional but also groundbreaking and…
Added 1 day ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
10+ years of hands-on Maximo configuration experience, including direct work in Organization, site setup, Application Designer, Database Configuration, Security Groups, and related Maximo…
Added 1 day ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
10+ years of hands-on Maximo configuration experience, including direct work in Organization, site setup, Application Designer, Database Configuration, Security Groups, and related Maximo…
Added 1 day ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
10+ years of hands-on Maximo configuration experience, including direct work in Organization, site setup, Application Designer, Database Configuration, Security Groups, and related Maximo…
Added 1 day ago
LI
UX Designer
Lotus IT Solutions
Toronto, ON
- Contract
…Business Service Delivery and Procurement, is seeking a Junior UX Designer to join their team on a fully onsite basis. In this role, the successful consultant will design intuitive,…
Added 1 day ago
LI
UX Designer
Lotus IT Solutions
Toronto, ON
- Contract
…Business Service Delivery and Procurement, is seeking a Junior UX Designer to join their team on a fully onsite engagement in Toronto. The successful candidate will design intuitive,…
Added 1 day ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Front End with extensive experience designing, developing, testing, deploying, and maintaining large-scale, multi-client, Internet-ready web…
Added 1 day ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Front End with extensive experience designing, developing, testing, deploying, and maintaining large-scale, multi-client, Internet-ready web…
Added 1 day ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Front End with extensive experience designing, developing, testing, deploying, and maintaining large-scale, multi-client, Internet-ready web…
Added 1 day ago
AS
Senior UX Writer
Alquemy Search & Consulting
Vancouver, BC
- Full-time
We are looking for a Senior UX Writer / Senior Content Designer to help shape clear, useful, and engaging experiences across complex B2B products.

Closed listing

S M Software Solutions Inc

RQ11639 – UX Designer – Senior

Toronto, ON, Canada

Internship

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Internship
Closing date: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11639

We are seeking a Senior UX Designer with extensive experience in UI/UX and Product Design, user research, usability testing, Agile delivery, accessibility, AI-assisted user experiences, business process analysis, and stakeholder engagement. The successful candidate will design intuitive, accessible, and user-centred digital experiences, including AI-assisted workflows that support information gathering, analysis, planning, content development, human review, validation, and approval of AI-generated content.

Role Snapshot

Job Title: RQ11639 – UX Designer – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 777 Bay Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: October 1, 2026
Estimated End Date: March 31, 2027
Business Days: 120.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Description

Responsibilities

Design intuitive, accessible, and user-friendly interfaces.
Design AI-assisted workflows that support information gathering, analysis, planning, and content development activities.
Design user experiences that clearly support human review, validation, and approval of AI-generated content.
Create wireframes, mock-ups, prototypes, process flows, and design specifications.
Conduct user research, interviews, workshops, and usability testing.
Translate business requirements into user-centred designs.
Design and test experiences across desktop, tablet, and mobile devices.
Collaborate with product owners, business analysts, developers, and curriculum experts throughout the project lifecycle.
Gather user feedback and continuously improve designs based on testing and business needs.
Ensure designs meet accessibility standards and support inclusive user experiences.
Create and maintain design documentation, design systems, and reusable UI components.
Elicit, document, and validate business requirements, user needs, and process requirements.
Analyse current and future-state business processes and identify opportunities for improvement.
Develop user stories, use cases, business rules, and functional requirements.
Facilitate workshops and stakeholder sessions to gather requirements and build consensus.
Support requirements traceability and ensure solutions align with business objectives.

Experience And Skill Set Requirements

UI/UX and Product Design – 45%

Experience as a UX Designer, UI Designer, Product Designer, or similar role.
Experience designing user interfaces and digital experiences for web-based applications.
Experience creating user journeys, service blueprints, process flows, wireframes, mock-ups, and interactive prototypes.
Experience designing responsive applications for desktop, tablet, and mobile devices.
Experience translating business and user requirements into user-centred designs.
Experience designing intuitive workflows for complex business processes.
Experience applying a product mindset and user-centred delivery approach through discovery, design, validation, release, and continuous improvement.
Experience working collaboratively within Agile product teams to define MVPs, validate assumptions, and support product roadmaps.
Experience developing personas, user groups, journey maps, task flows, and user-needs statements.
Experience designing end-to-end services, including digital and non-digital interactions, notifications, support processes, and exception scenarios.
Experience validating concepts and solutions through prototypes prior to development.
Experience designing AI-assisted user experiences and workflows.
Experience designing interfaces that support human review, validation, and approval of AI-generated content.
Experience designing applications that comply with AODA and WCAG accessibility requirements.
Experience applying the Ontario Design System or similar design standards.
Experience creating and maintaining design systems, patterns, and reusable UI components.
Experience embedding privacy and security by design principles into user experience design.

User Research and Usability Testing – 20%

Experience planning and conducting user research, interviews, workshops, and usability testing.
Experience managing end-to-end research activities, including participant recruitment, testing, analysis, and reporting.
Experience gathering and analysing user feedback and translating findings into design improvements.
Experience recruiting and engaging representative user groups, including users with accessibility needs.
Experience conducting qualitative and quantitative research.
Experience developing and executing usability testing plans.
Experience conducting accessibility testing using manual and automated approaches.
Experience supporting screen-reader testing using tools such as JAWS, NVDA, or VoiceOver.
Experience using accessibility evaluation tools such as axe, WAVE, or similar technologies.
Experience validating designs through iterative testing and research-informed decision making.

Agile Delivery and Technical Collaboration – 20%

Experience working in Agile delivery environments using Azure DevOps, Jira, or similar tools.
Experience translating research findings and business requirements into user stories, functional requirements, and backlog items.
Experience gathering, documenting, and validating business and functional requirements.
Experience conducting business process analysis and current-state/future-state assessments.
Experience developing user stories, use cases, and business process models.
Experience contributing to sprint planning, backlog refinement, sprint reviews, and retrospectives.
Experience breaking user experience and design work into implementable delivery increments.
Experience testing concepts and assumptions early within the design process.
Experience supporting MVP delivery while maintaining accessibility, privacy, and user experience requirements.
Experience working closely with developers to ensure designs are implemented successfully.
Understanding of front-end technologies including HTML, CSS, JavaScript, and Angular.
Experience designing secure and user-friendly workflows involving role-based access, approvals, notifications, and information management processes.

Communication, Facilitation and Delivery Coordination – 10%

Strong communication, facilitation, and stakeholder engagement skills.
Experience facilitating discovery sessions, workshops, requirements discussions, and design reviews.
Experience working within multidisciplinary delivery teams.
Experience collaborating with business users, product owners, subject matter experts, developers, accessibility specialists, privacy advisors, and security teams.
Experience coordinating UX activities, dependencies, and deliverables across multiple stakeholders.
Experience documenting requirements, design decisions, research findings, and recommendations.
Experience presenting research findings, design recommendations, risks, and decisions to both technical and executive audiences.
Proven ability to manage competing priorities and meet project deadlines.

Desirable Skills – 5%

Experience designing AI-enabled applications, AI assistants, AI agents, or conversational interfaces.
Experience designing human-in-the-loop workflows and review processes.
Experience designing applications supporting document management, content review, document generation, or knowledge management.
Knowledge of responsible AI principles, including transparency, accessibility, privacy, and human oversight.
Working knowledge of the Ontario Digital Service Standard, including user research, service design, accessibility, iterative delivery, privacy, security, and performance measurement.
Experience within the Ontario Public Service or broader public sector.
Experience working on education, learning, knowledge management, or content management platforms.
Experience designing applications for large and diverse user groups.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 2026, at 1:00 PM EST.

Mandatory Documents

Updated Resume in Word format
References
Expected Hourly Rate
Visa Status
LinkedIn ID

Without the mandatory documents, we cannot submit a candidate.

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https://chat.whatsapp.com/KCmWoqPlxWvAZmyXLcd8or

Note

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design accessible, user-centred digital experiences and AI-assisted workflows, producing research-informed journeys, prototypes, specifications, and reusable design components. Conduct research and usability testing, analyze business processes and requirements, and collaborate with multidisciplinary Agile teams and stakeholders to deliver and continuously improve solutions.

Requirements

The role requires substantial experience in UX/UI or product design, user research and usability testing, accessibility, responsive applications, and Agile product delivery. Candidates should also be able to analyze business processes, document requirements, facilitate stakeholder sessions, and design AI-assisted experiences that support human review and approval.

Skills

UX Design
UI Design
Product Design
User Research
Usability Testing
Accessibility
AI-Assisted Workflows
Prototyping
Agile Delivery
Business Process Analysis
Requirements Gathering
Stakeholder Engagement
Design Systems
Human-in-the-Loop Design
Responsive Design
AODA and WCAG Compliance

Visa sponsorship

Not detected in the job text

Keywords

UX Design
UI Design
Product Design
User Research
Usability Testing
AODA
WCAG
Ontario Design System
Ontario Digital Service Standard
Agile
Azure DevOps
Jira
HTML
CSS
JavaScript
Angular
JAWS
NVDA
VoiceOver
Axe
WAVE
AI-Assisted Workflows
Human-in-the-Loop
Wireframes
Interactive Prototypes
Design Systems
Business Process Analysis
User Stories
Service Blueprints
Privacy by Design

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