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Added 51 mins ago
Senior Conversation Designer, AI & Virtual Agents
GFT Technologies SE
Toronto, ON
We're looking for a Senior Conversation Designer to lead the design of intelligent, human-centred conversational experiences across virtual agents, chatbots, voicebots, and AI-powered…
Added 52 mins ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Front End with extensive experience designing, developing, testing, deploying, and maintaining large-scale, multi-client, Internet-ready web…
Added 52 mins ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 52 mins ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 52 mins ago
IG
Business Intelligence Lead
Insight Global
Toronto, ON
- $60 to $88 CAD / hour
- Contract
Insight Global is seeking a Solution Designer / Technical Product Lead to support an executive reporting and analytics platform within Wealth Management. This role combines technical…
Added 1 hour ago
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Senior Mechanical Designer (Water Treatment)
ALTEN Canada
Oakville, ON
- Full-time
Added 1 hour ago
GT
Senior Conversation Designer, AI & Virtual Agents
GFT Technologies North America
Toronto, ON
- Full-time
We're looking for a Senior Conversation Designer to lead the design of intelligent, human-centred conversational experiences across virtual agents, chatbots, voicebots, and AI-powered…
Added 1 hour ago
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Mechanical EIT or Designer
EXP
Markham, ON
- Full-time
EXP is searching for a Mechanical EIT or Designer to join our MEP team in our Markham, ON office. The successful applicant will be joining a diverse engineering group in Central Canada…
Added 2 hours ago
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Junior Mechanical Designer
Berendsen
Oakville, ON
- Full-time
…mobile applications. We are currently looking for a Junior Designer to join our team. The Junior Designer serves as the technical drafter using SolidWorks and AutoCAD, and is responsible…
Added 2 hours ago
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Marketing Campaign & Strategy Leader
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- Full-time
- Remote
…channel owners, project managers, analysts, creatives, and senior leaders to get campaigns out the door without everyone needing therapy afterward. You guide, influence, pitch, negotiate,…
Added 3 hours ago
Electrical Designer
JENOPTIK AG
Barrie, ON
Prodomax Automation Ltd. is currently seeking an ELECTRICAL DESIGNER to join our team.
Added 4 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 9 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 12 hours ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Front End with extensive experience designing, developing, testing, deploying, and maintaining large-scale, multi-client, Internet-ready web…
Added 12 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 12 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 12 hours ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Front End with extensive experience designing, developing, testing, deploying, and maintaining large-scale, multi-client, Internet-ready web…
Added 14 hours ago
A
Apparel Junior Designer/Designer/Senior Designer
Ardene
Laval, QC
- Full-time
We are currently looking for a Junior Designer / Designer / and/or Senior Designer in Apparel to join our dynamic, forward-thinking team. You are original, contemporary, creative,…
Added 15 hours ago
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Intermediate Designer – Interior Design
Wiklém Design inc.
Toronto, ON
- Contract
The Wiklém Group is looking for an experienced Intermediate Designer who is ready for greater project ownership and direct involvement with clients, contractors, budgets, procurement, and…
Added 15 hours ago
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Senior Interior Designer
Wiklém Design inc.
Toronto, ON
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The Wiklém Group is looking for an experienced Senior Interior Designer and Registered ARIDO member to lead substantial interior design and Design+BUILD projects from concept through…
Added 18 hours ago
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Senior Product Designer - Digital Banking & Financial Services (Canada)
Aequilibrium Software Inc.
Remote, Canada
- $70 to $100 CAD / hour
- Contract
- Remote
Senior Product Designer - Digital Banking & Financial Services
Added 19 hours ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Front End with extensive experience designing, developing, testing, deploying, and maintaining large-scale, multi-client, Internet-ready web…
Added 19 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 20 hours ago
A
Product Designer (Expert-Level) [AQ-23804]
Aquent
Toronto, ON
- $60 to $63 CAD / hour
- Contract
…thought leadership, strategic advice, and creative direction to senior stakeholders and design peers alike. You won’t just be crafting interfaces; you’ll be leading complex, cross-cutting…
Added 1 day ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.

Closed listing

S M Software Solutions Inc

RQ11639 – UX Designer – Senior

Toronto, ON, Canada

Internship

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Internship
Closing date: Nov 11, 2026
Posting language: English
Posted: Oct 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11639

We are seeking a Senior UX Designer with extensive experience in UI/UX and Product Design, user research, usability testing, Agile delivery, accessibility, AI-assisted user experiences, business process analysis, and stakeholder engagement. The successful candidate will design intuitive, accessible, and user-centred digital experiences, including AI-assisted workflows that support information gathering, analysis, planning, content development, human review, validation, and approval of AI-generated content.

Role Snapshot

Job Title: RQ11639 – UX Designer – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 777 Bay Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: October 1, 2026
Estimated End Date: March 31, 2027
Business Days: 120.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Description

Responsibilities

Design intuitive, accessible, and user-friendly interfaces.
Design AI-assisted workflows that support information gathering, analysis, planning, and content development activities.
Design user experiences that clearly support human review, validation, and approval of AI-generated content.
Create wireframes, mock-ups, prototypes, process flows, and design specifications.
Conduct user research, interviews, workshops, and usability testing.
Translate business requirements into user-centred designs.
Design and test experiences across desktop, tablet, and mobile devices.
Collaborate with product owners, business analysts, developers, and curriculum experts throughout the project lifecycle.
Gather user feedback and continuously improve designs based on testing and business needs.
Ensure designs meet accessibility standards and support inclusive user experiences.
Create and maintain design documentation, design systems, and reusable UI components.
Elicit, document, and validate business requirements, user needs, and process requirements.
Analyse current and future-state business processes and identify opportunities for improvement.
Develop user stories, use cases, business rules, and functional requirements.
Facilitate workshops and stakeholder sessions to gather requirements and build consensus.
Support requirements traceability and ensure solutions align with business objectives.

Experience And Skill Set Requirements

UI/UX and Product Design – 45%

Experience as a UX Designer, UI Designer, Product Designer, or similar role.
Experience designing user interfaces and digital experiences for web-based applications.
Experience creating user journeys, service blueprints, process flows, wireframes, mock-ups, and interactive prototypes.
Experience designing responsive applications for desktop, tablet, and mobile devices.
Experience translating business and user requirements into user-centred designs.
Experience designing intuitive workflows for complex business processes.
Experience applying a product mindset and user-centred delivery approach through discovery, design, validation, release, and continuous improvement.
Experience working collaboratively within Agile product teams to define MVPs, validate assumptions, and support product roadmaps.
Experience developing personas, user groups, journey maps, task flows, and user-needs statements.
Experience designing end-to-end services, including digital and non-digital interactions, notifications, support processes, and exception scenarios.
Experience validating concepts and solutions through prototypes prior to development.
Experience designing AI-assisted user experiences and workflows.
Experience designing interfaces that support human review, validation, and approval of AI-generated content.
Experience designing applications that comply with AODA and WCAG accessibility requirements.
Experience applying the Ontario Design System or similar design standards.
Experience creating and maintaining design systems, patterns, and reusable UI components.
Experience embedding privacy and security by design principles into user experience design.

User Research and Usability Testing – 20%

Experience planning and conducting user research, interviews, workshops, and usability testing.
Experience managing end-to-end research activities, including participant recruitment, testing, analysis, and reporting.
Experience gathering and analysing user feedback and translating findings into design improvements.
Experience recruiting and engaging representative user groups, including users with accessibility needs.
Experience conducting qualitative and quantitative research.
Experience developing and executing usability testing plans.
Experience conducting accessibility testing using manual and automated approaches.
Experience supporting screen-reader testing using tools such as JAWS, NVDA, or VoiceOver.
Experience using accessibility evaluation tools such as axe, WAVE, or similar technologies.
Experience validating designs through iterative testing and research-informed decision making.

Agile Delivery and Technical Collaboration – 20%

Experience working in Agile delivery environments using Azure DevOps, Jira, or similar tools.
Experience translating research findings and business requirements into user stories, functional requirements, and backlog items.
Experience gathering, documenting, and validating business and functional requirements.
Experience conducting business process analysis and current-state/future-state assessments.
Experience developing user stories, use cases, and business process models.
Experience contributing to sprint planning, backlog refinement, sprint reviews, and retrospectives.
Experience breaking user experience and design work into implementable delivery increments.
Experience testing concepts and assumptions early within the design process.
Experience supporting MVP delivery while maintaining accessibility, privacy, and user experience requirements.
Experience working closely with developers to ensure designs are implemented successfully.
Understanding of front-end technologies including HTML, CSS, JavaScript, and Angular.
Experience designing secure and user-friendly workflows involving role-based access, approvals, notifications, and information management processes.

Communication, Facilitation and Delivery Coordination – 10%

Strong communication, facilitation, and stakeholder engagement skills.
Experience facilitating discovery sessions, workshops, requirements discussions, and design reviews.
Experience working within multidisciplinary delivery teams.
Experience collaborating with business users, product owners, subject matter experts, developers, accessibility specialists, privacy advisors, and security teams.
Experience coordinating UX activities, dependencies, and deliverables across multiple stakeholders.
Experience documenting requirements, design decisions, research findings, and recommendations.
Experience presenting research findings, design recommendations, risks, and decisions to both technical and executive audiences.
Proven ability to manage competing priorities and meet project deadlines.

Desirable Skills – 5%

Experience designing AI-enabled applications, AI assistants, AI agents, or conversational interfaces.
Experience designing human-in-the-loop workflows and review processes.
Experience designing applications supporting document management, content review, document generation, or knowledge management.
Knowledge of responsible AI principles, including transparency, accessibility, privacy, and human oversight.
Working knowledge of the Ontario Digital Service Standard, including user research, service design, accessibility, iterative delivery, privacy, security, and performance measurement.
Experience within the Ontario Public Service or broader public sector.
Experience working on education, learning, knowledge management, or content management platforms.
Experience designing applications for large and diverse user groups.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 2026, at 1:00 PM EST.

Mandatory Documents

Updated Resume in Word format
References
Expected Hourly Rate
Visa Status
LinkedIn ID

Without the mandatory documents, we cannot submit a candidate.

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https://chat.whatsapp.com/KCmWoqPlxWvAZmyXLcd8or

Note

5 Days Onsite

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design accessible, user-centred digital experiences and AI-assisted workflows, producing prototypes, process flows, design specifications, and reusable components. Conduct research and usability testing, analyze business processes and requirements, and collaborate with multidisciplinary Agile teams and stakeholders to validate and deliver solutions.

Requirements

The role calls for substantial experience in UX/UI or product design, user research and usability testing, accessible responsive applications, and AI-assisted experiences that support human review and approval. Candidates should also have experience with Agile delivery, business analysis and requirements, stakeholder facilitation, design systems, and collaboration with technical teams.

Skills

UX Design
UI Design
Product Design
User Research
Usability Testing
AI-Assisted User Experiences
Accessibility
Agile Delivery
Business Process Analysis
Requirements Gathering
Prototyping
Design Systems
Stakeholder Engagement
AODA and WCAG Compliance
Human-in-the-Loop Workflows
Responsive Design

Visa sponsorship

Not detected in the job text

Keywords

UX Design
UI Design
Product Design
User Research
Usability Testing
AODA
WCAG
Ontario Design System
Ontario Digital Service Standard
Agile
Azure DevOps
Jira
HTML
CSS
JavaScript
Angular
JAWS
NVDA
VoiceOver
Axe
WAVE
Wireframes
Interactive Prototypes
Service Blueprints
User Journeys
Design Systems
Business Process Analysis
Human-in-the-Loop
Responsible AI
Accessibility Testing

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