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Added 18 mins ago
Accounting Financial Revenue Analyst
Hydro One Networks Inc
Toronto, ON
The Accounting Financial Revenue Analyst assists in the objective of maintaining financial integrity, compliance, accurate reporting as well as the achievement of corporate strategies…
Added 18 mins ago
Sr IT Analyst
Hydro One Networks Inc
To Be Determined, ON
Conduct studies to assist users in defining and documenting functional requirements, data requirements and operational constraints related to potential information technology solutions for…
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The Cybersecurity Analyst is a key member of Signode's Cybersecurity team, responsible for monitoring, detecting, investigating, and responding to cybersecurity threats and incidents across…
Added 13 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience on medium to large-sized projects as a business analyst or functional consultant.

Closed listing

S M Software Solutions Inc

RQ11648 – Business Analyst – Senior

Toronto, ON, Canada

Internship

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Internship
Closing date: Nov 9, 2026
Posting language: English
Posted: Oct 10, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11648

We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement, systems re-engineering, workflow optimization, data analysis, and IT solution development. The successful candidate will work closely with business stakeholders, subject matter experts, IT teams, and external vendors to analyse business needs, define requirements, develop process models, support digital transformation initiatives, and ensure alignment with OPS methodologies and governance frameworks.

Role Snapshot

Job Title: RQ11648 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: March 31, 2027
Business Days: 135.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Proven experience in gathering, analysing, and documenting data, system, and business requirements.
Expertise in Business Analysis working vision diagrams and swim lane diagrams.
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Ability to effectively liaise between business users, IT teams, and external vendors.
Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
Experience with:

JIRA
Confluence
Azure DevOps for requirements tracking and project collaboration

Experience with:

Visio
Lucidchart
MIRO for process modelling and workflow visualization
Figma

Description

Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analysing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mock-ups, etc.
Conducts business modelling; use case modelling; conceptual and logical data modelling; process and data flow modelling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
Monitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
Experience developing strategies, preparing business cases and cost-benefit analysis.
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement.
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Awareness of emerging I&IT trends and technologies.
Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
A team player with a track record for meeting deadlines.

Desirable Skills

Experience in the use of information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies, and practices.
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
Experience with a wide range of methods, tools, and techniques for business analysis such as:

Business functional modelling
Business event modelling
Business process mapping

Experience in structured, object-oriented, and Agile methodologies for user requirements.
Experience developing performance measures for business analysis evaluation and subsequent follow-up.
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Experience And Skill Set Requirements

Data & Business Analysis & Requirements Management – 35%

Strong analytical skills for identifying business problems and proposing solutions.
Experience in systems re-engineering and workflow optimization.
Experience with database analysis and SQL language.

Stakeholder Engagement & Communication – 25%

Excellent documentation and presentation skills for communicating business needs to technical teams.
Strong negotiation and facilitation skills to align diverse stakeholder interests.

Technical & Tools Proficiency – 15%

Hands-on experience with data and business analysis tools, including:

SharePoint
MS Teams for document management and team collaboration

Familiarity with data-driven decision-making tools such as:

Power BI
SQL
Advanced Excel

Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

Systems Optimization & Digital Transformation – 20%

Experience leading systems re-engineering initiatives to improve efficiency.
Ability to identify automation opportunities and workflow enhancements.
Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
Strong problem-solving skills with a focus on data-driven decision-making.

Public Sector (OPS) Experience – 5%

Prior experience working in Ontario Public Sector (OPS) or other government environments.
Familiarity with OPS governance frameworks, including:

Stage Gate
ITIL
Security policies
Other applicable governance frameworks

Understanding of OPS procurement, regulatory compliance, and service delivery models.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format
References
Expected Hourly Rate
Visa Status
LinkedIn ID

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

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https://chat.whatsapp.com/KCmWoqPlxWvAZmyXLcd8or

Note

5 Days Onsite

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Lead business analysis activities to identify and document business needs, requirements, processes, and potential IT solutions. Work with stakeholders, subject matter experts, IT teams, and vendors to support systems re-engineering, workflow optimization, and digital transformation initiatives.

Requirements

Requires extensive senior-level business analysis experience, including requirements gathering and management, process modeling, systems re-engineering, data analysis, and stakeholder facilitation. Candidates should be proficient with analysis and collaboration tools, including JIRA, Confluence, Azure DevOps, Visio, SQL, and Power BI, and be able to work onsite five days per week.

Skills

Business Analysis
Requirements Gathering
Requirements Management
Business Process Modeling
Stakeholder Engagement
Systems Re-engineering
Workflow Optimization
Data Analysis
SQL
Use Case Modeling
Agile Methodologies
JIRA
Confluence
Azure DevOps
Visio
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Requirements Gathering
Requirements Management
Business Process Modeling
Swim Lane Diagrams
Use Cases
User Stories
Acceptance Criteria
Stakeholder Engagement
JAD Sessions
Systems Re-engineering
Workflow Optimization
Data Analysis
SQL
Power BI
Advanced Excel
JIRA
Confluence
Azure DevOps
Visio
Lucidchart
Miro
Figma
SharePoint
Microsoft Teams
Agile
Scrum
Kanban
Waterfall
OPS Governance

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