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Added 2 hours ago
ES
Lead AI Engineer - TCO Agent Platform
EPAM Systems
Canada
- Full-time
DevOps & Infrastructure: Proficiency with Docker builds, GKE deployment patterns, OpenTofu/Terraform, and CI/CD pipelines
Added 2 hours ago
ES
Senior Software Test Automation Engineer (Java)
EPAM Systems
Canada
- Full-time
Integrate automated test suites into CI/CD pipelines using Jenkins, ensuring consistent DevOps alignment and adherence to quality standards across the team
Added 2 hours ago
S
Sr. Programmer Analyst - Research Computing - Regular Full-Time 2026-18484 (2026-18484)
Sunnybrook
Toronto, ON
- Full-time
…This position combines application development, programming, DevOps support, database management, and process automation, ensuring secure, efficient, and high-performing systems. The role…
Added 2 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 2 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Proficient in a range of business analysis and project management tools (e.g., DevOps, MS
Added 2 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 2 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Proficient in a range of business analysis and project management tools (e.g., DevOps, MS
Added 2 hours ago
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RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 2 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 2 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 2 hours ago
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RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 2 hours ago
HR
Software Analyst (SWAT), Senior
Hitachi Rail
Toronto, ON
- Full-time
Experience with modern software development methodology, processes, and tools (Agile, SCRUM, DevOps,JIRA)
Added 2 hours ago
TC
Senior Business Analyst
TECH4SOFT Consulting
Toronto, ON
- Full-time
Proficiency with tools including DevOps, MS Visio, and Figma
Added 2 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Azure DevOps for requirements tracking and project collaboration
Added 2 hours ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
…expertise in Scrum methodology, Agile practices, business analysis, DevOps environments, CI/CD processes, stakeholder management, team facilitation, coaching, and Agile metrics. The…
Added 2 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…workshops, JAD sessions, and tools such as JIRA, Confluence, Azure DevOps, Visio, Lucidchart, MIRO, and Figma. Experience with OPS procurement, regulatory compliance, service delivery…
Added 2 hours ago
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RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 2 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…workshops, JAD sessions, and tools such as JIRA, Confluence, Azure DevOps, Visio, Lucidchart, MIRO, and Figma. Experience with OPS procurement, regulatory compliance, service delivery…
Added 2 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Azure DevOps for requirements tracking and project collaboration
Added 2 hours ago
SM
RQ11639 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience working in Agile delivery environments using Azure DevOps, Jira, or similar tools.
Added 2 hours ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
…expertise in Scrum methodology, Agile practices, business analysis, DevOps environments, CI/CD processes, stakeholder management, team facilitation, coaching, and Agile metrics. The…
Added 2 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 2 hours ago
SM
RQ11639 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience working in Agile delivery environments using Azure DevOps, Jira, or similar tools.
Added 4 hours ago
E
Ingénieur(e) En Gestion De Données ML
Ericsson
Montreal, QC
- Full-time
Appliquer et faire évoluer les pratiques SRE/DevOps/SecOps, incluant la surveillance, l'observabilité de bout en bout et les écosystèmes IaC basés sur GitOps.
Added 5 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Identifies, documents, and tracks software defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps.

S M Software Solutions Inc

RQ11648 – Business Analyst – Senior

Toronto, ON, Canada

Internship

Apply About employer

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Job details

Job type: Internship
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 12, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11648

We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement, systems re-engineering, workflow optimization, data analysis, and IT solution development. The successful candidate will work closely with business stakeholders, subject matter experts, IT teams, and external vendors to analyse business needs, define requirements, develop process models, support digital transformation initiatives, and ensure alignment with OPS methodologies and governance frameworks.

Role Snapshot

Job Title: RQ11648 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: March 31, 2027
Business Days: 135.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Proven experience in gathering, analysing, and documenting data, system, and business requirements.
Expertise in Business Analysis working vision diagrams and swim lane diagrams.
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Ability to effectively liaise between business users, IT teams, and external vendors.
Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
Experience with:

JIRA
Confluence
Azure DevOps for requirements tracking and project collaboration

Experience with:

Visio
Lucidchart
MIRO for process modelling and workflow visualization
Figma

Description

Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analysing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mock-ups, etc.
Conducts business modelling; use case modelling; conceptual and logical data modelling; process and data flow modelling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
Monitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
Experience developing strategies, preparing business cases and cost-benefit analysis.
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement.
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Awareness of emerging I&IT trends and technologies.
Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
A team player with a track record for meeting deadlines.

Desirable Skills

Experience in the use of information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies, and practices.
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
Experience with a wide range of methods, tools, and techniques for business analysis such as:

Business functional modelling
Business event modelling
Business process mapping

Experience in structured, object-oriented, and Agile methodologies for user requirements.
Experience developing performance measures for business analysis evaluation and subsequent follow-up.
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Experience And Skill Set Requirements

Data & Business Analysis & Requirements Management – 35%

Strong analytical skills for identifying business problems and proposing solutions.
Experience in systems re-engineering and workflow optimization.
Experience with database analysis and SQL language.

Stakeholder Engagement & Communication – 25%

Excellent documentation and presentation skills for communicating business needs to technical teams.
Strong negotiation and facilitation skills to align diverse stakeholder interests.

Technical & Tools Proficiency – 15%

Hands-on experience with data and business analysis tools, including:

SharePoint
MS Teams for document management and team collaboration

Familiarity with data-driven decision-making tools such as:

Power BI
SQL
Advanced Excel

Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

Systems Optimization & Digital Transformation – 20%

Experience leading systems re-engineering initiatives to improve efficiency.
Ability to identify automation opportunities and workflow enhancements.
Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
Strong problem-solving skills with a focus on data-driven decision-making.

Public Sector (OPS) Experience – 5%

Prior experience working in Ontario Public Sector (OPS) or other government environments.
Familiarity with OPS governance frameworks, including:

Stage Gate
ITIL
Security policies
Other applicable governance frameworks

Understanding of OPS procurement, regulatory compliance, and service delivery models.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format
References
Expected Hourly Rate
Visa Status
LinkedIn ID

Without the mandatory documents, we cannot submit a candidate.

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https://chat.whatsapp.com/KCmWoqPlxWvAZmyXLcd8or

Note

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead business analysis activities by gathering, documenting, and analysing stakeholder needs, defining requirements, and developing business, process, data, and use case models. Support systems re-engineering and digital transformation initiatives, advise on business analysis practices, and monitor progress and outcomes in alignment with OPS methodologies and governance.

Requirements

The role requires extensive senior-level business analysis experience, including requirements management, process modelling, systems re-engineering, data analysis, and facilitation with business, IT, and vendor stakeholders. Candidates should be proficient with collaboration and modelling tools, have strong communication and problem-solving skills, and understand Agile and Waterfall approaches; public-sector and OPS experience is an asset.

Skills

Business Analysis
Requirements Gathering
Requirements Management
Business Process Modelling
Stakeholder Engagement
Systems Re-engineering
Workflow Optimization
Data Analysis
SQL
Use Case Modelling
Agile Methodologies
JIRA
Confluence
Azure DevOps
Visio
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Requirements Gathering
Requirements Management
Business Process Modelling
Stakeholder Engagement
Systems Re-engineering
Workflow Optimization
Data Analysis
SQL
Power BI
Advanced Excel
JIRA
Confluence
Azure DevOps
Visio
Lucidchart
Miro
Figma
SharePoint
Microsoft Teams
JAD Sessions
Use Cases
User Stories
Acceptance Criteria
Agile
Scrum
Kanban
Waterfall
OPS Governance
ITIL

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