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S M Software Solutions Inc

RQ11660 – Software Developer – CRM – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11660

We are seeking an experienced Senior Software Developer – CRM with strong expertise in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, and custom application development. The ideal candidate will have experience configuring Dynamics 365 Customer Service, developing registration and permit workflows, integrating enterprise applications, and working with technologies such as .NET, C#, JavaScript, Azure SQL, DevOps, and CI/CD pipelines. The successful candidate will contribute to the development of a modern online registration system for internal Ministry staff and external users, ensuring seamless integration between the back-office CRM platform and the public-facing portal.

Role Snapshot

Job Title: RQ11660 – Software Developer – CRM – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 40 St. Clair Street West, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: March 31, 2027
Business Days: 135.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience with Agile methodologies.
Experience with Dynamics 365, Microsoft Power Platform, and Azure solution design.
Working knowledge of Dynamics interoperability, integration, and capabilities with other Microsoft cloud technologies.
Working knowledge of both low-code development and custom development on Dynamics 365.
Experience with cloud platforms such as Azure, Dynamics 365, and Power Platform.
Experience with Dynamics CRM Customer Service Workspace, Agent Experience Profile, Session Templates, workstreams, and routing.
Experience with custom Web API development, ASP.NET, .NET Core, Entity Framework, Azure SQL, DevOps, CI/CD pipelines, and related technologies.

Nice to Have

Prior Ontario Public Service (OPS) or public sector experience.

Description

The Ontario Ministry of Environment, Conservation and Parks (MECP) Species at Risk Branch (SARB) is responsible for the administration and issuance of registrations under the new Species Conservation Act (SCA), 2025.

The objective of this project is to build a modern online registration system for both external and internal users.

Technology Stack

Back Office: Microsoft Dynamics CRM
Middleware: MuleSoft
Public-Facing Portal: Java/React

This position involves configuring Microsoft Dynamics 365 for registration and permit workflows for Ministry back-office staff and integrating the back-office system with the public-facing Java/React portal using MuleSoft middleware.

Experience And Skill Set Requirements

Technical Skills - 40%
Working knowledge of Dynamics interoperability, integration, and capabilities with other Microsoft cloud technologies.
Working knowledge of Dataverse design and development.
Working knowledge of development in Azure technologies.
Working knowledge of .NET, C#, and JavaScript.
Working knowledge of DevOps, task boards, pipelines, and related tools.
Experience - 40%
Proficiency in all cloud service models: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).
Certifications in Dynamics 365 and Azure are preferred.
Experience with Agile methodologies, including using Kanban/task boards.
Extensive experience developing in Dynamics 365 Customer Service, including case management, Knowledge Management, and Customer Service Workspace configuration; Power Platform; Power Apps, including Model-Driven Apps, Power Pages, and Canvas Apps; custom PCF controls; development; and the server-side templating language Liquid.
Experience with both low-code development and custom development on Dynamics 365.
Communication Skills - 20%
Strong communication skills to prepare documentation, including but not limited to reports, reviews, and assessments.
Ability to present ideas and suggestions clearly and effectively in a user-friendly manner.
Ability to maintain a high level of customer service for both internal and external clients.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Friday, October 16, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

For daily job updates, you can also join our WhatsApp group using the link below:

Join Our WhatsApp Group

Additional Information

This position is listed as Onsite. The resource is expected to work onsite during the standard working hours of 8:00 AM to 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Configure Dynamics 365 Customer Service for registration and permit workflows, including case management, knowledge management, and workspace features. Develop and integrate the Ministry’s back-office CRM with the public-facing Java/React portal through MuleSoft to support a modern online registration system.

Requirements

The role requires extensive experience with Dynamics 365, Power Platform, Dataverse, Azure, and both low-code and custom application development, along with working knowledge of .NET, C#, JavaScript, DevOps, and CI/CD. Candidates should have Agile experience, strong communication and documentation skills, and proficiency across SaaS, PaaS, and IaaS; Dynamics 365 and Azure certifications are preferred.

Skills

Microsoft Dynamics 365
Microsoft Power Platform
Azure Solution Design
Dataverse
Dynamics 365 Customer Service
Power Apps
Power Pages
Canvas Apps
Custom PCF Controls
MuleSoft Integration
JavaScript
.NET
C#
Azure SQL
DevOps
CI/CD Pipelines

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Microsoft Power Platform
Azure
Dataverse
Dynamics 365 Customer Service
Customer Service Workspace
Agent Experience Profile
Session Templates
Workstreams
Routing
Power Apps
Model-Driven Apps
Power Pages
Canvas Apps
PCF Controls
Liquid
MuleSoft
Java
React
.NET
ASP.NET
.NET Core
Entity Framework
C#
JavaScript
Azure SQL
Web API
DevOps
CI/CD
Agile

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