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S M Software Solutions Inc

RQ11667 – Business Analyst – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 23, 2026
Posting language: English
Posted: Oct 24, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11667

We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder engagement. The ideal candidate will be skilled in developing use cases, user stories, acceptance criteria, business process diagrams, and functional and technical specifications. The successful candidate will support the development of a modern online Registration system for the Ontario Ministry of Environment, Conservation and Parks (MECP) Species at Risk Branch (SARB), collaborating with business users, IT teams, external vendors, and Ministry stakeholders throughout the development, testing, and implementation lifecycle.

Role Snapshot

Job Title: RQ11667 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Project Department: Ontario Ministry of Environment, Conservation and Parks (MECP) – Species at Risk Branch (SARB)
Work Location: 40 St. Clair Street West, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: March 31, 2027
Business Days: 135.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Proven experience gathering, analysing, and documenting data, system, and business requirements.
Expertise in Business Analysis working vision diagrams and swim lane diagrams.
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Experience with database analysis and SQL language.
Ability to effectively liaise between business users, IT teams, and external vendors.
Experience leading requirements workshops, Joint Application Development (JAD) sessions, and stakeholder interviews.
Understanding of Agile methodologies, including Scrum and Kanban, and Waterfall methodologies to support IT teams.
Experience with JIRA, Confluence, and Azure DevOps for requirements tracking and project collaboration.

Nice to Have

Ontario Public Service (OPS) or public sector experience.

Description

The Ontario Ministry of Environment, Conservation and Parks (MECP) Species at Risk Branch (SARB) is responsible for the administration and issuance of Registrations under the new Species Conservation Act (SCA), 2025.

The objective of this project is to build a modern online Registration system for both external and internal users.

Technology Stack

Back Office: Microsoft Dynamics CRM
Middleware: MuleSoft
Public-Facing Portal: Java/React

This position requires the successful candidate to understand MECP Registration and Permit workflows and develop user stories and related functional and technical specifications. Responsibilities also include developing Figma prototypes, briefing requirements to the development team, leading quality assurance (QA) testing, coordinating user acceptance testing (UAT) with Ministry users, and continuously updating and grooming the product backlog.

Experience And Skill Set Requirements

Data & Business Analysis & Requirements Management - 35%
Proven experience in gathering, analysing, and documenting data, system, and business requirements.
Expertise in Business Analysis working vision diagrams and swim lane diagrams.
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Strong analytical skills for identifying business problems and proposing solutions.
Experience in systems re-engineering and workflow optimization.
Experience with database analysis and SQL language.
Stakeholder Engagement & Communication - 25%
Ability to effectively liaise between business users, IT teams, and external vendors.
Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
Excellent documentation and presentation skills for communicating business needs to technical teams.
Strong negotiation and facilitation skills to align diverse stakeholder interests.
Technical & Tools Proficiency - 15%
Hands-on experience with data and business analysis tools, including:
JIRA, Confluence, and Azure DevOps for requirements tracking and project collaboration.
Visio, Lucidchart, MIRO for process modelling and workflow visualization, and Figma for prototyping.
SharePoint and MS Teams for document management and team collaboration.
Familiarity with data-driven decision-making tools, including Power BI, SQL, and Advanced Excel, is a plus.
Knowledge of ERP, CRM, or cloud-based business solutions is an asset.
Systems Optimization & Digital Transformation - 20%
Experience leading systems re-engineering initiatives to improve efficiency.
Ability to identify automation opportunities and workflow enhancements.
Understanding of Agile methodologies, including Scrum and Kanban, and Waterfall methodologies to support IT teams.
Strong problem-solving skills with a focus on data-driven decision-making.
Public Sector (OPS) Experience - 5%
Prior experience working in the Ontario Public Sector (OPS) or other government environments.
Familiarity with OPS governance frameworks, including Stage Gate, ITIL, security policies, and related frameworks.
Understanding of OPS procurement, regulatory compliance, and service delivery models.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Monday, October 26, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

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Note

This position is listed as Onsite. The resource is expected to work onsite between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

Onsite Requirement: 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Analyze MECP registration and permit workflows, gather and document requirements, and develop user stories, acceptance criteria, process diagrams, prototypes, and functional and technical specifications. Coordinate with business users, IT teams, and vendors throughout development, testing, and implementation, including leading QA and UAT and maintaining the product backlog.

Requirements

The role requires strong experience in business and data analysis, requirements documentation, process modeling, database analysis and SQL, and stakeholder facilitation. Candidates should be familiar with Agile and Waterfall delivery, JIRA, Confluence, Azure DevOps, and process-modeling tools; Ontario Public Service or other public-sector experience is an asset.

Skills

Business Analysis
Requirements Gathering
Requirements Management
Process Modeling
Workflow Optimization
Use Cases
User Stories
Acceptance Criteria
Database Analysis
SQL
Stakeholder Engagement
JIRA
Confluence
Azure DevOps
Quality Assurance Testing
User Acceptance Testing

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Requirements Gathering
Requirements Management
Data Analysis
System Requirements
Business Requirements
Use Cases
User Stories
Acceptance Criteria
Swim Lane Diagrams
Process Modeling
Workflow Optimization
Systems Re-engineering
SQL
JIRA
Confluence
Azure DevOps
Visio
Lucidchart
Miro
Figma
SharePoint
Microsoft Teams
Power BI
Advanced Excel
Microsoft Dynamics CRM
MuleSoft
Java
React
Agile

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