RQ11680 – Systems Analyst – Senior

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11680

We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and design, and business solutions development. The ideal candidate will have hands-on knowledge of PeopleSoft HCM upgrades, PeopleSoft Update Manager (PUM), PeopleTools upgrades, Fluid and Classic+ interfaces, and HR-related modules, including Absence Management, Time and Labour, Payroll, and Benefits Administration. The successful candidate will work with project teams and Human Resources stakeholders to enhance the Workforce Information Network (WIN) system, modernize onboarding and employee self-service processes, support production operations, and implement business solutions aligned with Ontario Public Service (OPS) requirements.

Role Snapshot

• Job Title: RQ11680 – Systems Analyst – Senior
• Client: Ministry of Public and Business Service Delivery and Procurement
• Work Location: 222 Jarvis Street, Toronto, Ontario, Canada
• Work Arrangement: Onsite – 5 Days per Week
• Estimated Start Date: January 4, 2027
• Estimated End Date: October 5, 2027
• Business Days: 204.00
• Extension: Probable after the initial mandate
• Hours: 7.25 hours per day
• Security Level: CRJMC
  
  

Must Have

PeopleSoft HCM Experience

• Knowledge of business systems technology, with an emphasis on PeopleSoft HCM, and knowledge of the theory and principles of system design to lead the analysis and definition of clients' information technology requirements.
• Experience with PeopleSoft Update Manager (PUM) upgrades, PeopleSoft Tools upgrades, and Fluid and Classic interfaces.
• Ability to design, develop, test, and implement business solutions, with knowledge of PeopleSoft development, analysis, and design techniques used throughout the system development lifecycle, particularly in:
• • Human Resources (HR)
  • Absence Management
  • Time and Labour
  • Payroll
  • Benefits Administration
• Very good verbal communication skills to discuss system requirements with clients and explain technical requirements in clear, non-technical terms.
• Strong written communication skills to prepare reports, presentations, system documentation, and manuals.
• Interpersonal skills to work with various stakeholders and achieve business goals.
• Knowledge of project management methodologies and practices to lead change initiatives related to enterprise-level HCM system changes and optimizations.
• Knowledge of change management, including techniques, trends, and resource management for an enterprise HCM system.
  

Nice to Have

• Previous Ontario Public Service (OPS) or public sector experience.
  
  

Description

The Workforce Information Network (WIN) system is a business-critical Ontario Public Service (OPS) system based on the Oracle PeopleSoft Human Capital Management (HCM) Enterprise Resource Planning (ERP) application.

• WIN is used to maintain OPS employees' human resources (HR), payroll, benefits, absence management, and compensation information.
• As of July 2026, the WIN system operates on PeopleSoft HCM 9.2 (Image 48) and PeopleTools 8.61.09.
• The WIN system administers compensation for approximately 68,000 OPS employees, processes payroll, and enables appropriate deductions and remittances to third parties, such as income tax payments to the Canada Revenue Agency.
• WIN serves as the repository for employee and position data, job descriptions, and grievances/dispute data within the OPS. The system also maintains socio-demographic data voluntarily provided by OPS employees.
  
  

WIN Digital Onboarding Project

The WIN Digital Onboarding Project will enhance the WIN system in several ways. The project will:

• Digitize critical human resources and payroll processes that are currently manual or paper-based, including onboarding, benefits enrolment, and life events management.
• Enhance the WIN system by expanding employee and manager self-service capabilities. Examples include extensions or endings of probationary periods, certificate numbers, and badge numbers. These enhancements will enable pay and benefits staff to focus on administrative efficiencies achieved through implementation and redirect their efforts toward more value-added activities.
• Transition Classic+ pages to the Fluid interface by upgrading additional legacy administrative pages and implementing technical upgrades to align with vendor-supported application capabilities.
  
  

Responsibilities

• Work with project teams to develop business systems and applications that meet business needs and priorities.
• Analyse business needs in relation to Human Resources clients' programs and service delivery requirements.
• Provide clients with business systems consulting expertise on the use of information technology, such as PeopleSoft, to meet business goals and objectives.
• Recommend systems development solutions and configurations that meet clients' needs.
• Provide technical expertise and advice in complex systems analysis and design.
• Provide leadership in the coordination and development of production support procedures.
• Provide support for current production operational needs.
  
  

Experience And Skill Set Requirements

• PeopleSoft Business Systems Technology and System Design - 25%
• Demonstrate knowledge of business systems technology, with an emphasis on PeopleSoft.
• Understand the theory and principles of system design to lead the analysis and definition of clients' information technology requirements.
• Have experience with PeopleSoft Update Manager (PUM) upgrades, PeopleSoft Tools upgrades, and Fluid and Classic+ interfaces.
• Business Solutions Development and Implementation - 20%
• Demonstrate the ability to design, develop, test, and implement business solutions.
• Possess knowledge of PeopleSoft development, analysis, and design techniques used throughout the system development lifecycle.
• Have experience with HR, Absence Management, Time and Labour, Payroll, and Benefits Administration.
• IT Options Evaluation and Recommendations - 15%
• Evaluate information technology options within the PeopleSoft enterprise resource planning (ERP) application for clients developing new functionality or modifying existing systems.
• Apply evaluative skills to provide clients with different recommendations and outline the advantages and disadvantages of each option.
• Business Process Analysis and IT Solutions - 15%
• Understand clients' business processes.
• Recommend necessary systems development solutions that promote and support IT strategies.
• Communication and Interpersonal Skills - 15%
• Demonstrate very good verbal communication skills to discuss system requirements with clients and explain technical requirements in clear, non-technical terms.
• Possess strong written communication skills to prepare reports, presentations, system documentation, and manuals.
• Demonstrate interpersonal skills to work effectively with various stakeholders and achieve business goals.
• Project Management and Change Management - 10%
• Demonstrate knowledge of project management methodologies and practices to lead change initiatives related to enterprise-level HCM system changes and optimizations.
• Possess knowledge of change management, including techniques, trends, and resource management for an enterprise HCM system.
  
  

How to Apply

Hello,

Hope you are doing well. We would like to present this job opportunity to you and believe you may find it interesting.

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Thursday, October 29, 2026, at 10:00 AM EST.

Mandatory Documents

• Updated Resume in Word format (Mandatory)
• References (Mandatory)
• Expected Hourly Rate (Mandatory)
• Visa Status (Mandatory)
• LinkedIn ID (Mandatory)
  
  

Without the mandatory documents, we cannot submit a candidate.

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