RQ11681 – Systems Analyst – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11681

We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and enterprise-level HR and payroll systems. The ideal candidate will have experience with PeopleSoft Update Manager (PUM) upgrades, PeopleTools upgrades, Fluid and Classic+ interfaces, and the development, testing, and implementation of business solutions across Human Resources, Absence Management, Time and Labour, Payroll, and Benefits Administration. The successful candidate will work closely with project teams, business stakeholders, and technical teams to enhance the Workforce Information Network (WIN) system, support digital onboarding initiatives, optimize business processes, and ensure effective production support.

Role Snapshot

Job Title: RQ11681 – Systems Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: January 4, 2027
Estimated End Date: October 5, 2027
Business Days: 204.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: CRJMC

Must Have

Experience with PeopleSoft HCM.
Knowledge of business systems technology, with emphasis on PeopleSoft HCM, and knowledge of system design theory and principles to lead the analysis and definition of clients' information technology requirements.
Experience with PeopleSoft Update Manager (PUM) upgrades, PeopleSoft Tools (PS Tools) upgrades, and Fluid and Classic interfaces.
Ability to design, develop, test, and implement business solutions using PeopleSoft development, analysis, and design techniques throughout the system development lifecycle, particularly in:
- Human Resources (HR)
- Absence Management
- Time and Labour
- Payroll
- Benefits Administration
Strong verbal communication skills to discuss system requirements with clients and explain technical requirements in clear, non-technical terms.
Strong written communication skills to prepare reports, presentations, system documentation, and manuals.
Interpersonal skills to work with various stakeholders and achieve business goals.
Knowledge of project management methodologies and practices to lead change initiatives related to enterprise-level HCM system changes and optimizations.
Knowledge of change management techniques, trends, and resource management for enterprise HCM systems.

Nice to Have

Previous Ontario Public Service (OPS) or public sector experience.

Description

The Workforce Information Network (WIN) system is a business-critical Ontario Public Service (OPS) system based on the Oracle PeopleSoft Human Capital Management (HCM) Enterprise Resource Planning (ERP) application.

WIN is used to maintain OPS employees' human resources (HR), payroll, benefits, absence management, and compensation information.
It operates on PeopleSoft HCM 9.2 (Image 48) on PeopleTools 8.61.09, as of July 2026.
The WIN system administers compensation for approximately 68,000 OPS employees, processes payroll, and enables appropriate deductions and remittances to third parties, such as income tax payments to the Canada Revenue Agency.
It is the repository of employee and position data, job descriptions, and grievances/dispute data within the OPS. The WIN system also maintains socio-demographic data voluntarily provided by OPS employees.

WIN Digital Onboarding Project

The WIN Digital Onboarding Project will enhance the WIN system in various ways. The project will:

Digitize critical human resources and payroll processes that are currently manual or paper-based, including onboarding, benefits enrolment, and life events management.
Enhance the WIN system by expanding additional employee and manager self-service capabilities, such as extension/end to probationary period, certificate numbers, and badge numbers. This will enable pay and benefits staff to focus on administrative efficiencies realized through this implementation and redirect their efforts towards more value-added activities.
Transition Classic+ pages to the Fluid interface by upgrading additional legacy administrative pages and implementing technical upgrades to remain in sync with vendor-supported application capabilities.

Responsibilities

Work with project teams to develop business systems and applications to meet business needs and priorities.
Analyse business needs in relation to Human Resources clients' programs and service delivery requirements.
Provide clients with business systems consulting expertise on the use of information technology, such as PeopleSoft, to meet business goals and objectives.
Recommend systems development solutions and configurations that meet clients' needs.
Provide technical expertise and advice in complex systems analysis and design.
Provide leadership in the coordination and development of production support procedures.
Provide support for current production operational needs.

Experience And Skill Set Requirements

PeopleSoft Business Systems Technology and System Design - 25%
Knowledge of business systems technology, with emphasis on PeopleSoft.
Knowledge of the theory and principles of system design to lead the analysis and definition of clients' information technology requirements.
Experience with PeopleSoft Update Manager (PUM) upgrades, PeopleSoft Tools (PS Tools) upgrades, and Fluid and Classic+ interfaces.
Business Solutions Development and Implementation - 20%
Ability to design, develop, test, and implement business solutions.
Knowledge of new PeopleSoft development, analysis, and design techniques used throughout the system development lifecycle, especially in:
- Human Resources (HR)
- Absence Management
- Time and Labour
- Payroll
- Benefits Administration
Technology Evaluation and Recommendations - 15%
Experience evaluating information technology options within the PeopleSoft Enterprise Resource Planning (ERP) application for clients developing new functionality or system modifications.
Evaluative skills to provide clients with various recommendations and outline the advantages and disadvantages of each option.
Business Process Analysis and IT Strategy Alignment - 15%
Ability to understand clients' business processes and recommend necessary systems development solutions that promote IT strategies.
Communication and Interpersonal Skills - 15%
Very good verbal communication skills to discuss system requirements with clients and explain technical requirements in clear, non-technical terms.
Written communication skills to prepare reports, presentations, system documentation, and manuals.
Interpersonal skills to work with various stakeholders and achieve business goals.
Project Management and Change Management - 10%
Knowledge of project management methodologies and practices to lead change initiatives related to enterprise-level HCM system changes and optimizations.
Knowledge of change management, including techniques, trends, and resource management for an enterprise HCM system.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Thursday, October 29, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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More about this job

Responsibilities

Analyze HR business needs and lead the design, development, testing, and implementation of PeopleSoft HCM solutions, including upgrades and enhancements to the Workforce Information Network. Advise stakeholders on technology and business process options, coordinate production support, and contribute to digital onboarding and enterprise change initiatives.

Requirements

Requires strong hands-on PeopleSoft HCM experience, including PUM and PeopleTools upgrades, Fluid and Classic+ interfaces, and solutions across HR, Absence Management, Time and Labour, Payroll, and Benefits Administration. Candidates should also bring system design and business process analysis expertise, strong communication and stakeholder skills, and knowledge of project and change management; public-sector experience is an asset.

Skills

PeopleSoft HCM
PeopleSoft Update Manager (PUM)
PeopleTools Upgrades
System Analysis and Design
Fluid and Classic+ Interfaces
Human Resources Systems
Absence Management
Time and Labour
Payroll Systems
Benefits Administration
Business Process Analysis
Solution Development and Implementation
Technology Evaluation
Production Support
Project Management
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Oracle PeopleSoft HCM
PeopleSoft HCM 9.2
PeopleTools 8.61.09
PeopleSoft Update Manager (PUM)
PeopleTools Upgrades
Fluid Interface
Classic+ Interface
Workforce Information Network (WIN)
Enterprise Resource Planning (ERP)
Human Resources
Absence Management
Time and Labour
Payroll
Benefits Administration
Digital Onboarding
Employee Self-Service
Manager Self-Service
System Analysis
System Design
Business Process Analysis
Solution Development
System Development Lifecycle
Technology Evaluation
Production Support
Project Management
Change Management
Ontario Public Service

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