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Added 8 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 22 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 day ago
U
Collections Analyst - Bilingual (French)
Uline
Toronto, ON · Hamilton, ON · Mississauga, ON · Cambridge, ON · Milton, ON · Canada Corporate (KC)
- Full-time
…solving problems? Join Uline as a Bilingual (French) Collections Analyst, where you’ll help manage customer accounts, support timely payments and work with teams to ensure legendary service…
Added 1 day ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 day ago
Senior Systems Analyst
OCS Ontario Cannabis Store
Toronto, ON
The Senior Systems Analyst serves as the lead analyst and solution design specialist for enterprise technology initiatives. Working within established architecture and solution direction,…
Added 1 day ago
AC
Business Intelligence Analyst
Aston Carter
Burnaby, BC
- $10 CAD / hour
- Contract
Participate in relevant requirements, process, and solution validation activities to build a strong understanding of the end-to-end user experience and identify impacts to training and…
Added 1 day ago
AH
IT Analyst II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
AC
Business Intelligence Analyst
Aston Carter
AB · Edmonton, Alberta
- $10 CAD / hour
- Contract
Participate in relevant requirements, process, and solution validation activities to build a strong understanding of the end-to-end user experience and identify impacts to training and…
Added 1 day ago
O
Sr. Analyst, Programmatic
OMD
Toronto, ON
- Full-time
Position Summary: The Campaign Manager, Programmatic, is responsible for the end-to-end management, optimization, and performance of programmatic campaigns. This role translates client…
Added 1 day ago
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Procurement System Specialist
Ledcor
Calgary, AB · Edmonton, AB
- Full-time
…business to ensure a scalable, compliant, and user-centric…
Added 1 day ago
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Business Analyst - IT
Black Diamond Group
Calgary, AB
- Full-time
…a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 day ago
A
Business Analyst
Affinity
Thunder Bay, ON
- Contract
On behalf of our Healthcare Client, Affinity is seeking a Business Analyst who reports to the Program Director and works closely with Project Managers, Subject Matter Experts (SMEs),…
Added 1 day ago
M
Summer Co-op 2027 - Venture Capital
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- Full-time
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IT Application Analyst (WMS)
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Added 1 day ago
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Added 1 day ago
HG
Business Systems Analyst (AI and Automation)
Hypertec Group
QC · St-Laurent, QC
- Full-time
Hypertec is seeking a Business Systems Analyst, AI and Automation to join our Project Management team in Montreal, Quebec. If you are motivated, collaborative, and aligned with our values,…
Added 1 day ago
AI
Microsoft Dynamics Consultant
Avanciers Inc.
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- Contract
…analytical autonomy without turning the role into an architect or analyst position. The named best practices (clean architecture, clean code, design patterns) help differentiate comparable…
Added 1 day ago
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Product Owner, Product management
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- Full-time
As Product Owner, Product management, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of…

S M Software Solutions Inc

RQ11715 – Business Analyst – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11715

We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise in requirements elicitation and management, business-process modelling, service design, stakeholder engagement, Agile delivery, and implementation support. The successful candidate will work closely with business stakeholders, policy teams, vendors, and technical teams to translate legislative, regulatory, policy, operational, and business needs into clear and actionable business and solution requirements while maintaining end-to-end requirements traceability throughout the project lifecycle.

Role Snapshot

Job Title: RQ11715 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 2, 2026
Estimated End Date: September 28, 2027
Business Days: 230.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience working with vendor-based solutions, including collaborating with vendors to define requirements, assess solution fit, and support implementation.
Experience collaborating with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
Experience leading business analysis for large, complex digital or I&IT initiatives.
Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, and reporting requirements.
Experience developing business-process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
Experience facilitating requirements workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
Ability to maintain requirements traceability throughout design, development, testing, and implementation.

Nice to Have

Prior Ontario Public Service (OPS) or public sector experience.

Description

Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with business stakeholders and subject matter experts to understand their requirements through gathering, documenting, and analysing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Leads and conducts business analysis to assess clients' business problems and opportunities and documents business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Leads and conducts business analysis at varying levels of detail appropriate to the project and its phases, aligning with the OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develops strategies, prepares business cases and cost-benefit analyses, and conducts feasibility studies for business I&IT initiatives.
Develops sound processes for requirements gathering, including but not limited to Joint Application Design (JAD) sessions, interviews, mock-ups, and other techniques.
Conducts business modelling, use case modelling, conceptual and logical data modelling, process and data flow modelling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects.
Monitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
Develops strategies and prepares business cases and cost-benefit analyses.
Conducts requirements gathering, develops documentation including presentations and briefing notes, and conducts stakeholder engagement.
Maintains awareness of emerging I&IT trends and technologies.
Demonstrates excellent analytical, problem-solving, and decision-making skills, along with strong verbal and written communication, interpersonal, and negotiation skills.
Works effectively as a team player with a track record of meeting deadlines.

Experience

Experience leading business analysis for large, complex digital or I&IT initiatives.
Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, and reporting requirements.
Experience developing business-process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
Experience facilitating requirements workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
Experience analysing current-state processes and designing improved future-state processes.
Experience supporting product backlogs, prioritization, sprint planning, testing, and implementation activities.
Experience identifying gaps, assumptions, constraints, dependencies, risks, and impacts.
Experience supporting privacy assessments and documenting personal-information flows and business uses.
Experience supporting user experience research and design activities.
Experience working with government registries.
Experience collaborating with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
Experience working with vendor-based solutions, including collaborating with vendors to define requirements, assess solution fit, and support implementation.
Experience preparing executive-level materials, recommendations, options analyses, and status updates.

General Skills / Duties

Plan and lead requirements elicitation and analysis activities.
Document business requirements, functional requirements, non-functional requirements, user stories, acceptance criteria, and business rules.
Develop current-state and future-state business-process models.
Maintain requirements traceability throughout design, development, testing, and implementation.
Facilitate workshops, interviews, walkthroughs, and requirements-validation sessions.
Support backlog refinement and prioritization.
Coordinate business input into user experience, privacy, security, architecture, data, and testing activities.
Assist with test planning, test-case development, defect triage, and business acceptance testing.
Assess operational impacts and support implementation-readiness activities.
Prepare decision materials, presentations, reports, and recommendations for senior stakeholders.

Experience And Skill Set Requirements

Business Analysis Experience – 35%
Experience leading business analysis on large-scale digital initiatives.
Experience documenting requirements, process models, user stories, business rules, and acceptance criteria.
Experience maintaining end-to-end requirements traceability.
Process and Service Design – 20%
Experience analysing and redesigning complex business processes.
Experience developing current-state and future-state models.
Experience supporting user-centred service design.
Delivery, Testing, and Implementation – 25%
Experience working in Agile, iterative, or hybrid delivery environments.
Experience supporting backlog management, testing, defect resolution, and implementation readiness.
Experience coordinating deliverables across business and technical teams.
Communication and Stakeholder Management – 20%
Excellent facilitation, writing, presentation, negotiation, and problem-solving skills.
Experience engaging senior executives and diverse stakeholder groups.
Ability to translate effectively between business and technical audiences.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Monday, October 26, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Note

Work Arrangement: Onsite – 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

Apply About employer

More about this job

Responsibilities

Lead business analysis for complex digital and I&IT initiatives, translating legislative, policy, operational, and business needs into actionable requirements and process designs. Maintain requirements traceability and coordinate with stakeholders, vendors, and technical teams through delivery, testing, and implementation.

Requirements

Extensive experience leading business analysis for large, complex digital initiatives, including requirements management, process modeling, Agile delivery, and end-to-end traceability. The role also requires experience collaborating with policy teams and vendors, facilitating diverse stakeholder groups, and supporting testing and implementation.

Skills

Business Analysis
Requirements Elicitation and Management
Requirements Traceability
Business Process Modeling
Service Design
Stakeholder Engagement
Agile Delivery
User Stories and Acceptance Criteria
Data and Reporting Requirements
Backlog Management
Testing and Implementation Support
Privacy Assessment
Vendor Solution Assessment
Policy and Legislative Analysis
Facilitation and Communication
Risk and Impact Analysis

Visa sponsorship

Not detected in the job text

Keywords

I&IT
Business Analysis
Requirements Elicitation
Requirements Traceability
Business Process Modeling
Use Case Modeling
User Stories
Acceptance Criteria
Business Rules
Data Modeling
Data Flow Modeling
Non-Functional Requirements
Agile
Backlog Management
Sprint Planning
User Experience Design
Privacy Assessments
Business Acceptance Testing
Defect Triage
Vendor-Based Solutions
Joint Application Design
Cost-Benefit Analysis
Feasibility Studies
OPS Unified Project Management Methodology
Enterprise Architecture
OPS Standard Systems Development Methodologies
Government Registries
Legislative and Regulatory Analysis
Service Design
Implementation Readiness

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