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Added 4 hours ago
M
Business System Analyst
Microserve
Port Coquitlam, BC
- Full-time
Helping lead, plan, and coordinate the integration and implementation of enhancements across various software applications.
Added 6 hours ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
…improvement? Fraser Health is seeking a talented Business Systems Analyst to support the MEDITECH Expanse program within our Quality Assurance and Testing portfolio. This is an exciting…
Added 13 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 13 hours ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 15 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 19 hours ago
NB
Chief Functionnal Analyst MCP Client Domain
National Bank of Canada
Montreal, QC
- Full-time
A career as a Chief Functional Analyst in the MCP - Master Client Profile team is to play a strategic role in customer data management. It means being part of a team at the heart of the…
Added 20 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise.…
Added 20 hours ago
Senior Systems Analyst
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Toronto, ON
We're looking for a Senior Systems Analyst to join our team.
Added 23 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 23 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 23 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 23 hours ago
LI
PeopleSoft Senior Systems Analyst #2
Lotus IT Solutions
Toronto, ON
- Contract
…Delivery and Procurement, is seeking a PeopleSoft Senior Systems Analyst to support the Workforce Information Network (WIN) system - a business-critical Oracle PeopleSoft HCM ERP…
Added 23 hours ago
LI
PeopleSoft Senior Systems Analyst
Lotus IT Solutions
Toronto, ON
- Contract
…Delivery and Procurement) is seeking a PeopleSoft Senior Systems Analyst to support the Workforce Information Network (WIN) system - a business-critical Oracle PeopleSoft HCM 9.2…
Added 23 hours ago
PS
Bilingual (French and English) Service Support Analyst
PBS Systems
Calgary, AB
- Full-time
Bilingual (French and English) Service Support Analyst - Tier 1
Added 23 hours ago
A
Senior Technology Acquisition Consultant
Affinity
Calgary, AB
- Contract
Experience as a Senior IT Business Analyst, IT Sourcing Consultant, Technology Procurement Consultant, or similar role.
Added 1 day ago
B
Senior Data Analyst (Gaming)
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Added 1 day ago
Senior Data Analyst
Konrad
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As a Senior Data Analyst, you are an experienced analytics professional who leads analytical initiatives and partners directly with stakeholders to shape data-informed strategy. You drive…
Added 1 day ago
Product Analyst
Konrad
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As a Product Analyst, you are an early-to-mid career professional with a strong foundation in data-driven decision making and a desire to grow both your product and consulting skill set.…
Added 1 day ago
Data Analyst
Konrad
Toronto, ON
Minimum 2+ years of experience in a data analyst, business intelligence, or analytics-focused role
Added 1 day ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 1 day ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 1 day ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 1 day ago
BD
Business Analyst - IT
Black Diamond Group
Calgary, AB
- Full-time
This role requires a technically minded analyst who understands enterprise applications, system configuration, data flows, integrations, reporting, and software delivery concepts well…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…

S M Software Solutions Inc

RQ11715 – Business Analyst – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11715

We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise in requirements elicitation and management, business-process modelling, service design, stakeholder engagement, Agile delivery, and implementation support. The successful candidate will work closely with business stakeholders, policy teams, vendors, and technical teams to translate legislative, regulatory, policy, operational, and business needs into clear and actionable business and solution requirements while maintaining end-to-end requirements traceability throughout the project lifecycle.

Role Snapshot

Job Title: RQ11715 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 2, 2026
Estimated End Date: September 28, 2027
Business Days: 230.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience working with vendor-based solutions, including collaborating with vendors to define requirements, assess solution fit, and support implementation.
Experience collaborating with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
Experience leading business analysis for large, complex digital or I&IT initiatives.
Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, and reporting requirements.
Experience developing business-process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
Experience facilitating requirements workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
Ability to maintain requirements traceability throughout design, development, testing, and implementation.

Nice to Have

Prior Ontario Public Service (OPS) or public sector experience.

Description

Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with business stakeholders and subject matter experts to understand their requirements through gathering, documenting, and analysing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Leads and conducts business analysis to assess clients' business problems and opportunities and documents business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Leads and conducts business analysis at varying levels of detail appropriate to the project and its phases, aligning with the OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develops strategies, prepares business cases and cost-benefit analyses, and conducts feasibility studies for business I&IT initiatives.
Develops sound processes for requirements gathering, including but not limited to Joint Application Design (JAD) sessions, interviews, mock-ups, and other techniques.
Conducts business modelling, use case modelling, conceptual and logical data modelling, process and data flow modelling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects.
Monitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
Develops strategies and prepares business cases and cost-benefit analyses.
Conducts requirements gathering, develops documentation including presentations and briefing notes, and conducts stakeholder engagement.
Maintains awareness of emerging I&IT trends and technologies.
Demonstrates excellent analytical, problem-solving, and decision-making skills, along with strong verbal and written communication, interpersonal, and negotiation skills.
Works effectively as a team player with a track record of meeting deadlines.

Experience

Experience leading business analysis for large, complex digital or I&IT initiatives.
Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, and reporting requirements.
Experience developing business-process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
Experience facilitating requirements workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
Experience analysing current-state processes and designing improved future-state processes.
Experience supporting product backlogs, prioritization, sprint planning, testing, and implementation activities.
Experience identifying gaps, assumptions, constraints, dependencies, risks, and impacts.
Experience supporting privacy assessments and documenting personal-information flows and business uses.
Experience supporting user experience research and design activities.
Experience working with government registries.
Experience collaborating with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
Experience working with vendor-based solutions, including collaborating with vendors to define requirements, assess solution fit, and support implementation.
Experience preparing executive-level materials, recommendations, options analyses, and status updates.

General Skills / Duties

Plan and lead requirements elicitation and analysis activities.
Document business requirements, functional requirements, non-functional requirements, user stories, acceptance criteria, and business rules.
Develop current-state and future-state business-process models.
Maintain requirements traceability throughout design, development, testing, and implementation.
Facilitate workshops, interviews, walkthroughs, and requirements-validation sessions.
Support backlog refinement and prioritization.
Coordinate business input into user experience, privacy, security, architecture, data, and testing activities.
Assist with test planning, test-case development, defect triage, and business acceptance testing.
Assess operational impacts and support implementation-readiness activities.
Prepare decision materials, presentations, reports, and recommendations for senior stakeholders.

Experience And Skill Set Requirements

Business Analysis Experience – 35%
Experience leading business analysis on large-scale digital initiatives.
Experience documenting requirements, process models, user stories, business rules, and acceptance criteria.
Experience maintaining end-to-end requirements traceability.
Process and Service Design – 20%
Experience analysing and redesigning complex business processes.
Experience developing current-state and future-state models.
Experience supporting user-centred service design.
Delivery, Testing, and Implementation – 25%
Experience working in Agile, iterative, or hybrid delivery environments.
Experience supporting backlog management, testing, defect resolution, and implementation readiness.
Experience coordinating deliverables across business and technical teams.
Communication and Stakeholder Management – 20%
Excellent facilitation, writing, presentation, negotiation, and problem-solving skills.
Experience engaging senior executives and diverse stakeholder groups.
Ability to translate effectively between business and technical audiences.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Monday, October 26, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Note

Work Arrangement: Onsite – 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead business analysis for complex digital and I&IT initiatives, translating legislative, policy, operational, and business needs into actionable requirements and process designs. Maintain requirements traceability and coordinate with stakeholders, vendors, and technical teams through delivery, testing, and implementation.

Requirements

Extensive experience leading business analysis for large, complex digital initiatives, including requirements management, process modeling, Agile delivery, and end-to-end traceability. The role also requires experience collaborating with policy teams and vendors, facilitating diverse stakeholder groups, and supporting testing and implementation.

Skills

Business Analysis
Requirements Elicitation and Management
Requirements Traceability
Business Process Modeling
Service Design
Stakeholder Engagement
Agile Delivery
User Stories and Acceptance Criteria
Data and Reporting Requirements
Backlog Management
Testing and Implementation Support
Privacy Assessment
Vendor Solution Assessment
Policy and Legislative Analysis
Facilitation and Communication
Risk and Impact Analysis

Visa sponsorship

Not detected in the job text

Keywords

I&IT
Business Analysis
Requirements Elicitation
Requirements Traceability
Business Process Modeling
Use Case Modeling
User Stories
Acceptance Criteria
Business Rules
Data Modeling
Data Flow Modeling
Non-Functional Requirements
Agile
Backlog Management
Sprint Planning
User Experience Design
Privacy Assessments
Business Acceptance Testing
Defect Triage
Vendor-Based Solutions
Joint Application Design
Cost-Benefit Analysis
Feasibility Studies
OPS Unified Project Management Methodology
Enterprise Architecture
OPS Standard Systems Development Methodologies
Government Registries
Legislative and Regulatory Analysis
Service Design
Implementation Readiness

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