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Added 14 hours ago
Business Analyst
Public Service Delivery
Winnipeg, MB
…guides, and other support documentation. Provide coverage for the Senior Business Analyst, when required, to support operational continuity and assist with day-to-day departmental…
Added 17 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 17 hours ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 23 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
LI
PeopleSoft Senior Systems Analyst #2
Lotus IT Solutions
Toronto, ON
- Contract
…Business Service Delivery and Procurement, is seeking a PeopleSoft Senior Systems Analyst to support the Workforce Information Network (WIN) system - a business-critical Oracle PeopleSoft…
Added 1 day ago
LI
PeopleSoft Senior Systems Analyst
Lotus IT Solutions
Toronto, ON
- Contract
…Business Service Delivery and Procurement) is seeking a PeopleSoft Senior Systems Analyst to support the Workforce Information Network (WIN) system - a business-critical Oracle PeopleSoft…
Added 1 day ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 1 day ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 1 day ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 1 day ago
GO
Business Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
…guides, and other support documentation. Provide coverage for the Senior Business Analyst, when required, to support operational continuity and assist with day-to-day departmental…
Added 1 day ago
NOC Analyst
Exchange Technology Services Inc.
Winnipeg, MB
Reporting to the NOC Manager, The Tier 1 NOC Analyst serves as the first point of contact for monitoring, incident response, and operational support within the Network Operations Centre.…
Added 1 day ago
E
Senior Full-Stack Application Developer (Kotlin-Java/React)
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Montreal, QC · Quebec, QC · HYBRID - Montreal, Canada
- Full-time
Role: The Senior Full-Stack Application Developer (Kotlin-Java/React), reports to the Director, Product Development, you will be working with a team of 13 members that include developers,…
Added 1 day ago
Senior Data Analyst
Government of Alberta
AB
Reporting to the Product Manager, Motor Vehicle Modernization, the Senior Data Analyst analyses complex traffic safety system data to identify trends, patterns, and insights that support…
Added 1 day ago
SS
Growth Product Manager (18-20 Month Mat Leave)
Smart, Savvy + Associates
Vancouver, BC
- Full-time
Provide direction and support to a direct-report Analyst, using research and data to inform growth strategies.
Added 1 day ago
C
Applications Support Sr Analyst - Assistant
Citi
Mississauga, ON
- Full-time
The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability,…
Added 1 day ago
H(
Sr. Analyst, Investment Accounting & Reporting
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
Reporting to the Senior Manager, Investment Accounting and Reporting, the Senior Analyst, Investment Accounting & Reporting is responsible for the General Ledger and performing accounting…
Added 1 day ago
Senior Policy Analyst
The Government of Nova Scotia
Halifax, NS
…position in its Taxation and Federal Fiscal Relations Division. Senior Policy Analysts have a key role in the research, development and evaluation of policy options; preparing briefing…
Added 1 day ago
C
Intermediate Java Developer
Citi
Mississauga, ON
- Full-time
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…
Added 1 day ago
C
Senior Application Developer
CIBC
Toronto, ON
- Full-time
As a member of CIBC’s team, the Senior Application Developer is responsible for the detailed technical design and development of applications using various technology platforms. The role…
Added 1 day ago
R&
Senior Credit Analyst
Robertson & Company Ltd.
Barrie, ON
- $75,000 to $85,000 CAD / year
- Full-time
Our client, a leader in the distribution industry, is seeking a Senior Credit Analyst to join their team at their corporate office in Barrie, Ontario. This role involves evaluating and…
Added 1 day ago
C
Technology Lead Analyst – Infrastructure Orchestration
Citi
Mississauga, ON
- Full-time
The Technology Lead Analyst – Infrastructure Orchestration is a senior-level position within Citi's Technology Infrastructure group, responsible for leading the design, architecture, and…
Added 1 day ago
WT
Staff, Fraud Countermeasures
Wealthsimple Technologies
Remote, Canada
- Full-time
- Remote
…the strategy for it. You'll set direction for how we prevent application, transaction and account takeover fraud across our card products, and you'll do it independently, with real…

S M Software Solutions Inc

RQ11715 – Business Analyst – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11715

We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise in requirements elicitation and management, business-process modelling, service design, stakeholder engagement, Agile delivery, and implementation support. The successful candidate will work closely with business stakeholders, policy teams, vendors, and technical teams to translate legislative, regulatory, policy, operational, and business needs into clear and actionable business and solution requirements while maintaining end-to-end requirements traceability throughout the project lifecycle.

Role Snapshot

Job Title: RQ11715 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 2, 2026
Estimated End Date: September 28, 2027
Business Days: 230.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience working with vendor-based solutions, including collaborating with vendors to define requirements, assess solution fit, and support implementation.
Experience collaborating with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
Experience leading business analysis for large, complex digital or I&IT initiatives.
Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, and reporting requirements.
Experience developing business-process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
Experience facilitating requirements workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
Ability to maintain requirements traceability throughout design, development, testing, and implementation.

Nice to Have

Prior Ontario Public Service (OPS) or public sector experience.

Description

Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with business stakeholders and subject matter experts to understand their requirements through gathering, documenting, and analysing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Leads and conducts business analysis to assess clients' business problems and opportunities and documents business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Leads and conducts business analysis at varying levels of detail appropriate to the project and its phases, aligning with the OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develops strategies, prepares business cases and cost-benefit analyses, and conducts feasibility studies for business I&IT initiatives.
Develops sound processes for requirements gathering, including but not limited to Joint Application Design (JAD) sessions, interviews, mock-ups, and other techniques.
Conducts business modelling, use case modelling, conceptual and logical data modelling, process and data flow modelling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects.
Monitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
Develops strategies and prepares business cases and cost-benefit analyses.
Conducts requirements gathering, develops documentation including presentations and briefing notes, and conducts stakeholder engagement.
Maintains awareness of emerging I&IT trends and technologies.
Demonstrates excellent analytical, problem-solving, and decision-making skills, along with strong verbal and written communication, interpersonal, and negotiation skills.
Works effectively as a team player with a track record of meeting deadlines.

Experience

Experience leading business analysis for large, complex digital or I&IT initiatives.
Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, and reporting requirements.
Experience developing business-process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
Experience facilitating requirements workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
Experience analysing current-state processes and designing improved future-state processes.
Experience supporting product backlogs, prioritization, sprint planning, testing, and implementation activities.
Experience identifying gaps, assumptions, constraints, dependencies, risks, and impacts.
Experience supporting privacy assessments and documenting personal-information flows and business uses.
Experience supporting user experience research and design activities.
Experience working with government registries.
Experience collaborating with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
Experience working with vendor-based solutions, including collaborating with vendors to define requirements, assess solution fit, and support implementation.
Experience preparing executive-level materials, recommendations, options analyses, and status updates.

General Skills / Duties

Plan and lead requirements elicitation and analysis activities.
Document business requirements, functional requirements, non-functional requirements, user stories, acceptance criteria, and business rules.
Develop current-state and future-state business-process models.
Maintain requirements traceability throughout design, development, testing, and implementation.
Facilitate workshops, interviews, walkthroughs, and requirements-validation sessions.
Support backlog refinement and prioritization.
Coordinate business input into user experience, privacy, security, architecture, data, and testing activities.
Assist with test planning, test-case development, defect triage, and business acceptance testing.
Assess operational impacts and support implementation-readiness activities.
Prepare decision materials, presentations, reports, and recommendations for senior stakeholders.

Experience And Skill Set Requirements

Business Analysis Experience – 35%
Experience leading business analysis on large-scale digital initiatives.
Experience documenting requirements, process models, user stories, business rules, and acceptance criteria.
Experience maintaining end-to-end requirements traceability.
Process and Service Design – 20%
Experience analysing and redesigning complex business processes.
Experience developing current-state and future-state models.
Experience supporting user-centred service design.
Delivery, Testing, and Implementation – 25%
Experience working in Agile, iterative, or hybrid delivery environments.
Experience supporting backlog management, testing, defect resolution, and implementation readiness.
Experience coordinating deliverables across business and technical teams.
Communication and Stakeholder Management – 20%
Excellent facilitation, writing, presentation, negotiation, and problem-solving skills.
Experience engaging senior executives and diverse stakeholder groups.
Ability to translate effectively between business and technical audiences.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Monday, October 26, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Note

Work Arrangement: Onsite – 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead business analysis for complex digital and I&IT initiatives, translating business, policy, legislative, regulatory, and operational needs into actionable requirements. Model and improve processes, maintain end-to-end requirements traceability, facilitate stakeholder engagement, and support delivery, testing, and implementation.

Requirements

The role requires extensive experience leading business analysis for large, complex initiatives, including requirements management, process modeling, Agile delivery, and implementation support. Candidates must be skilled in engaging diverse stakeholders, working with vendors and policy teams, and maintaining traceability across the project lifecycle; public-sector experience is preferred.

Skills

Business Analysis
Requirements Elicitation and Management
Requirements Traceability
Business Process Modeling
Service Design
Stakeholder Engagement
Agile Delivery
User Stories and Acceptance Criteria
Data and Reporting Requirements
Backlog Management
Testing and Implementation Support
Privacy Assessment
Vendor Solution Assessment
Policy and Legislative Analysis
Facilitation and Communication
Risk and Impact Analysis

Visa sponsorship

Not detected in the job text

Keywords

I&IT
Business Analysis
Requirements Elicitation
Requirements Traceability
Business Process Modeling
Use Case Modeling
Data Modeling
Data Flow Modeling
User Stories
Acceptance Criteria
Business Rules
Non-Functional Requirements
Agile
Backlog Management
Sprint Planning
User Experience Research
Privacy Assessments
Personal Information Flows
Vendor-Based Solutions
Government Registries
Joint Application Design
Feasibility Studies
Cost-Benefit Analysis
OPS Unified Project Management Methodology
Enterprise Architecture
Systems Development Methodologies
Business Acceptance Testing
Defect Triage
Service Design
Legislative and Regulatory Analysis

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