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Added 10 hours ago
AH
IT Customer Support II
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Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other…
Added 12 hours ago
PC
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Montreal, QC
- Full-time
As a Senior Associate SIEM Implementation, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited…
Added 18 hours ago
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WFM Real Time Management Analyst (Onsite)
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- $60,000 to $65,000 CAD / year
- Full-time
Join a world-class team in Mississauga, as a WFM Real Time Management Analyst! The WFM Real Time Management Analyst is responsible for managing the intraday performance of one program or…
Added 18 hours ago
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Senior Analyst, Sales Reporting
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- Full-time
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Added 19 hours ago
IH
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- Internship
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Added 20 hours ago
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Added 21 hours ago
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S M Software Solutions Inc

RQ11717 – Business Analyst – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Dec 5, 2026
Experience: 10+ years of experience in a Business Analyst capacity, with demonstrated work experience clearly outlined in the resume.
Posting language: English
Posted: Nov 5, 2026

Original job description

Client: Ministry of Treasury Board Secretariat – RQ11717

We are seeking a highly experienced Senior Business Analyst with over 10 years of experience in business analysis, requirements gathering, business process re-engineering, business case development, and system functional requirements. The ideal candidate will have strong expertise in stakeholder engagement, business process modelling, feasibility studies, cost-benefit analysis, technical documentation, and translating complex business and data requirements into effective I&IT solutions. The successful candidate will work closely with business stakeholders, subject matter experts, and technical teams to identify business needs, evaluate opportunities, develop recommendations, and ensure the successful delivery of business analysis services in alignment with Ontario Public Service (OPS) methodologies, standards, and enterprise architecture frameworks.

Role Snapshot

Job Title: RQ11717 – Business Analyst – Senior
Client: Ministry of Treasury Board Secretariat
Work Location: 222 Jarvis Street, 2nd Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: December 7, 2026
Estimated End Date: October 5, 2027
Business Days: 207.00
Extension: 90.00
Hours: 7.25 hours per day
Security Level: CRJMC

Must Have

10+ years of experience in a Business Analyst capacity, with demonstrated work experience clearly outlined in the resume.

Description

Responsibilities

The successful candidate will be responsible for providing a comprehensive range of I&IT business analysis services to clients with diverse business and technological needs.

Key Responsibilities Include

Provide a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interact with business stakeholders and subject matter experts to understand their requirements through gathering, documenting, and analysing business needs and requirements.
Prepare and advise on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Lead and conduct business analysis to assess clients' business problems and opportunities and document business requirements in such a way that I&IT solutions can be determined.
Apply re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Lead and conduct business analysis at varying levels of detail appropriate to the project and phases of the project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develop strategies, prepare business cases and cost-benefit analyses, and conduct feasibility studies for business I&IT initiatives.
Develop sound processes for requirements gathering, including but not limited to JAD sessions, interviews, mock-ups, etc.
Conduct business modelling, use case modelling, conceptual and logical data modelling, process and data flow modelling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects.
Monitor progress, resolve problems, and report regularly to I&IT management and stakeholders.
Develop performance measures and traceability matrices for business analysis evaluation and conduct follow-up.

Experience

Experience developing strategies, preparing business cases, and conducting cost-benefit analyses.
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement.
Experience using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Awareness of emerging I&IT trends and technologies.
Excellent analytical, problem-solving, and decision-making skills; strong verbal and written communication skills; interpersonal and negotiation skills.
A team player with a proven track record of meeting deadlines.

Desirable Skills

Experience using information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies, and practices.
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
Experience with a wide range of methods, tools, and techniques for business analysis, such as business functional modelling, business event modelling, and business process mapping.
Experience with structured, object-oriented, and Agile methodologies for user requirements.
Experience developing performance measures for business analysis evaluation and subsequent follow-up.
Knowledge and understanding of the Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.

Experience And Skill Set Requirements

Business Requirements Gathering / Documentation – 20%
Experience conducting requirements gathering and developing documentation.
Demonstrated experience developing business strategies and performing business process re-engineering.
Demonstrated experience with business case development, cost-benefit analysis, and feasibility studies in a complex project environment.
Experience with a wide range of methods, tools, and techniques for business analysis, including but not limited to business functional modelling, business event modelling, and business process mapping.
Technical Experience – 20%
Demonstrated experience with GUI, user interface design, and mock-ups (e.g., Balsamiq).
Demonstrated experience with Joint Application Development (JAD), Unified Modelling Language (UML), and Computer Aided Software Engineering (CASE) tools.
Demonstrated experience with Document Management Systems and/or Customer Relationship Management Systems (CRM).
Exposure to working with diverse business environments and enterprise-wide systems.
System Functional Requirements – 20%
Ability to work with business and development teams to document system requirements.
Demonstrated experience creating Business Cases, Screen Design/User Interface, Business Process Models, Privacy Impact Assessments, Threat Risk Assessments, and logical architecture artefacts, among other deliverables.
Demonstrated experience with Business Architecture.
Communication Skills – 10%
Demonstrated experience in solving problems analytically and making sound decisions based on analysis.
Experience negotiating using both verbal and written communication skills.
Experience working in a team-based environment with a proven record of meeting deadlines.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, November 10, 2026, at 11:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

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Additional Information

Work Arrangement: Onsite – 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead business analysis for I&IT initiatives by gathering, documenting, and modelling business and system requirements, assessing opportunities, and recommending effective solutions. Develop business cases, feasibility studies, cost-benefit analyses, and performance measures while coordinating with stakeholders and technical teams and aligning work with OPS methodologies and standards.

Requirements

Requires more than 10 years of business analyst experience, including requirements gathering, business process re-engineering, business case development, and system functional requirements. Candidates should have experience with stakeholder engagement, business analysis tools and methods, user interface mock-ups, enterprise systems, and clear written and verbal communication.

Skills

Business Analysis
Requirements Gathering
Business Process Re-Engineering
Business Case Development
Cost-Benefit Analysis
Feasibility Studies
Stakeholder Engagement
Business Process Modelling
System Functional Requirements
User Interface Design
Joint Application Development
Unified Modelling Language
Computer-Aided Software Engineering Tools
Business Architecture
Privacy Impact Assessments
Threat Risk Assessments

Visa sponsorship

Not detected in the job text

Keywords

I&IT
Ontario Public Service
OPS Unified Project Management Methodology
Enterprise Architecture
Enterprise Architecture and Gating Process
OPS Standard Systems Development Methodologies
Requirements Gathering
Business Process Re-Engineering
Business Case Development
Cost-Benefit Analysis
Feasibility Studies
Joint Application Development
Unified Modelling Language
Computer-Aided Software Engineering Tools
Balsamiq
GUI
User Interface Design
Document Management Systems
Business Functional Modelling
Business Event Modelling
Business Process Mapping
Conceptual and Logical Data Modelling
Process and Data Flow Modelling
Business Rules
Non-Functional Requirements
Privacy Impact Assessments
Threat Risk Assessments
Accessibility for Ontarians with Disabilities Act
Information Management

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