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Added 15 mins ago
BG
Director of Marketing & Digital Commerce
Barbecues Galore
Burlington, ON
- Full-time
· Budgets, systems and results: Manage marketing budgets and digital tools; coordinate with IT on e-commerce, CRM, inventory and POS integrations; track performance and improve marketing…
Added 15 mins ago
S
Sales Representative - Lubricant
Safety-Kleen
Toronto, ON
- $62,500 CAD / year
- Full-time
Manage all aspects of your territory independently 70% of the time, including lead generation, follow-ups, and CRM management
Added 45 mins ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Software Developer with extensive experience in designing, developing, and maintaining large-scale, multi-client web applications. The ideal candidate…
Added 45 mins ago
SM
RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 45 mins ago
SM
RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 45 mins ago
SM
RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 45 mins ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Software Developer with extensive experience in designing, developing, and maintaining large-scale, multi-client web applications. The ideal candidate…
Added 45 mins ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Software Developer with extensive experience in designing, developing, and maintaining large-scale, multi-client web applications. The ideal candidate…
Added 45 mins ago
FP
Sales Development Representative
Found People Inc.
Toronto, ON
- Full-time
Keep your pipeline, call activity and next steps accurate in the CRM.
Added 2 hours ago
H
Head of Marketing
Haystack
Canada
- Full-time
Hands-on expertise configuring and managing enterprise automation platforms and CRM systems like Marketo and Salesforce
Added 3 hours ago
TL
Head of Sales & Hospitality - The Little Gym - Incentive Pay Options
The Little Gym of Silver Spring
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Comfortable with CRM tools, data entry, and reporting (Salesforce a plus); strong follow-through and self-motivation.
Added 5 hours ago
ND
Project Officer
NATO DIANA
Halifax, NS
- $9,820.4 CAD / month
- Full-time
Manage the TEVV CRM, including Test Centre profiles and the full TEVV documentation pipeline, ensuring information is up to date and properly governed.
Added 8 hours ago
Sales Associate
Laura Canada
Saskatoon, SK
Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
Added 10 hours ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools.
Added 10 hours ago
AI
Sales Executive (Bilingual French/English)
ARxIUM INC
Remote, Canada
- $60,000 to $80,000 CAD / year
- Full-time
- Remote
Maintain accurate pipeline activity, forecasting, and customer information within Microsoft Dynamics CRM
Added 10 hours ago
HE
Outside Sales Representative
HighFire Energy Services
Redwater, AB
- Full-time
Comfort using CRM tools, basic office software, and reporting systems to track sales activities and performance.
Added 11 hours ago
Enterprise Account Executive - Toronto
Novisto
Toronto, ON
Maintain and update the CRM system with customer information.
Added 11 hours ago
YI
Sales Development Representative
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
Use Salesforce CRM to maintain accurate account details and contact information
Added 11 hours ago
TU
Business Development Manager
The Universal Group
Prince George, BC
- Full-time
Maintain accurate records of all sales and prospecting activities including calls, presentations, closed sales, and follow-up actions within CRM.
Added 12 hours ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Software Developer with extensive experience in designing, developing, and maintaining large-scale, multi-client web applications. The ideal candidate…
Added 12 hours ago
SM
RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 12 hours ago
SM
RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 12 hours ago
SM
RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 12 hours ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Software Developer with extensive experience in designing, developing, and maintaining large-scale, multi-client web applications. The ideal candidate…
Added 12 hours ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Software Developer with extensive experience in designing, developing, and maintaining large-scale, multi-client web applications. The ideal candidate…

S M Software Solutions Inc

RQ11717 – Business Analyst – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Dec 8, 2026
Experience: 10+ years of experience in a Business Analyst capacity, with demonstrated work experience clearly outlined in the resume.
Posting language: English
Posted: Nov 8, 2026

Original job description

Client: Ministry of Treasury Board Secretariat – RQ11717

We are seeking a highly experienced Senior Business Analyst with over 10 years of experience in business analysis, requirements gathering, business process re-engineering, business case development, and system functional requirements. The ideal candidate will have strong expertise in stakeholder engagement, business process modelling, feasibility studies, cost-benefit analysis, technical documentation, and translating complex business and data requirements into effective I&IT solutions. The successful candidate will work closely with business stakeholders, subject matter experts, and technical teams to identify business needs, evaluate opportunities, develop recommendations, and ensure the successful delivery of business analysis services in alignment with Ontario Public Service (OPS) methodologies, standards, and enterprise architecture frameworks.

Role Snapshot

Job Title: RQ11717 – Business Analyst – Senior
Client: Ministry of Treasury Board Secretariat
Work Location: 222 Jarvis Street, 2nd Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: December 7, 2026
Estimated End Date: October 5, 2027
Business Days: 207.00
Extension: 90.00
Hours: 7.25 hours per day
Security Level: CRJMC

Must Have

10+ years of experience in a Business Analyst capacity, with demonstrated work experience clearly outlined in the resume.

Description

Responsibilities

The successful candidate will be responsible for providing a comprehensive range of I&IT business analysis services to clients with diverse business and technological needs.

Key Responsibilities Include

Provide a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interact with business stakeholders and subject matter experts to understand their requirements through gathering, documenting, and analysing business needs and requirements.
Prepare and advise on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Lead and conduct business analysis to assess clients' business problems and opportunities and document business requirements in such a way that I&IT solutions can be determined.
Apply re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Lead and conduct business analysis at varying levels of detail appropriate to the project and phases of the project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develop strategies, prepare business cases and cost-benefit analyses, and conduct feasibility studies for business I&IT initiatives.
Develop sound processes for requirements gathering, including but not limited to JAD sessions, interviews, mock-ups, etc.
Conduct business modelling, use case modelling, conceptual and logical data modelling, process and data flow modelling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects.
Monitor progress, resolve problems, and report regularly to I&IT management and stakeholders.
Develop performance measures and traceability matrices for business analysis evaluation and conduct follow-up.

Experience

Experience developing strategies, preparing business cases, and conducting cost-benefit analyses.
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement.
Experience using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Awareness of emerging I&IT trends and technologies.
Excellent analytical, problem-solving, and decision-making skills; strong verbal and written communication skills; interpersonal and negotiation skills.
A team player with a proven track record of meeting deadlines.

Desirable Skills

Experience using information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies, and practices.
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
Experience with a wide range of methods, tools, and techniques for business analysis, such as business functional modelling, business event modelling, and business process mapping.
Experience with structured, object-oriented, and Agile methodologies for user requirements.
Experience developing performance measures for business analysis evaluation and subsequent follow-up.
Knowledge and understanding of the Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.

Experience And Skill Set Requirements

Business Requirements Gathering / Documentation – 20%
Experience conducting requirements gathering and developing documentation.
Demonstrated experience developing business strategies and performing business process re-engineering.
Demonstrated experience with business case development, cost-benefit analysis, and feasibility studies in a complex project environment.
Experience with a wide range of methods, tools, and techniques for business analysis, including but not limited to business functional modelling, business event modelling, and business process mapping.
Technical Experience – 20%
Demonstrated experience with GUI, user interface design, and mock-ups (e.g., Balsamiq).
Demonstrated experience with Joint Application Development (JAD), Unified Modelling Language (UML), and Computer Aided Software Engineering (CASE) tools.
Demonstrated experience with Document Management Systems and/or Customer Relationship Management Systems (CRM).
Exposure to working with diverse business environments and enterprise-wide systems.
System Functional Requirements – 20%
Ability to work with business and development teams to document system requirements.
Demonstrated experience creating Business Cases, Screen Design/User Interface, Business Process Models, Privacy Impact Assessments, Threat Risk Assessments, and logical architecture artefacts, among other deliverables.
Demonstrated experience with Business Architecture.
Communication Skills – 10%
Demonstrated experience in solving problems analytically and making sound decisions based on analysis.
Experience negotiating using both verbal and written communication skills.
Experience working in a team-based environment with a proven record of meeting deadlines.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, November 10, 2026, at 11:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

Work Arrangement: Onsite – 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

Apply About employer

More about this job

Responsibilities

Lead business analysis for I&IT initiatives by gathering and documenting requirements, assessing business problems and opportunities, and translating needs into effective technology solutions. Develop business cases, feasibility and cost-benefit analyses, models, and performance measures while coordinating with stakeholders and technical teams in accordance with OPS methodologies and standards.

Requirements

Requires more than 10 years of business analyst experience, including requirements gathering and documentation, business process re-engineering, business case development, cost-benefit analysis, and feasibility studies. Candidates should have experience with JAD, UML, CASE tools, user interface mock-ups, system functional requirements, and stakeholder communication; no education requirement is specified.

Skills

Business Analysis
Requirements Gathering
Business Process Re-engineering
Business Case Development
Cost-Benefit Analysis
Feasibility Studies
Stakeholder Engagement
Business Process Modelling
System Functional Requirements
Technical Documentation
JAD
UML
CASE Tools
User Interface Design
Business Architecture
Privacy Impact Assessments

Visa sponsorship

Not detected in the job text

Keywords

I&IT
Ontario Public Service
Unified Project Management Methodology
Enterprise Architecture
Enterprise Architecture and Gating Process
Systems Development Methodologies
Requirements Gathering
Business Process Re-engineering
Business Case Development
Cost-Benefit Analysis
Feasibility Studies
JAD
UML
CASE Tools
Balsamiq
GUI
User Interface Design
Document Management Systems
Business Functional Modelling
Business Event Modelling
Business Process Mapping
Conceptual Data Modelling
Logical Data Modelling
Privacy Impact Assessments
Threat Risk Assessments
Business Architecture
Information Management
AODA
Accessibility Standards

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