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Added 9 mins ago
N3
Operations Supervisor
NRI 3PL
Surrey, BC
- Full-time
…direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You'll be working with products from some awesome clients that are heavily involved in the…
Added 9 mins ago
PC
Adult Support Worker (Full-Time)
PLEA Community Services Society of BC
Abbotsford, BC
- Full-time
Assist the Services Coordinator and Program Manager in meeting the objectives of the program. Develop and implement appropriate plans, goals and activities with the participants. Enhance…
Added 9 mins ago
A
HSE Specialist
ABB
Bromont, QC
- Full-time
Reporting to the HSE (Health, Safety and Environment) Manager, you will be responsible for promoting occupational health and safety in order to create a healthy and safe work environment…
Added 9 mins ago
LD
Photo Lab / Casual
London Drugs Limited
Vancouver, BC
- $18.25 to $21.58 CAD / hour
- Other
Maintaining equipment under the direction of the Photo Lab Manager.
Added 24 mins ago
PG
Project Manager, Technology
Plan Group Inc.
Vaughan, ON
- Full-time
We're looking for a Project Manager to join our Technology team and lead the successful delivery of sophisticated construction and technology projects. You'll work alongside talented…
Added 24 mins ago
TS
Clinic Manager
The Skin Girls
Vancouver, BC
- Full-time
The Clinic Manager monitors inventory, assists with financial reporting, and ensures adherence to safety, compliance, and clinical protocols. The role also involves handling client…
Added 24 mins ago
PC
Lead Data Consultant, Manager
PwC Canada
Toronto, ON
- Full-time
As a Manager - Data Engineering, you’ll work as part of a team of problem solvers, helping clients design, architect and deliver modern data platforms and analytics solutions across leading…
Added 24 mins ago
SS
Intermediate Electrical Engineer
Sunbelt Solomon
Saskatoon, SK
- Full-time
Reporting to Engineering Manager, the Intermediate Electrical Engineer will be accountable for executing projects through sound engineering expertise and project management, engaging in…
Added 24 mins ago
AC
MES PAS-X Project manager
Amaris Consulting | Part of Mantu
Toronto, ON
- Full-time
Amaris Consulting is looking for an MES Project Manager to support a major pharmaceutical manufacturer in expanding and improving its manufacturing execution system across several…
Added 24 mins ago
SA
Lab Operations Coordinator
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…regular use of a forklift or vertical lift , shipment scheduling, delivery prioritization, dock access, and yard organization, ensuring efficient material flow, operational continuity, and…
Added 24 mins ago
SA
Product Manager - Health, Manufacturing & Hospitality
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
We're looking for a learner-focused Product Manager who is passionate about creating meaningful educational experiences that positively impact people's lives. You are curious,…
Added 25 mins ago
Deli - Manager Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winnipeg, MB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 25 mins ago
Energy Program Specialist
Festival Hydro Inc.
Stratford, ON
…customer-focused professional to join our team. This role supports the delivery of electricity demand-side management (eDSM) initiatives and conservation programs funded through Ontario’s…
Added 39 mins ago
YT
Part-Time Resource and Employment Facilitator (Contract)
YWCA Toronto
Scarborough Bluffs Park, ON
- $32,921 CAD / year
- Part-time
…will work as part of the team, contributing to quality service delivery and achievement of program goals while maintaining an effective working relationship with the community in accordance…
Added 39 mins ago
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DRIVER TRAINER
c21059ff-255a-42fd-a8c9-33094188d6c7
Edmonton, AB
- Full-time
…drivers on fuel loading, product handling, pump operations, and delivery to customer tanks, AFD storage, and cardlocks. You’ll coordinate refinery test loads for new hires, run field…
Added 39 mins ago
C
Dispatch Administrator
c21059ff-255a-42fd-a8c9-33094188d6c7
Victoria, BC
- Full-time
Job Summary: Our Dispatch Administrator makes sure every fuel delivery is properly documented, audited, and ready to bill. You’ll review and process trip paperwork from our drivers, run…
Added 49 mins ago
PG
Project Manager, Technology
Plan Group Inc.
Ottawa, ON
- Full-time
We're looking for a Project Manager to join our Technology team and lead the successful delivery of sophisticated construction and technology projects. You'll work alongside talented…
Added 49 mins ago
CM
Guest Services & Accommodations Manager
Castle Mountain Resort
AB · Alberta, Canada
- Full-time
Castle Mountain Resort is seeking an experienced front-facing service manager to provide leadership across our Accommodations and Guest Services functions. This role is responsible for the…
Added 49 mins ago
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Manager, Growth & Commercial Activation, Vitality
Manulife
Waterloo, ON
- Full-time
The Manager, Growth & Commercial Activation, Vitality is responsible for developing and executing commercial activation strategies that drive advisor engagement, customer adoption, and…
Added 49 mins ago
TT
Learning And Development Specialist
Tundra Technical Solutions
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
As a Learning & Development Specialist, you will support the design, coordination, and delivery of learning programs that strengthen employee capabilities, enhance performance, and support…
Added 49 mins ago
CC
Senior Project Coordinator
Creative Circle
Mississauga, ON
- $45 to $52 CAD / hour
- Contract
4+ years of experience as a Project Coordinator, Project Manager, or in a similar project delivery role within a corporate environment.
Added 49 mins ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
As the Global Trade Compliance Program Manager, you will report to the Director, Global Trade Compliance & Customs and serve as the program lead for enterprise-wide trade compliance…
Added 49 mins ago
W(
Moving Associate (Part-Time)
WINS (Women In Need Society)
Calgary, AB
- Part-time
…goods to WINS clients and customers, ensuring the donation/delivery experience is positive for WINS donors, clients, and…
Added 52 mins ago
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(CAN) Manager, Production - Nights, 8pm-6:30am
Walmart
Maple, ON
- Full-time
Reporting to the Assistant General Manager, this position is responsible for optimizing product flow through the DC, resulting in timely, accurate store fulfillment. Utilizing an in depth…
Added 52 mins ago
M(
Live Events Intern
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
Reporting to the Events Manager, Live Events, the Live Events Intern will have the unique opportunity to gain hands-on experience in planning and executing internal events ranging from…

Closed listing

S M Software Solutions Inc

RQ11723 – Solutions Designer – CRM – Senior

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11723

We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal candidate will have expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, Lightning Web Components (LWC), and Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, and the Velocity Data Model. The successful candidate will contribute to complex CRM implementations, system integrations, accessibility compliance, technical documentation, testing, and application enhancements while ensuring alignment with business requirements, architecture frameworks, security standards, and Ontario Public Service (OPS) guidelines.

Role Snapshot

Job Title: RQ11723 – Solutions Designer – CRM – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 5700 Yonge Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 2, 2026
Estimated End Date: October 5, 2027
Business Days: 598.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaks
Security Level: CRJMC

Must Have

Demonstrated hands-on experience designing, supporting, developing, maintaining, and configuring Salesforce solutions.
Salesforce Certified Experience Cloud Consultant certification.
Experience with Velocity platform capabilities, including:

Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices and Procedures
Omni Scripts
Velocity Data Model
Salesforce.com Lightning Web Components (LWC)

Experience with Salesforce Dynamic Forms.
Experience implementing solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).

Description

Deliverables

The successful candidate will be responsible for the following deliverables:

Ensure accessibility standards are met in accordance with AODA.
Design hosting technology solutions based on the client's service specifications, standards, policies, and best practices.
Plan, implement, and support complex CRM systems.
Document processes and technical designs and update build books.
Configure and integrate Salesforce with other applications using web services or other mechanisms.
Ensure application solutions are developed and implemented in accordance with business requirements.
Design, develop, and implement web applications that work across modern browsers, various platforms, and mobile devices.
Conduct research and assess options for technical design issues.
Contribute to design and development project plans, including work breakdown structures and resource estimates.
Ensure unit testing meets expected functionality requirements.
Support user acceptance testing (UAT) and defect management.
Ensure compliance with architecture frameworks, system standards, and Agile Development Methodology.
Apply leading-edge technologies and design criteria, including usability, security, and privacy for web and mobile applications.
Provide knowledge transfer and documentation as prescribed by the Project Manager and Manager.
Develop and maintain system design models, program code, technical documentation, and specifications.
Ensure application solutions are developed and implemented in accordance with business requirements.

Experience And Skill Set Requirements

Public Sector Experience - 5%
Maintain and support healthcare systems, including Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and systems compliant with Ontario Healthcare Reporting Standards (OHRS).
Understand personal health information protection legislation and its application to healthcare systems containing personal health information.
Salesforce Experience - 30%
Design and configure Salesforce solutions using hands-on implementation experience.
Hold Salesforce certifications, including Platform Developer I, Omni Studio Developer, Experience Cloud Consultant, and Administrator.
Develop and maintain Lightning Web Components (LWC).
Configure and implement Salesforce Dynamic Forms.
Design, Analysis, Development and Configuration - 35%
Support, develop, maintain, and configure Salesforce solutions.
Configure and troubleshoot Salesforce implementations and integrations with subsidiary systems in development and production environments.
Integrate Salesforce with other applications using web services and other integration mechanisms.
Design and support prototypes and proof of concepts.
Perform root cause analysis to troubleshoot and resolve defects, incidents, and technical issues.
Document build books, collaborate with implementation teams, and define performance measures for new environments.
Conduct fit-gap analysis between high-level requirements and Salesforce Public Sector capabilities.
Perform diagnostics and identify appropriate approaches to incident management.
Implement solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).
Work with Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Velocity Data Model, and Salesforce Lightning Web Components (LWC).
Integrate Salesforce with internal applications.
Apply knowledge of Salesforce security settings, governor limits, and platform limitations.
Implement Continuous Integration and Continuous Delivery (CI/CD) practices in Salesforce projects.
Work in Agile environments using epics, user stories, features, and story points.
Apply knowledge of MuleSoft integration technologies.
Management and Communication Skills - 15%
Demonstrate strong verbal and written communication skills.
Apply effective interpersonal and negotiation skills.
Engage stakeholders using strong consulting and relationship management skills.
Monitor project progress, resolve issues, and report regularly to business and I&IT management decision-makers.
Develop and support training and communication materials for large-scale system implementations.
Collaborate effectively as a team player and consistently meet project deadlines.
Analytical and Problem-Solving Skills - 15%
Apply excellent analytical, problem-solving, and decision-making skills.
Demonstrate strong troubleshooting and analytical capabilities.
Analyse and resolve issues involving system applications, hardware, software, and telecommunications.
Provide application fixes to support user acceptance testing (UAT) and deployment activities.
Support testing and deployment processes to ensure successful implementation.
Demonstrate motivation, flexibility, attention to detail, creativity, and perseverance.
Apply strong organizational and multitasking skills while consistently meeting strict deadlines.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 14, 2026, at 11:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

This position is listed as Onsite. The resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

Extension/Amendment Attestation: Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original Statement of Work (SOW).

HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design, configure, develop, integrate, and support complex Salesforce CRM solutions, including Experience Cloud, Dynamic Forms, Lightning Web Components, and Velocity capabilities. Ensure accessibility, security, and architecture compliance while documenting designs, testing solutions, resolving defects, and supporting implementation and knowledge transfer.

Requirements

The role requires hands-on Salesforce solution design and implementation experience, Salesforce Experience Cloud Consultant certification, and experience with Dynamic Forms, Lightning Web Components, and Velocity platform tools. Candidates should also have experience with AODA-compliant solutions, integrations, Agile delivery, troubleshooting, and strong communication and analytical skills.

Skills

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Salesforce Integration
AODA Accessibility Compliance
Salesforce Configuration
Salesforce Development
MuleSoft
CI/CD
Agile Development
Technical Documentation
Troubleshooting
User Acceptance Testing
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce OmniStudio Developer
Salesforce Administrator
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices
Omni Scripts
Velocity Data Model
MuleSoft
AODA
CI/CD
Agile Development Methodology
Web Services
Salesforce Security
Governor Limits
User Acceptance Testing
Ontario Public Service
Healthcare Systems
Electronic Medical Records
Hospital Information Systems
Ontario Healthcare Reporting Standards
Personal Health Information Protection
Accessibility Compliance

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