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Added 5 mins ago
DC
Responsable QHSE-Environment, Health and Safety Manager
Distech Controls
Brossard, QC
- Full-time
...a QHSE (Quality, Health, Safety and Environment) Manager to transform and continuously improve our Quality, Health & Safety and Environmental Management Systems.
Added 5 mins ago
G
Commissioning Manager
GagaMuller
Regina, SK
- Full-time
The Commissioning Manager will ensure systems are installed, tested, commissioned, and documented in accordance with project requirements, commissioning plans, client standards, and…
Added 5 mins ago
P
Procurement & Supply Chain Analyst / Supply Chain Data Analyst (PSCA001)
Potenco
Canada
- Full-time
Our client, an established organization specializing in systems integration and technology solutions, is seeking a Supply Chain Data Analyst with a strong background in procurement,…
Added 5 mins ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 5 mins ago
CC
Manager, Enterprise Data Solutions
Connor, Clark & Lunn Financial Group (CC&L)
Vancouver, BC
- Full-time
We are looking for a Manager, Enterprise Data Solutions to help build and deliver scalable data capabilities across the organization.
Added 5 mins ago
W
ERP Product Owner
WildBrain
Toronto, ON
- $115,000 to $120,000 CAD / year
- Full-time
Oversee system testing strategy, including system integration testing, user acceptance testing, and business validation activities.
Added 5 mins ago
C
Solutions Delivery Engineer I
Connexall
Toronto, ON · North York, ON
- Full-time
GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT platform, purpose built for the healthcare…
Added 7 mins ago
Sr Project Contract Manager
Alstom
Saint-Bruno, QC
At Alstom, we build what millions depend on daily - rail transportation systems that can't afford to fail. We're more than 85,000 people worldwide creating the industry's most diverse…
Added 10 mins ago
L
Senior Murex Integration Specialist (S4C)
Luxoft
Canada
- Full-time
…Murex Alliance Partner and a market leader in implementation, integration, upgrade and migration. We provide end-to end project services and have delivered over 200 successful Murex…
Added 10 mins ago
KR
AI Architect
KTek Resourcing
Vancouver, BC
- Contract
Lead integration across key marketing platforms such as Workfront, AEM, CRM systems, and Adobe tech/tools.
Added 10 mins ago
A
Senior Solutions Designer
Amyantek
Toronto, ON · Greater Toronto Area, Canada
- Contract
Hands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments
Added 10 mins ago
BA
Drafting Project Manager - Glazing
Bothwell Accurate Co. Inc.
Mississauga, ON
- $90,000 to $100,000 CAD / year
- Full-time
Strong working knowledge of commercial glazing systems (unitized/stick curtain wall, window wall, skylights, interior glass, metal panels), rainscreen principles, thermal performance, and…
Added 10 mins ago
XI
Manager, Customer Intelligence
Xplore Inc.
Markham, ON
- Full-time
We're looking for a Manager, Customer Intelligence, based in Markham office (2-3 days a week) to help build and operationalize Xplore's customer and market understanding, supporting the…
Added 12 mins ago
Intermediate Mechanical Designer
ATS Automation
Cambridge, ON
Design, analyze, and oversee the creation and implementation of mechanical systems and components, ensuring compliance with standards, collaborating with various stakeholders, and…
Added 18 mins ago
Systems Analyst 3
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Utilizes industry-standard approaches and deep understanding of enterprise systems and their integration points to identify gaps and recommend creative solutions to technical work.
Added 23 mins ago
IC
Lab Operations Manager
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
As a Lab Operations Manager, you will help build and lead a team responsible for delivering reliable, scalable, and efficient lab operations that support engineering development and…
Added 23 mins ago
T
Lead IT
Trulioo
Remote, Canada
- $100,000 to $130,000 CAD / year
- Full-time
- Remote
…for our network and VPN modernization, advising our senior systems administrators on which technical path to take, and mentoring the team on the technical side. You will also drive our SSO…
Added 23 mins ago
S
Chief Financial Officer
Solink
Remote, Canada
- Full-time
- Remote
Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to…
Added 23 mins ago
Director, Product Management
Velan Inc.
Montreal, QC
Partner with Commercial, which owns price integrity within pricing systems, customer discount structures and deal-level pricing, to ensure the architecture is applied consistently in market
Added 27 mins ago
YH
Manager, Clinical Services (Children's Mental Health MSW/RSW/RP)
York Hills Centre for Children Youth and Families
ON
- $86,645 to $91,922 CAD / year
- Full-time
MANAGER OF CLINICAL SERVICES (Children's Mental Health MSW/RSW/RP)
Added 31 mins ago
OI
Interior Systems Installer 380
Olymbec Inc
Montreal, QC
- Up to $50.16 CAD / hour
The Interior Systems Installer will be under the supervision of a Project Manager and the VP of Construction.
Added 31 mins ago
FH
Substance Use Clinician, Indigenous Health
Fraser Health
Burnaby, BC
- Full-time
…client information via PARIS and/or other clinical information systems, preparing progress notes and reports in accordance with established standards, policies and procedures to meet…
Added 37 mins ago
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Applied Machine Learning Scientist II
TD
Toronto, ON
- Full-time
Plays a lead role in the development of AI/ML systems to solve a range of complex problems and is adept at translating business objectives into technical solutions.
Added 37 mins ago
Social Worker (BSW)
Winnipeg Regional Health Authority
Winnipeg, MB
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 37 mins ago
Technology Business Analyst
Purolator
ON · Mississauga, ON
…or cross-border shipping is an asset, as is experience with integration-heavy enterprise systems and IT service management or tiered…

Closed listing

S M Software Solutions Inc

RQ11723 – Solutions Designer – CRM – Senior

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11723

We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal candidate will have expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, Lightning Web Components (LWC), and Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, and the Velocity Data Model. The successful candidate will contribute to complex CRM implementations, system integrations, accessibility compliance, technical documentation, testing, and application enhancements while ensuring alignment with business requirements, architecture frameworks, security standards, and Ontario Public Service (OPS) guidelines.

Role Snapshot

Job Title: RQ11723 – Solutions Designer – CRM – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 5700 Yonge Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 2, 2026
Estimated End Date: October 5, 2027
Business Days: 598.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaks
Security Level: CRJMC

Must Have

Demonstrated hands-on experience designing, supporting, developing, maintaining, and configuring Salesforce solutions.
Salesforce Certified Experience Cloud Consultant certification.
Experience with Velocity platform capabilities, including:

Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices and Procedures
Omni Scripts
Velocity Data Model
Salesforce.com Lightning Web Components (LWC)

Experience with Salesforce Dynamic Forms.
Experience implementing solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).

Description

Deliverables

The successful candidate will be responsible for the following deliverables:

Ensure accessibility standards are met in accordance with AODA.
Design hosting technology solutions based on the client's service specifications, standards, policies, and best practices.
Plan, implement, and support complex CRM systems.
Document processes and technical designs and update build books.
Configure and integrate Salesforce with other applications using web services or other mechanisms.
Ensure application solutions are developed and implemented in accordance with business requirements.
Design, develop, and implement web applications that work across modern browsers, various platforms, and mobile devices.
Conduct research and assess options for technical design issues.
Contribute to design and development project plans, including work breakdown structures and resource estimates.
Ensure unit testing meets expected functionality requirements.
Support user acceptance testing (UAT) and defect management.
Ensure compliance with architecture frameworks, system standards, and Agile Development Methodology.
Apply leading-edge technologies and design criteria, including usability, security, and privacy for web and mobile applications.
Provide knowledge transfer and documentation as prescribed by the Project Manager and Manager.
Develop and maintain system design models, program code, technical documentation, and specifications.
Ensure application solutions are developed and implemented in accordance with business requirements.

Experience And Skill Set Requirements

Public Sector Experience - 5%
Maintain and support healthcare systems, including Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and systems compliant with Ontario Healthcare Reporting Standards (OHRS).
Understand personal health information protection legislation and its application to healthcare systems containing personal health information.
Salesforce Experience - 30%
Design and configure Salesforce solutions using hands-on implementation experience.
Hold Salesforce certifications, including Platform Developer I, Omni Studio Developer, Experience Cloud Consultant, and Administrator.
Develop and maintain Lightning Web Components (LWC).
Configure and implement Salesforce Dynamic Forms.
Design, Analysis, Development and Configuration - 35%
Support, develop, maintain, and configure Salesforce solutions.
Configure and troubleshoot Salesforce implementations and integrations with subsidiary systems in development and production environments.
Integrate Salesforce with other applications using web services and other integration mechanisms.
Design and support prototypes and proof of concepts.
Perform root cause analysis to troubleshoot and resolve defects, incidents, and technical issues.
Document build books, collaborate with implementation teams, and define performance measures for new environments.
Conduct fit-gap analysis between high-level requirements and Salesforce Public Sector capabilities.
Perform diagnostics and identify appropriate approaches to incident management.
Implement solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).
Work with Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Velocity Data Model, and Salesforce Lightning Web Components (LWC).
Integrate Salesforce with internal applications.
Apply knowledge of Salesforce security settings, governor limits, and platform limitations.
Implement Continuous Integration and Continuous Delivery (CI/CD) practices in Salesforce projects.
Work in Agile environments using epics, user stories, features, and story points.
Apply knowledge of MuleSoft integration technologies.
Management and Communication Skills - 15%
Demonstrate strong verbal and written communication skills.
Apply effective interpersonal and negotiation skills.
Engage stakeholders using strong consulting and relationship management skills.
Monitor project progress, resolve issues, and report regularly to business and I&IT management decision-makers.
Develop and support training and communication materials for large-scale system implementations.
Collaborate effectively as a team player and consistently meet project deadlines.
Analytical and Problem-Solving Skills - 15%
Apply excellent analytical, problem-solving, and decision-making skills.
Demonstrate strong troubleshooting and analytical capabilities.
Analyse and resolve issues involving system applications, hardware, software, and telecommunications.
Provide application fixes to support user acceptance testing (UAT) and deployment activities.
Support testing and deployment processes to ensure successful implementation.
Demonstrate motivation, flexibility, attention to detail, creativity, and perseverance.
Apply strong organizational and multitasking skills while consistently meeting strict deadlines.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 14, 2026, at 11:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

This position is listed as Onsite. The resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

Extension/Amendment Attestation: Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original Statement of Work (SOW).

HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design, configure, develop, integrate, and support complex Salesforce CRM solutions, including Experience Cloud, Dynamic Forms, Lightning Web Components, and Velocity capabilities. Ensure accessibility, security, and architecture compliance while documenting designs, testing solutions, resolving defects, and supporting implementation and knowledge transfer.

Requirements

The role requires hands-on Salesforce solution design and implementation experience, Salesforce Experience Cloud Consultant certification, and experience with Dynamic Forms, Lightning Web Components, and Velocity platform tools. Candidates should also have experience with AODA-compliant solutions, integrations, Agile delivery, troubleshooting, and strong communication and analytical skills.

Skills

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Salesforce Integration
AODA Accessibility Compliance
Salesforce Configuration
Salesforce Development
MuleSoft
CI/CD
Agile Development
Technical Documentation
Troubleshooting
User Acceptance Testing
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce OmniStudio Developer
Salesforce Administrator
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices
Omni Scripts
Velocity Data Model
MuleSoft
AODA
CI/CD
Agile Development Methodology
Web Services
Salesforce Security
Governor Limits
User Acceptance Testing
Ontario Public Service
Healthcare Systems
Electronic Medical Records
Hospital Information Systems
Ontario Healthcare Reporting Standards
Personal Health Information Protection
Accessibility Compliance

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