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Added 2 hours ago
KC
Sr. Graphic Designer
KEEN Creative
Edmonton, AB
- Full-time
As a Sr. Graphic Designer, you’ll work across brand, digital, web, campaign, and print projects from early concepts and wireframes through to polished, production-ready work. You’ll help…
Added 3 hours ago
M
Graphic Designer
MDPI
Toronto, ON
- Full-time
To support our Communication and Marketing team, we are looking for a Graphic Designer who is creative, detail-oriented, and experienced in developing high-quality visual content for…
Added 3 hours ago
EI
Electrical Traffic Signal Designer
Egis in Canada
Toronto, ON
- $80,000 to $120,000 CAD / year
- Full-time
Electrical Traffic Signal Designer supports the planning, design, and delivery of transportation electrical infrastructure projects in Toronto, Ontario, Canada. Working within a…
Added 3 hours ago
GV
Senior Sound Designer
GHOST VFX VANCOUVER LTD
Vancouver, BC
- $111,850 to $167,750 CAD / year
You are: A creative and experienced sound designer with a proven track record delivering exceptional in-game audio across the full production cycle. You own your areas of responsibility…
Added 3 hours ago
Electrical Test Engineering Coop
EnerSys Delaware Inc.
Burnaby, BC
This position will report to our EnerSys Energy Systems business, which serves the telecom, cable broadband, industrial, renewable, and data center markets. Our portfolio combines our…
Added 3 hours ago
Junior Technologist Designer / Drafter
Westinghouse Electric Company, LLC
Kitchener, ON
Westinghouse Electric Canada is a leading supplier of custom equipment, process systems and engineering consultant services for the Nuclear industry in Canada. You will join an innovative…
Added 3 hours ago
M
RQ11542 - UX Designer - Senior
Maarut
Toronto, ON
- Contract
Experience as a UX designer, interactive designer, UI
Added 3 hours ago
M
RQ11544 - UX Designer - Senior
Maarut
Toronto, ON
- Contract
Experience as a UX designer, interactive designer, UI
Added 3 hours ago
M
RQ11543 - UX Designer - Senior
Maarut
Toronto, ON
- Contract
Experience as a UX designer, interactive designer, UI
Added 3 hours ago
AS
Power Electronics Engineer
Adamson Systems Engineering
Port Perry, ON
- Full-time
Adamson Systems is committed to creating an accessible and inclusive organization; we provide barrier-free and accessible employment practices in compliance with the Accessibility for…
Added 3 hours ago
R
General Manager Sales Operations
RETYCHE
Montreal, QC
- Part-time
…pre-owned luxury bags and accessories, with a focus on curated designer pieces and clothing. The company is dedicated to making high-end fashion more attainable by carefully selecting and…
Added 4 hours ago
SA
Senior Graphic Designer
Smaller Agency Ltd.
Toronto, ON
- Full-time
We’re looking for a designer with strong conceptual thinking and the craft to carry an idea through to finished work. Brand identity and packaging are at the centre of the role, with…
Added 4 hours ago
CR
Coordonnateur(trice) en ressources humaines / Human Resources Coordinator (Montreal, QC)
CAD Railway Industries Ltd.
Montreal, QC
- Full-time
Dans leurs projets, nos équipes voient donc à designer des équipements qui répondront aux besoins de ces mêmes clients qui œuvrent autant du coté marchandise que passagers.
Added 4 hours ago
U
Team Lead Level Designer [Splinter Cell Remake]
Ubisoft
Toronto, ON
- $80,000 to $130,000 CAD / year
- Full-time
As a Team Lead Level Designer on Splinter Cell Remake at Ubisoft Toronto, you will support the Project Lead and Production Manager in ensuring level design quality, clear direction, and…
Added 4 hours ago
Digital Multichannel UX Designer (12-Month Contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON · Montreal, QC · Halifax, NS · Stellarton, NS · Dartmouth, NS
…12-month contract opportunity for a Digital Multichannel UX Designer. This role can be based out of any of our offices located in Halifax, NS; Stellarton, NS; Dartmouth. NS; Mississauga,…
Added 5 hours ago
EG
Electrical Traffic Signal Designer
Egis Group
Toronto, ON
- $80,000 to $120,000 CAD / year
- Full-time
Electrical Traffic Signal Designer supports the planning, design, and delivery of transportation electrical infrastructure projects in Toronto, Ontario, Canada. Working within a…
Added 6 hours ago
MC
Graphic Designer
MDPI Canada
Toronto, ON
- Full-time
To support our Communication and Marketing team, we are looking for a Graphic Designer who is creative, detail-oriented, and experienced in developing high-quality visual content for…
Added 6 hours ago
B
Senior Salesforce Developer
BuzzClan
Toronto, ON
- Contract
Position Title: RQ11723 - Senior Solutions Designer – CRM (Salesforce)
Added 6 hours ago
MR
Graphic Designer
MDPI Romania
Toronto, ON
- Other
To support our Communication and Marketing team, we are looking for a Graphic Designer who is creative, detail-oriented, and experienced in developing high-quality visual content for…
Added 6 hours ago
II
Freelance Graphic Designer
insert identity
Montreal, QC
- Full-time
As a Freelance Graphic Designer at insert identity, you will create visually compelling assets that align with client brand strategies and campaign objectives. Day-to-day tasks include…
Added 6 hours ago
HT
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
- Full-time
Verify all concept and systems level process steps of the Product Development process and Product Release process are followed.
Added 6 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 6 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 6 hours ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
Lead engineering design as part of the product development process by focusing on systems level and concept design. Translating product definition into high quality, reliable and…
Added 6 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…

Closed listing

S M Software Solutions Inc

RQ11723 – Solutions Designer – CRM – Senior

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 9, 2026
Posting language: English
Posted: Oct 10, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11723

We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal candidate will have expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, Lightning Web Components (LWC), and Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, and the Velocity Data Model. The successful candidate will contribute to complex CRM implementations, system integrations, accessibility compliance, technical documentation, testing, and application enhancements while ensuring alignment with business requirements, architecture frameworks, security standards, and Ontario Public Service (OPS) guidelines.

Role Snapshot

Job Title: RQ11723 – Solutions Designer – CRM – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 5700 Yonge Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 2, 2026
Estimated End Date: October 5, 2027
Business Days: 598.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaks
Security Level: CRJMC

Must Have

Demonstrated hands-on experience designing, supporting, developing, maintaining, and configuring Salesforce solutions.
Salesforce Certified Experience Cloud Consultant certification.
Experience with Velocity platform capabilities, including:

Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices and Procedures
Omni Scripts
Velocity Data Model
Salesforce.com Lightning Web Components (LWC)

Experience with Salesforce Dynamic Forms.
Experience implementing solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).

Description

Deliverables

The successful candidate will be responsible for the following deliverables:

Ensure accessibility standards are met in accordance with AODA.
Design hosting technology solutions based on the client's service specifications, standards, policies, and best practices.
Plan, implement, and support complex CRM systems.
Document processes and technical designs and update build books.
Configure and integrate Salesforce with other applications using web services or other mechanisms.
Ensure application solutions are developed and implemented in accordance with business requirements.
Design, develop, and implement web applications that work across modern browsers, various platforms, and mobile devices.
Conduct research and assess options for technical design issues.
Contribute to design and development project plans, including work breakdown structures and resource estimates.
Ensure unit testing meets expected functionality requirements.
Support user acceptance testing (UAT) and defect management.
Ensure compliance with architecture frameworks, system standards, and Agile Development Methodology.
Apply leading-edge technologies and design criteria, including usability, security, and privacy for web and mobile applications.
Provide knowledge transfer and documentation as prescribed by the Project Manager and Manager.
Develop and maintain system design models, program code, technical documentation, and specifications.
Ensure application solutions are developed and implemented in accordance with business requirements.

Experience And Skill Set Requirements

Public Sector Experience - 5%
Maintain and support healthcare systems, including Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and systems compliant with Ontario Healthcare Reporting Standards (OHRS).
Understand personal health information protection legislation and its application to healthcare systems containing personal health information.
Salesforce Experience - 30%
Design and configure Salesforce solutions using hands-on implementation experience.
Hold Salesforce certifications, including Platform Developer I, Omni Studio Developer, Experience Cloud Consultant, and Administrator.
Develop and maintain Lightning Web Components (LWC).
Configure and implement Salesforce Dynamic Forms.
Design, Analysis, Development and Configuration - 35%
Support, develop, maintain, and configure Salesforce solutions.
Configure and troubleshoot Salesforce implementations and integrations with subsidiary systems in development and production environments.
Integrate Salesforce with other applications using web services and other integration mechanisms.
Design and support prototypes and proof of concepts.
Perform root cause analysis to troubleshoot and resolve defects, incidents, and technical issues.
Document build books, collaborate with implementation teams, and define performance measures for new environments.
Conduct fit-gap analysis between high-level requirements and Salesforce Public Sector capabilities.
Perform diagnostics and identify appropriate approaches to incident management.
Implement solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).
Work with Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Velocity Data Model, and Salesforce Lightning Web Components (LWC).
Integrate Salesforce with internal applications.
Apply knowledge of Salesforce security settings, governor limits, and platform limitations.
Implement Continuous Integration and Continuous Delivery (CI/CD) practices in Salesforce projects.
Work in Agile environments using epics, user stories, features, and story points.
Apply knowledge of MuleSoft integration technologies.
Management and Communication Skills - 15%
Demonstrate strong verbal and written communication skills.
Apply effective interpersonal and negotiation skills.
Engage stakeholders using strong consulting and relationship management skills.
Monitor project progress, resolve issues, and report regularly to business and I&IT management decision-makers.
Develop and support training and communication materials for large-scale system implementations.
Collaborate effectively as a team player and consistently meet project deadlines.
Analytical and Problem-Solving Skills - 15%
Apply excellent analytical, problem-solving, and decision-making skills.
Demonstrate strong troubleshooting and analytical capabilities.
Analyse and resolve issues involving system applications, hardware, software, and telecommunications.
Provide application fixes to support user acceptance testing (UAT) and deployment activities.
Support testing and deployment processes to ensure successful implementation.
Demonstrate motivation, flexibility, attention to detail, creativity, and perseverance.
Apply strong organizational and multitasking skills while consistently meeting strict deadlines.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 14, 2026, at 11:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

This position is listed as Onsite. The resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

Extension/Amendment Attestation: Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original Statement of Work (SOW).

HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design, develop, configure, integrate, and support complex Salesforce CRM solutions, including Experience Cloud, Dynamic Forms, Lightning Web Components, and Velocity capabilities. Ensure accessibility, security, and architecture compliance while documenting technical designs, supporting testing and deployments, resolving issues, and collaborating with stakeholders.

Requirements

The role requires hands-on Salesforce solution design and implementation experience, Salesforce Experience Cloud Consultant certification, and experience with Velocity capabilities, Lightning Web Components, Dynamic Forms, and AODA-compliant solutions. Candidates should also bring integration, Agile, CI/CD, troubleshooting, communication, and analytical skills; healthcare and public-sector experience are relevant.

Skills

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Salesforce Integration
AODA Accessibility Compliance
Salesforce Configuration
Salesforce Development
MuleSoft
CI/CD
Agile Development
Technical Documentation
Troubleshooting
Stakeholder Communication
Healthcare Systems

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices
Omni Scripts
Velocity Data Model
Salesforce Administrator
Platform Developer I
OmniStudio Developer
Experience Cloud Consultant
MuleSoft
AODA
Accessibility Compliance
Salesforce Integration
Web Services
CI/CD
Agile Development
User Acceptance Testing
Public Sector
Healthcare Systems
Electronic Medical Records
Hospital Information Systems
Ontario Healthcare Reporting Standards
Personal Health Information
Security and Privacy

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