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Added 7 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
St. John's, NL · Greater St. John's Metropolitan Area
- $52,500 CAD / year
- Full-time
Step into problem-solving and project support.
Added 11 mins ago
B
BMO Capital Markets Summer 2027 Women Rotational, Montreal
BMO
Montreal, QC · DEMA
- Full-time
…offering equity and debt underwriting, corporate lending and project financing, merger and acquisitions advisory services, securitization, treasury management, market risk management, debt…
Added 11 mins ago
F
Project Coordinator (Construction)
Furcon
Mississauga, ON
- Full-time
Furcon is seeking a motivated individual to join our team as a Project Coordinator. The Project Coordinator role is an important, fast-paced position with responsibilities including…
Added 11 mins ago
A
Senior Research Program Manager, Construction
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
Autodesk Research is hiring a Senior Research Program Manager to lead a portfolio of forward-looking construction research programs. You will sit at the intersection of research strategy,…
Added 11 mins ago
W
Senior Project Manager – Power Delivery
WSP
Quebec, QC
- Full-time
This opportunity offers a unique blend of project leadership, client engagement, and market development, supporting some of the region's most significant energy infrastructure initiatives.…
Added 11 mins ago
People Consultant
Stripe
Toronto, ON
…coaching, career development, employee relations, leveling, manager effectiveness, navigating change, and more. This is a dynamic role that collaborates with Stripes across all levels,…
Added 21 mins ago
B
Senior Resource Manager
BIMM
Toronto, ON
- Full-time
BIMM is booming, so we’re looking for a Senior Resource Manager to join our team!
Added 21 mins ago
WC
(CAN) Manager, Business Operations eCommerce (IC)
Walmart Canada
Mississauga, ON
- Full-time
Additionally, the manager may develop and implement customer value propositions, driving project outcomes by leveraging data insights and continuous improvement initiatives. The goal is to…
Added 21 mins ago
AC
NPI Process Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Experienced NPI Process Engineering Manager to lead the Global NPI teams, Process Development, DFM Engineers and Automation to oversee the daily production processes, improvement and…
Added 21 mins ago
M
Resource Manager
Marks
Toronto, ON
- $50 to $70 CAD / hour
- Contract
A proactive, process-led resource manager, experienced working in a fast-paced creative environment. An empathetic problem solver with brilliant interpersonal skills, used to working…
Added 21 mins ago
RH
Financial Planning and Analysis Manager
Robert Half
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
We are partnering with a growing global technology company to identify an FP&A Manager who will play a key role in supporting financial planning, forecasting, reporting, and strategic…
Added 21 mins ago
AU
Manager, Brand & Communications
Atlantic University Sport
Halifax, NS
- Full-time
Atlantic University Sport (AUS) is seeking an experienced Manager, Brand & Communications to lead the conference's brand, communications and sports information functions.
Added 21 mins ago
BC
Associate Director, Finance
British Columbia Institute of Technology
Burnaby, BC
- $115,378 to $165,856 CAD / year
- Full-time
Leads integration of enrolment plan to the School’s budget, in collaboration with School Operations Manager and Institutional Research to collectively make recommendations to mitigate…
Added 21 mins ago
TR
Manager, Presidential Initiatives & Engagement
Thompson Rivers University
Kamloops, BC
- Full-time
The Manager leads and coordinates assigned presidential initiatives from planning through implementation, bringing together people and resources from across the university to achieve…
Added 21 mins ago
PM
Clubhouse Manager
Pitt Meadows Golf Club
Pitt Meadows, BC
- Full-time
The Clubhouse Manager provides senior operational leadership for the clubhouse, with accountability for Food & Beverage, events, and clubhouse maintenance. Reporting to the General Manager,…
Added 21 mins ago
K
Business Manager
Klick
Toronto, ON
- Full-time
The Business Manager supports our project management and client success teams by maintaining accurate financial reporting and ensuring smooth financial operations across client programs.…
Added 21 mins ago
ZS
Banner SaaS Project Manager
Zodiac Solutions, Inc
Toronto, ON
- Full-time
10+ years’ experience leading enterprise-scale SaaS, ERP, or CRM implementation programs in a complex, matrixed environment as a Project or Program Manager.
Added 21 mins ago
CI
Events Manager
Circular Innovation Council
AB · Edmonton, AB
- Contract
Position: Events Manager (short-term contract)
Added 21 mins ago
SE
Mechanical/Fire Suppression Engineering Project Manager
Straiton Engineering Ltd.
Abbotsford, BC
- Full-time
Job Title: Mechanical/Fire Suppression Engineering Project Manager
Added 21 mins ago
IG
Model Risk management
Infotree Global Solutions
Montreal, QC
- Contract
Added 26 mins ago
AI
Demand Generation Manager-Connected Vehicles
Altruck International Centres
Guelph, ON
- Full-time
We are looking for a hands-on, results-oriented Demand Generation Manager to build awareness, generate demand, and create a consistent flow of qualified opportunities for our Sales team.
Added 26 mins ago
SP
Safety Systems Coordinator
Spark Power
AB · Edmonton, AB
- Full-time
…Environment, with a dotted-line relationship to the National Manager of HSE for Canada and the U.S., this role helps ensure consistent execution, up-to-date documentation, and strong safety…
Added 26 mins ago
Manager, Analytics and BI (12 months contract)
Scotiabank
Toronto, ON
…prioritizing and managing analytics projects through the full project lifecycle and delivering high-impact analytical outputs, including dashboards, case studies, models, reusable data…
Added 26 mins ago
LC
Senior Analyst, Workday Recruiting
Loblaw Companies Limited
Brampton, ON
- Full-time
…supporting our Human Resources department. Reporting to the Senior Manager, Workday Recruiting & Learning, you will leverage your valuable Workday expertise in backend configuration to…
Added 26 mins ago
E
Manager, Circulations and Standards
ENMAX
Calgary, AB · ENMAX Place, Calgary, AB
- Full-time
…partners, engineering groups, operations, and Field Services, the Manager, Circulations and Standards influences technical and operational decisions and manages complex issues and…

Closed listing

S M Software Solutions Inc

RQ11723 – Solutions Designer – CRM – Senior

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11723

We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal candidate will have expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, Lightning Web Components (LWC), and Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, and the Velocity Data Model. The successful candidate will contribute to complex CRM implementations, system integrations, accessibility compliance, technical documentation, testing, and application enhancements while ensuring alignment with business requirements, architecture frameworks, security standards, and Ontario Public Service (OPS) guidelines.

Role Snapshot

Job Title: RQ11723 – Solutions Designer – CRM – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 5700 Yonge Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 2, 2026
Estimated End Date: October 5, 2027
Business Days: 598.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaks
Security Level: CRJMC

Must Have

Demonstrated hands-on experience designing, supporting, developing, maintaining, and configuring Salesforce solutions.
Salesforce Certified Experience Cloud Consultant certification.
Experience with Velocity platform capabilities, including:

Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices and Procedures
Omni Scripts
Velocity Data Model
Salesforce.com Lightning Web Components (LWC)

Experience with Salesforce Dynamic Forms.
Experience implementing solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).

Description

Deliverables

The successful candidate will be responsible for the following deliverables:

Ensure accessibility standards are met in accordance with AODA.
Design hosting technology solutions based on the client's service specifications, standards, policies, and best practices.
Plan, implement, and support complex CRM systems.
Document processes and technical designs and update build books.
Configure and integrate Salesforce with other applications using web services or other mechanisms.
Ensure application solutions are developed and implemented in accordance with business requirements.
Design, develop, and implement web applications that work across modern browsers, various platforms, and mobile devices.
Conduct research and assess options for technical design issues.
Contribute to design and development project plans, including work breakdown structures and resource estimates.
Ensure unit testing meets expected functionality requirements.
Support user acceptance testing (UAT) and defect management.
Ensure compliance with architecture frameworks, system standards, and Agile Development Methodology.
Apply leading-edge technologies and design criteria, including usability, security, and privacy for web and mobile applications.
Provide knowledge transfer and documentation as prescribed by the Project Manager and Manager.
Develop and maintain system design models, program code, technical documentation, and specifications.
Ensure application solutions are developed and implemented in accordance with business requirements.

Experience And Skill Set Requirements

Public Sector Experience - 5%
Maintain and support healthcare systems, including Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and systems compliant with Ontario Healthcare Reporting Standards (OHRS).
Understand personal health information protection legislation and its application to healthcare systems containing personal health information.
Salesforce Experience - 30%
Design and configure Salesforce solutions using hands-on implementation experience.
Hold Salesforce certifications, including Platform Developer I, Omni Studio Developer, Experience Cloud Consultant, and Administrator.
Develop and maintain Lightning Web Components (LWC).
Configure and implement Salesforce Dynamic Forms.
Design, Analysis, Development and Configuration - 35%
Support, develop, maintain, and configure Salesforce solutions.
Configure and troubleshoot Salesforce implementations and integrations with subsidiary systems in development and production environments.
Integrate Salesforce with other applications using web services and other integration mechanisms.
Design and support prototypes and proof of concepts.
Perform root cause analysis to troubleshoot and resolve defects, incidents, and technical issues.
Document build books, collaborate with implementation teams, and define performance measures for new environments.
Conduct fit-gap analysis between high-level requirements and Salesforce Public Sector capabilities.
Perform diagnostics and identify appropriate approaches to incident management.
Implement solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).
Work with Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Velocity Data Model, and Salesforce Lightning Web Components (LWC).
Integrate Salesforce with internal applications.
Apply knowledge of Salesforce security settings, governor limits, and platform limitations.
Implement Continuous Integration and Continuous Delivery (CI/CD) practices in Salesforce projects.
Work in Agile environments using epics, user stories, features, and story points.
Apply knowledge of MuleSoft integration technologies.
Management and Communication Skills - 15%
Demonstrate strong verbal and written communication skills.
Apply effective interpersonal and negotiation skills.
Engage stakeholders using strong consulting and relationship management skills.
Monitor project progress, resolve issues, and report regularly to business and I&IT management decision-makers.
Develop and support training and communication materials for large-scale system implementations.
Collaborate effectively as a team player and consistently meet project deadlines.
Analytical and Problem-Solving Skills - 15%
Apply excellent analytical, problem-solving, and decision-making skills.
Demonstrate strong troubleshooting and analytical capabilities.
Analyse and resolve issues involving system applications, hardware, software, and telecommunications.
Provide application fixes to support user acceptance testing (UAT) and deployment activities.
Support testing and deployment processes to ensure successful implementation.
Demonstrate motivation, flexibility, attention to detail, creativity, and perseverance.
Apply strong organizational and multitasking skills while consistently meeting strict deadlines.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 14, 2026, at 11:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

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Additional Information

This position is listed as Onsite. The resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

Extension/Amendment Attestation: Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original Statement of Work (SOW).

HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design, configure, develop, integrate, and support complex Salesforce CRM solutions, including Experience Cloud, Dynamic Forms, Lightning Web Components, and Velocity capabilities. Ensure accessibility, security, and architectural compliance while documenting technical designs, supporting testing and deployment, resolving issues, and collaborating with stakeholders.

Requirements

The role requires hands-on Salesforce solution design and implementation experience, Salesforce Experience Cloud Consultant certification, and experience with Velocity capabilities, Lightning Web Components, Dynamic Forms, and AODA-compliant solutions. Candidates should also bring strong integration, troubleshooting, Agile delivery, communication, and analytical skills; additional Salesforce certifications and public-sector healthcare experience are specified in the requirements.

Skills

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Salesforce Integration
AODA Accessibility Compliance
Salesforce Configuration
MuleSoft
CI/CD
Agile Development
Technical Documentation
Troubleshooting
User Acceptance Testing
Stakeholder Management
Healthcare Systems

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices
Omni Scripts
Velocity Data Model
Omni Studio Developer
Salesforce Administrator
MuleSoft
AODA
Ontario Public Service
Public Sector
Healthcare Systems
Electronic Medical Records
Hospital Information Systems
Ontario Healthcare Reporting Standards
Web Services
CI/CD
Agile Development
User Acceptance Testing
Accessibility Compliance
Salesforce Security
Governor Limits
System Integration

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