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Added 12 mins ago
BI
Influencer Manager – Dead by Daylight (maternity leave replacement) I Gestionnaire de Campagne Influenceur – Dead by Daylight (remplacement de congé de maternité)
Behaviour Interactive
Montreal, QC
- Full-time
The Influencer Manager / Senior Manager runs the Dead by Daylight Creator Program day to day and helps shape how Behaviour works with content creators. With a strong understanding of social…
Added 12 mins ago
GF
Regional Sales Manager - Ottawa / Eastern Canada
Glasslake Funding
Toronto, ON
- Full-time
…across the country. We are seeking an experienced Regional Sales Manager to support these efforts. The successful candidate will be well versed in provincial and federal regulatory, and…
Added 12 mins ago
GF
Regional Sales Manager - Ontario
Glasslake Funding
Toronto, ON
- Full-time
…across the country. We are seeking an experienced Regional Sales Manager to support these efforts. The successful candidate will be well versed in provincial and federal regulatory, and…
Added 12 mins ago
FH
Registered Nurse, Older Adult - Acute Care for Elders - Abbotsford Regional Hospital and Cancer Centre
Fraser Health Authority
Abbotsford, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 12 mins ago
FH
Registered Nurse, MICY - Diabetes Clinic - Jim Pattison Outpatient Care & Surgery Centre
Fraser Health Authority
Surrey, BC
- $41.42 to $59.52 CAD / hour
- Other
Participates on designated programs and professional committees, care conferences and councils as assigned, or as agreed to with the Manager.
Added 12 mins ago
FH
Registered Nurse, MICY - Diabetes and Pregnancy Clinic - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
- $41.42 to $59.52 CAD / hour
- Other
Participates on designated programs and professional committees, care conferences and councils as assigned, or as agreed to with the Manager.
Added 13 mins ago
I
Territory Account Manager V
Insight
Toronto, ON
- Full-time
As a Territory Account Manager V, you will develop and maintains business relationships to sell Products, Software, and Services via telephone and email. This position receives inbound…
Added 13 mins ago
TI
Senior Manager, Government Relations
TORONTO INTERNATIONAL FILM FESTIVAL
Toronto, ON
- $65,000 to $103,020 CAD / year
- Full-time
We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the…
Added 13 mins ago
Territory Manager - Ottawa, ON
Nestle Operational Services Worldwide SA
Mississauga, ON
Job Title: Territory Manager (Veterinary Channel)
Added 27 mins ago
BM
Account Manager – Scrap and Recycling
British Metals Recycling Association
Hammonds Plains, NS
- Full-time
Added 27 mins ago
GF
Regional Sales Manager - Western Canada
Glasslake Funding
Vancouver, BC
- Full-time
…across the country. We are seeking an experienced Regional Sales Manager to support these efforts. The successful candidate will be well versed in provincial and federal regulatory, and…
Added 27 mins ago
PC
Senior Cloud Platform Lead, Senior Manager
PwC Canada
Toronto, ON
- Full-time
Manage secrets using tools like Hashicorp Vault, Google Secret Manager, and Azure KeyVault.
Added 27 mins ago
PC
Senior Cloud Platform Lead, Senior Manager
PwC Canada
Toronto, ON
- Full-time
Manage secrets using tools like Hashicorp Vault, Google Secret Manager, and Azure KeyVault.
Added 27 mins ago
PC
Payroll Associate (Contract)
PwC Canada
Toronto, ON
- Full-time
Assist Payroll Manager on year-end activities and other special projects as required
Added 28 mins ago
L
Branch Manager
LendDirect
Canada
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 28 mins ago
RB
Manager Business Markets
Royal Bank of Canada
Surrey, BC
- Full-time
Adaptability, Best Practice Implementation, Business Development, Communication, Creative Visioning, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis…
Added 28 mins ago
AF
Branch Manager
Attain Finance
Canada
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 41 mins ago
AS
Senior Manager, Strategic Finance
Amica Senior Lifestyles
Toronto, ON
- Full-time
The Senior Manager, Strategic Finance leads financial analysis and strategic decision support across pricing, capital investment, growth initiatives, and long-range planning. Reporting…
Added 1 hour ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 1 hour ago
WI
Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Join our Spa team as a Spa Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel &…
Added 1 hour ago
WI
Housekeeping Leader - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
…actions of the housekeeping team. You will work as a “hands on manager” assisting the team as they strive to meet or exceed guest…
Added 1 hour ago
R
Retail Visual Manager
RW&CO
Montreal, QC
- Full-time
We're looking for a passionate, commercially minded Retail Visual Manager to help elevate the in-store experience across our national retail network.
Added 1 hour ago
FI
Project Manager
Fero International Inc.
Stoney Creek, NB
- Full-time
Reporting to the Director, Projects, the Project Manager plays a pivotal role in leading the planning, execution and delivery of modular construction projects. This individual is…
Added 1 hour ago
BA
SERVICE CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Fixed Operations Manager.
Added 1 hour ago
EC
Employee Health Services Advisor
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
- Full-time
Reporting to the Manager of Employee Relations and Health Services, you will actively gather relevant medical information, including prognosis, restrictions and limitations, and work with…

Closed listing

S M Software Solutions Inc

RQ11723 – Solutions Designer – CRM – Senior

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11723

We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal candidate will have expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, Lightning Web Components (LWC), and Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, and the Velocity Data Model. The successful candidate will contribute to complex CRM implementations, system integrations, accessibility compliance, technical documentation, testing, and application enhancements while ensuring alignment with business requirements, architecture frameworks, security standards, and Ontario Public Service (OPS) guidelines.

Role Snapshot

Job Title: RQ11723 – Solutions Designer – CRM – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 5700 Yonge Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 2, 2026
Estimated End Date: October 5, 2027
Business Days: 598.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaks
Security Level: CRJMC

Must Have

Demonstrated hands-on experience designing, supporting, developing, maintaining, and configuring Salesforce solutions.
Salesforce Certified Experience Cloud Consultant certification.
Experience with Velocity platform capabilities, including:

Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices and Procedures
Omni Scripts
Velocity Data Model
Salesforce.com Lightning Web Components (LWC)

Experience with Salesforce Dynamic Forms.
Experience implementing solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).

Description

Deliverables

The successful candidate will be responsible for the following deliverables:

Ensure accessibility standards are met in accordance with AODA.
Design hosting technology solutions based on the client's service specifications, standards, policies, and best practices.
Plan, implement, and support complex CRM systems.
Document processes and technical designs and update build books.
Configure and integrate Salesforce with other applications using web services or other mechanisms.
Ensure application solutions are developed and implemented in accordance with business requirements.
Design, develop, and implement web applications that work across modern browsers, various platforms, and mobile devices.
Conduct research and assess options for technical design issues.
Contribute to design and development project plans, including work breakdown structures and resource estimates.
Ensure unit testing meets expected functionality requirements.
Support user acceptance testing (UAT) and defect management.
Ensure compliance with architecture frameworks, system standards, and Agile Development Methodology.
Apply leading-edge technologies and design criteria, including usability, security, and privacy for web and mobile applications.
Provide knowledge transfer and documentation as prescribed by the Project Manager and Manager.
Develop and maintain system design models, program code, technical documentation, and specifications.
Ensure application solutions are developed and implemented in accordance with business requirements.

Experience And Skill Set Requirements

Public Sector Experience - 5%
Maintain and support healthcare systems, including Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and systems compliant with Ontario Healthcare Reporting Standards (OHRS).
Understand personal health information protection legislation and its application to healthcare systems containing personal health information.
Salesforce Experience - 30%
Design and configure Salesforce solutions using hands-on implementation experience.
Hold Salesforce certifications, including Platform Developer I, Omni Studio Developer, Experience Cloud Consultant, and Administrator.
Develop and maintain Lightning Web Components (LWC).
Configure and implement Salesforce Dynamic Forms.
Design, Analysis, Development and Configuration - 35%
Support, develop, maintain, and configure Salesforce solutions.
Configure and troubleshoot Salesforce implementations and integrations with subsidiary systems in development and production environments.
Integrate Salesforce with other applications using web services and other integration mechanisms.
Design and support prototypes and proof of concepts.
Perform root cause analysis to troubleshoot and resolve defects, incidents, and technical issues.
Document build books, collaborate with implementation teams, and define performance measures for new environments.
Conduct fit-gap analysis between high-level requirements and Salesforce Public Sector capabilities.
Perform diagnostics and identify appropriate approaches to incident management.
Implement solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).
Work with Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Velocity Data Model, and Salesforce Lightning Web Components (LWC).
Integrate Salesforce with internal applications.
Apply knowledge of Salesforce security settings, governor limits, and platform limitations.
Implement Continuous Integration and Continuous Delivery (CI/CD) practices in Salesforce projects.
Work in Agile environments using epics, user stories, features, and story points.
Apply knowledge of MuleSoft integration technologies.
Management and Communication Skills - 15%
Demonstrate strong verbal and written communication skills.
Apply effective interpersonal and negotiation skills.
Engage stakeholders using strong consulting and relationship management skills.
Monitor project progress, resolve issues, and report regularly to business and I&IT management decision-makers.
Develop and support training and communication materials for large-scale system implementations.
Collaborate effectively as a team player and consistently meet project deadlines.
Analytical and Problem-Solving Skills - 15%
Apply excellent analytical, problem-solving, and decision-making skills.
Demonstrate strong troubleshooting and analytical capabilities.
Analyse and resolve issues involving system applications, hardware, software, and telecommunications.
Provide application fixes to support user acceptance testing (UAT) and deployment activities.
Support testing and deployment processes to ensure successful implementation.
Demonstrate motivation, flexibility, attention to detail, creativity, and perseverance.
Apply strong organizational and multitasking skills while consistently meeting strict deadlines.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 14, 2026, at 11:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

This position is listed as Onsite. The resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

Extension/Amendment Attestation: Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original Statement of Work (SOW).

HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design, develop, configure, integrate, and support Salesforce CRM solutions, including Experience Cloud, Dynamic Forms, Lightning Web Components, and Velocity capabilities. Ensure accessibility, security, and architectural compliance while documenting technical designs, supporting testing and deployments, resolving issues, and collaborating with stakeholders.

Requirements

Candidates must have hands-on experience designing, developing, configuring, maintaining, and supporting Salesforce solutions, along with Salesforce Certified Experience Cloud Consultant certification. They should also have experience with Velocity platform tools, Lightning Web Components, Dynamic Forms, AODA-compliant implementations, integrations, Agile delivery, and strong communication and problem-solving skills.

Skills

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Salesforce Integration
AODA Accessibility Compliance
Salesforce Configuration
Salesforce Development
MuleSoft
CI/CD
Agile Methodology
Technical Documentation
Troubleshooting
User Acceptance Testing
Healthcare Systems

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices
Calculation Procedures
Omni Scripts
Velocity Data Model
OmniStudio Developer
Salesforce Administrator
MuleSoft
AODA
CI/CD
Agile Development Methodology
Web Services
Salesforce Security
Governor Limits
Accessibility Compliance
Healthcare Systems
Electronic Medical Records
Hospital Information Systems
Ontario Healthcare Reporting Standards
User Acceptance Testing
Public Sector

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