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Added 3 hours ago
EM
Administrator, Systems
EKU Master of Public Administration Program
Richmond, BC
- Full-time
The Systems Administrator is responsible for the administration, operation, security, reliability, and lifecycle management of the University’s enterprise computing infrastructure across…
Added 4 hours ago
CO
Technical Lead, HR/Finance (Oracle/PeopleSoft Enterprise FSCM & HCM Technical Administration)
City of Brampton
Brampton, ON
- Full-time
Reporting to the Team Lead, IT this role leads the Center of Excellence for PeopleSoft Support Services and is a PeopleSoft technical expert to the team which provides PeopleSoft Technical…
Added 5 hours ago
A
System Administrator
Actalent
Vancouver, BC
- $85,000 to $125,000 CAD / year
- Full-time
The Systems Administrator is a technical resource responsible for the design, implementation, administration, and ongoing improvement of infrastructure and customer environments. This role…
Added 5 hours ago
A
IT Coordinator
Actalent
Port Coquitlam, BC
- $70,000 to $80,000 CAD / year
- Full-time
Act as the primary administrator for employee databases and personnel technical hierarchies, including email distribution lists, internal hardware inventory mappings, and synchronization…
Added 5 hours ago
SC
Commercial Lead
SYSTRA Canada
Toronto, ON
- Full-time
…could impede the overall quality and management of projects, services, and operations, and implements corrective measures; makes contingency recommendations in order to minimize negative…
Added 5 hours ago
IS
Intermediate IT Systems Administrator
Intelica Solutions Inc.
AB · Edmonton, AB
- Full-time
We are hiring one Intermediate IT Systems Administrator to join our Edmonton team. This full-time, hands-on role combines technical support with IT consulting. You will solve day-to-day…
Added 9 hours ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Vancouver, BC
- Full-time
With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice…
Added 9 hours ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Abbotsford, BC
- Full-time
With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice…
Added 9 hours ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Guelph, ON
- Full-time
With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice…
Added 9 hours ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
Added 9 hours ago
B
Facility Manager III
BGIS
Kitchener, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 10 hours ago
File Admin I-TES (Temporary 6 months)
TELUS
Victoria, BC
…solutions, with demonstrated experience delivering this suite of services to the public sector. We deliver the expertise and technology to enable our customers to focus on HR strategy and…
Added 10 hours ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
…onboardings, they are looking to add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional Services…
Added 10 hours ago
HA
Benefits Administrator - FT Permanent & FT Term
Health Association Nova Scotia
Bedford, NS
- Full-time
…years’ experience in providing exceptional human resource shared services, innovative technical services (formerly “clinical engineering services”) solutions, policy support and expertise…
Added 10 hours ago
MC
Cloud Operations Engineer – Azure AKS Terraform (36170)
Myticas Consulting
Toronto, ON
- Full-time
The ideal candidate brings strong technical troubleshooting capabilities, production incident management experience, and a proactive approach to operational improvements, automation, and…
Added 10 hours ago
S
Technical Account Manager
SOTI
Mississauga, ON
- Full-time
Minimum 4+ years in advanced technical positions (implementation specialist, technical support, solutions architect), direct customer advocacy and engagement experience in post-sales or…
Added 10 hours ago
TR
IT Administrator (Hybrid)
Traction Rec
Vancouver, BC
- Full-time
It is hybrid, with 3 days per week in office
Added 11 hours ago
B
Facility Manager III
BGIS
Kitchener, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 11 hours ago
AI
Senior Oracle DBA 12c / 19c, AWS
Apptoza Inc.
Vancouver, BC
- Full-time
SQL DBA Technical Lead, Microsoft SQL Server DBA, SQL Server Administrator, SQL Server 2019, SQL Server 2022, Always On Availability Groups, Failover Cluster, Log Shipping, Replication,…
Added 11 hours ago
O
Digital Infrastructure Engineer
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
Manage and support cloud-based infrastructure and platforms, with a strong focus on Azure IaaS and PaaS services (e.g., virtual machines, container platforms, application services,…
Added 12 hours ago
Estate and Trust Associate, ScotiaTrust - Montreal (12 months contract)
Scotiabank
Montreal, QC
As a Regional Estate & Trust Administrator, you will provide Estate & Trust Consultants (ETCs) with the support they require to drive new business and advisor engagement within their…
Added 12 hours ago
TP
Reception Administrator
TDS Personnel
Toronto, ON
- $25 to $27 CAD / hour
- Full-time
Our client within professional services is seeking a Reception Administrator to join their team on a temporary basis starting ASAP. The Reception Administrator is required to perform a wide…
Added 12 hours ago
J
Junior Systems Administrator / Operations Support Specialist
Joblinxsapp
Toronto, ON
- Full-time
We are seeking a motivated and technically capable Junior Systems Administrator / Operations Support Specialist to provide day-to-day systems administration, IT infrastructure support, and…
Added 12 hours ago
RA
Engineering Designer, Transportation
R.V. Anderson Associates Limited
St. Catharines, ON
- Full-time
May be required to work on site for periods of time as a Site Inspector during construction season(s), under the supervision of a Contract Administrator.
Added 12 hours ago
AL
Client Services Administrator (Vancouver)
AGAT Laboratories
Calgary, AB
- $20 to $23 CAD / hour
- Full-time
Our Environmental division in our Calgary location is hiring for a Client Services Administrator (CSA). The successful candidate will assists the Client Services Team with customer support…

Closed listing

S M Software Solutions Inc

RQ11723 – Solutions Designer – CRM – Senior

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 11, 2026
Posting language: English
Posted: Oct 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11723

We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal candidate will have expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, Lightning Web Components (LWC), and Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, and the Velocity Data Model. The successful candidate will contribute to complex CRM implementations, system integrations, accessibility compliance, technical documentation, testing, and application enhancements while ensuring alignment with business requirements, architecture frameworks, security standards, and Ontario Public Service (OPS) guidelines.

Role Snapshot

Job Title: RQ11723 – Solutions Designer – CRM – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 5700 Yonge Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 2, 2026
Estimated End Date: October 5, 2027
Business Days: 598.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaks
Security Level: CRJMC

Must Have

Demonstrated hands-on experience designing, supporting, developing, maintaining, and configuring Salesforce solutions.
Salesforce Certified Experience Cloud Consultant certification.
Experience with Velocity platform capabilities, including:
- Flex Cards
- Data Raptors
- Integration Procedures
- Calculation Matrices and Procedures
- Omni Scripts
- Velocity Data Model
- Salesforce.com Lightning Web Components (LWC)
Experience with Salesforce Dynamic Forms.
Experience implementing solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).

Description

Deliverables

The successful candidate will be responsible for the following deliverables:

Ensure accessibility standards are met in accordance with AODA.
Design hosting technology solutions based on the client's service specifications, standards, policies, and best practices.
Plan, implement, and support complex CRM systems.
Document processes and technical designs and update build books.
Configure and integrate Salesforce with other applications using web services or other mechanisms.
Ensure application solutions are developed and implemented in accordance with business requirements.
Design, develop, and implement web applications that work across modern browsers, various platforms, and mobile devices.
Conduct research and assess options for technical design issues.
Contribute to design and development project plans, including work breakdown structures and resource estimates.
Ensure unit testing meets expected functionality requirements.
Support user acceptance testing (UAT) and defect management.
Ensure compliance with architecture frameworks, system standards, and Agile Development Methodology.
Apply leading-edge technologies and design criteria, including usability, security, and privacy for web and mobile applications.
Provide knowledge transfer and documentation as prescribed by the Project Manager and Manager.
Develop and maintain system design models, program code, technical documentation, and specifications.
Ensure application solutions are developed and implemented in accordance with business requirements.

Experience And Skill Set Requirements

Public Sector Experience - 5%
Maintain and support healthcare systems, including Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and systems compliant with Ontario Healthcare Reporting Standards (OHRS).
Understand personal health information protection legislation and its application to healthcare systems containing personal health information.
Salesforce Experience - 30%
Design and configure Salesforce solutions using hands-on implementation experience.
Hold Salesforce certifications, including Platform Developer I, Omni Studio Developer, Experience Cloud Consultant, and Administrator.
Develop and maintain Lightning Web Components (LWC).
Configure and implement Salesforce Dynamic Forms.
Design, Analysis, Development and Configuration - 35%
Support, develop, maintain, and configure Salesforce solutions.
Configure and troubleshoot Salesforce implementations and integrations with subsidiary systems in development and production environments.
Integrate Salesforce with other applications using web services and other integration mechanisms.
Design and support prototypes and proof of concepts.
Perform root cause analysis to troubleshoot and resolve defects, incidents, and technical issues.
Document build books, collaborate with implementation teams, and define performance measures for new environments.
Conduct fit-gap analysis between high-level requirements and Salesforce Public Sector capabilities.
Perform diagnostics and identify appropriate approaches to incident management.
Implement solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).
Work with Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Velocity Data Model, and Salesforce Lightning Web Components (LWC).
Integrate Salesforce with internal applications.
Apply knowledge of Salesforce security settings, governor limits, and platform limitations.
Implement Continuous Integration and Continuous Delivery (CI/CD) practices in Salesforce projects.
Work in Agile environments using epics, user stories, features, and story points.
Apply knowledge of MuleSoft integration technologies.
Management and Communication Skills - 15%
Demonstrate strong verbal and written communication skills.
Apply effective interpersonal and negotiation skills.
Engage stakeholders using strong consulting and relationship management skills.
Monitor project progress, resolve issues, and report regularly to business and I&IT management decision-makers.
Develop and support training and communication materials for large-scale system implementations.
Collaborate effectively as a team player and consistently meet project deadlines.
Analytical and Problem-Solving Skills - 15%
Apply excellent analytical, problem-solving, and decision-making skills.
Demonstrate strong troubleshooting and analytical capabilities.
Analyse and resolve issues involving system applications, hardware, software, and telecommunications.
Provide application fixes to support user acceptance testing (UAT) and deployment activities.
Support testing and deployment processes to ensure successful implementation.
Demonstrate motivation, flexibility, attention to detail, creativity, and perseverance.
Apply strong organizational and multitasking skills while consistently meeting strict deadlines.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 14, 2026, at 11:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

This position is listed as Onsite. The resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

Extension/Amendment Attestation: Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original Statement of Work (SOW).

HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design, develop, configure, integrate, and support Salesforce CRM solutions, including Experience Cloud, Dynamic Forms, Lightning Web Components, and Velocity capabilities. Ensure accessibility, security, and architecture compliance while documenting designs, supporting testing and deployment, resolving technical issues, and collaborating with stakeholders.

Requirements

The role requires hands-on Salesforce solution experience, a Salesforce Certified Experience Cloud Consultant certification, and experience with Velocity capabilities, Lightning Web Components, Dynamic Forms, and AODA-compliant implementations. Candidates should also bring integration, Agile, CI/CD, troubleshooting, communication, and analytical skills; Salesforce Platform Developer I, OmniStudio Developer, Experience Cloud Consultant, and Administrator certifications are listed in the skills requirements.

Skills

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Salesforce Integration
MuleSoft
AODA Accessibility Compliance
CRM Solution Design
CI/CD
Agile Development
Technical Documentation
Testing and Defect Management
Troubleshooting and Root Cause Analysis
Stakeholder Communication
Healthcare Systems

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices
Omni Scripts
Velocity Data Model
OmniStudio Developer
Salesforce Administrator
MuleSoft
AODA
CRM
Web Services
CI/CD
Agile Development Methodology
Salesforce Security
Governor Limits
Ontario Public Service
Healthcare Systems
Electronic Medical Records
Hospital Information Systems
Personal Health Information
User Acceptance Testing
Accessibility Compliance

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Work requirements

Jobs in Canada