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Added 11 mins ago
HA
Manager, Signature Events & Community Fundraising
Hope Air
Toronto, ON
- Full-time
At Hope Air, we believe that distance and financial barriers should never stand between Canadians and the medical care they need. As Canada's national charity providing free flights and…
Added 11 mins ago
NA
Senior Business Support Assistant - Pharmacy Services
NHS Ayrshire & Arran
Ottawa, ON
- Full-time
Skilled Worker visa and Health and Care Worker visa
Added 11 mins ago
Senior Contract Specialist
BGBx
ON
Certification in contract management (e.g., Certified Professional Contracts Manager (CPCM), or equivalent).
Added 11 mins ago
I
Manager - Logistics Technology SecOps
Intelcom
Montreal, QC · Service Centre (Montreal) Lab
- Full-time
Added 11 mins ago
R
Financial Analyst – Manufacturing Operations
RTX
Halifax, NS
- Full-time
…manufacturing and operations teams. This role will report to the Manager of Financial Planning & Analysis and partner closely with Finance, Production, and cross-functional stakeholders to…
Added 26 mins ago
MR
Business Operations & Growth Manager
Maritime Respiratory Care
Summerside, PE
- Full-time
Maritime Respiratory Care is a Canadian-owned provider of home oxygen and CPAP therapy, serving patients across Prince County, PEI, and eastern New Brunswick since 1996.
Added 26 mins ago
T
Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Share performance insights and recommendations with the Brand Storytelling & Content Manager.
Added 26 mins ago
CP
Manager, Total Rewards
CAAT Pension Plan
Toronto, ON
- Full-time
Added 26 mins ago
FC
Project Manager - Mining & Metals
Fluor Corporation
Vancouver, BC
- Full-time
In the role of Project Manager, you will have full accountability for overall project delivery of medium-sized or large-sized EPCM projects or to manage a significant and complex scope on a…
Added 26 mins ago
Sterile Processing Technician
University of Guelph
Guelph, ON
Reporting to the Manager, Patient Care & Service Delivery and receiving daily functional guidance from the Team Leader of the Medical Device Reprocessing department, the incumbent will be…
Added 26 mins ago
SV
General Manager, Food and Nutrition Services (Sodexo)
Shepherd Village Inc
Toronto, ON
- $85,000 to $95,000 CAD / year
Canadian Society of Nutrition Management (CSNM) Certification is required
Added 26 mins ago
SD
Gérant(e) Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles
Shoppers Drug Mart
Longueuil, QC
- Full-time
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
Added 26 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 26 mins ago
Customer Marketing & Advocacy Manager
Asana
Vancouver, BC
…innovation. We’re looking for a Customer Marketing & Advocacy Manager to join our team in Chicago or Vancouver to own our core advisory programs: Customer Advisory Boards (CAB), the…
Added 26 mins ago
Customer Coordinator
Molson Coors
Toronto, ON
…projects across the province. Reporting to the Sales Enablement Manager, you will play a critical role in ensuring accuracy, efficiency, and collaboration across multiple functions while…
Added 26 mins ago
W
pharmacy assistant
Walmart
St. Catharines, ON
- Part-time
…to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are…
Added 26 mins ago
LC
Assistant Store Manager Fresh Full Time Day
Loblaw Companies Limited
Orangeville, ON
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 26 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 26 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 26 mins ago
LC
Viande Assistant Gérant/Superviseur temps plein jour
Loblaw Companies Limited
Mont-Royal, QC
- Full-time
…demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We…
Added 41 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 41 mins ago
AL
Regulatory Affairs Manager
Apsida Life Science
Canada
- Contract
…community-based clinical trials, ensuring excellent participant care and a smooth transition from hospital to home in accordance with study protocols, clinical practice regulations, and…
Added 41 mins ago
AW
Manager, Product Portfolio Strategy & Go-to-Market
ACI World - Airports Council International
Montreal, QC
- Contract
…close collaboration with the Operations, Sales and Customer Care, Marketing & Communications (MarCom), and Product Development…
Added 41 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 41 mins ago
HS
Senior Product Manager - 12 month contract
Henry Schein One UK
Surrey, BC
- Contract
Where you’ll work: This is a hybrid role, with two days in office per week to facilitate brainstorming and team building

Closed listing

S M Software Solutions Inc

RQ11723 – Solutions Designer – CRM – Senior

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Nov 11, 2026
Posting language: English
Posted: Oct 12, 2026

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RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc · Toronto, ON, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11723

We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal candidate will have expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, Lightning Web Components (LWC), and Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, and the Velocity Data Model. The successful candidate will contribute to complex CRM implementations, system integrations, accessibility compliance, technical documentation, testing, and application enhancements while ensuring alignment with business requirements, architecture frameworks, security standards, and Ontario Public Service (OPS) guidelines.

Role Snapshot

Job Title: RQ11723 – Solutions Designer – CRM – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 5700 Yonge Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 2, 2026
Estimated End Date: October 5, 2027
Business Days: 598.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaks
Security Level: CRJMC

Must Have

Demonstrated hands-on experience designing, supporting, developing, maintaining, and configuring Salesforce solutions.
Salesforce Certified Experience Cloud Consultant certification.
Experience with Velocity platform capabilities, including:
- Flex Cards
- Data Raptors
- Integration Procedures
- Calculation Matrices and Procedures
- Omni Scripts
- Velocity Data Model
- Salesforce.com Lightning Web Components (LWC)
Experience with Salesforce Dynamic Forms.
Experience implementing solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).

Description

Deliverables

The successful candidate will be responsible for the following deliverables:

Ensure accessibility standards are met in accordance with AODA.
Design hosting technology solutions based on the client's service specifications, standards, policies, and best practices.
Plan, implement, and support complex CRM systems.
Document processes and technical designs and update build books.
Configure and integrate Salesforce with other applications using web services or other mechanisms.
Ensure application solutions are developed and implemented in accordance with business requirements.
Design, develop, and implement web applications that work across modern browsers, various platforms, and mobile devices.
Conduct research and assess options for technical design issues.
Contribute to design and development project plans, including work breakdown structures and resource estimates.
Ensure unit testing meets expected functionality requirements.
Support user acceptance testing (UAT) and defect management.
Ensure compliance with architecture frameworks, system standards, and Agile Development Methodology.
Apply leading-edge technologies and design criteria, including usability, security, and privacy for web and mobile applications.
Provide knowledge transfer and documentation as prescribed by the Project Manager and Manager.
Develop and maintain system design models, program code, technical documentation, and specifications.
Ensure application solutions are developed and implemented in accordance with business requirements.

Experience And Skill Set Requirements

Public Sector Experience - 5%
Maintain and support healthcare systems, including Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and systems compliant with Ontario Healthcare Reporting Standards (OHRS).
Understand personal health information protection legislation and its application to healthcare systems containing personal health information.
Salesforce Experience - 30%
Design and configure Salesforce solutions using hands-on implementation experience.
Hold Salesforce certifications, including Platform Developer I, Omni Studio Developer, Experience Cloud Consultant, and Administrator.
Develop and maintain Lightning Web Components (LWC).
Configure and implement Salesforce Dynamic Forms.
Design, Analysis, Development and Configuration - 35%
Support, develop, maintain, and configure Salesforce solutions.
Configure and troubleshoot Salesforce implementations and integrations with subsidiary systems in development and production environments.
Integrate Salesforce with other applications using web services and other integration mechanisms.
Design and support prototypes and proof of concepts.
Perform root cause analysis to troubleshoot and resolve defects, incidents, and technical issues.
Document build books, collaborate with implementation teams, and define performance measures for new environments.
Conduct fit-gap analysis between high-level requirements and Salesforce Public Sector capabilities.
Perform diagnostics and identify appropriate approaches to incident management.
Implement solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).
Work with Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Velocity Data Model, and Salesforce Lightning Web Components (LWC).
Integrate Salesforce with internal applications.
Apply knowledge of Salesforce security settings, governor limits, and platform limitations.
Implement Continuous Integration and Continuous Delivery (CI/CD) practices in Salesforce projects.
Work in Agile environments using epics, user stories, features, and story points.
Apply knowledge of MuleSoft integration technologies.
Management and Communication Skills - 15%
Demonstrate strong verbal and written communication skills.
Apply effective interpersonal and negotiation skills.
Engage stakeholders using strong consulting and relationship management skills.
Monitor project progress, resolve issues, and report regularly to business and I&IT management decision-makers.
Develop and support training and communication materials for large-scale system implementations.
Collaborate effectively as a team player and consistently meet project deadlines.
Analytical and Problem-Solving Skills - 15%
Apply excellent analytical, problem-solving, and decision-making skills.
Demonstrate strong troubleshooting and analytical capabilities.
Analyse and resolve issues involving system applications, hardware, software, and telecommunications.
Provide application fixes to support user acceptance testing (UAT) and deployment activities.
Support testing and deployment processes to ensure successful implementation.
Demonstrate motivation, flexibility, attention to detail, creativity, and perseverance.
Apply strong organizational and multitasking skills while consistently meeting strict deadlines.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 14, 2026, at 11:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

This position is listed as Onsite. The resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

Extension/Amendment Attestation: Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original Statement of Work (SOW).

HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design, configure, develop, integrate, and support complex Salesforce CRM solutions, ensuring they meet business requirements, accessibility standards, security requirements, and OPS architecture guidelines. Produce technical designs and documentation, support testing and deployment, troubleshoot issues, and collaborate with stakeholders and project teams.

Requirements

The role requires extensive hands-on Salesforce experience, including Experience Cloud, Dynamic Forms, Lightning Web Components, and Velocity capabilities; Salesforce Experience Cloud Consultant certification is explicitly required. Candidates should also have experience with AODA-compliant solutions, integrations, Agile and CI/CD practices, and strong communication, analytical, and troubleshooting skills.

Skills

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Flex Cards
Data Raptors
Integration Procedures
Omni Scripts
Salesforce Integration
AODA Accessibility Compliance
MuleSoft
CI/CD
Agile Development
Technical Documentation
Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce Omni Studio Developer
Salesforce Administrator
Experience Cloud
Dynamic Forms
Lightning Web Components
Velocity Platform
Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices
Omni Scripts
Velocity Data Model
MuleSoft
AODA
Ontario Public Service
CRM
Web Services
CI/CD
Agile Development Methodology
User Acceptance Testing
Accessibility Compliance
Salesforce Security
Governor Limits
Healthcare Systems
Electronic Medical Records
Hospital Information Systems
Ontario Healthcare Reporting Standards

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Jobs in Canada