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Added 6 mins ago
TM
Manager, Real Estate Accounting
The Mason Group - Strategic Search Partners
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
…commercial properties. They are seeking a highly motivated Manager, Real Estate Accounting to join their Toronto-based team. This role will oversee a team of Analysts and Senior Analysts,…
Added 12 mins ago
Capital & Maintenance Program Analyst
Toronto Hydro
Toronto, ON
Bachelor degree in Business Administration, Business Technology, Analytics or related field.
Added 12 mins ago
DB
Technicial Resource Manager
Domus Building Cleaning Company Ltd.
Ottawa, ON
- Full-time
Information/Nom de l’employeur et coordonnées :
Added 40 mins ago
L
7779 - 3rd Key
Lids
Kelowna, BC
- $18.75 USD / hour
- Part-time
In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we…
Added 41 mins ago
K
Billing Specialist, Global Mobility Services
KPMG
Vaughan, ON · ON · Toronto, Ontario
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 41 mins ago
Business Operations - Business Operations Specialist
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…a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes,…
Added 1 hour ago
Product Owner, Contact Center Pod
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Toronto, ON
Bachelor's degree in business, Information Technology, Computer Science, Engineering, or a relate
Added 1 hour ago
MC
Finance Manager - FP&A & Special Projects
Molson Coors
Toronto, ON · Etobicoke, CA-ON
- Other
In the role of Finance Manager – FP&A & Special Projects working in Etobicoke, ON, you will be part of the Canada Commercial Finance team. The person will provide finance support to various…
Added 1 hour ago
RO
Manager, HR Systems
Region of Waterloo
Kitchener, ON
- $114,860.2 to $143,579.8 CAD / year
- Full-time
Promotes use of the department’s systems and technology to other departments. Creates and delivers training on new features and standardized business processes.
Added 2 hours ago
PC
Senior Cloud Platform Lead, Senior Manager
PwC Canada
Toronto, ON
- Full-time
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers,…
Added 2 hours ago
CE
Product Manager
Climate Earth
Canada
- Full-time
Climate Earth is seeking a Product Manager to help build and scale a carbon-intelligent platform for ready-mix concrete producers and related construction material categories, including…
Added 2 hours ago
PC
Senior Cloud Platform Lead, Senior Manager
PwC Canada
Ottawa, ON
- Full-time
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers,…
Added 3 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Bachelor's degree in Accounting, Finance, Information Systems, Business Administration, Risk Management, or a related discipline.
Added 3 hours ago
SH
Unit Clerk - Ambulatory Care
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate…
Added 3 hours ago
Senior Business Systems Analyst
College of Pharmacists of British Columbia
Vancouver, BC
Conducts technical analyses of business and technology processes by reviewing business needs and understanding the applications used by the organization to support its information needs.
Added 5 hours ago
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Technical Program Manager
Actalent
Vancouver, BC
- $60 to $80 CAD / hour
- Contract
This Senior Technical Program Manager role sits within a cross-functional technical program management team that drives large-scale technology initiatives for a major subscription program,…
Added 6 hours ago
KC
Senior Manager - IT Audit, Technology Risk Services
KPMG Canada
Regina, SK
- Full-time
Bachelor’s degree (or higher) in Business, Accounting, Computing Science, Management Information Systems, or other relevant program(s)
Added 6 hours ago
KC
Senior Manager - IT Audit, Technology Risk Services
KPMG Canada
Edmonton, AB
- Full-time
Bachelor’s degree (or higher) in Business, Accounting, Computing Science, Management Information Systems, or other relevant program(s)
Added 6 hours ago
KC
Senior Manager - IT Audit, Technology Risk Services
KPMG Canada
Calgary, AB
- Full-time
Bachelor’s degree (or higher) in Business, Accounting, Computing Science, Management Information Systems, or other relevant program(s)
Added 6 hours ago
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Senior Manager - IT Audit, Technology Risk Services
KPMG Canada
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Added 6 hours ago
KC
Billing Specialist, Global Mobility Services
KPMG Canada
Vaughan, ON
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 6 hours ago
KC
Billing Specialist, Global Mobility Services
KPMG Canada
Toronto, ON
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 6 hours ago
KC
Senior Manager - IT Audit, Technology Risk Services
KPMG Canada
Winnipeg, MB
- Full-time
Bachelor’s degree (or higher) in Business, Accounting, Computing Science, Management Information Systems, or other relevant program(s)
Added 6 hours ago
TH
DC OPS PLANNING MANAGER
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Vaughan, ON
- Full-time
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 6 hours ago
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…concerns of all associates and remain focused on store specific business…

Closed listing

S M Software Solutions Inc

RQ11723 – Solutions Designer – CRM – Senior

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 11, 2026
Posting language: English
Posted: Oct 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11723

We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal candidate will have expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, Lightning Web Components (LWC), and Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, and the Velocity Data Model. The successful candidate will contribute to complex CRM implementations, system integrations, accessibility compliance, technical documentation, testing, and application enhancements while ensuring alignment with business requirements, architecture frameworks, security standards, and Ontario Public Service (OPS) guidelines.

Role Snapshot

Job Title: RQ11723 – Solutions Designer – CRM – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 5700 Yonge Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 2, 2026
Estimated End Date: October 5, 2027
Business Days: 598.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaks
Security Level: CRJMC

Must Have

Demonstrated hands-on experience designing, supporting, developing, maintaining, and configuring Salesforce solutions.
Salesforce Certified Experience Cloud Consultant certification.
Experience with Velocity platform capabilities, including:
- Flex Cards
- Data Raptors
- Integration Procedures
- Calculation Matrices and Procedures
- Omni Scripts
- Velocity Data Model
- Salesforce.com Lightning Web Components (LWC)
Experience with Salesforce Dynamic Forms.
Experience implementing solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).

Description

Deliverables

The successful candidate will be responsible for the following deliverables:

Ensure accessibility standards are met in accordance with AODA.
Design hosting technology solutions based on the client's service specifications, standards, policies, and best practices.
Plan, implement, and support complex CRM systems.
Document processes and technical designs and update build books.
Configure and integrate Salesforce with other applications using web services or other mechanisms.
Ensure application solutions are developed and implemented in accordance with business requirements.
Design, develop, and implement web applications that work across modern browsers, various platforms, and mobile devices.
Conduct research and assess options for technical design issues.
Contribute to design and development project plans, including work breakdown structures and resource estimates.
Ensure unit testing meets expected functionality requirements.
Support user acceptance testing (UAT) and defect management.
Ensure compliance with architecture frameworks, system standards, and Agile Development Methodology.
Apply leading-edge technologies and design criteria, including usability, security, and privacy for web and mobile applications.
Provide knowledge transfer and documentation as prescribed by the Project Manager and Manager.
Develop and maintain system design models, program code, technical documentation, and specifications.
Ensure application solutions are developed and implemented in accordance with business requirements.

Experience And Skill Set Requirements

Public Sector Experience - 5%
Maintain and support healthcare systems, including Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and systems compliant with Ontario Healthcare Reporting Standards (OHRS).
Understand personal health information protection legislation and its application to healthcare systems containing personal health information.
Salesforce Experience - 30%
Design and configure Salesforce solutions using hands-on implementation experience.
Hold Salesforce certifications, including Platform Developer I, Omni Studio Developer, Experience Cloud Consultant, and Administrator.
Develop and maintain Lightning Web Components (LWC).
Configure and implement Salesforce Dynamic Forms.
Design, Analysis, Development and Configuration - 35%
Support, develop, maintain, and configure Salesforce solutions.
Configure and troubleshoot Salesforce implementations and integrations with subsidiary systems in development and production environments.
Integrate Salesforce with other applications using web services and other integration mechanisms.
Design and support prototypes and proof of concepts.
Perform root cause analysis to troubleshoot and resolve defects, incidents, and technical issues.
Document build books, collaborate with implementation teams, and define performance measures for new environments.
Conduct fit-gap analysis between high-level requirements and Salesforce Public Sector capabilities.
Perform diagnostics and identify appropriate approaches to incident management.
Implement solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).
Work with Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Velocity Data Model, and Salesforce Lightning Web Components (LWC).
Integrate Salesforce with internal applications.
Apply knowledge of Salesforce security settings, governor limits, and platform limitations.
Implement Continuous Integration and Continuous Delivery (CI/CD) practices in Salesforce projects.
Work in Agile environments using epics, user stories, features, and story points.
Apply knowledge of MuleSoft integration technologies.
Management and Communication Skills - 15%
Demonstrate strong verbal and written communication skills.
Apply effective interpersonal and negotiation skills.
Engage stakeholders using strong consulting and relationship management skills.
Monitor project progress, resolve issues, and report regularly to business and I&IT management decision-makers.
Develop and support training and communication materials for large-scale system implementations.
Collaborate effectively as a team player and consistently meet project deadlines.
Analytical and Problem-Solving Skills - 15%
Apply excellent analytical, problem-solving, and decision-making skills.
Demonstrate strong troubleshooting and analytical capabilities.
Analyse and resolve issues involving system applications, hardware, software, and telecommunications.
Provide application fixes to support user acceptance testing (UAT) and deployment activities.
Support testing and deployment processes to ensure successful implementation.
Demonstrate motivation, flexibility, attention to detail, creativity, and perseverance.
Apply strong organizational and multitasking skills while consistently meeting strict deadlines.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 14, 2026, at 11:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

This position is listed as Onsite. The resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

Extension/Amendment Attestation: Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original Statement of Work (SOW).

HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design, configure, develop, integrate, and support complex Salesforce CRM solutions, including Experience Cloud, Dynamic Forms, Lightning Web Components, and Velocity capabilities. Ensure accessibility, security, and architecture compliance while documenting designs, supporting testing and deployment, resolving technical issues, and collaborating with stakeholders.

Requirements

The role requires hands-on Salesforce solution experience, a Salesforce Certified Experience Cloud Consultant certification, and experience with Velocity capabilities, Lightning Web Components, Dynamic Forms, and AODA-compliant implementations. Candidates should also bring integration, Agile, CI/CD, troubleshooting, communication, and public-sector or healthcare systems experience.

Skills

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
OmniStudio
Salesforce Integration
AODA Accessibility Compliance
MuleSoft
CI/CD
Agile Development
CRM Solution Design
Technical Documentation
Testing and Defect Management
Troubleshooting
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce OmniStudio Developer
Salesforce Administrator
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices
Omni Scripts
Velocity Data Model
MuleSoft
AODA
CI/CD
Agile Development Methodology
CRM
Web Services
Salesforce Security
Governor Limits
User Acceptance Testing
Ontario Public Service
Healthcare Information Systems
Electronic Medical Records
Personal Health Information
Accessibility Compliance
Fit-Gap Analysis

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