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Added 24 mins ago
AC
Vendor Relationship Manager - Property Claims
Aviva Canada
AB · Edmonton, AB
- Full-time
…of vendor relation/management deficiencies and mitigation of client and operational…
Added 24 mins ago
GO
Licensing Officer
Government of Yukon
Whitehorse, YT
- Full-time
Reporting to the Manager of Licensing, your primary duties will include reviewing applications and working with applicants to achieve a complete and adequate application. You will prepare…
Added 55 mins ago
H
Retail Manager- Mandarin speaking
Harding+
Calgary, AB
- Contract
Are you an experienced Mandarin-speaking Retail Manager with a proven track record of leading retail teams and driving sales performance? If you are outgoing, customer-focused, and…
Added 1 hour ago
IA
Youth Settlement Worker
Immigrant and Refugee Services Association PEI (IRSA)
Charlottetown, PE
- Full-time
As a Youth Settlement Worker (Term Role), you will be a crucial part of our YSS team, reporting to the department manager. Youth settlement work provides the opportunity to deliver both…
Added 1 hour ago
R
Sales Associate, Part-Time - Vancouver
Reformation
Vancouver, BC
- Part-time
Reporting to the Store Manager, essential responsibilities include but are not limited to:
Added 1 hour ago
Operations Associate - Temporary Part-Time, Vancouver
Reformation
Vancouver, BC
Reporting to the Store Manager, essential responsibilities include but are not limited to:
Added 1 hour ago
SP
Activity Worker (Full-Time)
Senior Persons Living Connected
Toronto, ON · Scarborough, ON
- Full-time
Provides personal care to clients and responds to client emergencies as needed.
Added 1 hour ago
TG
Intermediate Draftsperson - Toro
Toro Group of Companies
Concord, ON
- Full-time
The Draftsperson reports directly to the CAD Manager at Toro Aluminum.
Added 2 hours ago
S
Digital Marketing Specialist, Email
Seequent
Vancouver, BC
- Full-time
Plan and execute email and nurture marketing activities, including webinar and event emails, product releases, and client communications
Added 2 hours ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Full-time
Reporting to the Care Manager Red Deer Supportive Living, in the role of Case Manger you will be responsible for coordinating and providing quality care to clients in the community. Using…
Added 2 hours ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…providing cancer services for Calgary and Southern Alberta. Reporting to the Unit Manager of Inpatient Oncology & Intensive Palliative Care the Registered Nurse (RN) will work on unit…
Added 2 hours ago
AH
Registered Nurse
Alberta Health Services
Sylvan Lake, AB
- Part-time
Reporting to the Care Manager, the Case Manager is responsible for directing the care of clients under the home care program. Using your strong assessment, organizational, and leadership…
Added 2 hours ago
S
Manager, Social Impact & Sustainability
sephora.com
Toronto, ON
- Full-time
Ready for a career glow-up? As Manager, Social Impact & Sustainability, you’ll bring our purpose to life across Canada - turning our commitments to people and planet into programs our…
Added 2 hours ago
QD
Sales Representative (New Homes), StreetSide
Qualico Developments Canada Ltd.
Edmonton, AB
- Full-time
Reporting to the Sales and Marketing Manager, as the Sales Representative you will handle the direct sale of new homes. You will also provide sales expertise and ensure existing and…
Added 2 hours ago
LH
Job Title Program Resource Worker
Lookout Housing + Health Society
Vancouver, BC
- Part-time
Observes guests and their environments to ensure the safety of guests and the premises by performing duties such as reporting unsafe conditions, incidents and/or behaviours, interacting…
Added 2 hours ago
CI
Gestionnaire principal de projet bilingue (Nucléaire) /Senior Project Manager (Nuclear)
Calian in Space & Technology
Trois-Rivières, QC
- Full-time
Added 2 hours ago
SL
Full-Time Concierge- Automotive Dealership
Stampede Leasing Ltd
Calgary, AB
- Full-time
As a key member of the Lexus of Calgary team, and reporting to the Sales Manager, the Full Time Concierge plays a vital role in creating a positive and professional experience for all…
Added 2 hours ago
H
Assessor Coordinator Degree
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: Reporting to the Manager and working as part of an interdisciplinary Primary Health Care and Mental Health and Addictions team, the Assessor Coordinator delivers the full…
Added 2 hours ago
ME
Technicien(ne) de Service en Chantier / Field Service Technician
MACLEAN ENGINEERING & MARKETING CO. LIMITED
Val d'Or, QC
- Full-time
…chantier sur la flotte d’équipement MacLean que possède le client. Il s’assure d’offrir une expertise technique et du support aux clients MacLean ainsi que d’effectuer les suivis au groupe…
Added 3 hours ago
NH
Maintenance Manager (Multiple Positions)
Nunavut Housing Corporation
BC · British Columbia, Canada
- $119,439.88 to $143,624.81 CAD / year
- Full-time
Reporting to the Local Housing Organization's Housing Manager or General Manager, this role is responsible for planning, coordinating, and overseeing daily maintenance operations for social…
Added 3 hours ago
NH
Maintenance Manager (Multiple Positions)
Nunavut Housing Corporation
ON · Ontario, Canada
- $119,439.88 to $143,624.81 CAD / year
- Full-time
Reporting to the Local Housing Organization's Housing Manager or General Manager, this role is responsible for planning, coordinating, and overseeing daily maintenance operations for social…
Added 3 hours ago
NH
Maintenance Manager (Multiple Positions)
Nunavut Housing Corporation
AB · Alberta, Canada
- $119,439.88 to $143,624.81 CAD / year
- Full-time
Reporting to the Local Housing Organization's Housing Manager or General Manager, this role is responsible for planning, coordinating, and overseeing daily maintenance operations for social…
Added 3 hours ago
J
B2B Sales Assistant Manager
Jobgether
Canada
- Contract
The B2B Sales Assistant Manager will lead and develop a high-performing sales team focused on helping business clients maximize growth through technology solutions and strategic account…
Added 3 hours ago
B
Account Manager I or II
BraunAbility
Field, BC
- Full-time
Commercial Area Sales Manager- Midwest Region
Added 3 hours ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
Manage client expectations, updates and buy-in, including representing Avanade at governance meetings.

Closed listing

S M Software Solutions Inc

RQ11723 – Solutions Designer – CRM – Senior

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 11, 2026
Posting language: English
Posted: Oct 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11723

We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal candidate will have expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, Lightning Web Components (LWC), and Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, and the Velocity Data Model. The successful candidate will contribute to complex CRM implementations, system integrations, accessibility compliance, technical documentation, testing, and application enhancements while ensuring alignment with business requirements, architecture frameworks, security standards, and Ontario Public Service (OPS) guidelines.

Role Snapshot

Job Title: RQ11723 – Solutions Designer – CRM – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 5700 Yonge Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 2, 2026
Estimated End Date: October 5, 2027
Business Days: 598.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaks
Security Level: CRJMC

Must Have

Demonstrated hands-on experience designing, supporting, developing, maintaining, and configuring Salesforce solutions.
Salesforce Certified Experience Cloud Consultant certification.
Experience with Velocity platform capabilities, including:

Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices and Procedures
Omni Scripts
Velocity Data Model
Salesforce.com Lightning Web Components (LWC)

Experience with Salesforce Dynamic Forms.
Experience implementing solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).

Description

Deliverables

The successful candidate will be responsible for the following deliverables:

Ensure accessibility standards are met in accordance with AODA.
Design hosting technology solutions based on the client's service specifications, standards, policies, and best practices.
Plan, implement, and support complex CRM systems.
Document processes and technical designs and update build books.
Configure and integrate Salesforce with other applications using web services or other mechanisms.
Ensure application solutions are developed and implemented in accordance with business requirements.
Design, develop, and implement web applications that work across modern browsers, various platforms, and mobile devices.
Conduct research and assess options for technical design issues.
Contribute to design and development project plans, including work breakdown structures and resource estimates.
Ensure unit testing meets expected functionality requirements.
Support user acceptance testing (UAT) and defect management.
Ensure compliance with architecture frameworks, system standards, and Agile Development Methodology.
Apply leading-edge technologies and design criteria, including usability, security, and privacy for web and mobile applications.
Provide knowledge transfer and documentation as prescribed by the Project Manager and Manager.
Develop and maintain system design models, program code, technical documentation, and specifications.
Ensure application solutions are developed and implemented in accordance with business requirements.

Experience And Skill Set Requirements

Public Sector Experience - 5%
Maintain and support healthcare systems, including Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and systems compliant with Ontario Healthcare Reporting Standards (OHRS).
Understand personal health information protection legislation and its application to healthcare systems containing personal health information.
Salesforce Experience - 30%
Design and configure Salesforce solutions using hands-on implementation experience.
Hold Salesforce certifications, including Platform Developer I, Omni Studio Developer, Experience Cloud Consultant, and Administrator.
Develop and maintain Lightning Web Components (LWC).
Configure and implement Salesforce Dynamic Forms.
Design, Analysis, Development and Configuration - 35%
Support, develop, maintain, and configure Salesforce solutions.
Configure and troubleshoot Salesforce implementations and integrations with subsidiary systems in development and production environments.
Integrate Salesforce with other applications using web services and other integration mechanisms.
Design and support prototypes and proof of concepts.
Perform root cause analysis to troubleshoot and resolve defects, incidents, and technical issues.
Document build books, collaborate with implementation teams, and define performance measures for new environments.
Conduct fit-gap analysis between high-level requirements and Salesforce Public Sector capabilities.
Perform diagnostics and identify appropriate approaches to incident management.
Implement solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).
Work with Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Velocity Data Model, and Salesforce Lightning Web Components (LWC).
Integrate Salesforce with internal applications.
Apply knowledge of Salesforce security settings, governor limits, and platform limitations.
Implement Continuous Integration and Continuous Delivery (CI/CD) practices in Salesforce projects.
Work in Agile environments using epics, user stories, features, and story points.
Apply knowledge of MuleSoft integration technologies.
Management and Communication Skills - 15%
Demonstrate strong verbal and written communication skills.
Apply effective interpersonal and negotiation skills.
Engage stakeholders using strong consulting and relationship management skills.
Monitor project progress, resolve issues, and report regularly to business and I&IT management decision-makers.
Develop and support training and communication materials for large-scale system implementations.
Collaborate effectively as a team player and consistently meet project deadlines.
Analytical and Problem-Solving Skills - 15%
Apply excellent analytical, problem-solving, and decision-making skills.
Demonstrate strong troubleshooting and analytical capabilities.
Analyse and resolve issues involving system applications, hardware, software, and telecommunications.
Provide application fixes to support user acceptance testing (UAT) and deployment activities.
Support testing and deployment processes to ensure successful implementation.
Demonstrate motivation, flexibility, attention to detail, creativity, and perseverance.
Apply strong organizational and multitasking skills while consistently meeting strict deadlines.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 14, 2026, at 11:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

This position is listed as Onsite. The resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

Extension/Amendment Attestation: Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original Statement of Work (SOW).

HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design, configure, develop, integrate, and support Salesforce CRM solutions, including Experience Cloud, Dynamic Forms, Lightning Web Components, and Velocity capabilities. Ensure accessibility, security, and architectural compliance while documenting technical designs, supporting testing and deployment, and collaborating with stakeholders and project teams.

Requirements

The role requires hands-on Salesforce solution design and implementation experience, Salesforce Experience Cloud Consultant certification, and experience with Velocity capabilities, Lightning Web Components, Dynamic Forms, and AODA-compliant solutions. Candidates should also bring strong integration, troubleshooting, Agile delivery, communication, and analytical skills; public-sector and healthcare systems experience is included in the requirements.

Skills

Salesforce
Salesforce Experience Cloud
Salesforce Dynamic Forms
Lightning Web Components
Velocity Platform
Salesforce Integration
AODA Accessibility Compliance
Salesforce Configuration and Development
MuleSoft
CI/CD
Agile Development
Technical Documentation
Testing and Defect Management
Troubleshooting and Root Cause Analysis
Stakeholder Communication
Healthcare Systems

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce OmniStudio Developer
Salesforce Administrator
Experience Cloud
Dynamic Forms
Lightning Web Components
Velocity Platform
Flex Cards
Data Raptors
Integration Procedures
Calculation Matrices and Procedures
Omni Scripts
Velocity Data Model
MuleSoft
AODA
Ontario Public Service
Healthcare Systems
Electronic Medical Records
Hospital Information Systems
Ontario Healthcare Reporting Standards
Personal Health Information Protection
Web Services
CI/CD
Agile Development Methodology
User Acceptance Testing
Accessibility Compliance
Salesforce Security
Governor Limits

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