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Added 3 mins ago
SM
Investor Services Specialist
Standish Management UK
Halifax, NS
- Full-time
Exciting opportunity for a client services professional to join a rapidly growing fund accounting firm. The Investor Services Specialist plays a key role in client engagement, building…
Added 3 mins ago
H
Anti-Money Laundering Specialist
Hays
Toronto, ON
- Contract
Review client and product requests to ensure compliance with AML and regulatory requirements.
Added 3 mins ago
TG
Post-Trade Onboarding & Operations Specialist (Contract)
TMX Group
Toronto, ON
- $70 to $75 CAD / hour
- Full-time
The Post-Trade Onboarding & Operations Specialist is a master at increasing product adoption and enabling customers' success through in-depth product understanding. They greet new customers…
Added 3 mins ago
PG
Benefits Analyst
Penmore Group of Companies
Vaughan, ON
- Full-time
The Implementation Specialist, TPA Services is a hybrid role that combines third-party administrator (TPA) implementation management with ongoing group benefits client service and Benefits…
Added 3 mins ago
R
Banking Advisor- EN
RBC
L'Ancienne-Lorette, QC
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 4 mins ago
Project Manager, Digital Media
AutoTrader.ca
Toronto, ON
…developers to ensure the final product is consistent with the client's vision. Ensure key stakeholders, agencies and clients are onboarded and comprehend, and adhere to the workback…
Added 4 mins ago
VP
Family Medicine Specialist/Student SME - AI Model Evaluation (Canada)
Volga Partners
Remote, Canada
- $15 to $35 USD / hour
- Other
- Remote
Added 15 mins ago
RB
Banking Advisor
Royal Bank of Canada
L'Ancienne-Lorette, QC
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 17 mins ago
K
Contract Specialist
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · Moncton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Boisbriand, QC · Brossard, QC · Laval, QC · Mont-Royal, QC · Quebec, QC · Regina, SK · Saskatoon, SK · Langley, British Columbia · Edmonton, Alberta · Kanata, Ontario · Mount Royal, Quebec
- Full-time
Reporting to the National Leader of the Contract Labour Office (CLO), the CLO Specialist will execute processes related to external resources – during the initial setup, while on contract,…
Added 17 mins ago
K
Specialist – Canadian Corporate Tax
KPMG
Vancouver, BC
- Full-time
…identifying and implementing tax saving opportunities. The Tax Specialist will help service our large client base by providing planning and compliance-related tax services, while having the…
Added 32 mins ago
V
AP Specialist - 1 -2 Month Contract
Vaco
Toronto, ON
- $25 to $27 CAD / hour
- Contract
This position for employment is for a current vacancy with Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered…
Added 32 mins ago
ME
BIM Coordinator - MECT
Mass. Electric Construction Co.
Toronto, ON
- Full-time
As a BIM Specialist at Kiewit, you will play a pivotal role in our project workflows by serving as the expert in design technology tools. Your responsibilities will encompass complex…
Added 32 mins ago
QM
Spécialiste des comptes recevables / Accounts Receivable Specialist
Quantum Management Services Ltd.
Vaudreuil-Dorion, QC
- Full-time
Our client, a well-established and growing organization, is seeking an Accounts Receivable Specialist to join their team.
Added 32 mins ago
KC
Specialist - Canadian Corporate Tax
KPMG Canada
Vancouver, BC
- $74,997 to $99,000 CAD / year
- Full-time
…identifying and implementing tax saving opportunities. The Tax Specialist will help service our large client base by providing planning and compliance-related tax services, while having the…
Added 34 mins ago
Cultural Wellness Worker
Musqueam Indian Band
Vancouver, BC
Assist in facilitating open communication with community members and their families (participating in client consultations, family meetings, etc.)
Added 34 mins ago
R
Mortgage Specialist
RBC
Vancouver, BC
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 35 mins ago
Bilingual Inside Sales Representative - Hybrid working model
SPI Santé Sécurité / SPI Health and Safety
Blainville, QC
The Sales Development Specialist plays a key role at the intersection of marketing and sales. Their goal is to convert leads generated by marketing initiatives into qualified sales…
Added 47 mins ago
A
A220 Customer Operations Specialist - Spécialiste des Opérations clients
Airbus
Mirabel, QC · Montreal, QC
- Full-time
…l'environnement pour qu'elle devienne un produit unique ou une expérience client exceptionnelle. Vos idées sont notre…
Added 1 hour ago
MN
Signaling Engineer
Matchtech North America
ON · Ontario, Canada
- Full-time
…Manager, Rail Systems Engineering, the Senior Signals Engineer / Specialist will work collaboratively with a team of Chief Engineers and Specialists across rail systems disciplines (Systems…
Added 1 hour ago
MN
Safety Consultant
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Matchtech is working with a key client in Toronto to support the recruitment of a number of System Safety Assurance Consultants. These roles are open to various grades/levels and offering…
Added 1 hour ago
MN
Test Engineer
Matchtech North America
AB · Alberta, Canada
- Contract
atchtech are working with a key client to support the recruitment of a Testing & Commissioning Engineer / Specialist – Light Rail Transit to work on high profile railway projects in…
Added 1 hour ago
Safety Specialist
Kiewit
Toronto, ON
Coordinating and presenting safety training to support client requirements including new hire orientation, fall protection, confined space, lockout/tagout and repertory.
Added 1 hour ago
Document Controls Specialist - Construction
Kiewit
Oakville, ON · Toronto, ON
As the Document Control Specialist, you will manage and lead the document control team for a major transportation infrastructure project. You will be responsible for establishing document…
Added 1 hour ago
Senior Risk Assessment Specialist
WSP
Mississauga, ON
As a Senior Risk Assessment Specialist within WSP's Environmental Risk Assessment practice, you will help shape environmental risk management across Canada. You will provide technical…
Added 1 hour ago
C
ADAS Performance Specialist
Collabera
Windsor, ON
- $40 to $41 CAD / hour
- Contract
We are looking for an ADAS Performance Specialist to support the development and validation of Advanced Driver Assistance Systems (ADAS). This role focuses on vehicle performance,…

S M Software Solutions Inc

RQ11732 – Training Specialist – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 17, 2026
Posting language: English
Posted: Oct 18, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11732

We are seeking a Senior Training Specialist with extensive experience in adult education, technical training, audio-visual technologies, and video conferencing systems. The ideal candidate will have strong instructional design, communication, and technical documentation skills, along with the ability to translate complex technical concepts into clear, practical learning materials. The successful candidate will support the planning, development, delivery, evaluation, and continuous improvement of training programs for Justice Video Network (JVN) technologies, including e-learning modules, user manuals, on-site training, and virtual training sessions.

Role Snapshot

Job Title: RQ11732 – Training Specialist – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 21 College Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 9, 2026
Estimated End Date: October 5, 2027
Business Days: 233.00
Extension: 142.00
Hours: 7.25 hours per day
Security Level: CRJMC

Must Have

Hands-on technical expertise and deep familiarity with audio-visual and video conferencing hardware and platforms.
Strong writing skills for creating training materials and user manuals, with excellent attention to detail.
A scenario-based and practical teaching style incorporating real-world use cases.
Ability to translate complex technical terminology into plain, easy-to-understand language.

Description

The successful candidate will coordinate and provide leadership for the planning, design, development, delivery, evaluation, and support of training programs and materials for Justice Video Network (JVN) technologies. This includes e-learning modules, training manuals, user guides, and other learning resources to support technology users.

The role requires delivering on-site and virtual training to JVN end-users, coordinating the development of graphic user interface designs and user acceptance test cases, and coordinating user acceptance testing activities.

Key Responsibilities And Required Experience Include

Training Needs Assessment, Analysis and Planning.
Training Design, Development and Evaluation.
Training Delivery and Administration.
Business Analysis and User Acceptance Testing.
Reviewing control system graphic user interfaces based on business requirements.
Developing interactive e-learning modules.
Applying knowledge of adult education principles and practices, including learning needs assessment, program design, and development strategies and methods.
Demonstrating experience with software applications, including word processing, spreadsheets, presentation software, web-based facilitation tools and practices, and e-learning software.
Delivering motivational training to various technology users.
Preparing and delivering reports, training materials, and associated communication products.
Tailoring training delivery methods to meet the needs of different user groups.
Demonstrating experience with Adobe Captivate.
Understanding AODA requirements for interactive e-learning materials and written manuals.
Having at least 5 years of audio and video conferencing technology experience.
Having at least 10 years of adult training experience.

Experience And Skill Set Requirements

Training, Business Analysis and E-learning Modules Creation Skills - 30%
Deliver in-person training to groups and individuals.
Deliver remote training to groups and individuals.
Demonstrate strong oral and written communication skills.
Apply effective interpersonal, consultative, and facilitation skills.
Prepare and review paper-based and electronic training materials, support materials, and user manuals.
Technical Skills - 35%
Demonstrate proficiency in video conferencing technology, including both hardware and software.
Possess experience and familiarity with audio and video technology, including:

Cameras.
Displays.
Microphones.
Audio amplification equipment.
Audio and video input and output connectors.
Touch panel controllers.

Communication - 30%
Ability to explain complex concepts in a clear, concise, and engaging manner.
Strong presentation skills for delivering training sessions to diverse audiences.
Active listening skills to understand learner needs and respond appropriately.
Confident speaking style with appropriate tone and pacing.
Proficiency in creating training materials, guides, and documentation that are easy to understand.
Ability to write clear and professional emails and reports.
Skilled in facilitating discussions and encouraging participation.
Empathy and adaptability to different learning styles and cultural backgrounds.
Skilled in asking probing questions to assess understanding and encourage critical thinking.
Public Sector Experience - 5%
Minimum of 5 years of public sector experience.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 21, 2026, at 1:00 PM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

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Note

Onsite - 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

Apply About employer

More about this job

Responsibilities

Plan, design, develop, deliver, evaluate, and continuously improve training programs and learning materials for Justice Video Network technologies, including e-learning modules, manuals, and user guides. Deliver on-site and virtual training, coordinate user interface design and user acceptance testing, and prepare related reports and communications.

Requirements

Requires at least 10 years of adult training experience, at least 5 years of audio and video conferencing technology experience, and at least 5 years of public sector experience. Candidates should have hands-on expertise with video conferencing and audio-visual equipment, strong instructional design and writing skills, experience with Adobe Captivate, and knowledge of AODA requirements for learning materials.

Skills

Adult Education
Training Needs Assessment
Instructional Design
Training Program Development
In-Person Training
Virtual Training
E-Learning Development
Adobe Captivate
Video Conferencing Technology
Audio-Visual Hardware
Technical Documentation
Business Analysis
User Acceptance Testing
Communication
Facilitation
AODA Accessibility

Visa sponsorship

Not detected in the job text

Keywords

Justice Video Network
Adult Education
Training Needs Assessment
Instructional Design
Training Program Evaluation
E-Learning Modules
Adobe Captivate
AODA
Video Conferencing
Audio-Visual Technology
Cameras
Displays
Microphones
Audio Amplification Equipment
Audio And Video Connectors
Touch Panel Controllers
User Manuals
User Guides
Business Analysis
User Acceptance Testing
Graphic User Interfaces
Word Processing
Spreadsheets
Presentation Software
Web-Based Facilitation
Technical Documentation
Public Sector

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