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Added 1 hour ago
JF
Spécialiste en Acquisition de Talents Bilingue / Bilingual Talent Acquisition Specialist
JG fruits et légumes
Chambly, QC · J.G. Rive-Sud & Legumes Inc-Québec-JGL
- Full-time
Compétences : orientation action et résultats, collaboration, engagement client, communication, efficacité interpersonnelle, autogestion, gestion des talents.
Added 1 hour ago
Senior Specialist Labour Relations
Canada Post - Postes Canada
Ottawa, ON
The Senior Specialist Labour Relations is responsible for leading all Labour Relations activities within their assigned area of responsibility while providing specialist advice and guidance…
Added 3 hours ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11822
Added 3 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11743
Added 3 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11742
Added 4 hours ago
BT
Accounting Technician, Private Enterprise
Baker Tilly Canada
Dartmouth, NS
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 4 hours ago
BT
Co-op Student (8-month)
Baker Tilly Canada
Emerald Park, SK
- Contract
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 4 hours ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 4 hours ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 4 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 4 hours ago
BT
Accounting and Assurance Manager
Baker Tilly Canada
Leamington, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 8 hours ago
SB
Sales Specialist | Photography Studio | $67,000–$75,000
Studio Belle
Calgary, AB
- Full-time
This is not just booking role, and it is not a retail role. It is the most important relationship in a client's Studio Belle journey, held by one person from beginning to end.
Added 8 hours ago
WS
Service Centre Outbound Specialist (Fixed Term)
WCG Services
Toronto, ON
- Full-time
The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure…
Added 9 hours ago
I
Sales And Branding Specialist
INDI&I
Markham, ON
- Full-time
Role Description The Sales and Branding Specialist is a full-time, on-site role based in Markham, ON. This role is responsible for promoting INDI&I’s products and services, building brand…
Added 10 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 10 hours ago
BT
Senior Manager Audit and Assurance
Baker Tilly Canada
Owen Sound, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 10 hours ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 11 hours ago
BV
Administrative Assistant
Brand Vision
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
Attend sales calls, take accurate notes, and document client needs, decisions, and next steps.
Added 13 hours ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The City requires a Senior IBM Maximo Manage Specialist to provide hands-on functional, configuration, and implementation expertise for the City's IBM Maximo Manage implementation for the…
Added 13 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 13 hours ago
SM
RQ00812 – Business Intelligence Specialist – Oracle – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Intelligence Specialist – Oracle with strong expertise in Oracle, Python, AWS Glue Python Shell, AWS Database Migration Service (AWS DMS), Amazon Redshift,…
Added 13 hours ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11822
Added 13 hours ago
SM
RQ00789 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in quality assurance, software testing, test automation, and enterprise application validation. The ideal…
Added 14 hours ago
ED
Technical Support & Inside Sales Specialist (VFD / Servo Drives)
Eura Drives Canada
Toronto, ON · North York, ON
- Part-time
…the gap between deep technical troubleshooting and commercial client…
Added 14 hours ago
P
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Supervise activities of specialist chefs, chefs, cooks and other kitchen workers

S M Software Solutions Inc

RQ11732 – Training Specialist – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 17, 2026
Posting language: English
Posted: Oct 18, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11732

We are seeking a Senior Training Specialist with extensive experience in adult education, technical training, audio-visual technologies, and video conferencing systems. The ideal candidate will have strong instructional design, communication, and technical documentation skills, along with the ability to translate complex technical concepts into clear, practical learning materials. The successful candidate will support the planning, development, delivery, evaluation, and continuous improvement of training programs for Justice Video Network (JVN) technologies, including e-learning modules, user manuals, on-site training, and virtual training sessions.

Role Snapshot

Job Title: RQ11732 – Training Specialist – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 21 College Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 9, 2026
Estimated End Date: October 5, 2027
Business Days: 233.00
Extension: 142.00
Hours: 7.25 hours per day
Security Level: CRJMC

Must Have

Hands-on technical expertise and deep familiarity with audio-visual and video conferencing hardware and platforms.
Strong writing skills for creating training materials and user manuals, with excellent attention to detail.
A scenario-based and practical teaching style incorporating real-world use cases.
Ability to translate complex technical terminology into plain, easy-to-understand language.

Description

The successful candidate will coordinate and provide leadership for the planning, design, development, delivery, evaluation, and support of training programs and materials for Justice Video Network (JVN) technologies. This includes e-learning modules, training manuals, user guides, and other learning resources to support technology users.

The role requires delivering on-site and virtual training to JVN end-users, coordinating the development of graphic user interface designs and user acceptance test cases, and coordinating user acceptance testing activities.

Key Responsibilities And Required Experience Include

Training Needs Assessment, Analysis and Planning.
Training Design, Development and Evaluation.
Training Delivery and Administration.
Business Analysis and User Acceptance Testing.
Reviewing control system graphic user interfaces based on business requirements.
Developing interactive e-learning modules.
Applying knowledge of adult education principles and practices, including learning needs assessment, program design, and development strategies and methods.
Demonstrating experience with software applications, including word processing, spreadsheets, presentation software, web-based facilitation tools and practices, and e-learning software.
Delivering motivational training to various technology users.
Preparing and delivering reports, training materials, and associated communication products.
Tailoring training delivery methods to meet the needs of different user groups.
Demonstrating experience with Adobe Captivate.
Understanding AODA requirements for interactive e-learning materials and written manuals.
Having at least 5 years of audio and video conferencing technology experience.
Having at least 10 years of adult training experience.

Experience And Skill Set Requirements

Training, Business Analysis and E-learning Modules Creation Skills - 30%
Deliver in-person training to groups and individuals.
Deliver remote training to groups and individuals.
Demonstrate strong oral and written communication skills.
Apply effective interpersonal, consultative, and facilitation skills.
Prepare and review paper-based and electronic training materials, support materials, and user manuals.
Technical Skills - 35%
Demonstrate proficiency in video conferencing technology, including both hardware and software.
Possess experience and familiarity with audio and video technology, including:
- Cameras.
- Displays.
- Microphones.
- Audio amplification equipment.
- Audio and video input and output connectors.
- Touch panel controllers.
Communication - 30%
Ability to explain complex concepts in a clear, concise, and engaging manner.
Strong presentation skills for delivering training sessions to diverse audiences.
Active listening skills to understand learner needs and respond appropriately.
Confident speaking style with appropriate tone and pacing.
Proficiency in creating training materials, guides, and documentation that are easy to understand.
Ability to write clear and professional emails and reports.
Skilled in facilitating discussions and encouraging participation.
Empathy and adaptability to different learning styles and cultural backgrounds.
Skilled in asking probing questions to assess understanding and encourage critical thinking.
Public Sector Experience - 5%
Minimum of 5 years of public sector experience.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 21, 2026, at 1:00 PM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Note

Onsite - 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Plan, design, develop, deliver, evaluate, and continuously improve training programs and learning materials for Justice Video Network technologies, including e-learning, manuals, and user guides. Deliver on-site and virtual training, and coordinate graphic user interface design, user acceptance test cases, and testing activities.

Requirements

Requires at least 10 years of adult training experience, at least 5 years of audio and video conferencing technology experience, and at least 5 years of public sector experience. Candidates should have hands-on audio-visual and video conferencing expertise, strong instructional design and communication skills, experience with Adobe Captivate, and knowledge of AODA requirements for learning materials.

Skills

Adult Education
Training Needs Assessment
Instructional Design
Training Delivery
E-Learning Development
Adobe Captivate
Video Conferencing Technology
Audio-Visual Hardware
Technical Documentation
Business Analysis
User Acceptance Testing
Accessibility (AODA)
Facilitation
Communication
Presentation Skills
Public Sector Experience

Visa sponsorship

Not detected in the job text

Keywords

Justice Video Network
Adult Education
Training Needs Assessment
Instructional Design
E-Learning
Adobe Captivate
AODA
Video Conferencing
Audio-Visual Technology
Cameras
Displays
Microphones
Audio Amplification Equipment
Audio and Video Connectors
Touch Panel Controllers
Technical Documentation
User Manuals
Business Analysis
User Acceptance Testing
Graphic User Interfaces
Web-Based Facilitation
Training Evaluation
On-Site Training
Virtual Training
Public Sector

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