Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 2 hours ago
LH
Product Manager, Referral Management
Lifemark Health Group
Brampton, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 2 hours ago
LH
Product Manager, Referral Management
Lifemark Health Group
Toronto, ON · North York, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 2 hours ago
AC
CRM & CDP Technical - Integration Analyst
Air Canada Vacations
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 3 hours ago
BI
Investment Bank Diversified Industries, Analyst
Barclays Investment Bank
Toronto, ON
- Full-time
…and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical…
Added 3 hours ago
PS
Financial Technical Analyst
Publicis Sapient
Toronto, ON
- $100,000 to $145,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 4 hours ago
OD
Salesforce Product Manager
OSI Digital
Toronto, ON
- $40,000 to $110,000 CAD / year
- Full-time
This Product Manager role is supported by a dedicated Business Analyst on the same initiative, and the two roles are complementary, not overlapping:
Added 4 hours ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Vancouver, BC
- $40,000 to $80,000 CAD / year
- Full-time
…the features being developed. They will occasionally leverage analyst and administrator skills when needed. They will assist in clarifying acceptance criteria for running manual and…
Added 4 hours ago
OD
Salesforce Product Manager
OSI Digital
Vancouver, BC
- $40,000 to $110,000 CAD / year
- Full-time
This Product Manager role is supported by a dedicated Business Analyst on the same initiative, and the two roles are complementary, not overlapping:
Added 4 hours ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Toronto, ON
- $40,000 to $80,000 CAD / year
- Full-time
…the features being developed. They will occasionally leverage analyst and administrator skills when needed. They will assist in clarifying acceptance criteria for running manual and…
Added 5 hours ago
H
Geographic Information Systems(GIS) Analyst
HCLTech
AB · Edmonton, AB
- $102,000 to $138,000 CAD / year
- Full-time
…innovative solutions and global impact. With a commitment to driving digital transformation, HCLTech partners with organizations across industries to deliver cutting-edge IT services,…
Added 5 hours ago
IG
Jr. Product Owner
Insight Global
Toronto, ON
- $45 to $55 CAD / hour
- Contract
…focused on the stability, resiliency, and performance of a digital business banking platform. The Product Owner will work closely with senior product leadership and technical teams to…
Added 5 hours ago
CRM & CDP Technical - Integration Analyst
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 6 hours ago
B
Cybersecurity Operations Analyst
BRP
Valcourt, QC
- Full-time
The Cybersecurity Operations Analyst is responsible for monitoring, detecting, investigating, and responding to cybersecurity threats across the organization’s IT environment. This role…
Added 6 hours ago
FI
Senior Business Analyst
FP Inc.
Toronto, ON
- Contract
You will be responsible for business and systems analysis activities on medium to large size Digital projects.
Added 7 hours ago
K
Senior Analyst, Analytics & Insights
Klick
Toronto, ON
- Full-time
…understand performance and guide business decisions. The Senior Analyst translates complex datasets into actionable insights, partners with technical teams to ensure data quality, and…
Added 7 hours ago
A
Retail POS Analyst
Akkodis
Calgary, AB
- Contract
We are looking for a Retail POS Analyst to support and troubleshoot integrations between retail petroleum POS systems and enterprise applications.
Added 7 hours ago
K
Senior Analyst, Analytics & Insights
Klick
Toronto, ON
- Full-time
…understand performance and guide business decisions. The Senior Analyst translates complex datasets into actionable insights, partners with technical teams to ensure data quality, and…
Added 7 hours ago
TG
C++ Programmer Analyst (12-month contract)
TMX Group
Montreal, QC
- Full-time
Technical Design: Develop technical designs for complex features, both client and server-side, to support new financial instruments.
Added 7 hours ago
C
Power BI Developer
Capgemini
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Summary requires 2 to 3 days per week in North York, Ontario
Added 8 hours ago
T
Circuit Analyst
TechInsights
Ottawa, ON
- Full-time
…skilled engineer with a broad range of fundamental analog and digital circuits, you will play a key role in achieving our goals. This is an existing role with many dimensions that will…
Added 9 hours ago
A
Manual QA Analyst
Altis
Mississauga, ON
- $60 to $70 CAD / hour
- Contract
Are you a detail-oriented QA Analyst who enjoys solving problems and delivering reliable technology solutions? We're looking for an experienced QA professional to join a collaborative team…
Added 9 hours ago
CM
Associate Content Analyst
Critical Mass
Calgary, AB
- Full-time
…analytical, organizational, and creative skills. As a budding Content Analyst professional at Critical Mass, you’ll have the opportunity to help guide the process of developing, organizing…
Added 10 hours ago
TD
Senior Financial Reporting Analyst
Tetra Digital Group
Toronto, ON
- Full-time
Tetra Digital Group is Canada’s leading institutional digital asset infrastructure provider.
Added 10 hours ago
B
SimCorp Business Analyst
Bridgenext
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Must Have Skills
Added 10 hours ago
AG
Associate Content Analyst
Adelphi Group
Calgary, AB
- Full-time
…analytical, organizational, and creative skills. As a budding Content Analyst professional at Critical Mass, you’ll have the opportunity to help guide the process of developing, organizing…

S M Software Solutions Inc

RQ11735 – Business Analyst – Senior (Onsite)

Toronto, ON, Canada

Internship

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Internship
Apply by: Dec 7, 2026
Posting language: English
Posted: Nov 7, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735

We are seeking an experienced Senior Business Analyst with strong expertise in business analysis, stakeholder engagement, organizational change management, training development, and digital transformation initiatives. The ideal candidate will have experience working with multiple ministries, diverse stakeholder groups, operational teams, and subject-matter experts to assess existing training practices and support the transition to new training and operating models. The successful candidate will lead requirements gathering, facilitate workshops, document current-state and future-state processes, assess business impacts and organizational readiness, develop transition strategies, and create and deliver comprehensive training and operational documentation. This role requires excellent communication, analytical, facilitation, and problem-solving skills, with a strong focus on stakeholder understanding, successful implementation, and sustained adoption.

Role Snapshot

Job Title: RQ11735 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 9, 2026
Estimated End Date: September 28, 2027
Business Days: 225.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience leading analysis for large-scale digital initiatives.
Experience documenting requirements, user stories, process models, business rules, and acceptance criteria.
Experience assessing services for integration with shared platforms and reusable capabilities.
Experience working in Agile or hybrid teams and supporting backlog, testing, release, and implementation activities.
Experience coordinating deliverables across business and technical teams.

Description

The Senior Business Analyst partners with multiple ministry stakeholders, program areas, subject-matter experts, operational teams, and project leads to assess current training practices and support the transition to a new training and operating model.

The role combines senior business analysis, facilitation, training development, communications, and change-management expertise to turn diverse and sometimes ambiguous stakeholder input into a practical path forward.

The Senior Business Analyst documents current-state processes and pain points, assesses impacts and readiness, develops transition and adoption approaches, and prepares clear recommendations for leadership.

The role creates and delivers high-quality training and operational documentation, supports knowledge transfer and post-implementation adoption, and monitors feedback and outcomes to improve the model over time.

Success is measured not only by completion of project deliverables, but by stakeholder understanding, sustained adoption, and the ability of ministry teams to operate effectively under the new model.

Experience

Experience leading business analysis, organizational change, training, or transformation activities across multiple ministries, programs, or complex stakeholder groups.
Experience engaging executives, managers, subject-matter experts, operational staff, and end users to understand current practices, challenges, business needs, and readiness for change.
Experience facilitating workshops, discovery sessions, interviews, working groups, and decision-making discussions that build consensus and produce actionable outcomes.
Experience documenting and analysing current-state training processes, workflows, roles, pain points, gaps, and dependencies.
Experience assessing business impacts, stakeholder impacts, risks, dependencies, readiness, and barriers to adoption.
Experience developing future-state processes, transition plans, implementation roadmaps, change strategies, adoption measures, and mitigation approaches.
Experience creating training curricula, presentation materials, facilitator guides, user guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience translating complex processes, policies, and technical information into clear, concise, user-friendly content for different audiences.
Experience delivering instructor-led or virtual training, demonstrations, knowledge-transfer sessions, coaching, and train-the-trainer activities.
Experience providing post-implementation support, gathering feedback, troubleshooting adoption issues, and improving training content and delivery methods.
Experience preparing executive summaries, briefing materials, presentations, recommendations, status updates, and implementation reporting.
Experience managing competing priorities, working independently with limited direction, and producing polished deliverables within established timelines.

General Skills / Duties

Build trusted working relationships with ministry partners, subject-matter experts, project teams, leaders, and end users.
Plan and facilitate workshops, discovery sessions, interviews, meetings, and working groups to gather information and build agreement.
Document current-state training practices, processes, workflows, roles, tools, pain points, and business requirements.
Analyse stakeholder input and supporting information to identify gaps, improvement opportunities, risks, dependencies, and readiness considerations.
Synthesize large volumes of information into clear findings, practical options, recommendations, and decisions for project and executive leadership.
Define future-state training processes and support ministries in moving from current practices to the new training and operating model.
Develop transition plans, implementation roadmaps, stakeholder-impact assessments, change-adoption strategies, mitigation measures, and progress indicators.
Create and maintain training materials, user guides, facilitator guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Ensure training and operational content aligns with organizational standards, approved processes, business objectives, accessibility requirements, and audience needs.
Deliver training, demonstrations, coaching, knowledge-transfer activities, and train-the-trainer sessions to ministry stakeholders and end users.
Provide post-implementation support, respond to questions, troubleshoot adoption issues, and recommend adjustments based on feedback and observed outcomes.
Monitor adoption progress and maintain documentation throughout implementation and post-launch support.
Prepare executive summaries, briefing notes, presentations, status reports, risk updates, and recommendations.
Communicate complex findings, implementation progress, risks, and required decisions in a concise and actionable manner.

Experience And Skill Set Requirements

Stakeholder Engagement and Facilitation – 25%
Experience engaging diverse ministry stakeholders and building productive relationships across organizational boundaries.
Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions.
Ability to establish trust and communicate effectively with executives, managers, subject-matter experts, and front-line staff.
Business Analysis and Assessment – 25%
Experience gathering requirements, mapping processes, identifying pain points, and assessing impacts, risks, dependencies, and readiness.
Ability to synthesize ambiguous or high-volume information into clear findings, practical options, and implementable recommendations.
Strong critical-thinking, problem-solving, and independent work-management skills.
Training Development and Delivery – 25%
Experience developing polished training materials, user guides, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience delivering training, coaching, knowledge transfer, and train-the-trainer sessions.
Ability to translate complex business processes into clear, accessible, and audience-appropriate content.
Change Management, Communications, and Adoption – 25%
Experience developing transition plans, implementation roadmaps, change strategies, stakeholder-impact assessments, and adoption measures.
Experience providing post-implementation support, monitoring adoption, gathering feedback, and refining training and transition approaches.
Excellent written, verbal, presentation, and executive-communication skills, with a focus on sustained business outcomes.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, November 10, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

For daily job updates, you can also join our WhatsApp group using the link below:

Join our WhatsApp Group

Additional Information

Onsite Requirement: 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead business analysis and stakeholder engagement to assess current training practices, document processes and impacts, and support the transition to a new training and operating model. Develop and deliver training and operational materials, transition and adoption plans, and leadership updates, while supporting implementation and improving adoption based on feedback.

Requirements

The role requires experience leading business analysis, change, training, or transformation work across complex stakeholder groups, including requirements gathering, process analysis, impact assessment, and facilitation. Candidates should also have experience developing and delivering training, supporting Agile or hybrid implementation activities, coordinating business and technical teams, and communicating recommendations clearly.

Skills

Stakeholder Engagement
Workshop Facilitation
Business Analysis
Requirements Gathering
Process Mapping
Impact Assessment
Organizational Change Management
Training Development
Training Delivery
Change Adoption
Communications
Agile
Backlog Management
Testing Support
Release Support
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Digital Transformation
Stakeholder Engagement
Requirements Gathering
User Stories
Process Models
Business Rules
Acceptance Criteria
Shared Platforms
Reusable Capabilities
Agile
Hybrid Teams
Backlog Management
Testing
Release Management
Implementation
Organizational Change Management
Training Development
Training Delivery
Current-State Analysis
Future-State Processes
Business Impact Assessment
Organizational Readiness
Transition Planning
Adoption Measures
Knowledge Transfer
Train-The-Trainer
Standard Operating Procedures
Accessibility
Executive Reporting

Report this job

Work requirements

Jobs in Canada