Jobs in Canada

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Added 2 hours ago
Course Designer & Trainer
R W Tomlinson
Ottawa, ON
…accommodation at any stage of the application process or want more information on our accommodation policies. We are committed to leveraging the latest technology to enhance our recruitment…
Added 3 hours ago
PH
Mammography Supervisor, Radiological Technologist, Medical Imaging S2 Up to 8 FTE
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Vancouver, BC
- Full-time
…development projects, participates in the management of computerized information systems and maintains inventory of supplies. The Supervisor performs technical/special procedures when…
Added 8 hours ago
Instructor - Psychiatric Nursing
Bow Valley College
Calgary, AB
…meaningful careers in health care, social services, business, technology, and creative industries. Every program has a Work Integrated Learning requirement, ensuring students contribute to…
Added 10 hours ago
BU
Teaching Assistant MPHA 5P17 Winter D5
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Applicants must have a Master’s degree; PhD preferred · The successful applicant must have knowledge of the following software and programming platforms:
Added 11 hours ago
CF
Fitness and Sports Instructor (7)
Canadian Forces Morale and Welfare Services
Frankford, ON
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 12 hours ago
CF
Fitness and Sports Instructor (7)
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Trenton, NS
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 16 hours ago
UO
Writing Instructor (Winter 2027) - EMERGENCY POSTING
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Internship
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Added 16 hours ago
UO
Sessional Instructor - Applied Social Psychology
University of Niagara Falls Canada
Niagara Falls, ON
- Full-time
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Added 17 hours ago
BV
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Bow Valley College
Calgary, AB
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Added 20 hours ago
BC
Assistant Instructor, Prosthetics and Orthotics
British Columbia Institute of Technology
Burnaby, BC
- $72,334 to $98,815 CAD / year
- Contract
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Added 21 hours ago
SA
Rail Conductor Instructor
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
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Added 22 hours ago
KP
Horticulture Apprenticeship QFL - Competition ID: 4893
Kwantlen Polytechnic University
Langley (District), BC · City of Langley, BC
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For more information about the Faculty of Science, please visit our website at: kpu.ca/science
Added 22 hours ago
NC
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NorQuest College
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BU
Academic Coordinator, Faculty of Mathematics & Sciences
Brock University
St. Catharines, ON · Main Campus (Employees)
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BU
Lead Exam Invigilator-1
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Added 1 day ago
CD
instructor of persons with a learning disability
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BU
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BU
Course Coordinator LABR 3P94 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
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BU
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Brock University
St. Catharines, ON · Main Campus (Employees)
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Added 1 day ago
D
Senior Manager, Training
Docker
Remote, Canada
- Full-time
- Remote
…months, developing user and administrator self-led journeys and instructor-led workshops. You’ll prove Training impact with data tied to onboarding, implementation and adoption milestones,…
Added 1 day ago
WLIC - MA129: Introductory Calculus for Business and Social Sciences - Lecture and Lab Instructor (W
Wilfrid Laurier University
Waterloo, ON
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Added 1 day ago
TR
Manager, Learning & Development and Internal Communications
Torex Resources Inc.
Toronto, ON
- $130,000 to $175,000 CAD / year
- Contract
This is a hands-on role combining instructional design, facilitation, learning technology, and stakeholder collaboration. You will also support internal communications initiatives that…
Added 1 day ago
Testing Centre Information Management Specialist - App. D/Temp. Assignment (Nov. 2026 - March 2027)
Mohawk College
Hamilton, ON
The Testing Centre Information Management Specialist supports, implements, evaluates, and promotes testing services for the Mohawk Testing Centre including External Testing, Accommodated…
Added 1 day ago
TR
Manager, Learning & Development and Internal Communications
Torex Resources Inc
Toronto, ON
- $130,000 to $175,000 CAD / year
- Full-time
- Contract
This is a hands-on role combining instructional design, facilitation, learning technology, and stakeholder collaboration. You will also support internal communications initiatives that…

S M Software Solutions Inc

RQ11735 – Business Analyst – Senior (Onsite)

Toronto, ON, Canada

Internship

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Applications open in a new tab.

Job details

Job type: Internship
Apply by: Dec 8, 2026
Posting language: English
Posted: Nov 8, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735

We are seeking an experienced Senior Business Analyst with strong expertise in business analysis, stakeholder engagement, organizational change management, training development, and digital transformation initiatives. The ideal candidate will have experience working with multiple ministries, diverse stakeholder groups, operational teams, and subject-matter experts to assess existing training practices and support the transition to new training and operating models. The successful candidate will lead requirements gathering, facilitate workshops, document current-state and future-state processes, assess business impacts and organizational readiness, develop transition strategies, and create and deliver comprehensive training and operational documentation. This role requires excellent communication, analytical, facilitation, and problem-solving skills, with a strong focus on stakeholder understanding, successful implementation, and sustained adoption.

Role Snapshot

Job Title: RQ11735 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 9, 2026
Estimated End Date: September 28, 2027
Business Days: 225.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience leading analysis for large-scale digital initiatives.
Experience documenting requirements, user stories, process models, business rules, and acceptance criteria.
Experience assessing services for integration with shared platforms and reusable capabilities.
Experience working in Agile or hybrid teams and supporting backlog, testing, release, and implementation activities.
Experience coordinating deliverables across business and technical teams.

Description

The Senior Business Analyst partners with multiple ministry stakeholders, program areas, subject-matter experts, operational teams, and project leads to assess current training practices and support the transition to a new training and operating model.

The role combines senior business analysis, facilitation, training development, communications, and change-management expertise to turn diverse and sometimes ambiguous stakeholder input into a practical path forward.

The Senior Business Analyst documents current-state processes and pain points, assesses impacts and readiness, develops transition and adoption approaches, and prepares clear recommendations for leadership.

The role creates and delivers high-quality training and operational documentation, supports knowledge transfer and post-implementation adoption, and monitors feedback and outcomes to improve the model over time.

Success is measured not only by completion of project deliverables, but by stakeholder understanding, sustained adoption, and the ability of ministry teams to operate effectively under the new model.

Experience

Experience leading business analysis, organizational change, training, or transformation activities across multiple ministries, programs, or complex stakeholder groups.
Experience engaging executives, managers, subject-matter experts, operational staff, and end users to understand current practices, challenges, business needs, and readiness for change.
Experience facilitating workshops, discovery sessions, interviews, working groups, and decision-making discussions that build consensus and produce actionable outcomes.
Experience documenting and analysing current-state training processes, workflows, roles, pain points, gaps, and dependencies.
Experience assessing business impacts, stakeholder impacts, risks, dependencies, readiness, and barriers to adoption.
Experience developing future-state processes, transition plans, implementation roadmaps, change strategies, adoption measures, and mitigation approaches.
Experience creating training curricula, presentation materials, facilitator guides, user guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience translating complex processes, policies, and technical information into clear, concise, user-friendly content for different audiences.
Experience delivering instructor-led or virtual training, demonstrations, knowledge-transfer sessions, coaching, and train-the-trainer activities.
Experience providing post-implementation support, gathering feedback, troubleshooting adoption issues, and improving training content and delivery methods.
Experience preparing executive summaries, briefing materials, presentations, recommendations, status updates, and implementation reporting.
Experience managing competing priorities, working independently with limited direction, and producing polished deliverables within established timelines.

General Skills / Duties

Build trusted working relationships with ministry partners, subject-matter experts, project teams, leaders, and end users.
Plan and facilitate workshops, discovery sessions, interviews, meetings, and working groups to gather information and build agreement.
Document current-state training practices, processes, workflows, roles, tools, pain points, and business requirements.
Analyse stakeholder input and supporting information to identify gaps, improvement opportunities, risks, dependencies, and readiness considerations.
Synthesize large volumes of information into clear findings, practical options, recommendations, and decisions for project and executive leadership.
Define future-state training processes and support ministries in moving from current practices to the new training and operating model.
Develop transition plans, implementation roadmaps, stakeholder-impact assessments, change-adoption strategies, mitigation measures, and progress indicators.
Create and maintain training materials, user guides, facilitator guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Ensure training and operational content aligns with organizational standards, approved processes, business objectives, accessibility requirements, and audience needs.
Deliver training, demonstrations, coaching, knowledge-transfer activities, and train-the-trainer sessions to ministry stakeholders and end users.
Provide post-implementation support, respond to questions, troubleshoot adoption issues, and recommend adjustments based on feedback and observed outcomes.
Monitor adoption progress and maintain documentation throughout implementation and post-launch support.
Prepare executive summaries, briefing notes, presentations, status reports, risk updates, and recommendations.
Communicate complex findings, implementation progress, risks, and required decisions in a concise and actionable manner.

Experience And Skill Set Requirements

Stakeholder Engagement and Facilitation – 25%
Experience engaging diverse ministry stakeholders and building productive relationships across organizational boundaries.
Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions.
Ability to establish trust and communicate effectively with executives, managers, subject-matter experts, and front-line staff.
Business Analysis and Assessment – 25%
Experience gathering requirements, mapping processes, identifying pain points, and assessing impacts, risks, dependencies, and readiness.
Ability to synthesize ambiguous or high-volume information into clear findings, practical options, and implementable recommendations.
Strong critical-thinking, problem-solving, and independent work-management skills.
Training Development and Delivery – 25%
Experience developing polished training materials, user guides, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience delivering training, coaching, knowledge transfer, and train-the-trainer sessions.
Ability to translate complex business processes into clear, accessible, and audience-appropriate content.
Change Management, Communications, and Adoption – 25%
Experience developing transition plans, implementation roadmaps, change strategies, stakeholder-impact assessments, and adoption measures.
Experience providing post-implementation support, monitoring adoption, gathering feedback, and refining training and transition approaches.
Excellent written, verbal, presentation, and executive-communication skills, with a focus on sustained business outcomes.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, November 10, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

Onsite Requirement: 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead stakeholder engagement, requirements gathering, process analysis, and readiness assessments to support the transition to a new training and operating model. Develop and deliver training and operational materials, transition and adoption plans, and implementation support while monitoring feedback and outcomes.

Requirements

The role requires senior business analysis, facilitation, training, and change-management experience across complex stakeholder groups, along with the ability to assess processes, impacts, risks, dependencies, and readiness. Candidates must be able to create and deliver clear training materials, support Agile or hybrid delivery activities, coordinate business and technical teams, and communicate recommendations effectively.

Skills

Stakeholder Engagement
Workshop Facilitation
Business Analysis
Requirements Gathering
Process Mapping
Impact Assessment
Training Development
Training Delivery
Organizational Change Management
Change Adoption
Agile
Backlog Management
Testing Support
Release Support
Implementation Planning
Executive Communications

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Digital Transformation
Stakeholder Engagement
Requirements Gathering
User Stories
Process Models
Business Rules
Acceptance Criteria
Shared Platforms
Reusable Capabilities
Agile
Hybrid Teams
Backlog Management
Testing
Release Management
Implementation
Organizational Change Management
Training Development
Training Delivery
Current-State Analysis
Future-State Processes
Readiness Assessment
Transition Planning
Adoption Measures
Knowledge Transfer
Standard Operating Procedures
Job Aids
Facilitator Guides
Executive Briefings
Accessibility Requirements

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Work requirements

Jobs in Canada