Jobs in Canada

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Added 4 mins ago
IG
ETL Quality Analyst
Insight Global
Toronto, ON
- $35 to $40 CAD / hour
- Contract
Experience identifying and troubleshooting data quality issues
Added 19 mins ago
CT
Business Operations Analyst Student (4 months) - Winter 2027
Canadian Tire Corporation
Welland, ON
- Full-time
As a Business Operations Analyst Student, you will support a variety of analytics, reporting, automation, and process improvement initiatives that help drive business outcomes:
Added 19 mins ago
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Co-Op, Development Operations AI & Automation Enablement Intern
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
The AI Solutions & Development Operations Analyst Co-op supports the Development Operations Enterprise Optimization team in advancing digital transformation, AI-enabled ways of working,…
Added 49 mins ago
K
Senior Analyst, Analytics & Insights
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Toronto, ON
- Full-time
…understand performance and guide business decisions. The Senior Analyst translates complex datasets into actionable insights, partners with technical teams to ensure data quality, and…
Added 1 hour ago
K
Senior Analyst, Analytics & Insights
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- Full-time
…understand performance and guide business decisions. The Senior Analyst translates complex datasets into actionable insights, partners with technical teams to ensure data quality, and…
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Power BI Developer
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Summary requires 2 to 3 days per week in North York, Ontario
Added 1 hour ago
MF
Senior Analyst, Institutional Client Service
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- Other
…week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values: Be better; we strive for improvement in everything we do. Be accountable;…
Added 1 hour ago
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Analyste Senior, livraison de services aux clients bilingue (70309755)
Sodexo Canada Ltd
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Added 2 hours ago
M
Financial Analyst Real Estate Analytics & Anaplan
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Toronto, ON
- $49 to $59 CAD / hour
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Hybrid work, with 3 days per week in the office
Added 2 hours ago
BB
Senior Analyst, Financial Planning
Bed Bath & Beyond
Toronto, ON
- Full-time
We are looking for an Senior Analyst, Financial Planning to join our finance team. This is an exciting opportunity for an accountant who enjoys partnering with stakeholders, analysing…
Added 2 hours ago
HR
Service Desk Analyst - End User Support (Contract)
Harry Rosen
Toronto, ON · Central Office
- Full-time
Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years…
Added 2 hours ago
PF
Functional Analyst
PEOPLE FORCE CONSULTING INC
Quebec, QC
- Contract
This is a hybrid position, requiring the candidate to work onsite at the client's Montreal office 1–2 days per week · Il s’agit d’un poste hybride nécessitant une présence dans les bureaux du client à Montréal, 1 à 2 jours par semaine
Added 3 hours ago
IF
Business Readiness Analyst
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
Coordinate test execution and provide oversight to ensure appropriate coverage and quality.
Added 3 hours ago
IF
Business Readiness Analyst
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
Coordinate test execution and provide oversight to ensure appropriate coverage and quality.
Added 3 hours ago
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Manual QA Analyst
Altis
Mississauga, ON
- $60 to $70 CAD / hour
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Added 3 hours ago
AW
Program Reporting Analyst
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Mississauga, ON
- Contract
Help Shape the Future of Canada's Busiest Airport as a Program Reporting Analyst on a Landmark Infrastructure Program
Added 3 hours ago
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Analyste financier principal, FP&A (contrat de 12 mois) / Senior Financial Analyst, FP&A (12-Month Contract)
McKesson
Montreal, QC
- Full-time
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Added 3 hours ago
Financial Analyst
Greenfield Global Inc.
Johnstown, ON
The Financial Analyst is a key finance partner to the Plant Controller and Johnstown team to support accurate reporting, sound decisions, and disciplined financial management. The…
Added 3 hours ago
CT
Business Analyst, Supply Chain Automation & Asset Mgmt
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Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Identify data quality risks and clarify data ownership, integration, reporting, control, and reconciliation requirements.
Added 3 hours ago
CT
Online Assortment Analyst
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Toronto, ON
- $58,000 to $68,000 CAD / year
- Full-time
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Added 3 hours ago
CM
Associate Content Analyst
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Calgary, AB
- Full-time
…analytical, organizational, and creative skills. As a budding Content Analyst professional at Critical Mass, you’ll have the opportunity to help guide the process of developing, organizing…
Added 3 hours ago
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Master Data Mgmt Analyst
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Bolton, ON
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Toronto, ON
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S M Software Solutions Inc

RQ11735 – Business Analyst – Senior (Onsite)

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Dec 8, 2026
Posting language: English
Posted: Nov 8, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735

We are seeking an experienced Senior Business Analyst with strong expertise in business analysis, stakeholder engagement, organizational change management, training development, and digital transformation initiatives. The ideal candidate will have experience working with multiple ministries, diverse stakeholder groups, operational teams, and subject-matter experts to assess existing training practices and support the transition to new training and operating models. The successful candidate will lead requirements gathering, facilitate workshops, document current-state and future-state processes, assess business impacts and organizational readiness, develop transition strategies, and create and deliver comprehensive training and operational documentation. This role requires excellent communication, analytical, facilitation, and problem-solving skills, with a strong focus on stakeholder understanding, successful implementation, and sustained adoption.

Role Snapshot

Job Title: RQ11735 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 9, 2026
Estimated End Date: September 28, 2027
Business Days: 225.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience leading analysis for large-scale digital initiatives.
Experience documenting requirements, user stories, process models, business rules, and acceptance criteria.
Experience assessing services for integration with shared platforms and reusable capabilities.
Experience working in Agile or hybrid teams and supporting backlog, testing, release, and implementation activities.
Experience coordinating deliverables across business and technical teams.

Description

The Senior Business Analyst partners with multiple ministry stakeholders, program areas, subject-matter experts, operational teams, and project leads to assess current training practices and support the transition to a new training and operating model.

The role combines senior business analysis, facilitation, training development, communications, and change-management expertise to turn diverse and sometimes ambiguous stakeholder input into a practical path forward.

The Senior Business Analyst documents current-state processes and pain points, assesses impacts and readiness, develops transition and adoption approaches, and prepares clear recommendations for leadership.

The role creates and delivers high-quality training and operational documentation, supports knowledge transfer and post-implementation adoption, and monitors feedback and outcomes to improve the model over time.

Success is measured not only by completion of project deliverables, but by stakeholder understanding, sustained adoption, and the ability of ministry teams to operate effectively under the new model.

Experience

Experience leading business analysis, organizational change, training, or transformation activities across multiple ministries, programs, or complex stakeholder groups.
Experience engaging executives, managers, subject-matter experts, operational staff, and end users to understand current practices, challenges, business needs, and readiness for change.
Experience facilitating workshops, discovery sessions, interviews, working groups, and decision-making discussions that build consensus and produce actionable outcomes.
Experience documenting and analysing current-state training processes, workflows, roles, pain points, gaps, and dependencies.
Experience assessing business impacts, stakeholder impacts, risks, dependencies, readiness, and barriers to adoption.
Experience developing future-state processes, transition plans, implementation roadmaps, change strategies, adoption measures, and mitigation approaches.
Experience creating training curricula, presentation materials, facilitator guides, user guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience translating complex processes, policies, and technical information into clear, concise, user-friendly content for different audiences.
Experience delivering instructor-led or virtual training, demonstrations, knowledge-transfer sessions, coaching, and train-the-trainer activities.
Experience providing post-implementation support, gathering feedback, troubleshooting adoption issues, and improving training content and delivery methods.
Experience preparing executive summaries, briefing materials, presentations, recommendations, status updates, and implementation reporting.
Experience managing competing priorities, working independently with limited direction, and producing polished deliverables within established timelines.

General Skills / Duties

Build trusted working relationships with ministry partners, subject-matter experts, project teams, leaders, and end users.
Plan and facilitate workshops, discovery sessions, interviews, meetings, and working groups to gather information and build agreement.
Document current-state training practices, processes, workflows, roles, tools, pain points, and business requirements.
Analyse stakeholder input and supporting information to identify gaps, improvement opportunities, risks, dependencies, and readiness considerations.
Synthesize large volumes of information into clear findings, practical options, recommendations, and decisions for project and executive leadership.
Define future-state training processes and support ministries in moving from current practices to the new training and operating model.
Develop transition plans, implementation roadmaps, stakeholder-impact assessments, change-adoption strategies, mitigation measures, and progress indicators.
Create and maintain training materials, user guides, facilitator guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Ensure training and operational content aligns with organizational standards, approved processes, business objectives, accessibility requirements, and audience needs.
Deliver training, demonstrations, coaching, knowledge-transfer activities, and train-the-trainer sessions to ministry stakeholders and end users.
Provide post-implementation support, respond to questions, troubleshoot adoption issues, and recommend adjustments based on feedback and observed outcomes.
Monitor adoption progress and maintain documentation throughout implementation and post-launch support.
Prepare executive summaries, briefing notes, presentations, status reports, risk updates, and recommendations.
Communicate complex findings, implementation progress, risks, and required decisions in a concise and actionable manner.

Experience And Skill Set Requirements

Stakeholder Engagement and Facilitation – 25%
Experience engaging diverse ministry stakeholders and building productive relationships across organizational boundaries.
Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions.
Ability to establish trust and communicate effectively with executives, managers, subject-matter experts, and front-line staff.
Business Analysis and Assessment – 25%
Experience gathering requirements, mapping processes, identifying pain points, and assessing impacts, risks, dependencies, and readiness.
Ability to synthesize ambiguous or high-volume information into clear findings, practical options, and implementable recommendations.
Strong critical-thinking, problem-solving, and independent work-management skills.
Training Development and Delivery – 25%
Experience developing polished training materials, user guides, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience delivering training, coaching, knowledge transfer, and train-the-trainer sessions.
Ability to translate complex business processes into clear, accessible, and audience-appropriate content.
Change Management, Communications, and Adoption – 25%
Experience developing transition plans, implementation roadmaps, change strategies, stakeholder-impact assessments, and adoption measures.
Experience providing post-implementation support, monitoring adoption, gathering feedback, and refining training and transition approaches.
Excellent written, verbal, presentation, and executive-communication skills, with a focus on sustained business outcomes.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, November 10, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

Onsite Requirement: 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead stakeholder engagement, requirements gathering, process analysis, and readiness assessments to support the transition to a new training and operating model. Develop and deliver training and operational materials, transition and adoption plans, and implementation support while monitoring feedback and outcomes.

Requirements

The role requires senior business analysis, facilitation, training, and change-management experience across complex stakeholder groups, along with the ability to assess processes, impacts, risks, dependencies, and readiness. Candidates must be able to create and deliver clear training materials, support Agile or hybrid delivery activities, coordinate business and technical teams, and communicate recommendations effectively.

Skills

Stakeholder Engagement
Workshop Facilitation
Business Analysis
Requirements Gathering
Process Mapping
Impact Assessment
Training Development
Training Delivery
Organizational Change Management
Change Adoption
Agile
Backlog Management
Testing Support
Release Support
Implementation Planning
Executive Communications

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Digital Transformation
Stakeholder Engagement
Requirements Gathering
User Stories
Process Models
Business Rules
Acceptance Criteria
Shared Platforms
Reusable Capabilities
Agile
Hybrid Teams
Backlog Management
Testing
Release Management
Implementation
Organizational Change Management
Training Development
Training Delivery
Current-State Analysis
Future-State Processes
Readiness Assessment
Transition Planning
Adoption Measures
Knowledge Transfer
Standard Operating Procedures
Job Aids
Facilitator Guides
Executive Briefings
Accessibility Requirements

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Work requirements

Jobs in Canada