Jobs in Canada

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Added 26 mins ago
NB
Senior Credit Analyst
National Bank of Canada
AB · Edmonton, AB
- Full-time
A career as a Senior Credit Analyst in the Equipment Financing team at National Bank means acting as a credit specialist who supports informed decisions for complex financing needs. This…
Added 56 mins ago
NB
Senior Trading Support Analyst
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Trading Support Analyst in the Capital Markets Operations team at National Bank means acting as an over-the-counter (OTC) operations specialist. In this role, you…
Added 56 mins ago
AH
Senior Systems Analyst
Alberta Health Services
Calgary, AB
- Full-time
Health Shared Services (HSS) is seeking a Senior IT Analyst that has systems administration and implementation experience with Clinical Critical Messaging (CCM) solutions, for the role of…
Added 56 mins ago
SP
Sr. Analyst, TMT Commercial Business
Salesforce Partner Canada
Toronto, ON
- Full-time
We are seeking a proactive, strategic, and detail-minded Strategic Field Events Senior Analyst to join our Americas Field Marketing team, specializing in the Technology, Media, and…
Added 1 hour ago
Sr. Consultant, Professional Services (MS Security)
Softchoice
Toronto, ON · Vancouver, BC · Calgary, AB
As a Senior Microsoft Security Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector…
Added 2 hours ago
GC
Economy Designer
Game Companies
Montreal, QC
- Full-time
…onboarding and seasonal engagement, and collaborates with the Senior Economy Designer and the Analyst to simulate the impact of new design and balancing…
Added 4 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 5 hours ago
S
Sr. Analyst, TMT Commercial Business
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
We are seeking a proactive, strategic, and detail-minded Strategic Field Events Senior Analyst to join our Americas Field Marketing team, specializing in the Technology, Media, and…
Added 5 hours ago
YO
Credit Analyst
YFK Office Lease
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Credit Analyst is a full-time, on-site role based in the Greater Toronto Area, Canada. This role is responsible for assessing tenant and prospect creditworthiness by…
Added 5 hours ago
Senior Financial Analyst
Rogers Communications
Toronto, ON · Brampton, ON · Calgary, AB
Reporting to the Director, Finance – Content Settlement Operations, the Senior Financial Analyst will provide professional and reliable financial stewardship as it relates to the…
Added 6 hours ago
FS
Manager, Compensation
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
…you will provide strategic analytics and guidance, support senior leadership in the design and administration of compensation programs and policies, and partner with hotels and corporate…
Added 8 hours ago
SM
RQ11883 – Systems Analyst – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 8 hours ago
SM
RQ11882 – Systems Analyst – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 9 hours ago
Senior Security Ops Analyst
Insurance Corporation of British Columbia
North Vancouver, BC
Reporting to the Manager of IT Security, the Senior SOC Analyst provides hands-on technical and operational leadership for cybersecurity detection, investigation, and response. The role…
Added 9 hours ago
SG
Associate Director, North America Regulated Utilities, Infrastructure Ratings
S&P Global
Toronto, ON
- Full-time
Synthesize data, analysis, and research into clear, market-facing narratives for senior stakeholders and market participants, and contribute to thought leadership and sector commentaries.
Added 9 hours ago
C
Senior Financial Analyst
Cascades
Toronto, ON · Etobicoke, ON
- Full-time
A hybrid work model: 2 days in office, 3 days remote
Added 10 hours ago
IC
Business Analyst – Credit Card Transformation
Infotek Consulting Inc.
Toronto, ON
- $60 to $71 CAD / hour
- Contract
We are seeking an experienced Senior Business Analyst to support a strategic credit card transformation initiative within a leading financial services organization.
Added 10 hours ago
SP
Behaviour Analyst, Supervisor
Surrey Place
Toronto, ON · Etobicoke, ON
- Full-time
…Response Services (URS) at Surrey Place is seeking a Behaviour Analyst-Supervisor to provide clinical accountability and oversight of individualized ABA assessments and treatments in the…
Added 10 hours ago
IC
Business Analyst – Payments Modernization
Infotek Consulting Inc.
Toronto, ON
- $60 to $70 CAD / hour
- Contract
We are seeking an experienced Senior Business Analyst to support complex, enterprise-wide payments modernization initiatives within a leading financial services organization.
Added 10 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Toronto, ON
- Full-time
…Salesforce functional consultants at PwC. As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients turn…
Added 10 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Calgary, AB
- Full-time
…Salesforce functional consultants at PwC. As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients turn…
Added 10 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Ottawa, ON
- Full-time
…Salesforce functional consultants at PwC. As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients turn…
Added 10 hours ago
HC
Accounting Analyst/Associate - North York, Toronto, ON. Hybrid
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Reporting directly to the Senior Manager, Finance & Administration, the Accounting Analyst will assist with various accounting analysis, operational improvement, ledger maintenance, and…
Added 10 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
…Salesforce functional consultants at PwC. As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients turn…
Added 11 hours ago
SM
EPR Applications Analyst
St. Michael's Hospital
Toronto, ON
- Temporary
We are seeking an EPR Application Analyst to support end users through effective, engaging training and help ensure long-term adoption and success.

S M Software Solutions Inc

RQ11735 – Business Analyst – Senior (Onsite)

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Dec 8, 2026
Posting language: English
Posted: Nov 8, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735

We are seeking an experienced Senior Business Analyst with strong expertise in business analysis, stakeholder engagement, organizational change management, training development, and digital transformation initiatives. The ideal candidate will have experience working with multiple ministries, diverse stakeholder groups, operational teams, and subject-matter experts to assess existing training practices and support the transition to new training and operating models. The successful candidate will lead requirements gathering, facilitate workshops, document current-state and future-state processes, assess business impacts and organizational readiness, develop transition strategies, and create and deliver comprehensive training and operational documentation. This role requires excellent communication, analytical, facilitation, and problem-solving skills, with a strong focus on stakeholder understanding, successful implementation, and sustained adoption.

Role Snapshot

Job Title: RQ11735 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 9, 2026
Estimated End Date: September 28, 2027
Business Days: 225.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience leading analysis for large-scale digital initiatives.
Experience documenting requirements, user stories, process models, business rules, and acceptance criteria.
Experience assessing services for integration with shared platforms and reusable capabilities.
Experience working in Agile or hybrid teams and supporting backlog, testing, release, and implementation activities.
Experience coordinating deliverables across business and technical teams.

Description

The Senior Business Analyst partners with multiple ministry stakeholders, program areas, subject-matter experts, operational teams, and project leads to assess current training practices and support the transition to a new training and operating model.

The role combines senior business analysis, facilitation, training development, communications, and change-management expertise to turn diverse and sometimes ambiguous stakeholder input into a practical path forward.

The Senior Business Analyst documents current-state processes and pain points, assesses impacts and readiness, develops transition and adoption approaches, and prepares clear recommendations for leadership.

The role creates and delivers high-quality training and operational documentation, supports knowledge transfer and post-implementation adoption, and monitors feedback and outcomes to improve the model over time.

Success is measured not only by completion of project deliverables, but by stakeholder understanding, sustained adoption, and the ability of ministry teams to operate effectively under the new model.

Experience

Experience leading business analysis, organizational change, training, or transformation activities across multiple ministries, programs, or complex stakeholder groups.
Experience engaging executives, managers, subject-matter experts, operational staff, and end users to understand current practices, challenges, business needs, and readiness for change.
Experience facilitating workshops, discovery sessions, interviews, working groups, and decision-making discussions that build consensus and produce actionable outcomes.
Experience documenting and analysing current-state training processes, workflows, roles, pain points, gaps, and dependencies.
Experience assessing business impacts, stakeholder impacts, risks, dependencies, readiness, and barriers to adoption.
Experience developing future-state processes, transition plans, implementation roadmaps, change strategies, adoption measures, and mitigation approaches.
Experience creating training curricula, presentation materials, facilitator guides, user guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience translating complex processes, policies, and technical information into clear, concise, user-friendly content for different audiences.
Experience delivering instructor-led or virtual training, demonstrations, knowledge-transfer sessions, coaching, and train-the-trainer activities.
Experience providing post-implementation support, gathering feedback, troubleshooting adoption issues, and improving training content and delivery methods.
Experience preparing executive summaries, briefing materials, presentations, recommendations, status updates, and implementation reporting.
Experience managing competing priorities, working independently with limited direction, and producing polished deliverables within established timelines.

General Skills / Duties

Build trusted working relationships with ministry partners, subject-matter experts, project teams, leaders, and end users.
Plan and facilitate workshops, discovery sessions, interviews, meetings, and working groups to gather information and build agreement.
Document current-state training practices, processes, workflows, roles, tools, pain points, and business requirements.
Analyse stakeholder input and supporting information to identify gaps, improvement opportunities, risks, dependencies, and readiness considerations.
Synthesize large volumes of information into clear findings, practical options, recommendations, and decisions for project and executive leadership.
Define future-state training processes and support ministries in moving from current practices to the new training and operating model.
Develop transition plans, implementation roadmaps, stakeholder-impact assessments, change-adoption strategies, mitigation measures, and progress indicators.
Create and maintain training materials, user guides, facilitator guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Ensure training and operational content aligns with organizational standards, approved processes, business objectives, accessibility requirements, and audience needs.
Deliver training, demonstrations, coaching, knowledge-transfer activities, and train-the-trainer sessions to ministry stakeholders and end users.
Provide post-implementation support, respond to questions, troubleshoot adoption issues, and recommend adjustments based on feedback and observed outcomes.
Monitor adoption progress and maintain documentation throughout implementation and post-launch support.
Prepare executive summaries, briefing notes, presentations, status reports, risk updates, and recommendations.
Communicate complex findings, implementation progress, risks, and required decisions in a concise and actionable manner.

Experience And Skill Set Requirements

Stakeholder Engagement and Facilitation – 25%
Experience engaging diverse ministry stakeholders and building productive relationships across organizational boundaries.
Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions.
Ability to establish trust and communicate effectively with executives, managers, subject-matter experts, and front-line staff.
Business Analysis and Assessment – 25%
Experience gathering requirements, mapping processes, identifying pain points, and assessing impacts, risks, dependencies, and readiness.
Ability to synthesize ambiguous or high-volume information into clear findings, practical options, and implementable recommendations.
Strong critical-thinking, problem-solving, and independent work-management skills.
Training Development and Delivery – 25%
Experience developing polished training materials, user guides, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience delivering training, coaching, knowledge transfer, and train-the-trainer sessions.
Ability to translate complex business processes into clear, accessible, and audience-appropriate content.
Change Management, Communications, and Adoption – 25%
Experience developing transition plans, implementation roadmaps, change strategies, stakeholder-impact assessments, and adoption measures.
Experience providing post-implementation support, monitoring adoption, gathering feedback, and refining training and transition approaches.
Excellent written, verbal, presentation, and executive-communication skills, with a focus on sustained business outcomes.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, November 10, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

Onsite Requirement: 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Assess current training practices and business processes, gather requirements, facilitate stakeholder discussions, and develop future-state processes and transition strategies. Create and deliver training and operational documentation, support implementation and adoption, monitor feedback, and provide recommendations and progress reporting.

Requirements

The role requires experience leading business analysis or transformation across complex stakeholder groups, including requirements documentation, process assessment, and work in Agile or hybrid teams. Candidates should also have strong facilitation, training development and delivery, change management, communication, and implementation support skills.

Skills

Stakeholder Engagement
Workshop Facilitation
Business Analysis
Requirements Gathering
Process Mapping
Impact Assessment
Organizational Change Management
Training Development
Training Delivery
Communications
Change Adoption
Agile
Backlog Management
Testing Support
Implementation Planning
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Digital Transformation
Stakeholder Engagement
Requirements Gathering
User Stories
Process Models
Business Rules
Acceptance Criteria
Shared Platforms
Reusable Capabilities
Agile
Hybrid Teams
Backlog Management
Testing
Release Management
Implementation
Current-State Analysis
Future-State Processes
Organizational Readiness
Change Management
Transition Planning
Training Curricula
Facilitator Guides
User Guides
Standard Operating Procedures
Knowledge Transfer
Train-The-Trainer
Adoption Monitoring
Risk Assessment
Executive Reporting

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Work requirements

Jobs in Canada