Jobs in Canada

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Added 14 mins ago
AC
Fuel Management System and Business Automation Analyst
Air Canada
Dorval, QC
- Full-time
Reporting to the Director, Fuel Procurement & Supply Chain, the Fuel Management System & Business Automation Analyst will be responsible for supporting the development, implementation,…
Added 3 hours ago
NB
Analyst/Associate, Electronic Trading Algorithms
National Bank of Canada
Montreal, QC
- Full-time
As an analyst or associate on the Electronic Trading Algorithmic Development team within Capital
Added 8 hours ago
B
Procurement & Category Analyst II
BCNET
Vancouver, BC
- $59,129 to $69,564 CAD / year
- Full-time
Under the overall direction of the Chief Procurement Officer, the Procurement & Category Analyst II coordinates assigned contract administration, renewals, procurement reporting, category…
Added 9 hours ago
EM
Senior Analyst, Programmer, Enterprise Applications
EKU Master of Public Administration Program
Richmond, BC
- Full-time
The Senior Programmer Analyst, Enterprise Applications provides development and support for the university's ERP, web, and digital properties, ensuring a seamless and engaging user…
Added 11 hours ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 11 hours ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 11 hours ago
SM
RQ11735 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 12 hours ago
AC
IT Operations Centre Analyst - ITOC
Air Canada
Toronto, ON
- Full-time
The IT Operations Analyst ensures a safe and reliable technology environment for Air Canada with focus on troubleshooting and operational tasks to support our critical IT services: core…
Added 13 hours ago
S
HIS Specialist - Project REACH - Temporary Full-Time - 2026-19226 (2026-19226)
Sunnybrook
Toronto, ON
- Full-time
Sunnybrook is embarking on a multi-year digital, clinical transformation project to implement a new health information system (HIS) across all campuses and satellite sites, through Project…
Added 14 hours ago
J&
Lead Financial Analyst, LATAM & Canada GDCL
Johnson & Johnson MedTech
Markham, ON
- Full-time
This role can be based in any of the following DePuy Synthes office locations in Latin America, Canada, and the United States · The candidate must have demonstrated strong processional judgement as the role is accountable for maintaining strong compliance discipline
Added 14 hours ago
EI
SAP Ariba Support Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
We are looking for an Analyst, Digital Applications Support – Procurement to provide Level 2 functional and technical support for enterprise procurement applications.
Added 15 hours ago
IF
Senior Data Analyst
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
As a Senior Data Analyst, you will play a key role in accelerating Investia’s digital transformation by designing, developing, and maintaining modern data solutions that support our…
Added 15 hours ago
IF
Sales Operations Analyst - Payward Services
Ink Foundation
Canada
- Full-time
…companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk…
Added 15 hours ago
AI
Salesforce Revenue Cloud Advanced
Apptoza Inc.
Toronto, ON
- Contract
1 year of Salesforce Lead-to-Cash experience in either a functional or technical role
Added 16 hours ago
IC
Technical Business Analyst
Infotek Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- $85 to $95 CAD / hour
- Contract
We are seeking a Technical Business Analyst to support digital banking initiatives across web and mobile platforms. This role will work closely with architects, developers, QA, and Product…
Added 17 hours ago
End User Support Analyst
Agriculture Financial Services Corporation
Lacombe, AB
Reporting to Manager, Team Member Experience and Service Management, the End User Support Analyst’s responsibility will include, but not limited to, effectively performing day-to-day…
Added 17 hours ago
J&
Lead Financial Analyst, LATAM & Canada GDCL
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
This role can be based in any of the following DePuy Synthes office locations in Latin America, Canada, and the United States · The candidate must have demonstrated strong processional judgement as the role is accountable for maintaining strong compliance discipline
Added 17 hours ago
I
Technical Analyst - Mississauga, ON
Intertek
Mississauga, ON
- Full-time
Intertek is searching for a Technical Analyst to join our Electrical team in our Mississauga, Ontario office. This is a fantastic opportunity to grow a versatile career.
Added 17 hours ago
HC
GIS Technician (#2026-496-GG-335)EA
Hastings County
Belleville, ON
- Full-time
…Ontario. This position will be responsible for a wide range of technical duties related to supporting the ongoing maintenance and dissemination of County geospatial data and…
Added 18 hours ago
CO
Application Analyst
City of Burlington
SIMS Square
- Full-time
Reporting to the Manager, Digital Applications, the Application Analyst is responsible for the implementation, support, and continuous improvement of corporate and departmental business…
Added 18 hours ago
WH
D365 Support Analyst
WELL Health Technologies Corp
Remote, Canada
- Full-time
- Remote
…end practice management tools inclusive of virtual care and digital patient engagement capabilities as well as Electronic Medical Records (EMR), Revenue Cycle Management (RCM) and data…
Added 18 hours ago
F
Technical Business Analyst
Fonemed
Remote, Canada
- Full-time
- Remote
We’re seeking a Technical Business Analyst to bridge the gap between clinical and business stakeholders and our software development and quality assurance teams. In this hands-on role, you…
Added 18 hours ago
EI
Application Support Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
We are looking for an Analyst, Digital Applications Support – Procurement to provide Level 2 functional and technical support for enterprise procurement applications.
Added 19 hours ago
Cloud Email Services Administrator (Term)
University of Toronto
Toronto, ON
Faculty/Division: VP-People, Finance & Digital Services
Added 20 hours ago
D
Corporate Controller
DAC
Toronto, ON
- Full-time
You understand the practical differences in cross-border accounting, tax, payroll, banking and compliance, and can lead work across both markets

S M Software Solutions Inc

RQ11735 – Business Analyst – Senior (Onsite)

Toronto, ON, Canada

Internship

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Internship
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735

We are seeking an experienced Senior Business Analyst with strong expertise in business analysis, stakeholder engagement, organizational change management, training development, and digital transformation initiatives. The ideal candidate will have experience working with multiple ministries, diverse stakeholder groups, operational teams, and subject-matter experts to assess existing training practices and support the transition to new training and operating models. The successful candidate will lead requirements gathering, facilitate workshops, document current-state and future-state processes, assess business impacts and organizational readiness, develop transition strategies, and create and deliver comprehensive training and operational documentation. This role requires excellent communication, analytical, facilitation, and problem-solving skills, with a strong focus on stakeholder understanding, successful implementation, and sustained adoption.

Role Snapshot

Job Title: RQ11735 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 9, 2026
Estimated End Date: September 28, 2027
Business Days: 225.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience leading analysis for large-scale digital initiatives.
Experience documenting requirements, user stories, process models, business rules, and acceptance criteria.
Experience assessing services for integration with shared platforms and reusable capabilities.
Experience working in Agile or hybrid teams and supporting backlog, testing, release, and implementation activities.
Experience coordinating deliverables across business and technical teams.

Description

The Senior Business Analyst partners with multiple ministry stakeholders, program areas, subject-matter experts, operational teams, and project leads to assess current training practices and support the transition to a new training and operating model.

The role combines senior business analysis, facilitation, training development, communications, and change-management expertise to turn diverse and sometimes ambiguous stakeholder input into a practical path forward.

The Senior Business Analyst documents current-state processes and pain points, assesses impacts and readiness, develops transition and adoption approaches, and prepares clear recommendations for leadership.

The role creates and delivers high-quality training and operational documentation, supports knowledge transfer and post-implementation adoption, and monitors feedback and outcomes to improve the model over time.

Success is measured not only by completion of project deliverables, but by stakeholder understanding, sustained adoption, and the ability of ministry teams to operate effectively under the new model.

Experience

Experience leading business analysis, organizational change, training, or transformation activities across multiple ministries, programs, or complex stakeholder groups.
Experience engaging executives, managers, subject-matter experts, operational staff, and end users to understand current practices, challenges, business needs, and readiness for change.
Experience facilitating workshops, discovery sessions, interviews, working groups, and decision-making discussions that build consensus and produce actionable outcomes.
Experience documenting and analysing current-state training processes, workflows, roles, pain points, gaps, and dependencies.
Experience assessing business impacts, stakeholder impacts, risks, dependencies, readiness, and barriers to adoption.
Experience developing future-state processes, transition plans, implementation roadmaps, change strategies, adoption measures, and mitigation approaches.
Experience creating training curricula, presentation materials, facilitator guides, user guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience translating complex processes, policies, and technical information into clear, concise, user-friendly content for different audiences.
Experience delivering instructor-led or virtual training, demonstrations, knowledge-transfer sessions, coaching, and train-the-trainer activities.
Experience providing post-implementation support, gathering feedback, troubleshooting adoption issues, and improving training content and delivery methods.
Experience preparing executive summaries, briefing materials, presentations, recommendations, status updates, and implementation reporting.
Experience managing competing priorities, working independently with limited direction, and producing polished deliverables within established timelines.

General Skills / Duties

Build trusted working relationships with ministry partners, subject-matter experts, project teams, leaders, and end users.
Plan and facilitate workshops, discovery sessions, interviews, meetings, and working groups to gather information and build agreement.
Document current-state training practices, processes, workflows, roles, tools, pain points, and business requirements.
Analyse stakeholder input and supporting information to identify gaps, improvement opportunities, risks, dependencies, and readiness considerations.
Synthesize large volumes of information into clear findings, practical options, recommendations, and decisions for project and executive leadership.
Define future-state training processes and support ministries in moving from current practices to the new training and operating model.
Develop transition plans, implementation roadmaps, stakeholder-impact assessments, change-adoption strategies, mitigation measures, and progress indicators.
Create and maintain training materials, user guides, facilitator guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Ensure training and operational content aligns with organizational standards, approved processes, business objectives, accessibility requirements, and audience needs.
Deliver training, demonstrations, coaching, knowledge-transfer activities, and train-the-trainer sessions to ministry stakeholders and end users.
Provide post-implementation support, respond to questions, troubleshoot adoption issues, and recommend adjustments based on feedback and observed outcomes.
Monitor adoption progress and maintain documentation throughout implementation and post-launch support.
Prepare executive summaries, briefing notes, presentations, status reports, risk updates, and recommendations.
Communicate complex findings, implementation progress, risks, and required decisions in a concise and actionable manner.

Experience And Skill Set Requirements

Stakeholder Engagement and Facilitation – 25%
Experience engaging diverse ministry stakeholders and building productive relationships across organizational boundaries.
Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions.
Ability to establish trust and communicate effectively with executives, managers, subject-matter experts, and front-line staff.
Business Analysis and Assessment – 25%
Experience gathering requirements, mapping processes, identifying pain points, and assessing impacts, risks, dependencies, and readiness.
Ability to synthesize ambiguous or high-volume information into clear findings, practical options, and implementable recommendations.
Strong critical-thinking, problem-solving, and independent work-management skills.
Training Development and Delivery – 25%
Experience developing polished training materials, user guides, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience delivering training, coaching, knowledge transfer, and train-the-trainer sessions.
Ability to translate complex business processes into clear, accessible, and audience-appropriate content.
Change Management, Communications, and Adoption – 25%
Experience developing transition plans, implementation roadmaps, change strategies, stakeholder-impact assessments, and adoption measures.
Experience providing post-implementation support, monitoring adoption, gathering feedback, and refining training and transition approaches.
Excellent written, verbal, presentation, and executive-communication skills, with a focus on sustained business outcomes.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, November 10, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

Onsite Requirement: 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead business analysis and stakeholder engagement to assess current training practices, document processes and requirements, and define future-state training and operating models. Develop transition and adoption plans, create and deliver training and operational materials, support implementation, and monitor feedback to improve sustained adoption.

Requirements

The role requires experience leading business analysis, change, training, or transformation work across complex stakeholder groups, including requirements documentation, process modeling, impact assessment, and Agile or hybrid delivery support. Candidates should be skilled in facilitation, training-material development and delivery, transition planning, post-implementation support, and clear communication with both operational teams and executives.

Skills

Stakeholder Engagement
Workshop Facilitation
Business Analysis
Requirements Gathering
Process Mapping
Impact Assessment
Organizational Change Management
Training Development
Training Delivery
Change Communications
Adoption Planning
Agile
Backlog Management
Testing Support
Release and Implementation Support
Executive Communication

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Digital Transformation
Stakeholder Engagement
Requirements Gathering
User Stories
Process Models
Business Rules
Acceptance Criteria
Shared Platforms
Reusable Capabilities
Agile
Hybrid Delivery
Backlog Management
Testing
Release Management
Implementation
Organizational Change Management
Training Development
Training Delivery
Current-State Analysis
Future-State Processes
Impact Assessment
Organizational Readiness
Transition Planning
Adoption Measures
Knowledge Transfer
Standard Operating Procedures
Accessibility
Executive Reporting

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Work requirements

Jobs in Canada