Jobs in Canada

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Added 5 mins ago
JI
Department Manager - Paint
J.D. Irving, Limited
Saint John, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 5 mins ago
Analog Design, Staff Engineer
Synopsys
Ottawa, ON
…Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software…
Added 5 mins ago
GE
Operations Supervisor
GFL Environmental Inc.
Goffs, NS
- Full-time
Lead, motivate and develop direct reports utilizing Job Task Observations (JTO’s), Vital 9s and Hazard Assessments to reinforce or correct specific behaviors
Added 5 mins ago
P&
HR Business Partner - Belleville Plant Site
Procter & Gamble
Belleville, ON
- Full-time
Ability to work onsite 5 days per week in Belleville, ON
Added 5 mins ago
OT
Manager, Member Journey Orchestration & Relations Strategy
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Toronto, ON
- Full-time
Lead cross-functional design of future-state service flows that connect front-stage member interactions with backstage people, processes, systems and data.
Added 5 mins ago
M
Relationship Manager
Moneris
Toronto, ON
- Full-time
Serve as the primary relationship lead for assigned partners and the subject matter expert for internal stakeholders on partner-related initiatives and inquiries.
Added 6 mins ago
K
Team Lead, Operations Engineering - Empress
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- Full-time
Keyera is seeking an experienced Operations Engineering Team Lead for the Empress Complex and PTC pipeline. The position will be located at the Empress facility located near Medicine Hat,…
Added 6 mins ago
R
Manager, People Operations & Partner Affairs
RPIA
Toronto, ON
- Full-time
· Project Leadership & Process Improvement: Lead and support cross-functional projects and recurring business processes in coordination with the CPO. Establish project plans, monitor…
Added 6 mins ago
CT
Director, Human Resources
Creation Technologies
Vancouver, BC
- Full-time
Lead a team of HR professionals in delivering talent strategies, culture initiatives, and compliance programs. Providing guidance on best practices and ensuring that the team collaborates…
Added 6 mins ago
C
Sr. Financial Advisor CIRO-ID (Urban)
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 6 mins ago
CE
Senior Training Efficiency Advisor
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- Full-time
Lead the continuous improvement of technical training programs, processes, and content through innovative, strategic, and technology-enabled approaches.
Added 6 mins ago
BG
General Manager (Leduc)
Boyd Group Services
Leduc, AB
- Full-time
Valid driver’s license required
Added 6 mins ago
B
Senior Relationship Manager
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Peterborough, ON
- Full-time
Lead credit discussions, secure approvals, and collaborate with internal partners to deliver innovative solutions.
Added 6 mins ago
BP
Retail Manager - Softlines - Canada
Bass Pro Shops
Nanaimo, BC
- Full-time
…a Bass Pro Shops or Cabela’s retail location. The GSM will lead world class customer service and operational delivery by developing and engaging Outfitters daily in all facets of department…
Added 6 mins ago
BP
Retail Manager- Full Time
Bass Pro Shops
Vaughan, ON
- Full-time
…Shops or Cabela’s retail location. The Retail Manager will lead world class customer service and operational delivery by developing and engaging Outfitters daily in all facets of department…
Added 6 mins ago
HP
383-26 RN, Critical Care (ISU), Job Share, Stratford
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- Part-time
Recent 12-lead ECG interpretation course, or equivalent (current experience)
Added 6 mins ago
OE
Manager, Ice Operations
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Edmonton, AB
- Full-time
Lead game-day ice operations in person, directing the Supervisor, Ice Operations, Ice Crew, and ice resurfacer operators
Added 6 mins ago
AT
Associate Power Systems Consultant
Aspen Technology
Montreal, QC
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Added 6 mins ago
JC
Senior Mechanical Engineer (onsite)
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AB · SA - Edmonton Orion
- Full-time
…specific focus on mechanical design engineering. As a project lead, a good understanding of Electrical, Structural, and Controls engineering is a…
Added 6 mins ago
L
Senior Manager, PMO
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Toronto, ON
- Full-time
Reporting to with the Director, PMO, you will lead and support an effective team of Project Managers, partnering with them to remove obstacles and bringing your leadership and delivery…
Added 21 mins ago
OS
Manager, Ice Operations
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Lead game-day ice operations in person, directing the Supervisor, Ice Operations, Ice Crew, and ice resurfacer operators
Added 21 mins ago
C
Vice President, Sales & Marketing
CYBERWELL
ON · Ontario, Canada
- Full-time
Reporting to the Chief Executive Officer, we are hiring a Vice President, Sales & Marketing to lead CYBERWELL’s commercial organization through its next phase of growth. As a member of the…
Added 21 mins ago
VS
Test Automation Specialist
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Toronto, ON
- Contract
…the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and…
Added 21 mins ago
NE
Mechanical Supervisor
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Cochrane, ON
- $70 to $80 CAD / hour
- Full-time
Sound interpersonal and management skills, with the ability to lead and motivate a team of employees
Added 21 mins ago
WT
Industrial Designer
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Kitchener, ON
- Full-time
We’re hiring an in-house industrial designer to lead concept development on client projects, working full-time from our Kitchener studio alongside our engineering and prototyping team.…

S M Software Solutions Inc

RQ11735 – Business Analyst – Senior (Onsite)

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735

We are seeking an experienced Senior Business Analyst with strong expertise in business analysis, stakeholder engagement, organizational change management, training development, and digital transformation initiatives. The ideal candidate will have experience working with multiple ministries, diverse stakeholder groups, operational teams, and subject-matter experts to assess existing training practices and support the transition to new training and operating models. The successful candidate will lead requirements gathering, facilitate workshops, document current-state and future-state processes, assess business impacts and organizational readiness, develop transition strategies, and create and deliver comprehensive training and operational documentation. This role requires excellent communication, analytical, facilitation, and problem-solving skills, with a strong focus on stakeholder understanding, successful implementation, and sustained adoption.

Role Snapshot

Job Title: RQ11735 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 9, 2026
Estimated End Date: September 28, 2027
Business Days: 225.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience leading analysis for large-scale digital initiatives.
Experience documenting requirements, user stories, process models, business rules, and acceptance criteria.
Experience assessing services for integration with shared platforms and reusable capabilities.
Experience working in Agile or hybrid teams and supporting backlog, testing, release, and implementation activities.
Experience coordinating deliverables across business and technical teams.

Description

The Senior Business Analyst partners with multiple ministry stakeholders, program areas, subject-matter experts, operational teams, and project leads to assess current training practices and support the transition to a new training and operating model.

The role combines senior business analysis, facilitation, training development, communications, and change-management expertise to turn diverse and sometimes ambiguous stakeholder input into a practical path forward.

The Senior Business Analyst documents current-state processes and pain points, assesses impacts and readiness, develops transition and adoption approaches, and prepares clear recommendations for leadership.

The role creates and delivers high-quality training and operational documentation, supports knowledge transfer and post-implementation adoption, and monitors feedback and outcomes to improve the model over time.

Success is measured not only by completion of project deliverables, but by stakeholder understanding, sustained adoption, and the ability of ministry teams to operate effectively under the new model.

Experience

Experience leading business analysis, organizational change, training, or transformation activities across multiple ministries, programs, or complex stakeholder groups.
Experience engaging executives, managers, subject-matter experts, operational staff, and end users to understand current practices, challenges, business needs, and readiness for change.
Experience facilitating workshops, discovery sessions, interviews, working groups, and decision-making discussions that build consensus and produce actionable outcomes.
Experience documenting and analysing current-state training processes, workflows, roles, pain points, gaps, and dependencies.
Experience assessing business impacts, stakeholder impacts, risks, dependencies, readiness, and barriers to adoption.
Experience developing future-state processes, transition plans, implementation roadmaps, change strategies, adoption measures, and mitigation approaches.
Experience creating training curricula, presentation materials, facilitator guides, user guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience translating complex processes, policies, and technical information into clear, concise, user-friendly content for different audiences.
Experience delivering instructor-led or virtual training, demonstrations, knowledge-transfer sessions, coaching, and train-the-trainer activities.
Experience providing post-implementation support, gathering feedback, troubleshooting adoption issues, and improving training content and delivery methods.
Experience preparing executive summaries, briefing materials, presentations, recommendations, status updates, and implementation reporting.
Experience managing competing priorities, working independently with limited direction, and producing polished deliverables within established timelines.

General Skills / Duties

Build trusted working relationships with ministry partners, subject-matter experts, project teams, leaders, and end users.
Plan and facilitate workshops, discovery sessions, interviews, meetings, and working groups to gather information and build agreement.
Document current-state training practices, processes, workflows, roles, tools, pain points, and business requirements.
Analyse stakeholder input and supporting information to identify gaps, improvement opportunities, risks, dependencies, and readiness considerations.
Synthesize large volumes of information into clear findings, practical options, recommendations, and decisions for project and executive leadership.
Define future-state training processes and support ministries in moving from current practices to the new training and operating model.
Develop transition plans, implementation roadmaps, stakeholder-impact assessments, change-adoption strategies, mitigation measures, and progress indicators.
Create and maintain training materials, user guides, facilitator guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Ensure training and operational content aligns with organizational standards, approved processes, business objectives, accessibility requirements, and audience needs.
Deliver training, demonstrations, coaching, knowledge-transfer activities, and train-the-trainer sessions to ministry stakeholders and end users.
Provide post-implementation support, respond to questions, troubleshoot adoption issues, and recommend adjustments based on feedback and observed outcomes.
Monitor adoption progress and maintain documentation throughout implementation and post-launch support.
Prepare executive summaries, briefing notes, presentations, status reports, risk updates, and recommendations.
Communicate complex findings, implementation progress, risks, and required decisions in a concise and actionable manner.

Experience And Skill Set Requirements

Stakeholder Engagement and Facilitation – 25%
Experience engaging diverse ministry stakeholders and building productive relationships across organizational boundaries.
Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions.
Ability to establish trust and communicate effectively with executives, managers, subject-matter experts, and front-line staff.
Business Analysis and Assessment – 25%
Experience gathering requirements, mapping processes, identifying pain points, and assessing impacts, risks, dependencies, and readiness.
Ability to synthesize ambiguous or high-volume information into clear findings, practical options, and implementable recommendations.
Strong critical-thinking, problem-solving, and independent work-management skills.
Training Development and Delivery – 25%
Experience developing polished training materials, user guides, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience delivering training, coaching, knowledge transfer, and train-the-trainer sessions.
Ability to translate complex business processes into clear, accessible, and audience-appropriate content.
Change Management, Communications, and Adoption – 25%
Experience developing transition plans, implementation roadmaps, change strategies, stakeholder-impact assessments, and adoption measures.
Experience providing post-implementation support, monitoring adoption, gathering feedback, and refining training and transition approaches.
Excellent written, verbal, presentation, and executive-communication skills, with a focus on sustained business outcomes.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, November 10, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

Onsite Requirement: 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Assess current training practices and business processes, gather and document requirements, facilitate stakeholder discussions, and recommend future-state processes and transition approaches. Develop and deliver training and operational materials, support implementation and adoption, monitor feedback, and report progress and recommendations to leadership.

Requirements

The role requires experience leading business analysis, change, training, or transformation work across complex stakeholder groups, including requirements documentation, process assessment, and Agile or hybrid delivery support. Candidates should be skilled in facilitation, training-material development and delivery, change planning, adoption support, and clear communication with both operational teams and executives.

Skills

Stakeholder Engagement
Workshop Facilitation
Business Analysis
Requirements Gathering
Process Mapping
Impact Assessment
Organizational Change Management
Training Development
Training Delivery
Change Adoption
Agile
Backlog Management
Testing Support
Release Support
Executive Communication
Knowledge Transfer

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Digital Transformation
Stakeholder Engagement
Requirements Gathering
User Stories
Process Models
Business Rules
Acceptance Criteria
Shared Platforms
Reusable Capabilities
Agile
Hybrid Delivery
Backlog Management
Testing
Release Management
Implementation
Organizational Change Management
Current-State Analysis
Future-State Processes
Business Impact Assessment
Organizational Readiness
Transition Planning
Training Curricula
Facilitator Guides
User Guides
Standard Operating Procedures
Knowledge Transfer
Train-the-Trainer
Adoption Monitoring
Executive Briefings

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Work requirements

Jobs in Canada