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Added 7 mins ago
PV
Senior Financial Analyst, FP&A
Pet Valu
Markham, ON
- Full-time
Preparing executive-level reporting, presentations, and recommendations for Business Reviews, Budget and Forecast cycles, Leadership Team discussions, and Board materials.
Added 8 mins ago
IO
Senior Financial Analyst
Irving Oil
Saint John, NB
- Full-time
As a Senior Financial Analyst, you will be a key member of our finance team supporting the Chief Financial Officer and Refining & Supply Operations. Your focus will be on providing…
Added 8 mins ago
C
Senior Financial Analyst, Investor Relations & Performance Measurement
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 8 mins ago
B
BMO Capital Markets New Grad 2027 Investment Banking Analyst, Montreal
BMO
Montreal, QC · HO
- Full-time
As an Investment Banking Analyst at BMO Capital Markets, you will gain valuable exposure to a wide number of industries and will work with a variety of financial products, including public…
Added 8 mins ago
BC
Actuarial Analyst- Pricing
Blue Cross Life / Croix Bleue Vie
Moncton, NB · ON · NB · NT · NS · PE · MB · AB · YT · NU · SK · BC · NL · MBC NB Head Office Moncton
- Full-time
As an Actuarial Analyst, you'll support the development and pricing of individual life insurance solutions while collaborating with colleagues across Canada. You'll contribute to…
Added 23 mins ago
KT
Cyber Security Analyst
koundinyasa Technology Services
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Excellent documentation and reporting skills.
Added 23 mins ago
Analyst, Accounting Operations
VIA Rail Canada
Montreal, QC
Reporting to the Supervisor, Revenue, Accounting Operations, the Accounting Operations Support Analyst is responsible for the quality assurance of operational tasks. He/She analyzes…
Added 23 mins ago
RA
Treasury Project Analyst
Recrute Action
Toronto, ON
- Contract
Develop and execute test plans, test matrices, and test cases, and coordinate testing, issue resolution, and reporting of results.
Added 23 mins ago
PG
Senior Financial Analyst, FP&A
Panthera Grid Partners, LLC
Gatineau, QC
- Full-time
The Senior Financial Analyst, FP&A will be responsible for the preparation of financial models managed within the Panthera growth pipeline, working collaboratively with key business…
Added 23 mins ago
Senior P&O Specialist, Compensation, Canada
DSV
Mississauga, ON
The Senior Compensation Analyst will play a key role in developing, implementing, and administering our company's compensation programs. This role will apply compensation best practices and…
Added 38 mins ago
DE
Senior Pricing Analyst
DHL Express (Canada), Ltd.
Mississauga, ON
- Full-time
DHL Express currently has an opening for a Sr. Pricing Analyst in Mississauga, ON. In this role you will be conducting pricing analyse and business evaluation using global and local pricing…
Added 52 mins ago
QO
Business Analyst And Assistant To Head Of Downstream Operations
Quest Oil Group
Head, Clara and Maria, ON · Head, Clara and Maria
- Full-time
…support to the Head of Downstream Operations. The Business Analyst and Assistant to Head of Downstream Operations will analyze operational data, prepare performance reports, and develop…
Added 52 mins ago
H
Treasury Project Analyst
Hays
Toronto, ON
- Contract
We are seeking an experienced Project Coordinator / Business Analyst with a strong background in treasury, payments, and financial services operations. This individual will support project…
Added 52 mins ago
PG
Senior Financial Analyst, FP&A
Panthera Grid Partners
Gatineau, QC
- Full-time
The Senior Financial Analyst, FP&A will be responsible for the preparation of financial models managed within the Panthera growth pipeline, working collaboratively with key business…
Added 52 mins ago
S
IT Data Analyst
Swoon
Toronto, ON
- Contract
Location: Remote, but you must live in the GTA
Added 53 mins ago
Digital Solutions Technician
Durham Children's Aid Society Recruiting
Oshawa, ON
…reduce administrative burden, and enhance data analysis and reporting capabilities across all…
Added 1 hour ago
UO
Student Experience Research & Assessment Analyst
University of British Columbia
Kelowna, BC · UBCO | University Centre (UNC)
- $7,727.33 to $11,112 CAD / month
- Part-time
This position will be responsible for the broad capture, maintenance, analysis and reporting of AVPS student engagement data, student learning outcomes, and satisfaction in order to…
Added 1 hour ago
SM
RQ11735 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
SM
RQ11733 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
SP
Information Technology Business Analyst
Saskatchewan Polytechnic
SK · Saskatchewan, Canada
- Full-time
Two-year Diploma in Information Technology or Business (foreign education must have Canadian equivalency certification)
Added 1 hour ago
EO
Senior Research & Data Analyst
Elections Ontario
Toronto, ON · North York, ON
- $75,185 to $105,116 CAD / year
- Full-time
This position requires in-office presence of five days per week
Added 1 hour ago
RS
Senior Eddy Current Analyst
Rockwood Service Corporation
Fort Saskatchewan, AB
- Full-time
Echo NDE is seeking a Senior Eddy Current Analyst to support upcoming projects. This is an opportunity to apply your technical expertise in ECT data analysis and interpretation while…
Added 1 hour ago
Accounting Assistant (Transit)
Region of Waterloo
Kitchener, ON
…from management, determines key performance indicators for reporting. Determines best way to gather information and analyzes information…

S M Software Solutions Inc

RQ11735 – Business Analyst – Senior (Onsite)

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735

We are seeking an experienced Senior Business Analyst with strong expertise in business analysis, stakeholder engagement, organizational change management, training development, and digital transformation initiatives. The ideal candidate will have experience working with multiple ministries, diverse stakeholder groups, operational teams, and subject-matter experts to assess existing training practices and support the transition to new training and operating models. The successful candidate will lead requirements gathering, facilitate workshops, document current-state and future-state processes, assess business impacts and organizational readiness, develop transition strategies, and create and deliver comprehensive training and operational documentation. This role requires excellent communication, analytical, facilitation, and problem-solving skills, with a strong focus on stakeholder understanding, successful implementation, and sustained adoption.

Role Snapshot

Job Title: RQ11735 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 9, 2026
Estimated End Date: September 28, 2027
Business Days: 225.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience leading analysis for large-scale digital initiatives.
Experience documenting requirements, user stories, process models, business rules, and acceptance criteria.
Experience assessing services for integration with shared platforms and reusable capabilities.
Experience working in Agile or hybrid teams and supporting backlog, testing, release, and implementation activities.
Experience coordinating deliverables across business and technical teams.

Description

The Senior Business Analyst partners with multiple ministry stakeholders, program areas, subject-matter experts, operational teams, and project leads to assess current training practices and support the transition to a new training and operating model.

The role combines senior business analysis, facilitation, training development, communications, and change-management expertise to turn diverse and sometimes ambiguous stakeholder input into a practical path forward.

The Senior Business Analyst documents current-state processes and pain points, assesses impacts and readiness, develops transition and adoption approaches, and prepares clear recommendations for leadership.

The role creates and delivers high-quality training and operational documentation, supports knowledge transfer and post-implementation adoption, and monitors feedback and outcomes to improve the model over time.

Success is measured not only by completion of project deliverables, but by stakeholder understanding, sustained adoption, and the ability of ministry teams to operate effectively under the new model.

Experience

Experience leading business analysis, organizational change, training, or transformation activities across multiple ministries, programs, or complex stakeholder groups.
Experience engaging executives, managers, subject-matter experts, operational staff, and end users to understand current practices, challenges, business needs, and readiness for change.
Experience facilitating workshops, discovery sessions, interviews, working groups, and decision-making discussions that build consensus and produce actionable outcomes.
Experience documenting and analysing current-state training processes, workflows, roles, pain points, gaps, and dependencies.
Experience assessing business impacts, stakeholder impacts, risks, dependencies, readiness, and barriers to adoption.
Experience developing future-state processes, transition plans, implementation roadmaps, change strategies, adoption measures, and mitigation approaches.
Experience creating training curricula, presentation materials, facilitator guides, user guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience translating complex processes, policies, and technical information into clear, concise, user-friendly content for different audiences.
Experience delivering instructor-led or virtual training, demonstrations, knowledge-transfer sessions, coaching, and train-the-trainer activities.
Experience providing post-implementation support, gathering feedback, troubleshooting adoption issues, and improving training content and delivery methods.
Experience preparing executive summaries, briefing materials, presentations, recommendations, status updates, and implementation reporting.
Experience managing competing priorities, working independently with limited direction, and producing polished deliverables within established timelines.

General Skills / Duties

Build trusted working relationships with ministry partners, subject-matter experts, project teams, leaders, and end users.
Plan and facilitate workshops, discovery sessions, interviews, meetings, and working groups to gather information and build agreement.
Document current-state training practices, processes, workflows, roles, tools, pain points, and business requirements.
Analyse stakeholder input and supporting information to identify gaps, improvement opportunities, risks, dependencies, and readiness considerations.
Synthesize large volumes of information into clear findings, practical options, recommendations, and decisions for project and executive leadership.
Define future-state training processes and support ministries in moving from current practices to the new training and operating model.
Develop transition plans, implementation roadmaps, stakeholder-impact assessments, change-adoption strategies, mitigation measures, and progress indicators.
Create and maintain training materials, user guides, facilitator guides, reference documents, process maps, job aids, frequently asked questions, and standard operating procedures.
Ensure training and operational content aligns with organizational standards, approved processes, business objectives, accessibility requirements, and audience needs.
Deliver training, demonstrations, coaching, knowledge-transfer activities, and train-the-trainer sessions to ministry stakeholders and end users.
Provide post-implementation support, respond to questions, troubleshoot adoption issues, and recommend adjustments based on feedback and observed outcomes.
Monitor adoption progress and maintain documentation throughout implementation and post-launch support.
Prepare executive summaries, briefing notes, presentations, status reports, risk updates, and recommendations.
Communicate complex findings, implementation progress, risks, and required decisions in a concise and actionable manner.

Experience And Skill Set Requirements

Stakeholder Engagement and Facilitation – 25%
Experience engaging diverse ministry stakeholders and building productive relationships across organizational boundaries.
Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions.
Ability to establish trust and communicate effectively with executives, managers, subject-matter experts, and front-line staff.
Business Analysis and Assessment – 25%
Experience gathering requirements, mapping processes, identifying pain points, and assessing impacts, risks, dependencies, and readiness.
Ability to synthesize ambiguous or high-volume information into clear findings, practical options, and implementable recommendations.
Strong critical-thinking, problem-solving, and independent work-management skills.
Training Development and Delivery – 25%
Experience developing polished training materials, user guides, process maps, job aids, frequently asked questions, and standard operating procedures.
Experience delivering training, coaching, knowledge transfer, and train-the-trainer sessions.
Ability to translate complex business processes into clear, accessible, and audience-appropriate content.
Change Management, Communications, and Adoption – 25%
Experience developing transition plans, implementation roadmaps, change strategies, stakeholder-impact assessments, and adoption measures.
Experience providing post-implementation support, monitoring adoption, gathering feedback, and refining training and transition approaches.
Excellent written, verbal, presentation, and executive-communication skills, with a focus on sustained business outcomes.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, November 10, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

Onsite Requirement: 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Assess current training practices and business processes, gather and document requirements, facilitate stakeholder discussions, and recommend future-state processes and transition approaches. Develop and deliver training and operational materials, support implementation and adoption, monitor feedback, and report progress and recommendations to leadership.

Requirements

The role requires experience leading business analysis, change, training, or transformation work across complex stakeholder groups, including requirements documentation, process assessment, and Agile or hybrid delivery support. Candidates should be skilled in facilitation, training-material development and delivery, change planning, adoption support, and clear communication with both operational teams and executives.

Skills

Stakeholder Engagement
Workshop Facilitation
Business Analysis
Requirements Gathering
Process Mapping
Impact Assessment
Organizational Change Management
Training Development
Training Delivery
Change Adoption
Agile
Backlog Management
Testing Support
Release Support
Executive Communication
Knowledge Transfer

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Digital Transformation
Stakeholder Engagement
Requirements Gathering
User Stories
Process Models
Business Rules
Acceptance Criteria
Shared Platforms
Reusable Capabilities
Agile
Hybrid Delivery
Backlog Management
Testing
Release Management
Implementation
Organizational Change Management
Current-State Analysis
Future-State Processes
Business Impact Assessment
Organizational Readiness
Transition Planning
Training Curricula
Facilitator Guides
User Guides
Standard Operating Procedures
Knowledge Transfer
Train-the-Trainer
Adoption Monitoring
Executive Briefings

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Work requirements

Jobs in Canada