RQ11741 – Product Manager – Senior (Onsite)

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11741

We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting business services. The ideal candidate will have extensive experience managing complex enterprise platforms and public-facing digital services, defining product vision and measurable outcomes, managing product backlogs, and leading digital products through discovery, delivery, launch, and continuous improvement.

The successful candidate will work closely with business, policy, service design, UX, business analysis, architecture, development, testing, data, privacy, security, and operations teams to align government priorities, user needs, ministry service requirements, platform maturity, delivery capacity, and operational considerations. This role will focus on prioritizing reusable enterprise capabilities, coordinating service onboarding, managing dependencies and delivery trade-offs, and ensuring continuous improvement through research, analytics, performance measures, and stakeholder feedback.

Role Snapshot

• Job Title: RQ11741 – Product Manager – Senior
• Client: Ministry of Public and Business Service Delivery and Procurement
• Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
• Work Arrangement: Onsite – 5 Days per Week
• Estimated Start Date: November 9, 2026
• Estimated End Date: September 28, 2027
• Business Days: 225.00
• Extension: Probable after the initial mandate
• Hours: 7.25 hours per day
• Security Level: No Clearance Required
  
  

Must Have

• Experience defining product vision, strategy, roadmaps, outcomes, and backlogs.
• Experience leading complex digital products through discovery, delivery, launch, and continuous improvement.
• Experience prioritizing reusable capabilities and onboarding services to shared platforms.
• Experience balancing enterprise standards with partner needs and delivery constraints.
• Ability to build alignment across diverse business and technical stakeholders.
  
  

Description

The Senior Product Manager will lead the product strategy, roadmap, priorities, and product decisions for the enterprise platform for business services.

The role connects government priorities, user needs, ministry service requirements, platform maturity, delivery capacity, operational considerations, and measurable outcomes to determine what should be delivered and in what sequence.

Working across program, policy, service design, UX, business analysis, architecture, development, testing, data, privacy, security, and operations, the Senior Product Manager guides discovery, defines product outcomes, manages the backlog, and establishes clear release objectives and acceptance priorities.

The role balances reusable enterprise features with service-specific needs, facilitates trade-off decisions, aligns ministry partners on onboarding scope and dependencies, and uses research, analytics, performance information, and stakeholder feedback to improve adoption, value, and the ongoing evolution of the platform.

Experience

• Experience leading product management for complex enterprise platforms or public-facing digital services.
• Experience defining product vision, strategy, roadmaps, outcomes, and success measures.
• Experience managing and prioritizing product backlogs across multiple capabilities, services, and stakeholder groups.
• Experience onboarding services to shared platforms and balancing enterprise reuse with program-specific needs.
• Experience using user research, analytics, operational data, and stakeholder feedback to guide product decisions.
• Experience working with business, policy, service design, UX, architecture, development, testing, data, privacy, security, and operations teams.
• Experience developing options, business cases, value propositions, benefits measures, and executive recommendations.
• Experience managing dependencies, trade-offs, risks, sequencing, and release priorities.
• Knowledge of Agile product delivery, digital service standards, accessibility, privacy, and public-sector governance.
  
  

General Skills / Duties

• Define and communicate the enterprise platform product vision, strategy, roadmap, and measurable outcomes.
• Prioritize reusable platform capabilities and service onboarding based on user value, enterprise value, readiness, risk, and delivery capacity.
• Own and maintain the product backlog, release objectives, and acceptance priorities.
• Translate strategic goals into product outcomes, epics, features, and delivery priorities.
• Facilitate product discovery, roadmap planning, prioritization, and stakeholder decision-making.
• Use research, analytics, performance measures, and operational feedback to guide continuous improvement.
• Coordinate with ministry partners and service owners to align onboarding scope, expectations, and dependencies.
• Prepare executive updates, product decisions, options, and recommendations.
• Support benefits realization, product governance, adoption, and operational transition.
  
  

Experience And Skill Set Requirements

• Product Strategy and Management - 35%
• Experience defining product vision, strategy, roadmaps, outcomes, and backlogs.
• Experience leading complex digital products through discovery, delivery, launch, and continuous improvement.
• Enterprise Platform and Service Onboarding - 25%
• Experience prioritizing reusable capabilities and onboarding services to shared platforms.
• Experience balancing enterprise standards with partner needs and delivery constraints.
• Data-Informed Delivery and Benefits - 20%
• Experience using user research, analytics, performance measures, and benefits frameworks to guide decisions.
• Leadership and Stakeholder Management - 20%
• Excellent facilitation, negotiation, communication, and executive-presentation skills.
• Ability to build alignment across diverse business and technical stakeholders.
  
  

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, November 10, 2026, at 10:00 AM EST.

Mandatory Documents

• Updated Resume in Word format (Mandatory)
• References (Mandatory)
• Expected Hourly Rate (Mandatory)
• Visa Status (Mandatory)
• LinkedIn ID (Mandatory)
  
  

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

• Work Arrangement: Onsite – 5 days per week.
  
  

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