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Added 30 mins ago
EC
Senior Customer Success Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
…customer success outcomes, renewal and growth performance, and executive-level engagement. The Senior Customer Success Manager, Defence acts as a trusted advisor to senior DND stakeholders,…
Added 30 mins ago
EC
Senior Customer Success Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Demonstrated experience engaging senior and executive‑level stakeholders in complex environments and positioning enterprise software, professional services, and training as integrated…
Added 2 hours ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11734
Added 2 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11741
Added 2 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11741
Added 2 hours ago
SM
RQ00242 – Senior Data Analytical Specialist/Scientist
S M Software Solutions Inc
Toronto, ON
- Full-time
…platforms. The successful candidate will develop advanced analytical solutions, generate AI-driven insights, identify high-value business opportunities, and work closely with…
Added 2 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11741
Added 2 hours ago
SM
RQ11735 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735
Added 2 hours ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11731
Added 2 hours ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11734
Added 2 hours ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11731
Added 2 hours ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11734
Added 2 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Treasury Board Secretariat – RQ11857
Added 2 hours ago
SM
RQ11733 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11733
Added 2 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Treasury Board Secretariat – RQ11857
Added 2 hours ago
SM
RQ11735 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735
Added 2 hours ago
SM
RQ11735 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735
Added 2 hours ago
SM
RQ00242 – Senior Data Analytical Specialist/Scientist
S M Software Solutions Inc
Toronto, ON
- Full-time
…platforms. The successful candidate will develop advanced analytical solutions, generate AI-driven insights, identify high-value business opportunities, and work closely with…
Added 2 hours ago
SM
RQ00242 – Senior Data Analytical Specialist/Scientist
S M Software Solutions Inc
Toronto, ON
- Full-time
…platforms. The successful candidate will develop advanced analytical solutions, generate AI-driven insights, identify high-value business opportunities, and work closely with…
Added 2 hours ago
SM
RQ11733 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11733
Added 2 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Treasury Board Secretariat – RQ11857
Added 2 hours ago
SM
RQ11733 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11733
Added 2 hours ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11731
Added 3 hours ago
BA
Sr. Account Executive
Boundless AI
Toronto, ON
- Full-time
…empower businesses by providing them with the optimal financing solutions tailored to their unique needs, enabling them to achieve their growth and innovation…
Added 4 hours ago
A
Senior Hybrid Interactive/Visual Designer [AQ-25913]
Aquent
Toronto, ON
- $60 to $63 CAD / hour
- Contract
…closely with product managers, researchers, engineers, and executive stakeholders, you will drive digital solutions from early discovery through to delivery. Your work will not only…

S M Software Solutions Inc

RQ11741 – Product Manager – Senior (Onsite)

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Dec 7, 2026
Posting language: English
Posted: Nov 7, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11741

We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting business services. The ideal candidate will have extensive experience managing complex enterprise platforms and public-facing digital services, defining product vision and measurable outcomes, managing product backlogs, and leading digital products through discovery, delivery, launch, and continuous improvement.

The successful candidate will work closely with business, policy, service design, UX, business analysis, architecture, development, testing, data, privacy, security, and operations teams to align government priorities, user needs, ministry service requirements, platform maturity, delivery capacity, and operational considerations. This role will focus on prioritizing reusable enterprise capabilities, coordinating service onboarding, managing dependencies and delivery trade-offs, and ensuring continuous improvement through research, analytics, performance measures, and stakeholder feedback.

Role Snapshot

Job Title: RQ11741 – Product Manager – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 9, 2026
Estimated End Date: September 28, 2027
Business Days: 225.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience defining product vision, strategy, roadmaps, outcomes, and backlogs.
Experience leading complex digital products through discovery, delivery, launch, and continuous improvement.
Experience prioritizing reusable capabilities and onboarding services to shared platforms.
Experience balancing enterprise standards with partner needs and delivery constraints.
Ability to build alignment across diverse business and technical stakeholders.

Description

The Senior Product Manager will lead the product strategy, roadmap, priorities, and product decisions for the enterprise platform for business services.

The role connects government priorities, user needs, ministry service requirements, platform maturity, delivery capacity, operational considerations, and measurable outcomes to determine what should be delivered and in what sequence.

Working across program, policy, service design, UX, business analysis, architecture, development, testing, data, privacy, security, and operations, the Senior Product Manager guides discovery, defines product outcomes, manages the backlog, and establishes clear release objectives and acceptance priorities.

The role balances reusable enterprise features with service-specific needs, facilitates trade-off decisions, aligns ministry partners on onboarding scope and dependencies, and uses research, analytics, performance information, and stakeholder feedback to improve adoption, value, and the ongoing evolution of the platform.

Experience

Experience leading product management for complex enterprise platforms or public-facing digital services.
Experience defining product vision, strategy, roadmaps, outcomes, and success measures.
Experience managing and prioritizing product backlogs across multiple capabilities, services, and stakeholder groups.
Experience onboarding services to shared platforms and balancing enterprise reuse with program-specific needs.
Experience using user research, analytics, operational data, and stakeholder feedback to guide product decisions.
Experience working with business, policy, service design, UX, architecture, development, testing, data, privacy, security, and operations teams.
Experience developing options, business cases, value propositions, benefits measures, and executive recommendations.
Experience managing dependencies, trade-offs, risks, sequencing, and release priorities.
Knowledge of Agile product delivery, digital service standards, accessibility, privacy, and public-sector governance.

General Skills / Duties

Define and communicate the enterprise platform product vision, strategy, roadmap, and measurable outcomes.
Prioritize reusable platform capabilities and service onboarding based on user value, enterprise value, readiness, risk, and delivery capacity.
Own and maintain the product backlog, release objectives, and acceptance priorities.
Translate strategic goals into product outcomes, epics, features, and delivery priorities.
Facilitate product discovery, roadmap planning, prioritization, and stakeholder decision-making.
Use research, analytics, performance measures, and operational feedback to guide continuous improvement.
Coordinate with ministry partners and service owners to align onboarding scope, expectations, and dependencies.
Prepare executive updates, product decisions, options, and recommendations.
Support benefits realization, product governance, adoption, and operational transition.

Experience And Skill Set Requirements

Product Strategy and Management - 35%
Experience defining product vision, strategy, roadmaps, outcomes, and backlogs.
Experience leading complex digital products through discovery, delivery, launch, and continuous improvement.
Enterprise Platform and Service Onboarding - 25%
Experience prioritizing reusable capabilities and onboarding services to shared platforms.
Experience balancing enterprise standards with partner needs and delivery constraints.
Data-Informed Delivery and Benefits - 20%
Experience using user research, analytics, performance measures, and benefits frameworks to guide decisions.
Leadership and Stakeholder Management - 20%
Excellent facilitation, negotiation, communication, and executive-presentation skills.
Ability to build alignment across diverse business and technical stakeholders.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, November 10, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

Work Arrangement: Onsite – 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead product strategy, roadmap development, backlog prioritization, and product decisions for an enterprise platform supporting business services. Coordinate service onboarding and cross-functional delivery, balancing reusable platform capabilities with partner needs while using research, analytics, and feedback to drive continuous improvement.

Requirements

Requires extensive product management experience with complex enterprise platforms or public-facing digital services, including defining product vision, roadmaps, outcomes, and success measures. Candidates should be skilled in Agile delivery, service onboarding, data-informed decisions, managing dependencies and trade-offs, and aligning diverse business and technical stakeholders.

Skills

Product Strategy
Product Roadmapping
Product Backlog Management
Digital Product Delivery
Service Onboarding
Stakeholder Management
Agile Product Delivery
User Research
Data Analytics
Benefits Measurement
Prioritization
Risk Management
Executive Communication
Accessibility
Privacy

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Platform
Business Services
Product Vision
Product Strategy
Product Roadmap
Product Backlog
Digital Services
Agile
Product Discovery
Service Onboarding
Reusable Capabilities
User Research
Analytics
Performance Measures
Benefits Realization
Service Design
User Experience
Business Analysis
Architecture
Data
Privacy
Security
Accessibility
Public-Sector Governance
Release Planning
Stakeholder Management
Executive Recommendations

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