Find work in Canada.

516,448 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
SG
Earthworks Lead Hand
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Reporting directly to the Field Supervisor, the Lead Hand is responsible for providing day-to-day leadership, direction, and hands-on support to field crews working on earthworks…
Added 4 mins ago
EC
QA Tester | Multiplayer FPS
E+E Consulting
Montreal, QC
- Full-time
At Ironbelly Studios, we’re working on a next-generation fantasy hero collector RPG game built in Unity for mobile and desktop. With 200+ characters planned at launch, we’re bringing depth…
Added 4 mins ago
RA
Staff Android Engineer, Mobile Platform
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,300 to $181,890 CAD / year
- Full-time
- Remote
Lead incident triage and fixes for platform-layer defects, and take part in the mobile on-call rotation.
Added 4 mins ago
SS
License Owner / Operator, Edmonton
Stranger Soccer
AB · Edmonton, AB
- Full-time
What if your passion for football could become something you lead, grow, and make your own?
Added 4 mins ago
S
Team Lead, Mine Maintenance
Suncor
Fort McMurray, AB
- Full-time
We're looking for a passionate and experienced Team Lead, Mine Maintenance to provide leadership to a skilled maintenance team responsible for some of the largest and most advanced mining…
Added 4 mins ago
SS
License Owner / Operator, Calgary
Stranger Soccer
Calgary, AB
- Full-time
What if your passion for football could become something you lead, grow, and make your own?
Added 19 mins ago
SS
License Owner / Operator, Quebec
Stranger Soccer
Quebec, QC
- Full-time
What if your passion for football could become something you lead, grow, and make your own?
Added 19 mins ago
SS
License Owner / Operator, Montreal
Stranger Soccer
Montreal, QC
- Full-time
What if your passion for football could become something you lead, grow, and make your own?
Added 19 mins ago
SS
License Owner / Operator, Ottawa
Stranger Soccer
Ottawa, ON
- Full-time
What if your passion for football could become something you lead, grow, and make your own?
Added 34 mins ago
Product Builder
Branch
Toronto, ON
We're looking for a Product Builder (dual role) to lead the development of our ecommerce site and systems with the highest level of delight. This unique role blends strategic product…
Added 1 hour ago
IR
Senior Quality Assurance Analyst - Remote/Hybrid (Canada)
Info-Tech Research Group
London, ON · Toronto, ON
- Full-time
Perform and lead various types of testing, including (but not limited to) functional, regression, integration, backend database validation, API, mobile, scalability, cross-browser…
Added 1 hour ago
GD
COMBO - Sales Team Leader FT - Outlet Collection Winnipeg
Groupe Dynamite, Inc Garage
Winnipeg, MB
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 1 hour ago
Quality Assurance Automation Engineer
T2 Systems
Burnaby, BC
…success, work together, and are hungry to learn, grow, and…
Added 1 hour ago
T
District Vice President, New Brunswick
TD
Moncton, NB
- Full-time
…financial products and services through its retail branch network, mobile app, telephone, Internet banking, and ‘TD Green Machine’ automated banking…
Added 1 hour ago
SM
RQ11539 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will have expertise in user research, interaction design, wireframing,…
Added 1 hour ago
SM
RQ11744 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…transactional digital services. The successful candidate will lead the design of enterprise platform features and onboarded government services, ensuring Ontario businesses can access and…
Added 1 hour ago
S
Delivery Manager (Banking/IT Service Domain)
Synechron
Mississauga, ON
- $140,000 to $170,000 CAD / year
- Full-time
…and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards,…
Added 1 hour ago
IS
UI UX director
Ironbelly Studios
Montreal, QC
- Full-time
At Ironbelly Studios, we’re working on a next-generation fantasy hero collector RPG game built in Unity for mobile and desktop. With 200+ characters planned at launch, we’re bringing depth…
Added 2 hours ago
EC
UI/UX Director
E+E Consulting
Montreal, QC
- Full-time
At Ironbelly Studios, we’re working on a next-generation fantasy hero collector RPG game built in Unity for mobile and desktop. With 200+ characters planned at launch, we’re bringing depth…
Added 2 hours ago
RM
Senior Full-Stack Engineer
Realize Medical
Canada
- Full-time
Lead security hardening and maintain compliance evidence.
Added 4 hours ago
O
Senior Solutions Engineer
Orgvue
Remote, Canada
- Full-time
- Remote
Lead the definition, design, development and delivery of custom solutions, content and capabilities within the Orgvue platform, from discovery and requirements gathering through to…
Added 5 hours ago
VH
Personal Support Worker - Durham
VHA Home HealthCare
ON · Durham, ON
- Full-time
Demonstrated ability to recognize safety concerns, communicate effectively using a computer and/or mobile device
Added 5 hours ago
A
Bid Manager
ABOMIS
Canada
- Part-time
Our portfolio includes CUPPS/CUTE, CUSS, mobile passenger processing, Multi-DCS, self-service bag tagging, BRS, cloud printing, and other airport IT solutions.
Added 6 hours ago
BI
Project Manager – Exterminauts
Behaviour Interactive
Montreal, QC
- Contract
…crafting unforgettable experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour…
Added 7 hours ago
Field Sales Representative III, Public Sector, Defense, Google Cloud
Google
Ottawa, ON
…aligning them with Google Cloud's portfolio of solutions. You will lead the sales process, from initiating customer conversations to orchestrating internal and external teams to deliver…

S M Software Solutions Inc

RQ11744 – UX Designer – Senior

Toronto, ON, Canada

Internship

Apply About employer

Applications open in a new tab.

Job details

Job type: Internship
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11744

We are seeking a Senior UX Designer with extensive experience in user-centred design, service design, user research, interaction design, and accessibility for complex transactional digital services. The successful candidate will lead the design of enterprise platform features and onboarded government services, ensuring Ontario businesses can access and manage services through a consistent, intuitive, inclusive, and accessible experience. The role involves conducting user research, developing user journeys and service blueprints, creating wireframes and prototypes, performing usability testing, and collaborating with multidisciplinary teams to deliver practical, accessible, and reusable design solutions.

Role Snapshot

Job Title: RQ11744 – UX Designer – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 9, 2026
Estimated End Date: September 28, 2027
Business Days: 225.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience leading design for complex transactional services.
Experience developing journeys, service blueprints, wireframes, prototypes, and interaction specifications.
Knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) and Web Content Accessibility Guidelines (WCAG) requirements.

Description

The Senior UX Designer leads user-centred and service design for enterprise platform features and onboarded government services, ensuring that Ontario businesses can access and manage services through a consistent, intuitive, inclusive, and accessible experience.

The role plans and conducts user research, journey mapping, service blueprinting, information architecture, interaction design, prototyping, usability testing, and accessibility evaluation across account, profile, dashboard, form, workflow, notification, document, delegation, and service-discovery experiences.

Working with users, ministry partners, product managers, business analysts, architects, developers, accessibility specialists, and testers, the Senior UX Designer translates evidence and service needs into practical designs and reusable patterns. The role supports implementation through detailed specifications and design reviews, validates delivered experiences, and contributes to the ongoing maturity of the enterprise platform design system and enterprise service experience.

Experience

Experience leading user experience and service design for complex transactional digital services.
Experience planning and conducting user research, stakeholder interviews, contextual inquiry, usability testing, and design validation.
Experience creating personas, journey maps, service blueprints, information architecture, wireframes, prototypes, and detailed interaction designs.
Experience designing account-based experiences, dashboards, forms, workflows, notifications, document interactions, and service discovery.
Knowledge of user-centred design, service design, interaction design, content design, and design-thinking methods.
Experience designing accessible services in accordance with AODA and applicable WCAG standards.
Experience applying enterprise design systems, reusable components, and consistent interaction patterns.
Experience designing responsive experiences for desktop, tablet, and mobile devices.
Experience collaborating with product managers, analysts, developers, architects, accessibility specialists, and testers.
Experience presenting research findings, design options, and recommendations to business and executive stakeholders.

General Skills / Duties

Plan and lead user research, service design, interaction design, and validation activities.
Identify user needs, behaviours, pain points, accessibility requirements, and service expectations.
Develop personas, journeys, service blueprints, information architecture, wireframes, prototypes, and design specifications.
Design consistent experiences across enterprise platform capabilities and onboarded services.
Facilitate co-design workshops, design reviews, and collaborative working sessions.
Conduct usability and accessibility evaluations and translate findings into design improvements.
Maintain traceability between user needs, business requirements, and design decisions.
Support developers and testers to ensure accurate implementation of approved designs.
Contribute reusable patterns, standards, and components to the enterprise platform design system.

Experience And Skill Set Requirements

User-Centred and Service Design Experience – 35%
Experience leading design for complex transactional services.
Experience developing journeys, service blueprints, wireframes, prototypes, and interaction specifications.
Experience translating research findings into implementable designs.
User Research and Usability – 25%
Experience conducting research, usability testing, synthesis, and design validation with diverse user groups.
Accessibility and Design Standards – 20%
Knowledge of AODA and WCAG requirements.
Experience applying enterprise design systems and accessible interaction patterns.
Communication and Collaboration – 20%
Excellent visual, written, verbal, facilitation, and presentation skills.
Experience collaborating with multidisciplinary Agile teams and senior stakeholders.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Thursday, October 29, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

For daily job updates, you can also join our WhatsApp group using the link below:

Join our WhatsApp Group

Additional Information

Work Arrangement: 5 days onsite per week
Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

Apply About employer

More about this job

Responsibilities

Lead user research and service design for complex government transactions, creating journeys, blueprints, prototypes, and accessible interaction designs across enterprise platform features and services. Collaborate with multidisciplinary teams to validate designs, support implementation, and contribute reusable patterns to the enterprise design system.

Requirements

Requires experience leading UX and service design for complex transactional digital services, including research, usability testing, journey mapping, prototyping, and detailed interaction specifications. Candidates should know AODA and WCAG requirements and be able to collaborate effectively with multidisciplinary teams and senior stakeholders.

Skills

User-Centred Design
Service Design
User Research
Usability Testing
Journey Mapping
Service Blueprinting
Interaction Design
Information Architecture
Wireframing
Prototyping
Accessibility
AODA
WCAG
Design Systems
Responsive Design
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

User-Centred Design
Service Design
User Research
Contextual Inquiry
Usability Testing
Design Validation
Personas
Journey Mapping
Service Blueprinting
Information Architecture
Interaction Design
Wireframes
Prototypes
Accessibility
AODA
WCAG
Enterprise Design Systems
Reusable Components
Responsive Design
Account-Based Experiences
Dashboards
Forms
Workflows
Notifications
Document Interactions
Service Discovery
Co-Design Workshops
Agile
Design Specifications
Government Services

Report this job