Jobs in Canada

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Added 11 hours ago
AC
Senior Electrical Controls Designer
A&H Custom Machine
Burlington, ON
- Full-time
We are seeking a Senior Electrical Controls Designer is responsible for the design, development, and implementation of electrical and controls systems for automated machinery. The position…
Added 13 hours ago
S
Senior Product Designer (AI-native)
Supercrew
Winnipeg, MB
- Full-time
We’re hiring a Senior Product Designer to join our product team and shape the future of the Supercrew experience. You’ll play a key, hands-on role in shaping the product, leading design…
Added 14 hours ago
K
Product Designer
Kablamo
Toronto, ON
- Full-time
Design end-to-end user experiences, from user flows and wireframes to high-fidelity, interactive prototypes in Figma, aligning with schedule and resource guidance from Delivery Leads and…
Added 15 hours ago
B
Senior Content Designer
BMO
Toronto, ON · BMOPLACE
- Full-time
What does it mean to be a Senior Content Designer at BMO?
Added 16 hours ago
CB
HRMS Technical Analyst (Hybrid) - Temporary
Calgary Board of Education
Calgary, AB
- Temporary
At certain times, you maybe be required to work in the office more then 2 days per week based on operational requirements
Added 19 hours ago
A
Interaction/Visual Designer - Advanced [AQ-26412]
Aquent
Montreal, QC
- $50 to $53 CAD / hour
- Contract
…experiences. We are seeking an exceptional, forward-thinking designer to join a collaborative, interdisciplinary team at the forefront of user experience evolution. In this pivotal role,…
Added 1 day ago
EW
UX/UI Designer / Concepteur UI/UX
Evolving Web
Remote, Canada
- Full-time
- Remote
We are seeking a talented UX/UI designer with 5+ years of experience to actively support our design process and contribute to the creation of interactive websites and apps. You will…
Added 1 day ago
EW
UX/UI Designer / Concepteur UI/UX
Evolving Web
Montreal, QC
- Full-time
We are seeking a talented UX/UI designer with 5+ years of experience to actively support our design process and contribute to the creation of interactive websites and apps. You will…
Added 1 day ago
EW
Senior UX Designer / Concepteur UX Senior
Evolving Web
Remote, Canada
- Full-time
- Remote
Are you a seasoned UX Designer ready to lead impactful digital projects? Do you like collaborating closely with mission-driven organizations to design human-centric and inclusive…
Added 1 day ago
EW
Senior UX Designer / Concepteur UX Senior
Evolving Web
Montreal, QC
- Full-time
Are you a seasoned UX Designer ready to lead impactful digital projects? Do you like collaborating closely with mission-driven organizations to design human-centric and inclusive…
Added 1 day ago
QI
Lead Product Designer
Quartermaster inc.
Toronto, ON
- Full-time
Experience with experimentation, incremental delivery and tight feedback loops, where user behaviour plays a major role in shaping the evolution of the product
Added 2 days ago
EJ
Leader - Learning and Performance Strategy
Edward Jones
Mississauga, ON
- $115,900 to $197,300 CAD / year
- Full-time
At times, serve as a learning experience designer to design, develop, curate, and deliver impactful, fit-to-purpose learning and development initiatives that achieve business outcomes while…
Added 2 days ago
A
Training Lead - Business & Technology Transformation
Akkodis
Toronto, ON · North York, ON
- Contract
Work Model: Hybrid - 3 days per week in office
Added 2 days ago
Experience Designer - College Football
Electronic Arts
Vancouver, BC
As a Mid-Level Experience Designer, you’ll play a key role in crafting immersive, accessible, and visually polished user experiences for College Football. Working closely with a…
Added 2 days ago
BV
User Experience Designer
Brand Vision
Toronto, ON · Greater Toronto Area, Canada
- $58,000 to $62,000 CAD / year
- Full-time
We are looking for a UX Designer with strong creative design skills and a practical understanding of user experience and user interface design to join our team.
Added 2 days ago
CI
Senior Production Designer, User Experience
Canadian Institute for Health Information (CIHI)
ON · Ontario, Canada
- Contract
The Senior Production Designer is responsible for applying and continuously improving CIHI’s visual design standards and production processes to deliver high-quality, on-brand, and…
Added 2 days ago
P
Product Designer
Purpose
Canada
- Full-time
As Product Designer, you own the quality of the experience from first concept to production, and you help decide what good looks like when the system is an active participant.
Added 2 days ago
Senior Experience Designer II
Electronic Arts
Vancouver, BC
As a Senior Manager of Experience Design, you will lead an Experience Design team responsible for shaping cohesive, intuitive, and highly crafted player experiences across EA SPORTS FC. You…
Added 2 days ago
Senior Experience Designer
Electronic Arts
Vancouver, BC
Partner with Production, User Research, and other Experience Design leaders to establish priorities, planning, and creative direction.
Added 2 days ago
KP
Front-End Development for Interactive Applications (FDIT) Instructor - Competition ID: 4877
Kwantlen Polytechnic University
Richmond, BC
- Part-time
FDIT 1140 User Experience (UX) Foundations: Students will be introduced to the principles of user experience (UX) design, including design research methodologies, user flows, site…
Added 2 days ago
CL
Senior UX Designer & Researcher, Enterprise Applications
Charger Logistics Inc
Brampton, ON
- Full-time
The Senior UX Designer & Researcher will own the user side of our application: understand how people really work, redesign complex workflows to cut unnecessary steps, and test with users to…
Added 2 days ago
T
Senior Product Designer (6-Month Contract)
TekRek
Toronto, ON
- Contract
This is a 6-month contract for a Senior Product Designer, with potential to convert to full-time. You won’t be tied to one product. You’ll move between teams and pick up the design work…
Added 2 days ago
CL
Senior UX Designer & Researcher, Enterprise Applications
Charger Logistics Inc.
Brampton, ON
- Full-time
The Senior UX Designer & Researcher will own the user side of our application: understand how people really work, redesign complex workflows to cut unnecessary steps, and test with users to…
Added 2 days ago
PC
Sr. Software Engineer
Priority Commerce
Waterloo, ON
- $115,000 to $142,000 CAD / year
- Full-time
Deep Java experience with Spring Boot, including idempotency, retries, transactional boundaries, and event-driven patterns (e.g., Kafka, SQS) behind user actions.
Added 3 days ago
CO
Technical Lead, HR/Finance (Oracle/PeopleSoft Enterprise FSCM & HCM Technical Administration)
City of Brampton
Brampton, ON
- Full-time
…PeopleSoft / PeopleTools ERP technical middle-tier with hands-on experience applying Critical Patch Updates (CPU), PeopleSoft Update Manager (PUM) images, installing, configuring,…

S M Software Solutions Inc

RQ11744 – UX Designer – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11744

We are seeking a Senior UX Designer with extensive experience in user-centred design, service design, user research, interaction design, and accessibility for complex transactional digital services. The successful candidate will lead the design of enterprise platform features and onboarded government services, ensuring Ontario businesses can access and manage services through a consistent, intuitive, inclusive, and accessible experience. The role involves conducting user research, developing user journeys and service blueprints, creating wireframes and prototypes, performing usability testing, and collaborating with multidisciplinary teams to deliver practical, accessible, and reusable design solutions.

Role Snapshot

Job Title: RQ11744 – UX Designer – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 9, 2026
Estimated End Date: September 28, 2027
Business Days: 225.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience leading design for complex transactional services.
Experience developing journeys, service blueprints, wireframes, prototypes, and interaction specifications.
Knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) and Web Content Accessibility Guidelines (WCAG) requirements.

Description

The Senior UX Designer leads user-centred and service design for enterprise platform features and onboarded government services, ensuring that Ontario businesses can access and manage services through a consistent, intuitive, inclusive, and accessible experience.

The role plans and conducts user research, journey mapping, service blueprinting, information architecture, interaction design, prototyping, usability testing, and accessibility evaluation across account, profile, dashboard, form, workflow, notification, document, delegation, and service-discovery experiences.

Working with users, ministry partners, product managers, business analysts, architects, developers, accessibility specialists, and testers, the Senior UX Designer translates evidence and service needs into practical designs and reusable patterns. The role supports implementation through detailed specifications and design reviews, validates delivered experiences, and contributes to the ongoing maturity of the enterprise platform design system and enterprise service experience.

Experience

Experience leading user experience and service design for complex transactional digital services.
Experience planning and conducting user research, stakeholder interviews, contextual inquiry, usability testing, and design validation.
Experience creating personas, journey maps, service blueprints, information architecture, wireframes, prototypes, and detailed interaction designs.
Experience designing account-based experiences, dashboards, forms, workflows, notifications, document interactions, and service discovery.
Knowledge of user-centred design, service design, interaction design, content design, and design-thinking methods.
Experience designing accessible services in accordance with AODA and applicable WCAG standards.
Experience applying enterprise design systems, reusable components, and consistent interaction patterns.
Experience designing responsive experiences for desktop, tablet, and mobile devices.
Experience collaborating with product managers, analysts, developers, architects, accessibility specialists, and testers.
Experience presenting research findings, design options, and recommendations to business and executive stakeholders.

General Skills / Duties

Plan and lead user research, service design, interaction design, and validation activities.
Identify user needs, behaviours, pain points, accessibility requirements, and service expectations.
Develop personas, journeys, service blueprints, information architecture, wireframes, prototypes, and design specifications.
Design consistent experiences across enterprise platform capabilities and onboarded services.
Facilitate co-design workshops, design reviews, and collaborative working sessions.
Conduct usability and accessibility evaluations and translate findings into design improvements.
Maintain traceability between user needs, business requirements, and design decisions.
Support developers and testers to ensure accurate implementation of approved designs.
Contribute reusable patterns, standards, and components to the enterprise platform design system.

Experience And Skill Set Requirements

User-Centred and Service Design Experience – 35%
Experience leading design for complex transactional services.
Experience developing journeys, service blueprints, wireframes, prototypes, and interaction specifications.
Experience translating research findings into implementable designs.
User Research and Usability – 25%
Experience conducting research, usability testing, synthesis, and design validation with diverse user groups.
Accessibility and Design Standards – 20%
Knowledge of AODA and WCAG requirements.
Experience applying enterprise design systems and accessible interaction patterns.
Communication and Collaboration – 20%
Excellent visual, written, verbal, facilitation, and presentation skills.
Experience collaborating with multidisciplinary Agile teams and senior stakeholders.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Thursday, October 29, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

For daily job updates, you can also join our WhatsApp group using the link below:

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Additional Information

Work Arrangement: 5 days onsite per week
Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead user research and service design for complex government transactions, creating journeys, blueprints, prototypes, and accessible interaction designs across enterprise platform features and services. Collaborate with multidisciplinary teams to validate designs, support implementation, and contribute reusable patterns to the enterprise design system.

Requirements

Requires experience leading UX and service design for complex transactional digital services, including research, usability testing, journey mapping, prototyping, and detailed interaction specifications. Candidates should know AODA and WCAG requirements and be able to collaborate effectively with multidisciplinary teams and senior stakeholders.

Skills

User-Centred Design
Service Design
User Research
Usability Testing
Journey Mapping
Service Blueprinting
Interaction Design
Information Architecture
Wireframing
Prototyping
Accessibility
AODA
WCAG
Design Systems
Responsive Design
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

User-Centred Design
Service Design
User Research
Contextual Inquiry
Usability Testing
Design Validation
Personas
Journey Mapping
Service Blueprinting
Information Architecture
Interaction Design
Wireframes
Prototypes
Accessibility
AODA
WCAG
Enterprise Design Systems
Reusable Components
Responsive Design
Account-Based Experiences
Dashboards
Forms
Workflows
Notifications
Document Interactions
Service Discovery
Co-Design Workshops
Agile
Design Specifications
Government Services

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Jobs in Canada