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IT Systems Support Specialist – Technology & Infrastructure

S M Software Solutions Inc

RQ11822 – Systems Testing/QA Specialist – Senior

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Oct 25, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11822

We are seeking a Senior Systems Testing/QA Specialist with strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect resolution. The ideal candidate will have experience developing and executing test strategies, test plans, test cases, test scripts, and test data, along with hands-on knowledge of Azure DevOps, .NET technologies, C#, Entity Framework, ReactJS, HTML5, CSS, JavaScript, and SQL databases. The successful candidate will support the Corrections Systems Portfolio, including the Offender Tracking Information System (OTIS), Youth Offender Tracking Information System (YOTIS), and associated integrations, ensuring high-quality, secure, accessible, and maintainable solutions throughout the software development lifecycle.

Role Snapshot

Job Title: RQ11822 – Systems Testing/QA Specialist – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 21 College Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: November 16, 2026
Estimated End Date: October 5, 2027
Business Days: 240.00
Extension: Probable after the initial mandate, subject to the contract terms
Hours: 7.25 hours per day
Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding breaks
Security Level: CRJMC

Must Have

Credentials and/or experience reflecting current IT Technology Standards, including certification and/or demonstrated knowledge and familiarity with key application testing and development (coding) concepts, tasks, techniques, and skills.
Experience developing and executing test strategies, test plans, test cases, test scripts, and test data.
Experience with application development, coding, troubleshooting, debugging, and implementing defect fixes and enhancements, including break/fix solutions support.
Experience with, or the ability to learn and understand, SOLGEN Corrections applications and integrations, including:
- Offender Tracking Information System (OTIS)
- Youth Offender Tracking Information System (YOTIS)
Experience with the following technologies:
- Azure DevOps
- .NET technologies, including ASP.NET, ADO.NET, and .NET Framework
- C#
- Entity Framework
- ReactJS
- HTML5, CSS, and JavaScript
- SQL Database

Description

Scope

The Corrections Systems Portfolio requires a temporary Systems Testing and QA Specialist to support the delivery, maintenance, and product management lifecycle of enhancements to the Offender Tracking Information System (OTIS), Youth Offender Tracking Information System (YOTIS), and associated integration solutions and services.

The successful proponent will plan, design, execute, and document quality assurance and testing activities to ensure solutions meet business, technical, security, privacy, accessibility, and operational requirements. Responsibilities include translating requirements into test plans, test cases, test scripts, test data, and automated testing solutions; performing functional, integration, system, regression, and user acceptance testing; and managing defect resolution throughout the software development lifecycle.

The resource will also develop automated test suites, perform application coding and defect fixes, troubleshoot production issues, and collaborate with stakeholders to deliver high-quality, secure, and maintainable solutions.

Assignment Deliverables

The successful candidate will be responsible for the following deliverables:

Develop QA strategies, test plans, test cases, test scripts, and test data.
Design, develop, execute, and maintain automated test scripts and regression test cycles.
Execute functional, integration, system, regression, end-to-end, and accessibility testing.
Identify, document, track, and resolve application defects and issues.
Perform root cause analysis and implement code fixes for defects and production issues.
Support troubleshooting, break/fix activities, and maintenance of application integrations and interfaces.
Develop and maintain reusable testing frameworks and automation solutions.
Participate in code reviews and ensure adherence to coding and quality standards.
Support deployment activities and release validation testing.
Produce testing, technical, operational, and knowledge transfer documentation.
Develop quality metrics, status reporting, and recommendations for process improvement.
Ensure compliance with security, privacy, accessibility, architecture, and operational standards.
Collaborate with business stakeholders, vendors, developers, architects, and project teams throughout the delivery lifecycle.

Desired Skills And Experience

Technical Skills
Credentials and/or experience that reflect current IT Technology Standards. Certification and/or demonstrated knowledge and familiarity with key application testing and development (coding) concepts, tasks, techniques, and skills.
Experience developing and executing test strategies, test plans, test cases, test scripts, and test data.
Experience developing, maintaining, and executing automated test scripts and regression test cycles.
Experience with defect tracking, root cause analysis, defect management, and defect resolution processes.
Experience with application development, coding, troubleshooting, debugging, and implementing defect fixes and enhancements, including break/fix solutions support.
Experience with, or the ability to learn and understand, Ministry of the Solicitor General (SOLGEN) Corrections services and their impact on public safety.
Experience with, or the ability to learn and understand, SOLGEN Corrections applications and integrations, including Offender Tracking Information System (OTIS) and Youth Offender Tracking Information System (YOTIS).
Experience with the Software Development Life Cycle (SDLC), Agile, Scrum, and DevOps methodologies.
Experience preparing technical, testing, and operational documentation.
Experience using testing, defect management, and source code management tools.
Experience with Azure DevOps, .NET technologies (ASP.NET, ADO.NET, .NET Framework), C#, Entity Framework, ReactJS, HTML5, CSS, JavaScript, and SQL Database.
Stakeholder, Communication and Customer Service Skills
Experience working with diverse stakeholders and cross-functional teams, including Ministry partners and high-impact teams.
Research Skills
Ability to maintain current knowledge of trends and advances in IT across various computing platforms, including configuration and/or new development, analysis, and design techniques.

Experience And Skill Set Requirements

Criteria 1: Technical Skills - 40 Points

Knowledge and experience with automation tools, preferably DevOps.
Demonstrated knowledge and experience in all phases of the Systems Development Life Cycle.
Experience developing and executing test strategies, test plans, test cases, test scripts, and test data.

Criteria 2: Testing and Quality Assurance Skills - 35 Points

Credentials and/or experience reflecting current IT Technology Standards, including certification and/or demonstrated knowledge and familiarity with key application testing and development (coding) concepts, tasks, techniques, and skills.
Experience developing, maintaining, and executing automated test scripts and regression test cycles.
Experience with defect tracking, root cause analysis, defect management, and defect resolution processes.
Experience with application development, coding, troubleshooting, debugging, and implementing defect fixes and enhancements, including break/fix solutions support.
Demonstrated knowledge and experience using automated test tools such as Microsoft DevOps.

Criteria 3: Stakeholder Relationship, Cross-Functional Collaboration, Research, Technical Analysis and Technical Skills - 20 Points

Experience working with diverse stakeholders and cross-functional teams, including Ministry partners and high-impact teams.

Criteria 4: Public Service Experience - 5 Points

Previous experience within the last two years working in Systems Testing, QA, or Software Development on application development projects within the Ontario Public Service (OPS), in enterprise environments.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Monday, October 26, 2026, at 2:00 PM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

For daily job updates, you can also join our WhatsApp group using the link below:

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Additional Information

This position is currently listed as Onsite, with the resource expected to work 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM, excluding breaks, Monday to Friday inclusive, unless otherwise identified.

Contract Terms and Extension Conditions

The VOR Master Service Agreement expires on April 5, 2027, and includes a six (6)-month survival clause, allowing the Statement of Work (SOW) to continue, if operationally required, until October 5, 2027.

Extension(s) are permitted only using unused days and/or funds remaining on the contract. No additional funds will be added beyond the maximum contract value and any extension options included in the original SOW.

JTS may exercise its option(s) to extend the SOW beyond April 5, 2027, in accordance with the survival clause.

Start Date

The start date is subject to change based on security clearances and contract signing timelines.

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Develop and execute QA strategies, test plans, test cases, automated test suites, and functional, integration, system, regression, end-to-end, and accessibility testing for corrections applications and integrations. Track and resolve defects, troubleshoot production issues, implement code fixes, support releases, and collaborate with stakeholders to ensure secure, accessible, maintainable solutions.

Requirements

Candidates should have experience across the software development lifecycle, including test strategy and automation, defect management, application coding, debugging, and break/fix support. Familiarity with Azure DevOps, .NET, C#, Entity Framework, ReactJS, HTML5, CSS, JavaScript, SQL databases, and cross-functional stakeholder collaboration is required.

Skills

Software Testing
Quality Assurance
Test Automation
Test Strategy Development
Test Planning
Regression Testing
Defect Management
Root Cause Analysis
Application Development
C#
.NET
Azure DevOps
ReactJS
SQL
Accessibility Testing
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Azure DevOps
.NET
ASP.NET
ADO.NET
.NET Framework
C#
Entity Framework
ReactJS
HTML5
CSS
JavaScript
SQL Database
Agile
Scrum
DevOps
Automated Testing
Regression Testing
Functional Testing
Integration Testing
System Testing
End-to-End Testing
Accessibility Testing
Defect Management
Root Cause Analysis
Offender Tracking Information System
Youth Offender Tracking Information System
Corrections Systems
Security and Privacy
Ontario Public Service

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