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S M Software Solutions Inc

Software Developer – CRM – Intermediate - RQ10976

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Client: Ministry of Public and Business Service Delivery and Procurement - RQ10976

We are looking for an experienced Software Developer – CRM – Intermediate with strong Oracle Siebel CRM development, configuration, integration, testing, and reporting experience. The ideal candidate will have hands-on experience with Siebel IP18 or later, Siebel integration with Adobe AEM and J2EE, HTML5, CSS, jQuery, JavaScript, OBIEE, and Power BI.

Role Snapshot

Job Title: RQ10976 - Software Developer - CRM - Intermediate

Client: Ministry of Public and Business Service Delivery and Procurement

Work Location: Toronto, Ontario, Canada – Onsite

Estimated Start Date: April 20, 2026

Estimated End Date: March 31, 2027

Business Days: 46.00

Extension: Probable after the initial mandate

Hours: 7.25 hours per day

Security Level: No Clearance Required

Must Have

Oracle Siebel CRM testing experience is a must
5+ years of experience with Siebel technical configuration / development / integration
3+ year of development and testing experience of Siebel integration with Adobe AEM, J2EE and etc
Experience with Siebel IP18 or later versions with a focus on configuring / developing / testing
Experience in HTML 5, Cascading Style Sheet, jQuery and JavaScript
Experience in OBIEE and Power BI report development and testing.

Nice Have

Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset
Experience with Transfer Payments would be an asset.

Description

Responsibilities

Required to translate technical systems specifications into working, tested CRM applications.
This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec.

General Skills

Experience in programming and analysis; specialized CRM software package support at the specified experience level.
Ability to collaborate with IT Professionals throughout the Software Development Life Cycle.
Experience in structured methodologies for the development, design, implementation and maintenance of applications.
Experience in design, code, test, debug and document applications.
Experience in the use of object and/or third generation language development tools.
Experience in one or more programming languages.
Experience in application design, latest design patters, deployment and troubleshooting.
Experience with relational and hierarchical database technologies.
Experience in the use of information retrieval packages using query languages.
Experience with one or more communications protocols.
Experience in structured methodologies for the design, development, implementation and maintenance of applications.
Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts.
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
A team player with a track record for meeting deadlines.

CRM Software Development Skills

Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation.
Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools.
Experience with middleware and gateways.
Expertise in specific tools for CRM software development.

Desirable Skills

Knowledge and experience with programming Internet-ready applications.
Knowledge and experience in rapid application development (RAD) methodologies.
Knowledge and understanding of Information Management principles, concepts, policies and practices.
Experience with middleware and gateways.
Experience reviewing, analysing, and modifying product installation scripts including encoding, testing, debugging.
Ability to provide post-implementation support and resolve any post-implementation technical issues.
Experience conducting design walkthrough sessions with project team.
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
Ability to provide user and system documentation as required.

Additional General Skills And Responsibilities

Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec.
General Skills Experience in programming and analysis; specialized CRM software package support at the specified experience level Ability to collaborate with IT Professionals throughout the Software Development Life Cycle Experience in structured methodologies for the development, design, implementation and maintenance of applications
Experience in design, code, test, debug and document applications
Experience in the use of object and/or third generation language development tools
Experience in one or more programming languages
Experience in application design, latest design patters, deployment and troubleshooting
Experience with relational and hierarchical database technologies
Experience in the use of information retrieval packages using query languages
Experience with one or more communications protocols
Experience in structured methodologies for the design, development, implementation and maintenance of applications
Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines

CRM Software Development Skills

Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
Experience with middleware and gateways
Expertise in specific tools for CRM software development

Desirable Skills

Knowledge and experience with programming Internet-ready applications
Knowledge and experience in rapid application development (RAD) methodologies
Knowledge and understanding of Information Management principles, concepts, policies and practices
Experience with middleware and gateways
Experience reviewing, analysing, and modifying product installation scripts including encoding, testing, debugging
Ability to provide post-implementation support and resolve any post-implementation technical issues
Experience conducting design walkthrough sessions with project team
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Ability to provide user and system documentation as required

Experience And Skill Set Requirements

Siebel Development Skills – 40%

Oracle Siebel CRM testing experience is a must
5+ years of experience with Siebel technical configuration / development / integration
3+ year of development and testing experience of Siebel integration with Adobe AEM, J2EE and etc
Experience with Siebel IP18 or later versions with a focus on configuring / developing / testing
Experience with Siebel Tools Software and editing Siebel Web Templates.
Experience in using Siebel Open UI specific classes and Methods.
Experience working on Siebel Test Automation is an asset

Report Development Skills – 35%

Experience in HTML 5, Cascading Style Sheet, jQuery and JavaScript
Experience in OBIEE and Power BI report development and testing
Working knowledge of Open UI Concepts-PM, PR, Manifest File and Mapping files

Soft Skills – 20%

Strong communication skills; both written and verbal
Ability to develop and present new ideas and conceptualize new approaches and solutions
Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large teams and work closely with other individual team members
Proven analytical skills and systematic problem solving
Strong ability to work under pressure, work with aggressive time lines, and be adaptive to change
Displays problem solving and analytical skills, using them to resolve technical problems

Public Sector Experience – 5%

Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset
Experience with Transfer Payments would be an asset.

How to Apply

If you are interested in this opportunity and your profile matches the requirements, please submit the following mandatory documents:

Updated Resume in Word format – Mandatory
References – Mandatory
Expected Hourly Rate – Mandatory
Visa Status – Mandatory
LinkedIn ID – Mandatory

Please send the required documents to hrsmss@smsoftconsulting.com by Wednesday, September 23, 2026, at 10:00 AM EST.

Without the mandatory documents, we cannot submit a candidate.

If you are interested in learning more about this opportunity or if you are not interested, please feel free to send over any names or forward this opportunity to anyone who may be interested. Please check it out on our career site.

For daily updates you can also join our WhatsApp group.

Note

This position is listed as "Onsite"; the resource is expected to work between the standard working hours of 8:00 AM–5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

Email is the best way to reach us.

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More about this job

Responsibilities

Translate technical systems specifications into working, tested CRM applications by developing programming specifications and writing code. Maintain data-driven programs and troubleshoot technical issues that arise during software operation.

Requirements

Requires 5+ years of experience in Oracle Siebel CRM configuration, development, and integration. Candidates must have hands-on experience with Siebel IP18 or later, along with proficiency in HTML5, JavaScript, OBIEE, and Power BI.

Skills

Oracle Siebel CRM
Siebel IP18
Adobe AEM
J2EE
HTML5
CSS
jQuery
JavaScript
OBIEE
Power BI
CRM Development
System Integration
Technical Configuration
Software Testing
Data-driven Programming
Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Oracle Siebel CRM
Siebel IP18
Adobe AEM
J2EE
HTML5
CSS
jQuery
JavaScript
OBIEE
Power BI
CRM
Software Development
System Integration
Technical Configuration
Unit Testing
Open UI
Public Sector CRM
Transfer Payments
AODA
Middleware
Gateways
Relational Databases
Hierarchical Databases
Rapid Application Development
Information Management
Test Automation
Reporting
Programming
Technical Specifications

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