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Added 1 hour ago
D
Guest Services Agent
Dexterra
Moosonee, ON
- $21 to $24 CAD / hour
- Full-time
The Guest Services Agent goes beyond checking in and out. You are responsible for acting as an ambassador by providing outstanding customer service to clients and assisting the Lodge…
Added 13 hours ago
P
Transaction Services Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
…solvers, helping to solve business issues, deliver high quality client service and unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career.…
Added 17 hours ago
TT
Mortgag Broker
TMG The Mortgage Group
Calgary, AB
- Contract
Excellent written and verbal communication skills, strong negotiation abilities, and a professional approach to client service and conflict resolution.
Added 17 hours ago
CB
front desk agent
Canadas Best Value Inn & Suites
Charlottetown, PE
- Full-time
Added 18 hours ago
BW
guest services agent - hotel
Best Western Plus Okotoks Inn & Suites
Okotoks, AB
- Full-time
Added 18 hours ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 18 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 18 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 18 hours ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 18 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 18 hours ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 23 hours ago
P
Agent au service à la clientèle
Physipro
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- Full-time
Sous la supervision de la Directeur des ventes, l’Agent(e) au Service à la Clientèle a la responsabilité d’offrir à la clientèle anglophone et francophone de Physipro un service…
Added 1 day ago
P
Human Capital Manager, Consulting
PwC
Toronto, ON
- Full-time
Demonstrated ability to build and manage trusting relationships with key leaders and internal business Partners with a commitment to exceptional client service
Added 1 day ago
T
Senior Contact Center Support Specialist (Amazon Connect)
TD
Toronto, ON
- Full-time
Contact Control Panel (CCP) and agent workspace
Added 1 day ago
IF
Agent service client - Indemnisation (BG-EFT)
Intact FC
Laval, QC · Montreal, QC
- Full-time
Nous sommes à la recherche d'un.e représentant.e du service à la clientèle, Indemnisation pour se joindre à notre équipe en pleine croissance!
Added 1 day ago
SS
Platform Architect
Simpro Software
Montreal, QC
- Full-time
Construire les services partagés. Concevoir et exploiter les services auxquels chaque agent accède en lecture et en écriture : un service de mémoire partagé (accès MCP et REST, recherche…
Added 1 day ago
P
Managing Director & Strategic Advisor
PwC
Ottawa, ON
- Full-time
…operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes,…
Added 1 day ago
SP
Enterprise Account Executive, Agentforce & Data 360
Salesforce Partner Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…pivotal in driving revenue growth and encouraging enduring client relationships and applying innovative technology redefines customer…
Added 2 days ago
BS
Senior ServiceNow Developer
Brainhunter Systems Ltd
Toronto, ON
- Contract
Customer focused culture to deepen client relationships, work with other team members, such as Architects, developers, business analysts, QA Testers, and the operations team in…
Added 2 days ago
CI
Agent(e) junior en commerce international / Junior International Trade Clerk
Copap Inc.
Pointe-Claire, QC
- Full-time
Develop and maintain strong client relationships through excellent customer service.
Added 2 days ago
BB
Représentant(e) des services techniques à domicile (Saisonnier(ère)) / Field Technical Service Representative (Seasonal)
Best Buy Canada
Canada
- Part-time
Crée une expérience client exceptionnelle à tout coup grâce à votre dévouement au service à la clientèle et à votre professionnalisme
Added 2 days ago
NJ
Agent•e de programmes / Program Officer
National Judicial Institute (NJI) - l'Institut national de la magistrature (INM), Canada
Ottawa, ON
- Full-time
L’INM souhaite pourvoir un poste d’agent·e de programmes au sein du Service de la formation en personne. Ce poste temporaire situé à Montréal, est prévu pour remplacer une employée en congé…
Added 2 days ago
G
AI Ads Product Builder/FDE
Gigi
Toronto, ON
- Full-time
…advertising domain knowledge, hands-on software development, and client service to build and deploy AI-powered products, workflows, and integrations with Gigi. As a forward deployed…
Added 2 days ago
R
Supervisor, patent paralegal team
ROBIC
Montreal, QC
- Full-time
…objectives while maintaining the highest standards of quality, client service, and operational…
Added 2 days ago
MI
Personal Lines Sales Executive
Mango Insurance
AB · Greater Edmonton Metropolitan Area
- Full-time
Provide clear instructions to CSO (Client Service Officer) team for all transactions. · Request cancellation of all overdue/unpaid accounts. · Focus on client service including timely…

Closed listing

S M Software Solutions Inc

Software Developer – CRM – Senior - RQ11654

Toronto, ON, Canada

Internship

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Internship
Closing date: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654

We are seeking a highly experienced Senior CRM Software Developer with strong expertise in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, .NET, C#, JavaScript, DevOps, and cloud technologies. The successful candidate will be responsible for translating technical systems specifications into working and tested applications, developing and maintaining software solutions, troubleshooting technical issues, and collaborating with IT professionals throughout the Software Development Life Cycle.

The ideal candidate will have extensive experience with Dynamics 365 Customer Service, Customer Service Workspace, Power Platform, Model-Driven Apps, Power Pages, Canvas Apps, custom development, low-code development, Azure, DevOps, CI/CD pipelines, and Agile methodologies.

Role Snapshot

Job Title: RQ11654 - Software Developer - CRM - Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: March 31, 2027
Business Days: 135.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Experience with Agile methodologies.
Experience with Dynamics 365, Microsoft Power Platform, and Azure solution design.
Working knowledge of Dynamics interoperability, integration, and capability with other Microsoft cloud technologies.
Working knowledge of both low-code development and custom development on Dynamics 365.
Experience with Dynamics CRM Customer Service Workspace, Agent Experience Profile, Session Templates, Workstream, and Routing.
Experience with custom Web API development, ASP.NET, .NET Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines, etc.

Description

Required to translate technical systems specifications into working, tested applications.

This Includes

Developing detailed programming specifications.
Writing and/or generating code.
Compiling data-driven programs, maintaining, and conducting unit tests.
Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.

General Skills

Experience in programming and analysis; specialized software package support at the specified experience level.
Ability to collaborate with IT Professionals throughout the Software Development Life Cycle.
Experience in structured methodologies for the development, design, implementation and maintenance of applications.
Experience in design, code, test, debug and document applications.
Experience in the use of object and/or third generation language development tools.
Experience in one or more programming languages.
Experience in application design, latest design patterns, deployment and troubleshooting.
Experience with relational and hierarchical database technologies.
Experience in the use of information retrieval packages using query languages.
Experience with one or more communications protocols.
Experience in structured methodologies for the design, development, implementation and maintenance of applications.
Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts.
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
A team player with a track record for meeting deadlines.

Desirable Skills

Knowledge and experience with programming Internet-ready applications.
Knowledge and experience in rapid application development (RAD) methodologies.
Knowledge and understanding of Information Management principles, concepts, policies and practices.
Experience with middleware and gateways.
Experience reviewing, analysing, and modifying product installation scripts including encoding, testing, debugging.
Ability to provide post-implementation support and resolve any post-implementation technical issues.
Experience conducting design walkthrough sessions with project team.
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
Ability to provide user and system documentation as required.

Additional Skills For Oracle Software Developer

Experience in conducting impact assessments on Oracle E-Business application customizations and extensions.
Strong conversion experience in Account Receivable Collection modules.
Strong programming skills in Oracle database, PL/SQL, SQL, XML, Unix shell scripts and Oracle Data Integrator.
Proved business knowledge of General Ledger, Accounts Receivable, Collections, Accounts Payable and Inventory Modules of Oracle E-Business.
Great knowledge of Oracle E-Business table structure related to GL, AR, Collections, AP, INV and FND.
Strong knowledge of SQL tuning and using partition tables.
Demonstrated experience and understanding of data warehouse, ETL methodologies and OBIEE.
Demonstrated work experience on Java and Oracle Application Development Framework (ADF) will be a great asset.
Strong verbal and written communication skills and leadership abilities to be able to oversee the quality assurance of the project from technical perspective.

Experience And Skill Set Requirements

Technical Skills – 40%

Working knowledge with Dataverse design and development.
Working knowledge of development in Azure technologies.
Working knowledge of .NET, C#, JavaScript.
Working knowledge of DevOps, task boards, pipelines, etc.

Experience – 40%

Experience with cloud platforms such as Azure, Dynamics 365, Power Platform.
Proficiency in all cloud service models: SaaS, PaaS, and IaaS.
Certifications in Dynamics 365 and Azure are preferred.
Experience with Agile methodologies, including using Kanban/task boards.
Extensive experience developing in Dynamics 365 Customer Service, including:

Case Management
Knowledge Management
Customer Service Workspace Configuration
Power Platform
Power Apps
Model-Driven Apps
Power Pages
Canvas Apps
Custom PCF Controls
Development and Server-Side Templating Language Liquid

Experience with both low-code development and custom development on Dynamics 365.

Communication Skills – 20%

Strong communication skills to prepare documentation, including but not limited to reports, reviews, assessments.
Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 6, 2026, at 10:00 AM EST.

Without mandatory documents, we cannot submit a candidate.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

WhatsApp Group

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https://chat.whatsapp.com/KCmWoqPlxWvAZmyXLcd8or

Important Note

This position is listed as "Onsite"; the resource is expected to work onsite between the standard working hours of 8:00 AM–5:00 PM, excluding lunch breaks, every Monday to Friday inclusive at the identified OPS office location.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Translate technical specifications into working, tested applications by developing, maintaining, documenting, and unit-testing software solutions. Troubleshoot implementation and operational issues, support migrations, and collaborate with IT professionals throughout the software development life cycle.

Requirements

The role requires extensive experience with Dynamics 365 Customer Service, Power Platform, Azure solution design, Dataverse, and both low-code and custom development, including .NET, C#, and JavaScript. Candidates should also have Agile experience, knowledge of DevOps and CI/CD, strong communication and problem-solving skills, and the ability to work onsite in Toronto five days per week.

Skills

Microsoft Dynamics 365
Microsoft Power Platform
Azure
Dataverse
.NET
C#
JavaScript
DevOps
CI/CD Pipelines
Agile Methodologies
Dynamics 365 Customer Service
Customer Service Workspace
Model-Driven Apps
Power Apps
Power Pages
Canvas Apps

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Microsoft Power Platform
Azure
Dataverse
.NET
C#
JavaScript
ASP.NET
.NET Core
Entity Framework
Azure SQL
DevOps
CI/CD Pipelines
Agile
Kanban
Dynamics 365 Customer Service
Customer Service Workspace
Agent Experience Profile
Session Templates
Workstream
Routing
Power Apps
Model-Driven Apps
Power Pages
Canvas Apps
PCF Controls
Liquid
Web API
Cloud Computing

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