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S M Software Solutions Inc

Software Developer – Senior - RQ11686

Toronto, ON, Canada

Job type: Internship
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11686

We are seeking a Senior Software Developer with extensive hands-on experience in ServiceNow development, solution architecture, platform governance, and system administration. The successful candidate will design, develop, implement, support, and continuously improve scalable ServiceNow solutions while contributing to platform modernization, integrations, automation, governance, and enterprise operational support.

Role Snapshot

Job Title: RQ11686 – Software Developer – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Location: Toronto, Ontario – Onsite
Estimated Start Date: October 5, 2026
Estimated End Date: March 31, 2027
Business Days: 120.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: CRJMC
Work Arrangement: Onsite – 5 days per week

Must Have

Development experience with ServiceNow portals and Customer Service Management (CSM).
ServiceNow Certified Implementation Specialist – Vulnerability Response (CIS-VR).

Description

Responsibilities

Design, implement, and continuously expand data pipelines by performing extraction, transformation, and loading activities. Required to translate technical systems specifications into working, tested applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.

Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.

Certifications Preferred

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (ITSM, ITOM, Security Operations, IRM, or equivalent)
ServiceNow Certified Technical Architect (CTA) considered a strong asset
ITIL v4 Foundation or higher certification
Provide operational support, deployment coordination, change management, and documentation as required for development or administration-related work for Service

Experience And Skill Set Requirements

ServiceNow Development – 40%

5+ years of hands-on ServiceNow development experience using JavaScript, HTML, CSS, AngularJS, REST/SOAP APIs, Integration Hub, and Flow Designer.
Experience developing custom applications, workflows, integrations, automation solutions, and platform enhancements.
Strong understanding of SDLC, Agile/DevOps methodologies, testing, deployment, and code management practices.
Ability to design, develop, support, and continuously improve scalable ServiceNow solutions that meet business and operational requirements.

ServiceNow Architecture, Strategy & Roadmap – 30%

5+ years of ServiceNow platform experience, including 3-5 years in solution architecture and platform governance roles.
Demonstrated experience developing ServiceNow roadmaps, architecture standards, and platform modernization strategies aligned to business objectives.
Strong knowledge of ServiceNow platform architecture, CSDM, CMDB, integrations, data models, security, and governance.
Experience leading solution design, architecture reviews, technical governance, and platform transformation initiatives.
Ability to translate business requirements into scalable, sustainable, and future-state ServiceNow solutions.
Knowledge of ServiceNow AI, Automation Engine, Predictive Intelligence, Virtual Agent, and emerging platform capabilities.

ServiceNow System Administration – 30%

5+ years of experience administering ServiceNow in complex enterprise environments.
Experience managing platform upgrades, patching, release management, cloning, security, and instance health.
Strong knowledge of user administration, roles, groups, access controls, system configuration, and platform governance.
Experience ensuring platform availability, performance, reliability, and operational excellence.

How To Apply

If you are interested and your profile matches the requirements, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Thursday, October 1, 2026, at 8:00 AM EST.

Mandatory Documents

Updated Resume in Word format
References
Expected Hourly Rate
Visa Status
LinkedIn ID

Without the mandatory documents, we cannot submit a candidate.

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Note

Onsite – Toronto, Ontario

Candidate is required to come to the office 5 days a week.

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Design, develop, implement, and improve scalable ServiceNow solutions, including applications, workflows, integrations, automation, and data pipelines. Provide architecture and governance leadership, platform administration, operational support, troubleshooting, deployment coordination, and documentation.

Requirements

Requires at least five years of hands-on ServiceNow development and enterprise platform administration experience, including architecture and governance experience. Must have experience with ServiceNow portals and Customer Service Management, and hold the ServiceNow Certified Implementation Specialist – Vulnerability Response certification; additional ServiceNow and ITIL certifications are preferred.

Skills

ServiceNow Development
ServiceNow Portals
Customer Service Management
JavaScript
HTML
CSS
AngularJS
REST/SOAP APIs
Integration Hub
Flow Designer
Solution Architecture
Platform Governance
System Administration
CSDM
CMDB
Data Pipelines

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Customer Service Management
ServiceNow Portals
Vulnerability Response
JavaScript
HTML
CSS
AngularJS
REST APIs
SOAP APIs
Integration Hub
Flow Designer
CSDM
CMDB
Solution Architecture
Platform Governance
System Administration
Data Pipelines
ETL
Platform Modernization
Automation Engine
Predictive Intelligence
Virtual Agent
Agile
DevOps
SDLC
ServiceNow Certified Implementation Specialist
ServiceNow Certified System Administrator
ServiceNow Certified Technical Architect

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