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S M Software Solutions Inc

Systems Testing/QA Specialist – Senior - RQ11638

Toronto, ON, Canada

Job type: Internship
Apply by: Oct 20, 2026
Posting language: English
Posted: Sep 20, 2026

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Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11638

We are seeking an experienced Senior Systems Testing/QA Specialist with 7+ years of QA and systems testing experience, strong expertise in functional and non-functional testing, healthcare and mission-critical systems, automated and manual testing, API and web services testing, accessibility testing, Business Intelligence solutions, SQL and data queries, defect management, and Agile/DevOps environments. The successful candidate will lead testing activities, develop comprehensive testing documentation and artefacts, coordinate test execution, identify and resolve defects, and work closely with developers, architects, product owners, business users, and other stakeholders to ensure quality and client service integrity.

Role Snapshot

Client Ministry of Public and Business Service Delivery and Procurement Work Location 5700 Yonge St, Toronto, Ontario Work Model Onsite – 5 days onsite Estimated Start Date October 1, 2026 Estimated End Date October 5, 2027 Business Days 289 Hours 7.25 hours/day Security Level CRJMC Extension Probable after the initial mandate

Must Have

Knowledge and experience with information retrieval packages, data queries, and ad-hoc queries using SQL and other query languages.

Key Responsibilities

for Panorama and associated business objects and Cognos reports.

Systems Testing & QA
Perform functional and non-functional system testing of the interface to Panorama, REACT, Panorama IMMS & Inventory core and extension applications, enhancements, defect resolutions, etc.
Test bug fixes in BO reporting as per defects found by business and as per core Panorama critical changes.
Create complete system testing documentation and artefacts, including:

Test plans
Test cases
Test scripts
Automated test scripts
Test results reports
Defect logs

Transform functional, business, and system knowledge into effective test case planning and execution.
Test Data, Results & User Acceptance
Create test data according to the test plan.
Analyse testing results and perform retesting until expected results are obtained.
Perform reviews with users and ensure client acceptability levels are met, including participating in walkthroughs.
Recommend changes to ensure acceptable testing results.
Retest all criteria in a live environment and recommend user sign-off for implementation.
Cross-Functional QA Collaboration
Work closely with developers, architects, product owners, and others in establishing effective test plans based on feature documentation.
Apply QA and technical expertise and engage other expertise to track and resolve testing and production issues and other IT-related problems with quality deficiencies.
Maintain client service integrity.

Experience And Skill Set Requirements

Public Sector Experience – 5 Points

5+ years of experience working with federal/provincial/broader public-sector healthcare providers.
Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation that complies with industry standard practices.
In-depth knowledge of industry standards such as Project Management Institute (PMI) and Public Sector I&IT project management methodologies.
Knowledge and experience with Public Sector Health related projects.
Knowledge and understanding of Ministry policy and IT project approval processes and requirements.
Public Sector experience adopting and adhering to:

Public Sector Unified I&IT Project Methodology
Public Sector Enterprise Architecture
Public Sector Gating process
OPS Standard Systems Development Methodologies

Experience with large complex IT Health-related projects.

QA and Systems Testing Knowledge and Experience – 45 Points

7+ years of experience in the following:

As a lead Systems Testing/QA Specialist for various streams of work, providing guidance and oversight to junior testers, and planning, organizing, and implementing testing efforts, including preparation of test plans and coordination of test execution.
Knowledge and understanding of testing methods in an object-oriented environment.
All stages of system testing, including:

Testing strategy
Selection of testing tools
Test planning
Preparing test cases
Test data
Manual test execution
Automated test execution
Defect logging and tracking

Experience with a variety of testing systems, including:

Clinical systems testing
Mission critical systems testing
Testing high-volume transactional systems in highly available environments

Knowledge and experience of structured methodologies for the development, design, implementation, and maintenance of applications.

Functional and Non-Functional System Testing

Performing functional and non-functional system testing of the following:

Commercial Off-the-Shelf (COTS) solutions, including testing of patches, new releases, acceptance testing of enhancement request functionality for modules of the product and other enhancements, and regression testing for implementation.
In-house web applications
HL7-FHIR based webservices (RESTFUL/JSON/XML)
Application Programming Interfaces (API)
Reporting solutions
Integration components
Extensions
Enhancements

Security Testing

Performing testing of Security Components, including use of:

SAML
JWT

Test Documentation & Automation

Creating complete system testing documentation and artefacts such as:

Test strategies
Test plans
Test use cases
Test scripts

Develop automated test scripts using tools such as the Selenium framework.
Execute automated test scripts.

API and Messaging-Layer Testing

API testing tools to query and test interfaces at the messaging layer.
Web service queries using tools such as:

Rational ClearQuest
SOAP-UI
POSTMAN
Programming Languages

SQL, Data & Information Retrieval

Knowledge and experience with information retrieval packages, data queries, and ad-hoc queries using SQL and other query languages.

Accessibility Testing

Performing Accessibility testing to websites, web content, and mobile applications to conform to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0.
Experience with tools to support Web Accessibility testing in support of AODA legislation.

Test Results Reporting

Prepare test results reports, including performance and security testing results, for use in Defect Reviews with clients, partners, and project teams.

Business Intelligence Testing

Experience with Business Intelligence (BI) solutions to plan, prepare, and execute testing of BI solutions, including:

Data setup/integration
Validating data in the BI solution
Predefined analytical reports
Ad-hoc reporting tools
Dashboards

Ensure accuracy, completeness, and data integrity of the solution.

Production & Integration Testing

Validate successful deployment of releases in production environments and prepare reports on testing results.
Perform business scenarios and cross-system integration testing on Product Modules, such as:

Ontario Health Client Registry
Provider Registry
Audit Services

Requirements & Documentation Review

Review and provide input to technical and business requirements from a testing perspective, including Business Intelligence solutions.
Review business and technical documentation from a testing perspective to identify issues early in the SDLC.

Agile, DevOps & SDLC

Knowledge and experience working in traditional and Agile teams using standard and DevOps processes and tools.
Knowledge and experience using at least one programming language.
Knowledge and experience with all phases of the Systems Development Life Cycle (SDLC).
Knowledge and understanding of Information Management principles, concepts, policies, and practices.

Logging, Tracking and Defect Reporting – 35 Points

7+ years of experience with:

Identifying and documenting issues and risks.
Creating and maintaining defect logs and defect summary reports using tools such as:

Jira
Confluence
TestRail

Updating tasks and project status.
Participating in QA and cross-functional team meetings.
Prioritizing test execution based on:

Business priority
Defect patterns
Available testing time

Dealing creatively with problems stemming from shared resources, such as test environments and test data.
Actively participating in walkthroughs and triage sessions.

General Skills – 15 Points

Proven technical leadership skills, with ability to identify areas for improvement and recommend solutions.
Exceptional analytical, problem-solving, and decision-making skills.
Demonstrated strong interpersonal, verbal and written communication, and presentation skills.
Proven troubleshooting and critical thinking experience.
Demonstrated ability to apply strong listening skills to facilitate issue resolution.
Effective consulting skills to engage with all stakeholders with a proven track record for building strong working relationships.
Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively.
A motivated, flexible, detail-oriented, and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.

Core Technical Skills

Functional and non-functional system testing
Manual and automated testing
QA leadership and test coordination
Test strategy and test planning
Test cases, test scripts, and test data
Defect logging, tracking, and reporting
Selenium
Jira
Confluence
TestRail
Rational ClearQuest
SOAP-UI
POSTMAN
API and messaging-layer testing
RESTFUL / JSON / XML web services
HL7-FHIR
SAML and JWT
SQL
Data queries and ad-hoc queries
Information retrieval packages
Business Intelligence testing
Performance and security testing
Accessibility testing
WCAG 2.0
AODA
Production deployment validation
Cross-system integration testing
SDLC
Agile and DevOps methodologies
Object-oriented testing
Information Management principles and practices
Programming language experience

Healthcare & Public Sector Experience

The ideal candidate should have demonstrated experience working with federal/provincial/broader public-sector healthcare providers and large, complex IT health-related projects.

Relevant Experience Includes

Public Sector Health-related projects.
Clinical systems testing.
Mission-critical systems testing.
High-volume transactional systems in highly available environments.
Ontario Health-related Product Modules, including Client Registry, Provider Registry, and Audit Services.
Public Sector Enterprise Architecture.
Public Sector Unified I&IT Project Methodology.
Public Sector Gating process.
OPS Standard Systems Development Methodologies.
Ministry policy and IT project approval processes and requirements.

Work Arrangement

Onsite – Toronto, Ontario

The successful candidate will be required to work onsite at:

5700 Yonge St, Toronto, Ontario

The resource is expected to work between the standard working hours of 8:00 AM–5:00 PM, excluding lunch breaks, every Monday to Friday inclusive at the identified OPS office location.

Work Model: Onsite
Hours: 7.25 hours per day
Schedule: Monday to Friday
Estimated Start Date: October 1, 2026
Estimated End Date: October 5, 2027
Business Days: 289
Security Level: CRJMC
Extension: Probable after the initial mandate

How to Apply

If you are interested and your experience aligns with the requirements, please submit the following mandatory documents to [email protected] by Monday, September 21, 2026, at 10:00 AM EST:

Updated Resume in Word format – Mandatory
References – Mandatory
Expected Hourly Rate – Mandatory
Visa Status – Mandatory
LinkedIn ID – Mandatory

Please note: Without the mandatory documents, we cannot submit a candidate.

If you are interested in learning more about this opportunity, or if this position is not the right fit for you, please feel free to send over any names or forward this opportunity to anyone who may be interested.

Please check it out on our career site.

For daily updates, candidates can also join our WhatsApp group using the invitation link provided by SMSS.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

The specialist will lead testing activities, develop comprehensive testing documentation, and coordinate test execution for mission-critical healthcare systems. They will collaborate with developers, architects, and stakeholders to identify and resolve defects while ensuring quality and client service integrity.

Requirements

Candidates must have 7+ years of experience in systems testing and QA, with specific expertise in functional and non-functional testing within public sector healthcare environments. Proficiency in SQL, automated testing tools, and Agile/DevOps methodologies is mandatory for this role.

Skills

Systems testing
QA
SQL
Automated testing
Manual testing
API testing
Accessibility testing
Business intelligence
Defect management
Agile
DevOps
Selenium
Jira
Confluence
TestRail
HL7-FHIR

Visa sponsorship

Not detected in the job text

Keywords

Systems Testing
QA
SQL
Automated Testing
Manual Testing
API Testing
Accessibility Testing
Business Intelligence
Defect Management
Agile
DevOps
Selenium
Jira
Confluence
TestRail
Rational ClearQuest
SOAP-UI
POSTMAN
HL7-FHIR
SAML
JWT
WCAG 2.0
AODA
SDLC
Public Sector
Healthcare
Enterprise Architecture
Data Queries
Integration Testing
Performance Testing

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