Client: Ministry of Public and Business Service Delivery and Procurement – RQ11638
We are seeking an experienced
Senior Systems Testing/QA Specialist with
7+ years of QA and systems testing experience, strong expertise in functional and non-functional testing, healthcare and mission-critical systems, automated and manual testing, API and web services testing, accessibility testing, Business Intelligence solutions, SQL and data queries, defect management, and Agile/DevOps environments. The successful candidate will lead testing activities, develop comprehensive testing documentation and artefacts, coordinate test execution, identify and resolve defects, and work closely with developers, architects, product owners, business users, and other stakeholders to ensure quality and client service integrity.
Role Snapshot
Client Ministry of Public and Business Service Delivery and Procurement
Work Location 5700 Yonge St, Toronto, Ontario
Work Model Onsite – 5 days onsite
Estimated Start Date October 1, 2026
Estimated End Date October 5, 2027
Business Days 289
Hours 7.25 hours/day
Security Level CRJMC
Extension Probable after the initial mandate
Must Have
- Knowledge and experience with information retrieval packages, data queries, and ad-hoc queries using SQL and other query languages.
Key Responsibilities
for
Panorama and associated business objects and Cognos reports.
- Systems Testing & QA
- Perform functional and non-functional system testing of the interface to Panorama, REACT, Panorama IMMS & Inventory core and extension applications, enhancements, defect resolutions, etc.
- Test bug fixes in BO reporting as per defects found by business and as per core Panorama critical changes.
- Create complete system testing documentation and artefacts, including:
- Test plans
- Test cases
- Test scripts
- Automated test scripts
- Test results reports
- Defect logs
- Transform functional, business, and system knowledge into effective test case planning and execution.
- Test Data, Results & User Acceptance
- Create test data according to the test plan.
- Analyse testing results and perform retesting until expected results are obtained.
- Perform reviews with users and ensure client acceptability levels are met, including participating in walkthroughs.
- Recommend changes to ensure acceptable testing results.
- Retest all criteria in a live environment and recommend user sign-off for implementation.
- Cross-Functional QA Collaboration
- Work closely with developers, architects, product owners, and others in establishing effective test plans based on feature documentation.
- Apply QA and technical expertise and engage other expertise to track and resolve testing and production issues and other IT-related problems with quality deficiencies.
- Maintain client service integrity.
Experience And Skill Set Requirements
Public Sector Experience – 5 Points
- 5+ years of experience working with federal/provincial/broader public-sector healthcare providers.
- Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation that complies with industry standard practices.
- In-depth knowledge of industry standards such as Project Management Institute (PMI) and Public Sector I&IT project management methodologies.
- Knowledge and experience with Public Sector Health related projects.
- Knowledge and understanding of Ministry policy and IT project approval processes and requirements.
- Public Sector experience adopting and adhering to:
- Public Sector Unified I&IT Project Methodology
- Public Sector Enterprise Architecture
- Public Sector Gating process
- OPS Standard Systems Development Methodologies
- Experience with large complex IT Health-related projects.
QA and Systems Testing Knowledge and Experience – 45 Points
7+ years of experience in the following:
- As a lead Systems Testing/QA Specialist for various streams of work, providing guidance and oversight to junior testers, and planning, organizing, and implementing testing efforts, including preparation of test plans and coordination of test execution.
- Knowledge and understanding of testing methods in an object-oriented environment.
- All stages of system testing, including:
- Testing strategy
- Selection of testing tools
- Test planning
- Preparing test cases
- Test data
- Manual test execution
- Automated test execution
- Defect logging and tracking
- Experience with a variety of testing systems, including:
- Clinical systems testing
- Mission critical systems testing
- Testing high-volume transactional systems in highly available environments
- Knowledge and experience of structured methodologies for the development, design, implementation, and maintenance of applications.
Functional and Non-Functional System Testing
- Performing functional and non-functional system testing of the following:
- Commercial Off-the-Shelf (COTS) solutions, including testing of patches, new releases, acceptance testing of enhancement request functionality for modules of the product and other enhancements, and regression testing for implementation.
- In-house web applications
- HL7-FHIR based webservices (RESTFUL/JSON/XML)
- Application Programming Interfaces (API)
- Reporting solutions
- Integration components
- Extensions
- Enhancements
Security Testing
- Performing testing of Security Components, including use of:
Test Documentation & Automation
- Creating complete system testing documentation and artefacts such as:
- Test strategies
- Test plans
- Test use cases
- Test scripts
- Develop automated test scripts using tools such as the Selenium framework.
- Execute automated test scripts.
API and Messaging-Layer Testing
- API testing tools to query and test interfaces at the messaging layer.
- Web service queries using tools such as:
- Rational ClearQuest
- SOAP-UI
- POSTMAN
- Programming Languages
SQL, Data & Information Retrieval
- Knowledge and experience with information retrieval packages, data queries, and ad-hoc queries using SQL and other query languages.
Accessibility Testing
- Performing Accessibility testing to websites, web content, and mobile applications to conform to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0.
- Experience with tools to support Web Accessibility testing in support of AODA legislation.
Test Results Reporting
- Prepare test results reports, including performance and security testing results, for use in Defect Reviews with clients, partners, and project teams.
Business Intelligence Testing
- Experience with Business Intelligence (BI) solutions to plan, prepare, and execute testing of BI solutions, including:
- Data setup/integration
- Validating data in the BI solution
- Predefined analytical reports
- Ad-hoc reporting tools
- Dashboards
- Ensure accuracy, completeness, and data integrity of the solution.
Production & Integration Testing
- Validate successful deployment of releases in production environments and prepare reports on testing results.
- Perform business scenarios and cross-system integration testing on Product Modules, such as:
- Ontario Health Client Registry
- Provider Registry
- Audit Services
Requirements & Documentation Review
- Review and provide input to technical and business requirements from a testing perspective, including Business Intelligence solutions.
- Review business and technical documentation from a testing perspective to identify issues early in the SDLC.
Agile, DevOps & SDLC
- Knowledge and experience working in traditional and Agile teams using standard and DevOps processes and tools.
- Knowledge and experience using at least one programming language.
- Knowledge and experience with all phases of the Systems Development Life Cycle (SDLC).
- Knowledge and understanding of Information Management principles, concepts, policies, and practices.
Logging, Tracking and Defect Reporting – 35 Points
7+ years of experience with:
- Identifying and documenting issues and risks.
- Creating and maintaining defect logs and defect summary reports using tools such as:
- Updating tasks and project status.
- Participating in QA and cross-functional team meetings.
- Prioritizing test execution based on:
- Business priority
- Defect patterns
- Available testing time
- Dealing creatively with problems stemming from shared resources, such as test environments and test data.
- Actively participating in walkthroughs and triage sessions.
General Skills – 15 Points
- Proven technical leadership skills, with ability to identify areas for improvement and recommend solutions.
- Exceptional analytical, problem-solving, and decision-making skills.
- Demonstrated strong interpersonal, verbal and written communication, and presentation skills.
- Proven troubleshooting and critical thinking experience.
- Demonstrated ability to apply strong listening skills to facilitate issue resolution.
- Effective consulting skills to engage with all stakeholders with a proven track record for building strong working relationships.
- Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively.
- A motivated, flexible, detail-oriented, and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.
Core Technical Skills
- Functional and non-functional system testing
- Manual and automated testing
- QA leadership and test coordination
- Test strategy and test planning
- Test cases, test scripts, and test data
- Defect logging, tracking, and reporting
- Selenium
- Jira
- Confluence
- TestRail
- Rational ClearQuest
- SOAP-UI
- POSTMAN
- API and messaging-layer testing
- RESTFUL / JSON / XML web services
- HL7-FHIR
- SAML and JWT
- SQL
- Data queries and ad-hoc queries
- Information retrieval packages
- Business Intelligence testing
- Performance and security testing
- Accessibility testing
- WCAG 2.0
- AODA
- Production deployment validation
- Cross-system integration testing
- SDLC
- Agile and DevOps methodologies
- Object-oriented testing
- Information Management principles and practices
- Programming language experience
Healthcare & Public Sector Experience
The ideal candidate should have demonstrated experience working with
federal/provincial/broader public-sector healthcare providers and large, complex IT health-related projects.
Relevant Experience Includes
- Public Sector Health-related projects.
- Clinical systems testing.
- Mission-critical systems testing.
- High-volume transactional systems in highly available environments.
- Ontario Health-related Product Modules, including Client Registry, Provider Registry, and Audit Services.
- Public Sector Enterprise Architecture.
- Public Sector Unified I&IT Project Methodology.
- Public Sector Gating process.
- OPS Standard Systems Development Methodologies.
- Ministry policy and IT project approval processes and requirements.
Work Arrangement
Onsite – Toronto, Ontario
The successful candidate will be required to work
onsite at:
5700 Yonge St, Toronto, Ontario
The resource is expected to work between the standard working hours of
8:00 AM–5:00 PM, excluding lunch breaks, every
Monday to Friday inclusive at the identified OPS office location.
- Work Model: Onsite
- Hours: 7.25 hours per day
- Schedule: Monday to Friday
- Estimated Start Date: October 1, 2026
- Estimated End Date: October 5, 2027
- Business Days: 289
- Security Level: CRJMC
- Extension: Probable after the initial mandate
How to Apply
If you are interested and your experience aligns with the requirements, please submit the following
mandatory documents to
[email protected] by
Monday, September 21, 2026, at 10:00 AM EST:
- Updated Resume in Word format – Mandatory
- References – Mandatory
- Expected Hourly Rate – Mandatory
- Visa Status – Mandatory
- LinkedIn ID – Mandatory
Please note: Without the mandatory documents, we cannot submit a candidate.
If you are interested in learning more about this opportunity, or if this position is not the right fit for you, please feel free to send over any names or forward this opportunity to anyone who may be interested.
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