Business Analyst

SUCCESSFUL CANDIDATES WILL: 

• Take the lead in annual commercial go-to-market tasks such as target setting, territory alignment, incentive compensation design and rollout

• Lead customer, segment, and competitive intelligence gathering and strategic interpretation

• Identify opportunities to drive growth and profitability through analysis and research

• Work efficiently with senior team members to produce higher quality work by soliciting constructive feedback and guidance, asking questions regularly and taking good notes

• Adapt to, and then improve, our existing business intelligence and analytics tools and processes

• Identify leading and lagging KPIs and proactively develop/maintain our data dashboards and consistently keep teams informed of status on progress, issues and risks with clear and timely updates

• Execute qualitative and quantitative analysis (e.g., customer segmentation, market sizing, competitor analysis, pricing strategy, product mix, etc) to support the formulation and validation of strategic recommendations

• Support the go-to-market business planning, resource and performance reporting across the product portfolio and across multiple commercial teams, from marketing and sales development to business development and dealdesk

• Consult with key business stakeholders throughout the organization to understand and support business challenges with data driven insights, proactively uncover potential risks and identify productivity improvements for scaling

• Create what-if analyses and supporting presentations, through data collection and review, to assess the impact of business opportunities on our financial goals, providing insightful decision bases for senior management

• Explore and recommend new data sources (internal and external) and perform secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles)

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Minimum Requirements:

• Bachelor’s degree in Business, Finance, statistics, consulting, or a related field
• 3+ years of professional work experience in a sales ops, operational, or data analysis related field
• Strong analytical, problem-solving, planning, and project management skills
• Strong organization skills and delivery of assignments in a timely manner

• Strong interpersonal, communications, negotiation, writing, speaking, listening and storytelling skills

• Proficient Microsoft Office Suite user, especially in Excel and PowerPoint

• Keen interest in working for a SaaS business
• Proven success at being self-motivated and enthusiastic
• Ability to work cross-functionally and independently 
• Succeeds in a dynamic environment with rapidly changing priorities and ambiguous requirements
• Maintains a positive attitude in the face of resistance or adversity
• Reliable, academically rigorous and coachable

Preferred Qualifications:

• Prior Sales/Revenue Operations experience is a huge plus
• Familiarity with cloud data sources and ETL techniques
• Proficient in major CRMs (Salesforce.com / Microsoft Dynamics) and BI tools such as PowerBI / Tableau
• Strong knowledge of statistics
• SQL query familiarity and ability to build on existing knowledge