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Administrative Assistant (6:30am-3pm)
Veolia | North America
AB · Edmonton, AB
- Full-time
This role will report directly to the Plant Manager.
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KU
Academic Information Assistant (Contract)
King's University College
London, ON
- $65,331 to $79,598 CAD / year
- Contract
Evaluates and makes recommendations to Associate Academic Dean and Manager regarding the development of digital filing, and work-flow systems.
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CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
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TP
Analyst, Terminal Services and Standards (Term Opportunity - One Year)
Toronto Pearson International Airport
Toronto, ON
- Temporary
…benefits, an employee assistance programs (EAP), paid leave, education and training, as well as recognition and rewards…
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S
Community Resource Connector C&W
Sanya’k̓ula
Vancouver, BC
- Full-time
…Connector works under the general direction of the Program Manager as part of a multidisciplinary mental health and substance use team to provide a defined range of mental health and…
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
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AE
Superintendent, Community Relations and Communications
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NU · Nunavut, Canada
- Full-time
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
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Enterprise Compliance Intern
TMX Group
Toronto, ON
- $20 to $25 CAD / hour
- Full-time
Education: Currently enrolled in a recognized post-secondary program in Business Administration, Commerce, Finance, or a related discipline (typically 3rd or 4th-year standing).
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Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
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Clinical Research Coordinator - CIM (Oncology)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the general supervision of the Manager oncology, for the Centre for Innovative Medicine (CIM), the incumbent is responsible to conduct clinic interventions following protocols,…
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Station Technician-in-Charge
Radio-Canada
Windsor, ON
- Full-time
In this leadership role assists the Local Station Manager in achieving Corporation objectives by leading other employees and providing specialized technical and production guidance to…
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
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Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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The Laboratory Manager oversees both the day-to-day administrative infrastructure and basic science research activities within the Otorhinolaryngological Sciences Laboratory. This dual-role…
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Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the manager of the Animal Resources Division, the incumbent performs animal care-related duties, technical procedures and administrative duties related to…
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ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
Pay Scale: 69,851.60$ - 129,729.60$/year. Commensurate with education and experience
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
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Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 1 min ago
AE
Manager, Public Affairs
Agnico Eagle Mines Limited
NU · Nunavut, Canada
- Full-time
The position requires post-secondary education in Communication or Social Sciences;
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CF
Technical Product Manager
Centre for Effective Practice
Toronto, ON
- Full-time
CEP is seeking an experienced Technical Product Manager to provide technical leadership across its digital health initiatives. Working at the intersection of evidence-informed care,…
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Senior Financial Analyst
Trisura
Toronto, ON
- Full-time
Reporting to the Manager, Finance, the Senior Financial Analyst will play a key role in regulatory, reinsurance and financial reporting. The position will be responsible for preparing the…
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Senior Delivery Manager
Robots & Pencils
Canada
- Full-time
We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble…
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Senior Accountant
Steinbach Credit Union
Steinbach, MB
- Full-time
As a Senior Accountant, you’ll be a trusted member of our Finance team, reporting to the Manager, Accounting. You’ll own full-cycle accounting operations and play a hands-on role in…
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Administrative Assistant (6:30am-3pm)
Veolia | Water Tech
AB · Edmonton, AB
- Full-time
This role will report directly to the Plant Manager.

S.U.C.C.E.S.S.

13624 - Tenant Support Coordinator

Vancouver, BC, V6A 2Z3, Canada

Compensation: $27.00 - $29.54 per hour · Full-time · Temporary

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Job details

Pay: Compensation: $27.00 - $29.54 per hour
Job type: Full-time · Temporary
Positions available: 1
Posting language: English
Posted: Nov 9, 2026

Original job description

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Community Real Estate and Asset Management

Program: Affordable Housing - Orange Hall

Employment Type: Temporary Full-Time (35+ hours per week)

Number of Positions: 1

Contract Duration: November 30, 2026 - February 1, 2027

Compensation: $27.00 - $29.54 per hour

About the Position:

Responsible for coordinating tenant relations and housing services through oversight, provision, development and action on areas such as tenant administration, supporting tenant selection and application processes; tenant mediation; tenant relations; tenant support and community building; connecting residents to internal S.U.C.C.E.S.S. services or externally in the community. Assisting tenants' experiencing difficulties with rent/utilities payment and/or processes. Tenant Support Coordinator provides tenant relations support to specifics sites and can function as the alternate representative in matters of resident relations at the RTB. Tenant Support Coordinator is included in the emergency after-hours team where tenants are impacted.

Reports To: Housing Services Manager

Key Duties & Responsibilities:

Tenant Support

Identify the needs of the tenant population through mechanisms such as needs assessment or focus group discussions
Plan, coordinate, develop and monitor programs and services that meet the needs of target groups of the tenant population
Develop monthly events calendar. Develop informational flyers for programs and events as necessary. Update building bulletin boards and post up and distribute flyers for promotion
Maintain good communication and interpersonal relationship with the public, tenants, service provider, internal department and external agencies
Recruit and supervise volunteers to assist with program and service delivery
Acknowledge concerns from tenants and resolve the issues if appropriate, and refer the matter to the next level supervisor as necessary
Conduct remote wellness check by checking fob activities to check for activities in the last 24 hours on every other Saturday. If the tenant has no activity and doesn’t answer calls, go on site to conduct physical wellness check.

Building and Housing Services

Arrange new tenant’s orientation and connect them to available services and programs; respond to related enquiries
Handle tenant issues, complaints and emergency situations as directed by the Housing Services Manager
Update and maintain tenant profile
Maintain service records, statistics and report
Report hazards, unusual occurrences, incidences and accidents
Attend meetings and perform other related duties as required by the position
Perform various inspections as needed on a regular basis, including unit inspections on a scheduled basis
Arrange the maintenance staff or the contractor for necessary repairs and maintenance
Communicate with contractors to coordinate site viewing and unit entry
Contact related public services in the event of emergency or disturbances and contacts mental health services, home care providers or residents’ families as and when needed
Responds to resident enquiries, complaints, and emergencies, and provides information and/or clarification as required and takes appropriate action
Serves notices, which may include but not limited to RTB forms, rent arrears, chargeback arrears, NSF notices, and community notices
Conducts or coordinates building maintenance as needed and on a regular basis
Participate in tenant selection procedure by performing duties such as obtaining tenant information and completing documentation as required, conduct tour for potential tenants, coordinate tenants move in/move out
Coordinate renovation for vacant suites
Under the direction of the supervisor, liaise with the community partners such as BC Housing, contractors and tradesmen as required
Attend in-service training as required
Prepare keys for new tenants. Maintain and control key system and record for the property
Collect rent and assist in annual rent review
Performs documentation processes in YARDI software
Support the process in collecting late payments or provides the payment plans for rent
Support the administrative works such as answering phone calls and front desk reception duties, handling and filing the office documents and tenant files

Education, Training & Experience:

Minimum completion of Grade 12 with two years' recent related experience or an equivalent combination of education, training and experience.
Experience in dealing with people with mental health disabilities or vulnerable people.

Job Skills & Abilities:

Ability to communicate effectively both verbally and in writing
Ability to write and read English fluently; second language is considered an asset
Physical ability to carry out the duties of the position
Ability to work independently and to organize work
Ability to identify emergencies and respond appropriately
Ability to operate related office equipment
Ability to resolve conflicts when dealing with vulnerable tenants with complex health and social issues
Strong interpersonal skills

Other Requirements:

Criminal Record Check with Vulnerable Sector Screening Required
May be required to work on weekends as needed
May be required to respond to tenant relation emergencies outside of office hours

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested candidates please submit your application by 11:59PM, November 20, 2026.

While we appreciate all applications, only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Tenant Support Coordinator manages tenant relations, housing services, and community building activities while ensuring building safety and maintenance. They also handle administrative tasks, including rent collection, tenant selection, and emergency response coordination.

Requirements

Candidates must have at least a Grade 12 education and two years of recent related experience, particularly with vulnerable populations or those with mental health disabilities. Strong communication, conflict resolution, and organizational skills are essential for this role.

Skills

Tenant relations
Housing services
Conflict resolution
Emergency response
Administrative support
Volunteer supervision
Property maintenance coordination
Yardi software
Needs assessment
Interpersonal skills
Communication
Crisis management
Documentation
Rent collection
Building inspections

Benefits

Great benefits and perks

Visa sponsorship

Not detected in the job text

Keywords

Tenant Support
Housing Services
Community Building
Yardi
RTB
Property Management
Social Services
Emergency Response
Wellness Checks
Tenant Mediation
Rent Administration
Building Maintenance
Volunteer Coordination
Vulnerable Populations
Mental Health Support
Administrative Support
Site Inspections
Conflict Resolution
Non-profit
Affordable Housing

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