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Added 6 hours ago
C
Customer Service/ Account Receivable Representative
Chemsyn
Vaughan, ON
- Full-time
Role Description The Customer Service/ Accounts Receivable Representative is a full-time, on-site role based in Vaughan, ON. This role is responsible for responding to customer inquiries,…
Added 7 hours ago
R
Sales Representative
Rentman
Remote, Canada
- Full-time
- Remote
As our Sales Representative, you’ll play a pivotal role in expanding and strengthening our sales presence in North America, while also supporting other international markets. You’ll take…
Added 7 hours ago
IF
Livreur de classe 5/ Class 5 Delivery Driver
Impact Fulfillment Services
Pointe-Claire, QC
- Full-time
…supérieure. De plus, ce poste sert également de renfort au commercial dans le cadre du processus d'encaissement des…
Added 7 hours ago
AA
Business Development Representative
Anyset AI
Montreal, QC
- Full-time
We're looking for a highly motivated Business Development Representative (BDR) to build our sales pipeline. This is an entry-level, in-office role based in Montreal, working side by side…
Added 12 hours ago
ID
Sales Estimating Representative
Inter-Co Division 10 Inc.
Toronto, ON
- Full-time
We are currently looking for a Sales Estimating Representative for our office in North York, ON.
Added 14 hours ago
WM
Field Engineer
Weir Minerals
Fort McMurray, AB
- Full-time
⦿ Customer Technical Partnership: Serve as Weir’s primary on-site technical representative, building trusted relationships with operations, maintenance, engineering, and leadership teams.…
Added 14 hours ago
CC
Hooklift Driver
Couto Construction Inc
SK
- Full-time
Desired Position: Select a position Project Superintendent Carpenter Sales Representative Appointment Center Representative Commercial Estimator Production Administrative Assistant Hooklift…
Added 14 hours ago
WT
Service Technician
Water Treatment Equipment Co
Brampton, ON
- Full-time
…Culligan the water solution choice for both residential and commercial…
Added 14 hours ago
X
Sales Development Representative
Xe.com
Toronto, ON
- Full-time
The Role. TheSales Development Representative (SDR) is an early-career opportunity focused on generating early-stage demand and introducing potential corporate clients to Xe’s FX and…
Added 14 hours ago
TL
BUSINESS DEVELOPMENT REP - B2B
TruGreen LawnCare
Mississauga, ON
- Full-time
Generates sales revenue by prospecting and adding new program commercial customers, as well as cross selling and up selling current customers. This role often involves prospecting,…
Added 14 hours ago
T
Sales Representative
Texcan
AB · Edmonton, AB
- Full-time
We are seeking a dynamic and experienced Sales Representative to join our Edmonton team at Texcan. The ideal candidate will have a minimum of 3-4 years of sales experience, preferably with…
Added 14 hours ago
WR
Outside B2B Sales Representative
Workshop Recruiting & Consulting
Vancouver, BC · Greater Vancouver, BC
- Full-time
…businesses across the Lower Mainland. We are hiring a field-based sales representative to build new commercial relationships within an assigned territory. This is an active prospecting…
Added 14 hours ago
Construction Manager - Contract
Sonepar
Surrey, BC
…solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste…
Added 14 hours ago
QM
Représentant des ventes - secteur manufacturier / Sales Representative - Manufacturing
Quantum Management Services Ltd.
Montreal, QC
- $65,000 CAD / year
- Full-time
A manufacturing company serving a variety of industrial and commercial customers continues to expand its market presence. They are looking for a Sales Representative to manage and grow an…
Added 14 hours ago
Warehouse Associate
Sonepar
Windsor, ON
…- delivering reliable products, services and solutions for commercial, industrial, and contractor…
Added 14 hours ago
8C
Outside Sales Representative
8784884 Canada Inc
Ottawa, ON
- Up to $120,000 CAD / year
- Full-time
CFT Recycling is seeking a results-driven Outside Sales Representative to develop new business and expand its customer base in Aylmer, Gatineau, and the surrounding Outaouais region.…
Added 14 hours ago
V
Infrastructure Sales Representative - Ottawa, ON
Victaulic
Toronto, ON · Ottawa, ON · Ontario - Toronto
- Full-time
Job Title: Infrastructure Sales Representative
Added 15 hours ago
U
Route Service Representative - UniFirst Canada (Class 5)
UniFirst
Montreal, QC
- Full-time
Esprit commercial et de vente incitative : vous identifiez les opportunités de présenter de nouveaux vêtements, produits et services qui profitent au client, ce qui génère des revenus…
Added 15 hours ago
Foodservice Sales Representative - Redux
West Coast Reduction Ltd.
Vancouver, BC
Operating out of our Vancouver division, the Foodservice Sales Representative is responsible for building relationships with restaurants, commercial kitchens, foodservice operators, and…
Added 15 hours ago
B
Customer Service Representative
BMO
Welland, ON
- Part-time
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Added 15 hours ago
HB
Assistant Manager - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
Communiquer efficacement pour former le personnel, offrir un service exceptionnel aux clients, créer de la valeur avec le groupe commercial et résoudre des problèmes d’ordre général.
Added 15 hours ago
B
Customer Service Representative - Downtown Montreal Area
BMO
Montreal, QC
- Part-time
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Added 23 hours ago
Proposal Manager
Fairbanks Morse Defense
Peterborough, ON
Build and maintain strong relationships with key Navy accounts, industrial clients, and the Sales Representative Network, ensuring a high level of customer service and responsiveness.
Added 1 day ago
BH
Territory Manager
Biron Health Group | Biron Groupe Santé
Montréal-Ouest, QC
- Full-time
Maintain up-to-date client information, business opportunities, commercial activities, and sales forecasts.
Added 1 day ago
CG
Outside Sales Representative
CFT Group
Ottawa, ON
- Full-time
CFT Recycling is seeking a results-driven Outside Sales Representative to develop new business and expand its customer base in Aylmer, Gatineau, and the surrounding Outaouais region.…

Closed listing

Safe Fleet

Customer Service Representative (Prime Design)

Montreal, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Jan 31, 2027
Experience: Minimum of 3 years of experience in a similar role.
Posting language: English
Posted: Sep 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ranger Design is seeking a dynamic and customer-focused Customer Service Representative to join our team, supporting Prime Design, a leading provider of ladder racks and upfitting solutions. Operating within the commercial vehicle and fleet solutions industry, Ranger Design and Prime Design help tradespeople, service fleets, and transportation professionals maximize vehicle safety, organization, and productivity. This role will initially focus on supporting Prime Design operations, with planned progression to develop expertise across both brands, contributing to a collaborative team dedicated to delivering exceptional customer experience and industry-leading solutions.

As a Customer Service Representative, you will be the first point of contact for our customers, providing timely and effective support through phone and email communication. Your role will involve addressing inquiries, resolving issues, and ensuring positive customer experience. Strong communication skills, a professional attitude, the ability to work collaboratively with others, and strong multitasking skills to effectively manage competing priorities are essential for success in this role.

MAIN RESPONSIBILITIES:

Under the Customer Service Manager’s supervision, you will be responsible for the following:

Handling incoming and outgoing customer service inbound calls and emails, while delivering timely and accurate support to ensure excellent customer satisfaction.
Resolving customer product and service issues by identifying root causes, determining and communicating appropriate solutions, coordinating corrective actions, and ensuring timely resolution.
Initiating, processing, and following up on Return Material Authorizations (RMAs) to ensure efficient and accurate resolution.
Processing estimates, orders, order verification, applications and requests. Includes reviewing, entering and validating customer orders, replying with order verifications, and processing credit card orders.
Demonstrating strong technical skills with the ability to interpret product specifications, vehicle configurations, and technical drawings to accurately support customer inquiries, quote preparation, and order processing.
Attracting potential customers by answering product and service inquiries, suggesting information about other products and services including other Work Truck Group brands.
Managing customer complaints and issues by maintaining accurate database records ensuring timely follow-ups.
Handling incoming leads, conducting outbound calls to address their questions, and converting them into potential business opportunities.
Identifying opportunities for process and service improvements to enhance customer experience and operational efficiency.
Maintain a high level of professionalism while fostering positive rapport with each customer.
Other duties as assigned.

Requirements:

POSITION REQUIREMENTS:

Minimum of 3 years of experience in a similar role.
Bilingual proficiency in both oral and written French and English is required.
Experience working with Salesforce (CRM) and Syteline (ERP) systems.
Strong technical aptitude, including the ability to interpret technical drawings and vehicle specifications.
Excellent analytical, quantitative reasoning, problem-solving, creativity, and strategic skills.
Strong interpersonal and communication skills.
Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.
Comfortable working in a high-volume environment.
Demonstrated ability to prioritize tasks and manage time efficiently.
Effective collaboration and teamwork with other departments is essential.
Professional and tactful demeanor.
Occasional travel to Minnesota will be required during the onboarding phase for training purposes, followed by periodic visits as needed to support ongoing collaboration, training, and business objectives.

Quebec candidates: While French is required for Quebec-based roles, use of the English language is also required due to the nature of the business and the need to interact with US sites, clients and customers.

If you have the above-mentioned qualifications and are interested in this position, please send your resume (mentioning the job title) to Jennifer.schonholzer@rangerdesign.com.

Candidates for this position must be legally entitled to work in Canada, hold a valid passport for entry into United States, and will be required to show proof as such. Ranger Design does not sponsor work permit applications.

The preferred location for this role is Ranger Design’s Head Office in Montreal; however, qualified candidates located in Eagan will also be considered.

All requests will be treated confidentially.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

About employer

More about this job

Responsibilities

Respond to customer inquiries by phone and email, resolve product and service issues, process RMAs, estimates, and orders, and provide technical support using product specifications and vehicle configurations. Manage leads and complaints, maintain accurate records, coordinate follow-ups, and identify opportunities to improve customer experience and operational efficiency.

Requirements

Requires at least three years of experience in a similar role, written and spoken proficiency in French and English, and experience with Salesforce and Syteline. Candidates should have strong technical, analytical, communication, and organizational skills, be proficient with Microsoft Office, and be able to travel occasionally to Minnesota; candidates must be legally entitled to work in Canada and hold a valid U.S. entry passport.

Skills

Customer Service
French-English Bilingual Communication
Salesforce
Syteline
Technical Drawing Interpretation
Vehicle Specifications
Order Processing
Return Material Authorizations
Problem-Solving
Analytical Skills
Multitasking
Time Management
Microsoft Office
Complaint Resolution
Teamwork

Visa sponsorship

Not detected in the job text

Hiring contact

Jennifer Schonholzer

Hiring contact email

Jennifer.schonholzer@rangerdesign.com

Keywords

Customer Service
Prime Design
Ranger Design
Commercial Vehicle
Fleet Solutions
Ladder Racks
Vehicle Upfitting
Salesforce
Syteline
CRM
ERP
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Return Material Authorization
RMA
Order Processing
Order Verification
Credit Card Orders
Technical Drawings
Vehicle Configurations
Product Specifications
Lead Management
Customer Complaints
Process Improvement
Bilingual French and English

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