Customer service representative jobs in Montréal, QC and nearby

Customer service representative jobs within 25 km of Montréal, QC, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Sep 18, 2026

Hiring at a glance

View jobs

Open jobs: 113
Employers: 81

Advertised starting pay

Not enough comparable pay figures yet.

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 29%33 listings
On-site: 71%80 listings

Employers hiring include CIBC (6), National Bank of Canada (6), Porter Airlines Inc. (5).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Montréal, QC and nearby

Within 25 km

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Customer Service Representative, St Hubert (YHU) - Part Time
Porter Airlines Inc.
Longueuil, QC
Part-time
Please note that this only applies to the Customer Service Representative position. If
Customer Support Representative (Hybrid - French and English Speaking)
OpenTable
Montreal, QC
Bilingual Customer Service Representative
Maplesoft Group, an SEB Company
Montreal, QC
Contract
Job Title: Customer Service Representative – Bilingual (French/English)
Customer Service Representative – Luxury Retail – English - Hybrid
TTEC
Montreal, Quebec
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working Hybrid as required by the business, in Montreal, Quebec,…
Customer Service Representative – Luxury Retail – English - Hybrid
Percepta
Montreal, Quebec
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working Hybrid as required by the business, in Montreal, Quebec,…
Customer Service Representative (Prime Design)
Safe Fleet
Montreal, Quebec
Full-time
Ranger Design is seeking a dynamic and customer-focused Customer Service Representative to join our team, supporting Prime Design, a leading provider of ladder racks and upfitting…
Client Service Representative
mthree Recruiting Portal
Montreal, QC
Associé au support client (services financiers)
CONTACT CENTRE REPRESENTATIVE (HYBRID)
Green Shield Canada
Montreal, Quebec
Représentant, service à la clientèle***Customer Service Representative
Aliaxis
Montreal, Quebec
Full-time
Nous avons présentement une opportunité en tant que Représentant(e) du service à la clientèle bilingue. Ce poste sera basé à la fois à la maison et au bureau et relèvera de notre bureau de…
Représentant, service à la clientèle***Customer Service Representative
IPEX Group
Montreal, Quebec
Full-time
Nous avons présentement une opportunité en tant que Représentant(e) du service à la clientèle bilingue. Ce poste sera basé à la fois à la maison et au bureau et relèvera de notre bureau de…
Customer Service Representative
Auto Air Export, Inc.
Montreal, Quebec
$22 to $24 CAD / hour
Interacts with customers via telephone, email, and online chat, to provide support and information on products or services.
Bilingual Customer Service Representative (Eng/Fre) Remote
BGIS
Montreal, Quebec
Full-time
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through…
Représentant(e) au service à la clientèle (Temps plein saisonnier) Customer Service Representative (Full-Time Seasonal)
Fraserway RV
Longueuil, Quebec
Full-time
Supérieur immédiat : Superviseur du service à la clientèle

No more jobs.

Safe Fleet

Customer Service Representative (Prime Design)

Montreal, QC, Canada

Job type: Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

Act as the primary point of contact for customers to resolve product issues and process orders, estimates, and RMAs. Support Prime Design operations by managing leads and interpreting technical specifications to ensure high customer satisfaction.

Requirements

Requires a minimum of 3 years of experience in a similar role and bilingual proficiency in French and English. Candidates must be proficient in Salesforce and Syteline ERP and possess the ability to interpret technical drawings.

Experience

2 to 5 years

Working hours

40 hours per week

Work arrangement

On-site

Skills

Customer Service
Bilingual French and English
Salesforce
Syteline ERP
Technical Drawing Interpretation
Order Processing
Problem Solving
Multitasking
Microsoft Office
Conflict Resolution
Lead Conversion
RMA Processing

Visa sponsorship

Not detected in the job text

Hiring contact

Jennifer Schonholzer

Hiring contact email

[email protected]

Keywords

Customer Service
Prime Design
Ranger Design
Ladder Racks
Upfitting Solutions
Commercial Vehicles
Fleet Solutions
Salesforce
Syteline
ERP
CRM
RMA
Technical Drawings
Vehicle Configurations
Lead Conversion
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Bilingual

Original job description

Ranger Design is seeking a dynamic and customer-focused Customer Service Representative to join our team, supporting Prime Design, a leading provider of ladder racks and upfitting solutions. Operating within the commercial vehicle and fleet solutions industry, Ranger Design and Prime Design help tradespeople, service fleets, and transportation professionals maximize vehicle safety, organization, and productivity. This role will initially focus on supporting Prime Design operations, with planned progression to develop expertise across both brands, contributing to a collaborative team dedicated to delivering exceptional customer experience and industry-leading solutions.

As a Customer Service Representative, you will be the first point of contact for our customers, providing timely and effective support through phone and email communication. Your role will involve addressing inquiries, resolving issues, and ensuring positive customer experience. Strong communication skills, a professional attitude, the ability to work collaboratively with others, and strong multitasking skills to effectively manage competing priorities are essential for success in this role.

MAIN RESPONSIBILITIES:

Under the Customer Service Manager’s supervision, you will be responsible for the following:

· Handling incoming and outgoing customer service inbound calls and emails, while delivering timely and accurate support to ensure excellent customer satisfaction.

· Resolving customer product and service issues by identifying root causes, determining and communicating appropriate solutions, coordinating corrective actions, and ensuring timely resolution.

· Initiating, processing, and following up on Return Material Authorizations (RMAs) to ensure efficient and accurate resolution.

· Processing estimates, orders, order verification, applications and requests. Includes reviewing, entering and validating customer orders, replying with order verifications, and processing credit card orders.

· Demonstrating strong technical skills with the ability to interpret product specifications, vehicle configurations, and technical drawings to accurately support customer inquiries, quote preparation, and order processing.

· Attracting potential customers by answering product and service inquiries, suggesting information about other products and services including other Work Truck Group brands.

· Managing customer complaints and issues by maintaining accurate database records ensuring timely follow-ups.

· Handling incoming leads, conducting outbound calls to address their questions, and converting them into potential business opportunities.

· Identifying opportunities for process and service improvements to enhance customer experience and operational efficiency.

· Maintain a high level of professionalism while fostering positive rapport with each customer.

· Other duties as assigned.

Requirements

POSITION REQUIREMENTS:

· Minimum of 3 years of experience in a similar role.

· Bilingual proficiency in both oral and written French and English is required.

· Experience working with Salesforce (CRM) and Syteline (ERP) systems.

· Strong technical aptitude, including the ability to interpret technical drawings and vehicle specifications.

· Excellent analytical, quantitative reasoning, problem-solving, creativity, and strategic skills.

· Strong interpersonal and communication skills.

· Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.

· Comfortable working in a high-volume environment.

· Demonstrated ability to prioritize tasks and manage time efficiently.

· Effective collaboration and teamwork with other departments is essential.

· Professional and tactful demeanor.

· Occasional travel to Minnesota will be required during the onboarding phase for training purposes, followed by periodic visits as needed to support ongoing collaboration, training, and business objectives.

Quebec candidates: While French is required for Quebec-based roles, use of the English language is also required due to the nature of the business and the need to interact with US sites, clients and customers.

If you have the above-mentioned qualifications and are interested in this position, please send your resume (mentioning the job title) to [email protected].

Candidates for this position must be legally entitled to work in Canada, hold a valid passport for entry into United States, and will be required to show proof as such. Ranger Design does not sponsor work permit applications.

The preferred location for this role is Ranger Design’s Head Office in Montreal; however, qualified candidates located in Eagan will also be considered.

All requests will be treated confidentially.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

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