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Added 5 mins ago
CA
Graduate Assistant - Student Solutions Hub
Career and Professional Development Center
St. Mary's, NL · St Marys, NL
- Internship
…start date and weekly schedule will be arranged with the Hub director around academic responsibilities. Fall work focuses on preparation; spring work supports the initial client projects.…
Added 5 mins ago
RC
Management Consulting Director, Technology
RSM Canada
Toronto, ON
- Full-time
…are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive…
Added 5 mins ago
AM
Funeral Attendant
Arbor Memorial Inc.
Regina, SK
- Part-time
…on what matters most, every single day. You’ll gain valuable experience to advance in a worthwhile and rewarding career path, surrounded by kind colleagues and accessible…
Added 6 mins ago
B
Estimator
Buttcon
Woodbridge, ON
- Full-time
Reporting to the Director of Estimating, the Estimator plays a crucial role in construction, manufacturing, engineering, and various industries where accurate cost assessments are vital for…
Added 36 mins ago
R
Senior Consultant, Technical - SR&ED
Ryan
Toronto, ON
- Full-time
…and claiming SR&ED tax credits and then assisting the SR&ED Director in defending those credits when necessary in the context of a review by the Canada Revenue Agency (CRA). The work is…
Added 1 hour ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 1 hour ago
ED
Branded Retail Account Manager
Equator Design
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
Marks, part of the Propelis Group, Marks is a consumer experience agency creating engaging moments across the entire brand spectrum - from brand design and packaging, to content and…
Added 1 hour ago
Director, Performance & Innovation, Health Products
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Director, Performance & Innovation, Health Products will establish how product performance is measured, understood, and actively managed across the Health Products portfolio. This role…
Added 1 hour ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director of Diagnostic Imaging you will be responsible for performing Diagnostic Ultrasound procedures in accordance with the policies and procedures and College guidelines…
Added 1 hour ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director of Diagnostic Imaging you will be responsible for performing Diagnostic Ultrasound procedures in accordance with the policies and procedures and College guidelines…
Added 1 hour ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Pharmacy, you will be responsible for providing a variety of services including medication distribution, (order entry, dispensing, checking and delivery),…
Added 1 hour ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director of Diagnostic Imaging you will be responsible for performing Diagnostic Ultrasound procedures in accordance with the policies and procedures and College guidelines…
Added 1 hour ago
W
Director of Finance And Accounting
Winchesters
Toronto, ON
- $125,000 to $150,000 CAD / year
- Full-time
Our client is an established organization with a small Canadian team and long-tenured employees. They are looking for a Director, Accounting & Finance to take ownership of full-cycle…
Added 1 hour ago
GO
Social Services Program Manager
Government of Manitoba
The Pas, MB
- Full-time
Reporting to the Regional Director, the Social Services Program Manager is responsible for providing leadership and support in a range of management and supervisory activities associated…
Added 1 hour ago
DB
Support Services Supervisor - Family Connections
Dnaagdawenmag Binnoojiiyag Child & Family Services
ON · Rural Ramara, ON
- $81,765.3 to $112,941.57 CAD / year
- Full-time
Collect, analyze, and report service data to the Senior Manager – Support & Clinical Services and Director of Cultural & Wellbeing Services.
Added 1 hour ago
BW
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women's Hospital and Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…promotion approach regarding matters such as pregnancy, the birth experience, postpartum, newborn care and parenting, contraception, birth control, sexually transmitted diseases, upper…
Added 1 hour ago
ML
Director, Investor Relations
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
The Director, Investor Relations will partner closely with the Vice President, Investor Relations to develop and execute a world-class investor relations program for Maple Leaf Foods.
Added 1 hour ago
B
Director, Office North America Workplace Services
BMO
Toronto, ON · YNG
- Full-time
…outsourced Facilities Management Providers to enhance occupant experience, and maintain compliance with regulatory, environmental, and safety…
Added 2 hours ago
TS
RPN-Registered Practical Nurse-Casual
The Salvation Army in Canada
Toronto, ON
- Part-time
…within the scope of RPN practice under the direction of the Director of Care and the Registered Nurse. The role contributes to the broader mission and values of The Salvation Army,…
Added 2 hours ago
FW
General Manager
Fitness World Canada
Victoria, BC
- Full-time
…friendly and fun club community and ensure a best-in-class fitness experience for our member base and personal training clients. You build and maintain an engaged and high performing team…
Added 2 hours ago
VP
Accounting Assistant
Venise Peintre
Rosemère, QC
- Full-time
Reports to: Director of Operations and Business Development, with a direct line to the President for financial matters and reporting
Added 2 hours ago
VG
Executive Assistant
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
…to the VGFN Management Committee. Reporting to the Executive Director, some of the responsibilities of the position include but are not limited…
Added 2 hours ago
W
Manager, Supply Chain
Worley
Calgary, AB · Edmonton, AB
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 3 hours ago
NS
Senior Director - Cancer Care Program
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Vice President of Operations, the Senior Director, Cancer Care will be responsible for the overall planning for cancer services in Nova Scotia to support the clinical,…
Added 3 hours ago
TC
Director of Human Resources
Trenton Cold Storage
Trenton, ON
- Full-time
…leader in temperature-controlled storage with over 120 years of experience. Now recognized as one of the top 20 cold chain logistics providers in North America, TCS operates…

Safehaven

Vice President, Operations

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Vice President, Operations

For over 35 years, The Safehaven Project for Community Living has been providing exceptional care to children with developmental disabilities and complex care needs. Our mission is to provide high-quality, family-centered, and community-based residential and respite care for individuals with complex care needs. Safehaven serves individuals with disabilities and their families, through respite and residential programs at our Toronto, Etobicoke, North York, Woodbridge, and Aurora facilities, as well as client homes.

Our Future

At Safehaven, we are constantly striving to better serve our clients and communities that need us most. That’s why we are currently exploring opportunities to expand our service offerings beyond children to include adults, developing programs and services to care for more medically complex individuals, and implementing innovative therapy and recreational programs for our existing and future clients. In order for Safehaven to achieve our goals, we are looking for exceptional people with huge hearts who are motivated by positively impacting the lives of others and believe in our vision of creating a more inclusive world for people with complex care needs.

ROLE SUMMARY:

Reporting directly to the President and Chief Executive Officer (CEO), the Vice President, Operations is responsible for ensuring the efficient, effective and safe delivery of high-quality clinical care and administrative support services, including finance, human resources, information technology, purchasing and materials management, facilities management, strategy and system innovation. As the senior operations leader, the Vice President, Operations is accountable for driving operational excellence across both clinical and administrative functions. This role works in close partnership with the CEO and the senior leadership team, including the CFO, to achieve shared clinical, compliance and organizational goals across all Safehaven sites.

RESPONSIBILITIES:

Vision and Strategic Operational Execution

Leads the operationalization of strategic priorities for all functions, translating them into specific objectives ensuring clear alignment between strategy, operational planning and measurable outcomes. Note: the Philanthropy and Strategic partnership function is separate and reports directly to the President and CEO.
Identifies emerging trends, system pressures and opportunities across healthcare, developmental services and community care, positioning Safehaven as an innovative and influential leader in the sector.
Leads transformational change that strengthens service models, improves client and family experience, and enables sustainable growth and innovation.
Ensures that clinical care, financial performance, resource utilization, human resource, strategy & system innovation and IT functions work in concert in the achievement of organizational goals and objectives.

Operational Management

Provides executive leadership for all clinical, financial, administrative and operational functions, ensuring integrated, high-performing operations that support quality care, service excellence, fiscal stewardship and organizational resilience.
Strengthens organizational structures, leadership accountabilities and service delivery models to meet current demands and support future growth.
Establishes clear organizational goals and performance indicators, using data and evidence to monitor results, drive accountability and inform decision-making.
Leads a strong, multi-functional senior leadership team, setting high expectations for performance, fostering professional development and ensuring succession readiness across key roles.
Works in close concert with the finance leads to ensure the effectiveness and strategic alignment of the Finance function, which reports directly to the CFO for functional and technical expertise.
Oversees the development workforce planning strategies that support recruitment, retention, engagement and the development of a capable and values-aligned workforce.
Leverages digital innovation, technology, data analytics and emerging tools to improve access, quality, efficiency and the experience of clients, families and staff.

Quality & Safety Assurance

Provides executive oversight for quality, patient safety, risk management and regulatory compliance, ensuring Safehaven consistently meets or exceeds applicable healthcare, licensing and accreditation standards.
Ensures robust systems are in place to identify, assess and mitigate clinical, operational, legal and reputational risks, while promoting transparency and organizational learning.
Drives excellence in care outcomes, quality performance and service standards, positioning Safehaven as a sector leader in complex care, safety and quality.

Stakeholder Engagement and Systems Partnerships

Works in close partnership with CEO in building effective relationships with clients, families, staff, physicians, community partners, government representatives, and sector leaders to advance Safehaven’s mission and strategic priorities.
Provides operational leadership and support, in concert with CEO and the Senior Director Strategy and System Innovation for major capital and development initiatives.

Equity, Diversity, Inclusion, Accessibility and Anti-Racism (EDIAA)

Champions equity, diversity, inclusion, accessibility and anti-racism as core leadership responsibilities, embedding these principles in strategy, decision-making, policies, people practices and service delivery.
Oversee the establishment of a psychologically safe, respectful and inclusive workplace culture in which all staff, clients, families and communities are valued, heard and supported.
Leads with humility and integrity to remove barriers, address inequities and strengthen belonging across the organization and the communities Safehaven serves.

Reporting Relationships

The Vice President Operations reports directly to the President and CEO • Senior leadership positions as established report directly to the Vice President, Operations and includes clinical programs, finance, human resource and information technology, strategy and system innovation, material and facilities management. This is a key role working in collaboration with the President & CEO to evolve the organization with our growth and development.

QUALIFICATIONS:

Minimum ten(10) years progressive experience in a healthcare or healthcare, development sector or a related not-for-profit environment , with a minimum of five (5) years in a clinical leadership role with accountability for multiple programs and interprofessional teams.
Master’s degree in a health-related discipline, health administration, business, public administration or a related field; a regulated health professional background is a strong asset. Additional business education is also considered an asset.
Strong healthcare leadership credibility, including deep knowledge of clinical quality, patient safety, risk management, system accountability and person- and family-centred care.
Demonstrated experience in managing non-clinical support functions is highly desirable, with demonstrated knowledge and experience in financial and budgeting involvement.
Strong understanding of Ontario’s healthcare, developmental and community services sectors, including funding structures, government relations and relevant regulatory, licensing, accreditation and policy environments.
Proven expertise in strategic planning, financial stewardship, operational leadership, performance management and the translation of strategic direction into measurable results. • Exceptional relationship-building, communication and influencing skills.
Demonstrated resilience, sound judgment and adaptability in leading through complexity, change and ambiguity, with the ability to advance innovation while maintaining operational stability and excellence.

Work Location: Toronto (On-site)

We thank all interested candidates for applying. Successful candidates will be contacted to participate in the interview process. All Safehaven employees are required to be fully vaccinated as a condition of hire in accordance with Safehaven policies. Safehaven is committed to a respectful, inclusive, equitable, accessible, and anti-racist workplace.

We value diverse perspectives and believe they are essential to delivering high-quality, safe, and person centered services. We welcome applications from individuals of all backgrounds. Accommodation is available throughout the recruitment process in accordance with the Ontario Human Rights Code and AODA.

If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation. Accommodations can be made for individuals identifying with a disability under the Ontario human rights Code.

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More about this job

Responsibilities

Leads integrated clinical, financial, administrative, and operational functions, translating organizational strategy into measurable goals while ensuring high-quality, safe, compliant, and efficient services. Develops leadership capacity, oversees risk and performance, advances innovation and growth, and builds effective relationships with clients, families, staff, community partners, and government representatives.

Requirements

Requires at least 10 years of progressive experience in healthcare, developmental services, or a related nonprofit setting, including at least five years in clinical leadership overseeing multiple programs and interprofessional teams. Requires a master's degree in a relevant health, administration, business, or public administration field, along with strong expertise in clinical quality, safety, risk, strategic and operational leadership, and Ontario's healthcare and community services sectors.

Skills

Strategic Planning
Operational Leadership
Clinical Quality
Patient Safety
Risk Management
Regulatory Compliance
Financial Stewardship
Budgeting
Performance Management
Workforce Planning
Change Management
Stakeholder Engagement
Healthcare Operations
Data Analytics
Equity, Diversity, Inclusion, Accessibility, and Anti-Racism
Person- and Family-Centred Care

Visa sponsorship

Not detected in the job text

Keywords

Healthcare
Developmental Services
Community Care
Complex Care
Clinical Leadership
Clinical Quality
Patient Safety
Risk Management
Regulatory Compliance
Accreditation
Strategic Planning
Operational Excellence
Financial Stewardship
Budgeting
Performance Indicators
Workforce Planning
Human Resources
Information Technology
Facilities Management
Materials Management
Data Analytics
Digital Innovation
Change Management
Person- and Family-Centred Care
Government Relations
Equity, Diversity, Inclusion, Accessibility, and Anti-Racism
Interprofessional Teams

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