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Added 5 mins ago
EL
Medical Director - Oncology
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
Eli Lilly Canada is currently searching for a Medical Director for the Oncology Business Unit to lead the lung cancer and emerging solid tumour portfolio.
Added 5 mins ago
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Senior Program Manager - Cybersecurity
lululemon
Vancouver, BC
- Full-time
…evolving cybersecurity capabilities that help protect lululemon's technology ecosystem and enable the business to move securely at scale. Our organization brings together security…
Added 5 mins ago
BC
Director, Capital Markets - Capital Allocation & Management
BMO Capital Markets
Toronto, ON
- Full-time
The Director, Financial Resource and Risk Integration help lead the translation of CAM's capital and resource framework into financial decision-making, with a focus on consistent financial…
Added 5 mins ago
ZC
.Net Developer (C#, C++) & Application Support
Zealots Consulting Inc. Executive Search
Burnaby, BC
- Full-time
…the company specializes in finding highly skilled Information Technology (IT) technical resources by shortening the time to fill ratio by utilizing its practicing consultants unique blend…
Added 5 mins ago
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HR Specialist, People Services
Belron
Montreal, QC · National Support Center_QC
- Full-time
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which…
Added 5 mins ago
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Manager, DevSecOps
BCI
Victoria, BC · CA Victoria
- Full-time
Reporting to the Director, Application Delivery, the Manager, DevSecOps (Development, Security, Operations) is responsible for developing, implementing, and continuously improving a…
Added 5 mins ago
AP
Financial Analyst
Arbutus Properties
Vancouver, BC
- Full-time
This role is based in Vancouver, BC, and reports to the Director of Finance.
Added 20 mins ago
Quality Designer - Research & Engineering
Electronic Arts
Vancouver, BC
This is a temporary full-time role until end of June 2027, reporting to a Quality Verification Development Director.
Added 35 mins ago
Regional Licensing Officer
Government of Alberta
Red Deer, AB
…accountability for children in the custody or guardianship of the…
Added 35 mins ago
HB
Interim Director, Products and Services
H&R Block Canada
Calgary, AB
- Full-time
We are seeking an experienced and collaborative leader to join H&R Block Canada as Interim Director, Products & Services for a 12-month term. The Interim Director will provide leadership…
Added 35 mins ago
AF
Executive Assistant
Alberta Federation of Labour
AB · Edmonton, AB
- Full-time
…strategic support to our elected Officers and the Executive Director. This is not a traditional administrative position. Our Officers manage demanding schedules, competing priorities,…
Added 35 mins ago
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Manager, DevSecOps
BCI
Victoria, BC
- $125,000 to $150,000 CAD / year
- Full-time
Reporting to the Director, Application Delivery, the Manager, DevSecOps (Development, Security, Operations) is responsible for developing, implementing, and continuously improving a…
Added 35 mins ago
T&
Associate Director
Turner & Townsend
Toronto, ON
- Full-time
The Associate Director is a senior client-facing role within AMCL, responsible for leading complex asset-management advisory engagements, developing trusted client relationships, and…
Added 35 mins ago
WS
Director, Finance & Business Intelligence
Workplace Safety & Prevention Services
Toronto, ON · Greater Toronto Area, Canada
- $166,261.26 to $182,887.39 CAD / year
- Full-time
…Finance, Accounting and Business Intelligence functions. The Director, Finance and Business Intelligence will work as a member of the Senior Leadership Team (SLT) to support the achievement…
Added 36 mins ago
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Director of Sales, Canada/ Directeur des ventes, Canada
Marconi
Montreal, QC
- Full-time
Reporting to the Chief Operating Officer and Canadian Market President, the Sales Director, Canada, is responsible for leading Marconi Technologies' growth strategy across the Canadian…
Added 50 mins ago
CC
Governance and Enterprise Policy Coordinator
Conexus Credit Union
Regina, SK
- Full-time
…Governance and Enterprise Policy Coordinator. Reporting to the Director, Governance, you’ll provide high-level, confidential administrative and coordination support that keeps our Board and…
Added 50 mins ago
T
Senior Customer Success Manager
Trulioo
Remote, Canada
- $100,000 to $130,000 CAD / year
- Full-time
- Remote
…meets innovation and contribute to a world where trust and technology…
Added 50 mins ago
LI
Director, Product Marketing
Loopio Inc.
Remote, Canada
- $136,000 to $175,000 CAD / year
- Full-time
- Remote
Loopio is looking for a Director of Product Marketing to lead product marketing strategy and execution for our most important initiatives. As our most senior PMM, you’ll set the direction…
Added 1 hour ago
UO
Systems Administrator & Business Analyst
University of Niagara Falls Canada
Niagara Falls, ON
- $90,000 to $110,000 CAD / year
- Full-time
Department: Information Technology/ Business Systems
Added 1 hour ago
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Director, Commercial Sales (New Logo Acquisition)
Boomi
Vancouver, BC
- Full-time
…Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and…
Added 1 hour ago
HI
Intermediate Data Analyst
HRbrain Inc.
Toronto, ON
- Full-time
Business group: Technology Program Management & Transformation – team that manages cloud data integration and governance for IB, providing efficient and standardized solutions that enable…
Added 1 hour ago
C
Executive Director
Confidential
Winnipeg, MB
- Full-time
A respected and well-established organization is seeking an accomplished Executive Director. This opportunity is ideal for a motivated leader who combines strong business judgment with a…
Added 1 hour ago
S
Go-to-Market Leader, Transformation - Toronto
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Transformation Go-To-Market Director in Toronto, you’ll connect Slalom’s Transformation strategy with market and regional priorities. You’ll partner with Transformation leaders, Client…
Added 1 hour ago
EC
Reliability Manager
Electricity Canada
Ottawa, ON
- $75,000 to $80,000 CAD / year
- Contract
Reports to Director, Transmission & Reliability
Added 1 hour ago
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Manager, Community Platform Operations
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
…across AMA Marketplace and AMA Community. Reporting to the Director, Marketplace Exchange, you’ll lead the standards, processes and tools that support provider onboarding, platform…

Safehaven

Vice President, Operations

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Vice President, Operations

For over 35 years, The Safehaven Project for Community Living has been providing exceptional care to children with developmental disabilities and complex care needs. Our mission is to provide high-quality, family-centered, and community-based residential and respite care for individuals with complex care needs. Safehaven serves individuals with disabilities and their families, through respite and residential programs at our Toronto, Etobicoke, North York, Woodbridge, and Aurora facilities, as well as client homes.

Our Future

At Safehaven, we are constantly striving to better serve our clients and communities that need us most. That’s why we are currently exploring opportunities to expand our service offerings beyond children to include adults, developing programs and services to care for more medically complex individuals, and implementing innovative therapy and recreational programs for our existing and future clients. In order for Safehaven to achieve our goals, we are looking for exceptional people with huge hearts who are motivated by positively impacting the lives of others and believe in our vision of creating a more inclusive world for people with complex care needs.

ROLE SUMMARY:

Reporting directly to the President and Chief Executive Officer (CEO), the Vice President, Operations is responsible for ensuring the efficient, effective and safe delivery of high-quality clinical care and administrative support services, including finance, human resources, information technology, purchasing and materials management, facilities management, strategy and system innovation. As the senior operations leader, the Vice President, Operations is accountable for driving operational excellence across both clinical and administrative functions. This role works in close partnership with the CEO and the senior leadership team, including the CFO, to achieve shared clinical, compliance and organizational goals across all Safehaven sites.

RESPONSIBILITIES:

Vision and Strategic Operational Execution

Leads the operationalization of strategic priorities for all functions, translating them into specific objectives ensuring clear alignment between strategy, operational planning and measurable outcomes. Note: the Philanthropy and Strategic partnership function is separate and reports directly to the President and CEO.
Identifies emerging trends, system pressures and opportunities across healthcare, developmental services and community care, positioning Safehaven as an innovative and influential leader in the sector.
Leads transformational change that strengthens service models, improves client and family experience, and enables sustainable growth and innovation.
Ensures that clinical care, financial performance, resource utilization, human resource, strategy & system innovation and IT functions work in concert in the achievement of organizational goals and objectives.

Operational Management

Provides executive leadership for all clinical, financial, administrative and operational functions, ensuring integrated, high-performing operations that support quality care, service excellence, fiscal stewardship and organizational resilience.
Strengthens organizational structures, leadership accountabilities and service delivery models to meet current demands and support future growth.
Establishes clear organizational goals and performance indicators, using data and evidence to monitor results, drive accountability and inform decision-making.
Leads a strong, multi-functional senior leadership team, setting high expectations for performance, fostering professional development and ensuring succession readiness across key roles.
Works in close concert with the finance leads to ensure the effectiveness and strategic alignment of the Finance function, which reports directly to the CFO for functional and technical expertise.
Oversees the development workforce planning strategies that support recruitment, retention, engagement and the development of a capable and values-aligned workforce.
Leverages digital innovation, technology, data analytics and emerging tools to improve access, quality, efficiency and the experience of clients, families and staff.

Quality & Safety Assurance

Provides executive oversight for quality, patient safety, risk management and regulatory compliance, ensuring Safehaven consistently meets or exceeds applicable healthcare, licensing and accreditation standards.
Ensures robust systems are in place to identify, assess and mitigate clinical, operational, legal and reputational risks, while promoting transparency and organizational learning.
Drives excellence in care outcomes, quality performance and service standards, positioning Safehaven as a sector leader in complex care, safety and quality.

Stakeholder Engagement and Systems Partnerships

Works in close partnership with CEO in building effective relationships with clients, families, staff, physicians, community partners, government representatives, and sector leaders to advance Safehaven’s mission and strategic priorities.
Provides operational leadership and support, in concert with CEO and the Senior Director Strategy and System Innovation for major capital and development initiatives.

Equity, Diversity, Inclusion, Accessibility and Anti-Racism (EDIAA)

Champions equity, diversity, inclusion, accessibility and anti-racism as core leadership responsibilities, embedding these principles in strategy, decision-making, policies, people practices and service delivery.
Oversee the establishment of a psychologically safe, respectful and inclusive workplace culture in which all staff, clients, families and communities are valued, heard and supported.
Leads with humility and integrity to remove barriers, address inequities and strengthen belonging across the organization and the communities Safehaven serves.

Reporting Relationships

The Vice President Operations reports directly to the President and CEO • Senior leadership positions as established report directly to the Vice President, Operations and includes clinical programs, finance, human resource and information technology, strategy and system innovation, material and facilities management. This is a key role working in collaboration with the President & CEO to evolve the organization with our growth and development.

QUALIFICATIONS:

Minimum ten(10) years progressive experience in a healthcare or healthcare, development sector or a related not-for-profit environment , with a minimum of five (5) years in a clinical leadership role with accountability for multiple programs and interprofessional teams.
Master’s degree in a health-related discipline, health administration, business, public administration or a related field; a regulated health professional background is a strong asset. Additional business education is also considered an asset.
Strong healthcare leadership credibility, including deep knowledge of clinical quality, patient safety, risk management, system accountability and person- and family-centred care.
Demonstrated experience in managing non-clinical support functions is highly desirable, with demonstrated knowledge and experience in financial and budgeting involvement.
Strong understanding of Ontario’s healthcare, developmental and community services sectors, including funding structures, government relations and relevant regulatory, licensing, accreditation and policy environments.
Proven expertise in strategic planning, financial stewardship, operational leadership, performance management and the translation of strategic direction into measurable results. • Exceptional relationship-building, communication and influencing skills.
Demonstrated resilience, sound judgment and adaptability in leading through complexity, change and ambiguity, with the ability to advance innovation while maintaining operational stability and excellence.

Work Location: Toronto (On-site)

We thank all interested candidates for applying. Successful candidates will be contacted to participate in the interview process. All Safehaven employees are required to be fully vaccinated as a condition of hire in accordance with Safehaven policies. Safehaven is committed to a respectful, inclusive, equitable, accessible, and anti-racist workplace.

We value diverse perspectives and believe they are essential to delivering high-quality, safe, and person centered services. We welcome applications from individuals of all backgrounds. Accommodation is available throughout the recruitment process in accordance with the Ontario Human Rights Code and AODA.

If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation. Accommodations can be made for individuals identifying with a disability under the Ontario human rights Code.

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More about this job

Responsibilities

Leads integrated clinical, financial, administrative, and operational functions, translating organizational strategy into measurable goals while ensuring high-quality, safe, compliant, and efficient services. Develops leadership capacity, oversees risk and performance, advances innovation and growth, and builds effective relationships with clients, families, staff, community partners, and government representatives.

Requirements

Requires at least 10 years of progressive experience in healthcare, developmental services, or a related nonprofit setting, including at least five years in clinical leadership overseeing multiple programs and interprofessional teams. Requires a master's degree in a relevant health, administration, business, or public administration field, along with strong expertise in clinical quality, safety, risk, strategic and operational leadership, and Ontario's healthcare and community services sectors.

Skills

Strategic Planning
Operational Leadership
Clinical Quality
Patient Safety
Risk Management
Regulatory Compliance
Financial Stewardship
Budgeting
Performance Management
Workforce Planning
Change Management
Stakeholder Engagement
Healthcare Operations
Data Analytics
Equity, Diversity, Inclusion, Accessibility, and Anti-Racism
Person- and Family-Centred Care

Visa sponsorship

Not detected in the job text

Keywords

Healthcare
Developmental Services
Community Care
Complex Care
Clinical Leadership
Clinical Quality
Patient Safety
Risk Management
Regulatory Compliance
Accreditation
Strategic Planning
Operational Excellence
Financial Stewardship
Budgeting
Performance Indicators
Workforce Planning
Human Resources
Information Technology
Facilities Management
Materials Management
Data Analytics
Digital Innovation
Change Management
Person- and Family-Centred Care
Government Relations
Equity, Diversity, Inclusion, Accessibility, and Anti-Racism
Interprofessional Teams

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