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Added 4 days ago
Vice President, Operations
Safehaven
Toronto, ON
$186,000 to $215,000 CAD / year
Full-time
Reporting directly to the President and Chief Executive Officer (CEO), the Vice President, Operations is responsible for ensuring the efficient, effective and safe delivery of high-quality…
Added 16 days ago
Vice President – Operations Central Zone
Canadian College of Health Leaders - Northwestern Ontario Chapter
Halifax, NS
Full-time
The Vice President of Operations and the Zone Medical Lead jointly establish plans for the effective and efficient implementation, operationalization, management, and monitoring of…
Added 16 days ago
Vice President - Operations Central Zone
Nova Scotia Health Authority
Halifax, NS
$250,016 to $312,519 CAD / year
Full-time
The Vice President of Operations and the Zone Medical Lead jointly establish plans for the effective and efficient implementation, operationalization, management, and monitoring of…
Added 4 months ago
Vice President, Operations, Ontario
WELL Health Diagnostic Centres
Toronto, Ontario
Full-time
Job Description: Vice President, Operations, Ontario.
Added 23 days ago
Vice President, Retail Operations
Specsavers
Burnaby, BC
Full-time
Reporting to the Director of Central Operations, the Vice President, Retail Operations will play a pivotal role in driving store performance and customer experience across Canada.
Added 24 days ago
Vice President, Retail Operations - Burnaby, BC
Specsavers
Burnaby, BC
Reporting to the Director of Central Operations, the Vice President, Retail Operations will play a pivotal role in driving store performance and customer experience across Canada.
Added 4 days ago
Vice President, Product Management
Sitero
Mississauga, ON
Full-time
Sitero is seeking a strategic, execution-oriented Vice President of Product Management to lead the product vision and roadmap across our growing portfolio of eClinical and eCompliance…
Added 1 month ago
Vice President of Quality
AtomVie Global Radiopharma Inc.
Hamilton, ON
Full-time
By working with the CEO, the Vice President Quality will develop, implement and maintain quality standards across the company in support of clinical and commercial manufacturing of drug…
Added 5 days ago
Vice President, Product Management
Sitero LLC
Mississauga, ON
Full-time
Sitero is seeking a strategic, execution-oriented Vice President of Product Management to lead the product vision and roadmap across our growing portfolio of eClinical and eCompliance…
Added 2 months ago
Vice President Foundation - St. Joseph's Hospital
BayCare Health System
St. Joseph's, Newfoundland and Labrador · St Josephs, NL
Full-time
…hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a…
Added 1 month ago
Vice President of Wellness & Innovation
Gallaher Signature Living
Windsor, ON
Full-time
The Vice President of Wellness & Innovation serves as Gallaher Signature Living's regional clinical nursing leader for all communities and is responsible for enterprise-wide oversight of…
Added 2 days ago
Vice President, Data, Analytics & AI
Sienna Senior Living
Markham, ON
Full-time
The Vice President, Data Analytics & Artificial Intelligence will be accountable for the organization's enterprise data platform, BI ecosystem, AI strategy, governance framework, and data…
Added 1 month ago
Director, Clinical Lead, Capital Projects
Provincial Health Services Authority
Burnaby, BC
Full-time
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at…
Added 3 months ago
Clinical Services Manager, Ontario East
CareRx Corporation
Toronto, Ontario · Ontario
Full-time
Reporting to the Vice President, Clinical Services, the Clinical Services Manager is responsible for the oversight of Clinical Services team in Ontario East.
Added 4 months ago
Assistant Athletic Therapist, Raptors 905
Argonauts Holdings Limited Partnership
Toronto, ON · Paramount Fine Foods Centre
Full-time
The successful candidate will be directly involved in the management and operations of player health and performance. They will report directly to and coordinate with the Raptors 905 Head…
Added 1 month ago
Sr. Director Ontario Operations & Sales- ON West
Chartwell
Mississauga, ON
Full-time
The role of the Senior Director, Operations & Sales, (the “Senior Director”) is to support the Vice-President, Operations & Sales (the ‘Platform Lead’) to meet/exceed the key deliverables…
Added 1 month ago
Sr. Director Operations & Sales- ON East
Chartwell
Mississauga, ON
Full-time
The role of the Senior Director, Operations & Sales, (the “Senior Director”) is to support the Vice-President, Operations & Sales (the ‘Platform Lead’) to meet/exceed the key deliverables…
Added 3 days ago
Sr. Director, Pharmacy Services and Virtual Care
Loblaw Companies Limited
Toronto, ON
Full-time
You will be responsible for enabling the launch and ongoing success of our Pharmacy Services programs. You will lead the development and execution of the go-to-market strategy and ongoing…
Added 1 month ago
Director, Research, Academic and Medical Affairs - Full Time Temporary (Approx. 12 Months) - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
Full-time
This key leadership position partners with and reports to the Chief of Staff and the Vice President, Medical Operations. The position also partners with the Vice-President & Chief Financial…
Added 12 days ago
Senior Director, Supportive Housing Programs and Community Transitions (2026-347-CC)
WoodGreen Community Services
Toronto, ON
Full-time
This position is accountable to the Vice President, Community Care Unit, and is responsible for the Supportive Housing Programs within WoodGreen Community Services as well as reporting to…
Added 16 days ago
Senior Director, Supportive Housing Programs and Community Transitions (2026-347-CC)
WoodGreen Community Services
Toronto, ON
Full-time
This position is accountable to the Vice President, Community Care Unit, and is responsible for the Supportive Housing Programs within WoodGreen Community Services as well as reporting to…
Added 1 month ago
VP Quality
AtomVie Global Radiopharma
Hamilton, ON
Full-time
By working with the CEO, the Vice President Quality will develop, implement and maintain quality standards across the company in support of clinical and commercial manufacturing of drug…
Added 1 month ago
Co-Senior Medical Director, Vancouver Community
Vancouver Coastal Health
Vancouver, BC
Part-time
…shares joint accountability with the co-SMD partner to the VCH President & CEO and Board of Directors for the provision and overall leadership of clinical services and operations in…
Added 2 days ago
Executive Medical Director | Clinical Informatics
Interior Health Authority
Kelowna, BC
Full-time
Reporting to the Vice President, Health Technology and Clinical Services, the Executive Medical Director works in partnership with the Clinical Operations EMD’s, Medical Affairs, Chief…
Added 15 days ago
Nurse Consultant Full Time Travel Required (Windsor area with travel to other locations across Ontario)
THE ONEILL CENTRE
Toronto, ON
Full-time
Provide leadership, support, and guidance to the Executive Directors in the absence of the Vice President of Operations and the Director of Operations.

Safehaven

Vice President, Operations

Toronto, ON, Canada

Pay: $186,000 to $215,000 CAD / year
Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Sep 15, 2026

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Original job description

Vice President, Operations

For over 35 years, The Safehaven Project for Community Living has been providing exceptional care to children with developmental disabilities and complex care needs. Our mission is to provide high-quality, family-centered, and community-based residential and respite care for individuals with complex care needs. Safehaven serves individuals with disabilities and their families, through respite and residential programs at our Toronto, Etobicoke, North York, Woodbridge, and Aurora facilities, as well as client homes.

Our Future

At Safehaven, we are constantly striving to better serve our clients and communities that need us most. That’s why we are currently exploring opportunities to expand our service offerings beyond children to include adults, developing programs and services to care for more medically complex individuals, and implementing innovative therapy and recreational programs for our existing and future clients. In order for Safehaven to achieve our goals, we are looking for exceptional people with huge hearts who are motivated by positively impacting the lives of others and believe in our vision of creating a more inclusive world for people with complex care needs.

ROLE SUMMARY:

Reporting directly to the President and Chief Executive Officer (CEO), the Vice President, Operations is responsible for ensuring the efficient, effective and safe delivery of high-quality clinical care and administrative support services, including finance, human resources, information technology, purchasing and materials management, facilities management, strategy and system innovation. As the senior operations leader, the Vice President, Operations is accountable for driving operational excellence across both clinical and administrative functions. This role works in close partnership with the CEO and the senior leadership team, including the CFO, to achieve shared clinical, compliance and organizational goals across all Safehaven sites.

RESPONSIBILITIES:

Vision and Strategic Operational Execution

Leads the operationalization of strategic priorities for all functions, translating them into specific objectives ensuring clear alignment between strategy, operational planning and measurable outcomes. Note: the Philanthropy and Strategic partnership function is separate and reports directly to the President and CEO.
Identifies emerging trends, system pressures and opportunities across healthcare, developmental services and community care, positioning Safehaven as an innovative and influential leader in the sector.
Leads transformational change that strengthens service models, improves client and family experience, and enables sustainable growth and innovation.
Ensures that clinical care, financial performance, resource utilization, human resource, strategy & system innovation and IT functions work in concert in the achievement of organizational goals and objectives.

Operational Management

Provides executive leadership for all clinical, financial, administrative and operational functions, ensuring integrated, high-performing operations that support quality care, service excellence, fiscal stewardship and organizational resilience.
Strengthens organizational structures, leadership accountabilities and service delivery models to meet current demands and support future growth.
Establishes clear organizational goals and performance indicators, using data and evidence to monitor results, drive accountability and inform decision-making.
Leads a strong, multi-functional senior leadership team, setting high expectations for performance, fostering professional development and ensuring succession readiness across key roles.
Works in close concert with the finance leads to ensure the effectiveness and strategic alignment of the Finance function, which reports directly to the CFO for functional and technical expertise.
Oversees the development workforce planning strategies that support recruitment, retention, engagement and the development of a capable and values-aligned workforce.
Leverages digital innovation, technology, data analytics and emerging tools to improve access, quality, efficiency and the experience of clients, families and staff.

Quality & Safety Assurance

Provides executive oversight for quality, patient safety, risk management and regulatory compliance, ensuring Safehaven consistently meets or exceeds applicable healthcare, licensing and accreditation standards.
Ensures robust systems are in place to identify, assess and mitigate clinical, operational, legal and reputational risks, while promoting transparency and organizational learning.
Drives excellence in care outcomes, quality performance and service standards, positioning Safehaven as a sector leader in complex care, safety and quality.

Stakeholder Engagement and Systems Partnerships

Works in close partnership with CEO in building effective relationships with clients, families, staff, physicians, community partners, government representatives, and sector leaders to advance Safehaven’s mission and strategic priorities.
Provides operational leadership and support, in concert with CEO and the Senior Director Strategy and System Innovation for major capital and development initiatives.

Equity, Diversity, Inclusion, Accessibility and Anti-Racism (EDIAA)

Champions equity, diversity, inclusion, accessibility and anti-racism as core leadership responsibilities, embedding these principles in strategy, decision-making, policies, people practices and service delivery.
Oversee the establishment of a psychologically safe, respectful and inclusive workplace culture in which all staff, clients, families and communities are valued, heard and supported.
Leads with humility and integrity to remove barriers, address inequities and strengthen belonging across the organization and the communities Safehaven serves.

Reporting Relationships

The Vice President Operations reports directly to the President and CEO • Senior leadership positions as established report directly to the Vice President, Operations and includes clinical programs, finance, human resource and information technology, strategy and system innovation, material and facilities management. This is a key role working in collaboration with the President & CEO to evolve the organization with our growth and development.

QUALIFICATIONS:

Minimum ten(10) years progressive experience in a healthcare or healthcare, development sector or a related not-for-profit environment , with a minimum of five (5) years in a clinical leadership role with accountability for multiple programs and interprofessional teams.
Master’s degree in a health-related discipline, health administration, business, public administration or a related field; a regulated health professional background is a strong asset. Additional business education is also considered an asset.
Strong healthcare leadership credibility, including deep knowledge of clinical quality, patient safety, risk management, system accountability and person- and family-centred care.
Demonstrated experience in managing non-clinical support functions is highly desirable, with demonstrated knowledge and experience in financial and budgeting involvement.
Strong understanding of Ontario’s healthcare, developmental and community services sectors, including funding structures, government relations and relevant regulatory, licensing, accreditation and policy environments.
Proven expertise in strategic planning, financial stewardship, operational leadership, performance management and the translation of strategic direction into measurable results. • Exceptional relationship-building, communication and influencing skills.
Demonstrated resilience, sound judgment and adaptability in leading through complexity, change and ambiguity, with the ability to advance innovation while maintaining operational stability and excellence.

Work Location: Toronto (On-site)

We thank all interested candidates for applying. Successful candidates will be contacted to participate in the interview process. All Safehaven employees are required to be fully vaccinated as a condition of hire in accordance with Safehaven policies. Safehaven is committed to a respectful, inclusive, equitable, accessible, and anti-racist workplace.

We value diverse perspectives and believe they are essential to delivering high-quality, safe, and person centered services. We welcome applications from individuals of all backgrounds. Accommodation is available throughout the recruitment process in accordance with the Ontario Human Rights Code and AODA.

If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation. Accommodations can be made for individuals identifying with a disability under the Ontario human rights Code.

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More about this job

Responsibilities

The Vice President, Operations is responsible for the efficient delivery of high-quality clinical care and administrative support services across all Safehaven sites. This role drives operational excellence, translates strategic priorities into measurable outcomes, and oversees functions including finance, HR, IT, and facilities management.

Requirements

Requires a minimum of 10 years of progressive experience in healthcare or the developmental sector, including 5 years in a clinical leadership role. A Master's degree in a health-related discipline, business, or public administration is required.

Skills

Strategic Planning
Operational Leadership
Clinical Quality Management
Patient Safety
Risk Management
Financial Stewardship
Budgeting
Stakeholder Engagement
Performance Management
Change Management
Regulatory Compliance
Workforce Planning
EDIAA Leadership
Healthcare Administration
System Innovation
Interprofessional Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Complex Care
Developmental Disabilities
Healthcare Administration
Non-profit
Clinical Governance
Accreditation Standards
Ontario Healthcare Sector
Fiscal Stewardship
Digital Innovation
Data Analytics
Person-Centred Care
EDIAA
Residential Care
Respite Care
System Accountability
Government Relations
Strategic Execution
Operational Excellence

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