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Added 1 hour ago
MS
Representative, Customer Service - Voice
MEDITERRANEAN SHIP.INC.
Vancouver, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Client Service Representative – Phone Channel serves as the primary point of contact for customers, delivering professional, solution‑oriented support through inbound and outbound calls…
Added 2 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 3 hours ago
AI
Now Hiring: Inside Sales Representative (CLOSED)
AdEasy Inc.
Winnipeg, MB
- Full-time
As an Inside Sales Representative at AdEasy, you will be in charge of securing and onboarding new business through inbound leads. It is essential that you are an outstanding communicator…
Added 13 hours ago
S
Business Development Representative - Toronto
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
The Business Development Representative (BDR) role is part of our Sales Development Organization - the engine behind new business growth at Salesforce, the #1 AI CRM. We are looking for a…
Added 14 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 14 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 14 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 14 hours ago
Financial Services Representative (Bilingual, Fr/Eng)
The Canada Life Assurance Company
ON
Improve client engagement in pursuit of the centre’s overall business development objectives
Added 14 hours ago
CH
Care Access Representative - Mississauga
CBI Home Health
Mississauga, ON
- Full-time
The Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff…
Added 14 hours ago
CH
Care Access Representative - Peterborough
CBI Home Health
Peterborough, ON
- Full-time
The Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff…
Added 14 hours ago
CH
Bilingual Care Access Representative
CBI Home Health
Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
The Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff…
Added 14 hours ago
CH
Care Access Representative - Toronto (North York)
CBI Home Health
Toronto, ON
- Full-time
The Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff…
Added 17 hours ago
GC
Sales Representative
Grimco Canada Inc.
Dartmouth, NS
- $45,000 to $60,000 CAD / year
As a Sales Representative at Grimco, you will be instrumental in managing the entire sales cycle, from order entry and prospecting to lead generation, closing sales, and fostering enduring…
Added 18 hours ago
SL
Bilingual Customer Service Representative
Sun Life Québec
Montreal, QC
- Full-time
Career Growth: Ongoing training and development opportunities to advance your career.
Added 18 hours ago
SE
Customer Service Representative
Safety Express Ltd
Edmonton, AB
- $24.5 to $26 CAD / hour
- Full-time
The Customer Service Representative is responsible for selling Safety Express Ltd. products and services while providing a high level of customer service to our customers and potential…
Added 18 hours ago
M
Regional Sales Manager - Ontario
Medfar
Toronto, ON
- Full-time
You have at least 6 years of experience in sales, including direct new business development and closing experience.
Added 19 hours ago
GI
Sales Representative
Grimco, Inc.
Dartmouth, NS
- $45,000 to $60,000 CAD / year
- Full-time
As a Sales Representative at Grimco, you will be instrumental in managing the entire sales cycle, from order entry and prospecting to lead generation, closing sales, and fostering enduring…
Added 21 hours ago
Investment Representative, Scotia iTRADE - Toronto, ON (Cantonese/Mandarin)
Scotiabank
Toronto, ON
…fast-paced and rewarding environment, supporting our clients through inbound and outbound calls. Our focus on training and professional development will support you as you build your career…
Added 21 hours ago
S
Sales Development Representative - Canada
SWTCH
Canada
- Full-time
SWTCH is looking for a Sales Development Representative to help us scale and grow our business in Western Canada. Working closely with our Business Development team, you'll help identify,…
Added 21 hours ago
BI
Business Development Representative
Build It
Mississauga, ON
- Full-time
This is a new business development role built to grow BUILD IT’s book of business across the GTA. You’ll find and win work we don’t have today by prospecting owners, developers, architects,…
Added 22 hours ago
BS
Sales Development Representative
Blackline Safety
Canada
- Full-time
As a Sales Development Representative (SDR) at Blackline Safety, you will play a pivotal role in generating and qualifying new business opportunities across North America. You will be the…
Added 22 hours ago
C
System Support Representative
Co-operators
Moncton, NB · Guelph, ON · Laval, QC
- Full-time
…prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with…
Added 22 hours ago
Sales Representative Intern (Sep-Dec 2026)
ProCogia
Vancouver, BC
ProCogia is a data and AI consulting firm helping organizations turn complex technology challenges into measurable business outcomes. We work across highly regulated and high-stakes…
Added 22 hours ago
SL
Bilingual Customer Service Representative
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Career Growth: Ongoing training and development opportunities to advance your career.
Added 1 day ago
WX
Senior Sales Representative
Westkey Xibita
Vancouver, BC · Greater Vancouver, BC
- $37,128 to $175,000 CAD / year
- Full-time
Westkey Graphics is seeking a driven Outside Sales Representative with experience in any of the following areas:

Safety Express Ltd

Customer Service Representative

Edmonton, AB, Canada

$24.5 to $26 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $24.5 to $26 CAD / hour
Job type: Full-time
Experience: Minimum of 3 years of direct work experience in customer service and sales capacity.
Posting language: English
Posted: Oct 9, 2026

Original job description

Safety Express Ltd, an Aramsco Company has been serving its clients for over 35 years in the Abatement, Restoration, Industrial Safety, Professional Cleaning and Surface Preparation market. We are currently seeking an enthusiastic, highly motivated, and experienced Customer Service Representative to join our dynamic team at our Edmonton office.

OBJECTIVE

The Customer Service Representative is responsible for selling Safety Express Ltd. products and services while providing a high level of customer service to our customers and potential customers, reaching business targets through excellent telephone and walk-in sales. This individual will also generate sales leads and build a strong customer experience and lasting relationships with our customers. Integrity, vision, professionalism, and passion are key components of this position. Other duties may be assigned as necessary.

If you are passionate about working with customers and have an interest in the Abatement and Restoration Industry, this is the perfect opportunity for you!

KEY RESPONSIBILITIES

Provide accurate and up-to-date information about our products and services; and a willingness to learn new key initiatives.

Respond to customer service calls in a courteous and professional manner including addressing client inquires such as order status, payment, and refunds etc.

Proven ability to thrive in a fast-paced work environment, managing multiple tasks and deadlines simultaneously.

Responsible for accurately entering customer orders for existing and new customers, including determining customer needs, assisting with product selection, upselling/cross-sell, and advising of monthly promotions; outbound calling to existing customers.

Manage flow of orders from entry through to invoicing while communicating effectively with customers regarding timelines and effective product substitutions to prevent backorders, along with working with the operations team to acquire freight quotes through our transportation software.

Timely notification to customers related to status of orders status.

Collaborate with other departments to ensure customer requirements such as, but not limited to accurate system pricing and managing credit holds.

Following up with key stakeholders on customer orders to ensure processed timely including backorder status.

Resolve customer complaints and issues in a courteous and efficient manner with the ability to Identify and escalate issues to the appropriate parties when necessary.

Work with branch team to ensure branch and showroom is merchandized and kept tidy and clean.

Collaborate with Sales Manager and Branch Manager to determine necessary strategic sales approaches.

Maintaining and expanding the company's database of prospects by passing leads to Outside Sales Representative with calls-to-action, dates, complete profile information, sources, and so on.

Handle inbound, unsolicited prospect calls and convert them into sales.

Coordinate customer training as necessary.

Attending periodic sales training where applicable.

Perform other duties as assigned, including but not limited to, FIT testing.

QUALIFICATIONS

High school diploma or equivalent; college degree preferred.

Previous industry knowledge an asset

Minimum of 3 years of direct work experience in customer service and sales capacity.

Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.

Knowledge in the abatement, restoration, construction, or general safety & cleaning industries would be an asset.

Strong problem identification and objection resolution skills.

Able to build and maintain lasting relationships with customers.

Excellent communication skills, including verbal and written communication.

Self-motivated, with high energy and an engaging level of enthusiasm.

Proficiency in Microsoft Office and ERP systems computer skills required (data entry, typing skills, email).

Able to perform basic calculations and mathematical figures.

High level of integrity and work ethic.

PHYSICAL REQUIREMENTS

Ability to work in a distribution environment.

Walking, bending, reaching, stretching, climbing, sitting.

Manual dexterity

Visual acuity to read bar code labels and location labels.

Heavy lifting may be required.

COMPENSATION

Competitive salary based on experience

3 weeks’ vacation

Growth opportunities, development, and tuition reimbursement program

Health/Dental/Life Benefit program

EAP program

RRSP matching program

ACCESSIBILITY

Safety Express team Inc. is committed to delivering and improving accessibility in employment for all persons with disabilities. Accommodation is available, and will be provided upon request, to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages. in accordance with Accessibility Standards and the Human Rights Code.

7:30 a.m. to 4:30 p.m. Monday to Friday

Monday to Friday 7:30am to 4:30pm.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative is responsible for selling products and services while providing high-level support to customers via telephone and walk-in interactions. They manage the full order lifecycle, from entry and invoicing to resolving complaints and coordinating with internal teams.

Requirements

Candidates must have a minimum of 3 years of direct experience in customer service and sales, along with a high school diploma or equivalent. Proficiency in Microsoft Office, ERP systems, and strong communication skills are required for this fast-paced role.

Skills

Customer service
Sales
Order entry
Upselling
Cross-selling
Problem resolution
Communication
Data entry
Microsoft Office
ERP systems
Relationship building
Inventory management
Lead generation
Time management
Mathematical skills

Benefits

Vacation
Tuition reimbursement program
Health benefit program
Dental benefit program
Life benefit program
EAP program
RRSP matching program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales
Abatement
Restoration
Industrial Safety
Surface Preparation
Order Processing
Invoicing
ERP Systems
Microsoft Office
Lead Generation
Retail Sales
Wholesale Sales
Distribution
FIT Testing
Inventory Management
Freight Quotes
Data Entry
Communication Skills
Problem Solving
Showroom Merchandising

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