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Added 7 mins ago
W
(CAN) Stocking 3 Team Lead
Walmart
Toronto, ON
- Full-time
5. Review completed schedules with People Lead.
Added 47 mins ago
DC
Manager, corporate sales
Donfero Consultancy Inc.
Mississauga, ON
- From $59 CAD / hour
- Full-time
- On-site
Lead sales team in building relationships with business clients and manage negotiations of sales contracts
Added 48 mins ago
NW
Corporate sales manager
NORDIK WINDOWS & DOORS
Stoney Creek, ON
- From $60.1 CAD / hour
- Full-time
- On-site
Lead sales team in building relationships with business clients and manage negotiations of sales contracts
Added 52 mins ago
W
(CAN) Produce Team Lead
Walmart
Lethbridge, AB
- Full-time
5. Review completed schedules with People Lead.
Added 52 mins ago
W
Leader d'équipe, mode
Walmart
Laval, QC
- Full-time
5. Review completed schedules with People Lead.
Added 52 mins ago
ME
General Manager - Edmonton South MEC
Mountain Equipment Company
Edmonton, AB
- $89,500 to $112,200 CAD / year
…performance, culture, and operational excellence of the store. You lead through others - setting clear expectations, building leadership capability, and holding the Senior Staff Team (SST)…
Added 52 mins ago
ME
Department Manager, Category
Mountain Equipment Company
Nanaimo, BC
- $48,100 to $60,200 CAD / year
1–3 years of leadership experience in a retail or service environment with accountability for category operations and people leadership
Added 52 mins ago
ME
Retail Manager - Whistler
Mountain Equipment Company
Whistler, BC
- $56,000 to $69,900 CAD / year
Reporting to the General Manager, you will lead teams, coach and develop staff, drive operational excellence, execute business priorities, and help create a positive and inclusive culture.…
Added 52 mins ago
ME
Department Manager, Category - Footwear (Full Time)
Mountain Equipment Company
Quebec, QC
- Full-time
…adventures – and as a Department Manager, you’ll be there to lead our teams to make it…
Added 1 hour ago
KS
Assistant Store Manager I
kate spade new york
Vancouver, BC · Pacific Centre
- Full-time
…performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service…
Added 1 hour ago
TT
Retail STore Coordinator-Richmond Lansdowne BC
The TJX Companies, Inc.
Richmond, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
ES
Program Manager - Supply Chain
EPAM Systems
Toronto, ON
- Full-time
Strategically lead the successful delivery of large-scale, multi-phase programs focused on retail supply chain transformation, ensuring alignment with organizational goals and priorities
Added 1 hour ago
MC
Principal Banking Cloud Architect | Client Partner | Technology Consulting (35568)
Myticas Consulting
Toronto, ON
- Full-time
Lead executive discussions surrounding cloud transformation, platform engineering, enterprise architecture, AI, data modernization, cybersecurity, and application modernization.
Added 1 hour ago
PP
Snow Removal Crew Lead
Pro Property Services Inc.
Calgary, AB
- Full-time
We are currently looking for a Field Lead Technician for Snow Removal and Landscape Maintenance.
Added 1 hour ago
7
Store Crew
7-Eleven
Vancouver, BC
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 1 hour ago
7
Store Crew
7-Eleven
Brandon, MB
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 1 hour ago
P
Staff Pharmacist (Full-Time)
Pharmacy.ca
Toronto, ON
- Full-time
We are seeking an experienced Compounding Operations Manager to lead the day-to-day operations of our non-sterile compounding laboratory and help build the next stage of our growing…
Added 1 hour ago
S
Meat - Manager Meat
Sobeys
Brentwood Bay, BC
- Full-time
Manage store operations and communicate requirements/changes to department employees as required
Added 1 hour ago
7
Store Crew
7-Eleven
Chatham-Kent, ON · Chatham, ON
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Woodbridge, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
W
Food & Consumables Team Lead
Walmart
Campbell River, BC
- Full-time
5. Review completed schedules with People Lead.
Added 1 hour ago
W
(CAN) GM Lead Department Manager
Walmart
Surrey, BC
- Full-time
Added 1 hour ago
W
(CAN) Stocking 3 Team Lead
Walmart
Red Deer, AB
- Full-time
5. Review completed schedules with People Lead.
Added 1 hour ago
SC
Retail Operations Supervisor
Staples Canada
Edmonton, AB
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 2 hours ago
TC
Temporary Retail Customer Service Coordinator Full Time Winners - Dorval Crossing Oakville
TJX Companies
Oakville, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…

Safety Express Ltd

Customer Service Representative

Edmonton, AB, Canada

$24.5 to $26 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $24.5 to $26 CAD / hour
Job type: Full-time
Experience: Minimum of 3 years of direct work experience in customer service and sales capacity.
Posting language: English
Posted: Oct 9, 2026

Original job description

Safety Express Ltd, an Aramsco Company has been serving its clients for over 35 years in the Abatement, Restoration, Industrial Safety, Professional Cleaning and Surface Preparation market. We are currently seeking an enthusiastic, highly motivated, and experienced Customer Service Representative to join our dynamic team at our Edmonton office.

OBJECTIVE

The Customer Service Representative is responsible for selling Safety Express Ltd. products and services while providing a high level of customer service to our customers and potential customers, reaching business targets through excellent telephone and walk-in sales. This individual will also generate sales leads and build a strong customer experience and lasting relationships with our customers. Integrity, vision, professionalism, and passion are key components of this position. Other duties may be assigned as necessary.

If you are passionate about working with customers and have an interest in the Abatement and Restoration Industry, this is the perfect opportunity for you!

KEY RESPONSIBILITIES

Provide accurate and up-to-date information about our products and services; and a willingness to learn new key initiatives.

Respond to customer service calls in a courteous and professional manner including addressing client inquires such as order status, payment, and refunds etc.

Proven ability to thrive in a fast-paced work environment, managing multiple tasks and deadlines simultaneously.

Responsible for accurately entering customer orders for existing and new customers, including determining customer needs, assisting with product selection, upselling/cross-sell, and advising of monthly promotions; outbound calling to existing customers.

Manage flow of orders from entry through to invoicing while communicating effectively with customers regarding timelines and effective product substitutions to prevent backorders, along with working with the operations team to acquire freight quotes through our transportation software.

Timely notification to customers related to status of orders status.

Collaborate with other departments to ensure customer requirements such as, but not limited to accurate system pricing and managing credit holds.

Following up with key stakeholders on customer orders to ensure processed timely including backorder status.

Resolve customer complaints and issues in a courteous and efficient manner with the ability to Identify and escalate issues to the appropriate parties when necessary.

Work with branch team to ensure branch and showroom is merchandized and kept tidy and clean.

Collaborate with Sales Manager and Branch Manager to determine necessary strategic sales approaches.

Maintaining and expanding the company's database of prospects by passing leads to Outside Sales Representative with calls-to-action, dates, complete profile information, sources, and so on.

Handle inbound, unsolicited prospect calls and convert them into sales.

Coordinate customer training as necessary.

Attending periodic sales training where applicable.

Perform other duties as assigned, including but not limited to, FIT testing.

QUALIFICATIONS

High school diploma or equivalent; college degree preferred.

Previous industry knowledge an asset

Minimum of 3 years of direct work experience in customer service and sales capacity.

Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.

Knowledge in the abatement, restoration, construction, or general safety & cleaning industries would be an asset.

Strong problem identification and objection resolution skills.

Able to build and maintain lasting relationships with customers.

Excellent communication skills, including verbal and written communication.

Self-motivated, with high energy and an engaging level of enthusiasm.

Proficiency in Microsoft Office and ERP systems computer skills required (data entry, typing skills, email).

Able to perform basic calculations and mathematical figures.

High level of integrity and work ethic.

PHYSICAL REQUIREMENTS

Ability to work in a distribution environment.

Walking, bending, reaching, stretching, climbing, sitting.

Manual dexterity

Visual acuity to read bar code labels and location labels.

Heavy lifting may be required.

COMPENSATION

Competitive salary based on experience

3 weeks’ vacation

Growth opportunities, development, and tuition reimbursement program

Health/Dental/Life Benefit program

EAP program

RRSP matching program

ACCESSIBILITY

Safety Express team Inc. is committed to delivering and improving accessibility in employment for all persons with disabilities. Accommodation is available, and will be provided upon request, to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages. in accordance with Accessibility Standards and the Human Rights Code.

7:30 a.m. to 4:30 p.m. Monday to Friday

Monday to Friday 7:30am to 4:30pm.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative is responsible for selling products and services while providing high-level support to customers via telephone and walk-in interactions. They manage the full order lifecycle, from entry and invoicing to resolving complaints and coordinating with internal teams.

Requirements

Candidates must have a minimum of 3 years of direct experience in customer service and sales, along with a high school diploma or equivalent. Proficiency in Microsoft Office, ERP systems, and strong communication skills are required for this fast-paced role.

Skills

Customer service
Sales
Order entry
Upselling
Cross-selling
Problem resolution
Communication
Data entry
Microsoft Office
ERP systems
Relationship building
Inventory management
Lead generation
Time management
Mathematical skills

Benefits

Vacation
Tuition reimbursement program
Health benefit program
Dental benefit program
Life benefit program
EAP program
RRSP matching program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales
Abatement
Restoration
Industrial Safety
Surface Preparation
Order Processing
Invoicing
ERP Systems
Microsoft Office
Lead Generation
Retail Sales
Wholesale Sales
Distribution
FIT Testing
Inventory Management
Freight Quotes
Data Entry
Communication Skills
Problem Solving
Showroom Merchandising

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